Article 156-43Entrustment of the Operation of Complaint Processing Procedures or Dispute Resolution Procedures
第百五十六条の四十三（苦情処理手続又は紛争解決手続の業務の委託）
A designated dispute resolution organization must not entrust a person other than another designated dispute resolution organization or a person that has obtained designation under the provisions of another Act which is specified by Cabinet Order as being for services equivalent to dispute resolution services, etc. (such other designated dispute resolution organization or person is referred to as an "entrusted dispute resolution organization" in Article 156-50, paragraph (4) or (5)) with the operation of complaint processing procedures or dispute resolution procedures.
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(Dispute Resolution Procedures by a Designated Dispute Resolution Organization)
A designated dispute resolution organization is to send the application referred to in paragraph (1) into dispute resolution procedures by the dispute resolution mediators appointed pursuant to…
指定紛争解決機関は、第一項の申立てを第二項の規定により選任した紛争解決委員（以下この条及び次条第一項において単に「紛争解決委員」という。）による紛争解決手続に付するものとする。
Open this provision(Dispute Resolution Procedures by a Designated Dispute Resolution Organization)
If the dispute resolution mediators decide not to implement dispute resolution procedures pursuant to the proviso to the preceding paragraph, or if they decide to entrust the operation to an…
前項ただし書の規定により紛争解決委員が紛争解決手続を実施しないこととしたとき、又は受託紛争解決機関に業務を委託することとしたときは、指定紛争解決機関は、第一項の申立てをした者に対し、その旨を理由を付して通知するものとする。
Open this provisiondesignated dispute resolution organization
「指定紛争解決機関」
A person the Prime Minister has designated, on its application, under Article 156-39, paragraph (1) to carry on dispute resolution services, etc. (紛争解決等業務), having found that it meets the requirements listed there.
Defined inArticle 156-38, paragraph (1)· applies only in this chapter
complaint processing procedures
「苦情処理手続」
In Chapter V-5, on designated dispute resolution organizations (指定紛争解決機関), the procedures for handling complaints about financial instruments transaction services (金融商品取引業等業務), the kinds of business listed in Article 156-38, paragraph (8).
Defined inArticle 156-38, paragraph (9)· applies only in this chapter
dispute resolution procedures
「紛争解決手続」
In Chapter V-5, procedures for resolving, without a lawsuit, a dispute relating to financial instruments business, etc. services (金融商品取引業等業務) that the parties are able to settle.
Defined inArticle 156-38, paragraph (10)· applies only in this chapter
dispute resolution services, etc.
「紛争解決等業務」
The work of complaint processing procedures (苦情処理手続) and dispute resolution procedures (紛争解決手続), and work incidental to it.
Defined inArticle 156-38, paragraph (11)· applies only in this chapter
entrusted dispute resolution organization
「受託紛争解決機関」
In Article 156-43, paragraph (1) and Article 156-50, paragraphs (4) and (5), another designated dispute resolution organization (指定紛争解決機関), or a person designated under another law for work equivalent to dispute resolution services, etc. (紛争解決等業務) as a Cabinet Order (政令) specifies; a designated dispute resolution organization may entrust its complaint processing or dispute resolution procedures only to one of these.
Short name set inArticle 156-43, paragraph (1)· applies only in this provision and in Article 156-50, paragraphs (4) and (5)