It is prohibited for a dispute resolution mediator (meaning a dispute resolution mediator appointed pursuant to Article 156-50, paragraph (2); the same applies in the following paragraph, paragraph (2) of the following Article, and Article 156-44, paragraphs (2) and (4)), the officer or employee of a designated dispute resolution organization, or a person that has held any of these positions, to divulge or use for personal benefit any secret learned in connection with dispute resolution services, etc.
指定紛争解決機関の紛争解決委員（第百五十六条の五十第二項の規定により選任された紛争解決委員をいう。次項、次条第二項並びに第百五十六条の四十四第二項及び第四項において同じ。）若しくは役員若しくは職員又はこれらの職にあつた者は、紛争解決等業務に関して知り得た秘密を漏らし、又は自己の利益のために使用してはならない。
With regard to the application of the Penal Code and other penal provisions, the dispute resolution mediator or officer or employee of a designated dispute resolution organization is deemed to be an official engaged in public service pursuant to laws and regulations.
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(Duty of Confidentiality)
With regard to the application of the Penal Code and other penal provisions, the dispute resolution mediator or officer or employee of a designated dispute resolution organization is deemed to be an…
指定紛争解決機関の紛争解決委員又は役員若しくは職員で紛争解決等業務に従事する者は、刑法その他の罰則の適用については、法令により公務に従事する職員とみなす。
Open this provision(Services of a Designated Dispute Resolution Organization)
A designated dispute resolution organization (including a dispute resolution mediator) may receive burden charges, fees, or any other remuneration for performing dispute resolution services, etc.…
指定紛争解決機関（紛争解決委員を含む。）は、当事者である加入金融商品取引関係業者（手続実施基本契約を締結した相手方である金融商品取引関係業者をいう。以下この章において同じ。）若しくはその顧客（顧客以外の第四十二条第一項に規定する権利者を含む。以下この章において同じ。）又はこれらの者以外の者との手続実施基本契約その他の…
Open this provision(Operational Rules)
The basic contract for the implementation of dispute resolution procedures referred to in item (i) of the preceding paragraph must have the following matters as its content:
前項第一号の手続実施基本契約は、次に掲げる事項を内容とするものでなければならない。
Open this provision(Operational Rules)
The operational rules with regard to the matters set forth in paragraph (1), item (iii), must conform to the following criteria:
第一項第三号に掲げる事項に関する業務規程は、次に掲げる基準に適合するものでなければならない。
Open this provision(Dispute Resolution Procedures by a Designated Dispute Resolution Organization)
When a designated dispute resolution organization receives the application referred to in the preceding paragraph, it is to appoint dispute resolution mediators.
指定紛争解決機関は、前項の申立てを受けたときは、紛争解決委員を選任するものとする。
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「役員」
A director, accounting advisor, company auditor or executive officer, or a person equivalent to one, in this Act other than Articles 163 to 167.
Defined inArticle 21, paragraph (1), item (i)· applies from here on, except in Articles 163 to 167
designated dispute resolution organization
「指定紛争解決機関」
A person the Prime Minister has designated, on its application, under Article 156-39, paragraph (1) to carry on dispute resolution services, etc. (紛争解決等業務), having found that it meets the requirements listed there.
Defined inArticle 156-38, paragraph (1)· applies only in this chapter
dispute resolution services, etc.
「紛争解決等業務」
The work of complaint processing procedures (苦情処理手続) and dispute resolution procedures (紛争解決手続), and work incidental to it.
Defined inArticle 156-38, paragraph (11)· applies only in this chapter
dispute resolution mediators
「紛争解決委員」
A dispute resolution mediator that a designated dispute resolution organization (指定紛争解決機関) appoints under Article 156-50, paragraph (2) when it receives a request for dispute resolution procedures (紛争解決手続).
Defined inArticle 156-41, paragraph (1)· applies only in this provision and in Article 156-41, paragraph (2); Article 156-42, paragraph (2); and Article 156-44, paragraphs (2) and (4)