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Article 18Delivery of Documents in Telemarketing Sales

第十八条(電話勧誘販売における書面の交付)

When a seller or a service provider receives an offer to enter into a sales contract for goods or specified rights or an offer to enter into a service contract for services from a telemarketing target by postal mail or a similar means as a result of an act of telemarketing, the seller or the service provider must deliver a document giving the details of the offer to the person who made the offer with respect to the following information without delay, pursuant to the provisions of order of the competent ministry; provided, however, that this does not apply if the seller or the service provider has entered into the sales contract or the service contract upon receiving the offer for them:

販売業者又は役務提供事業者は、電話勧誘行為により、電話勧誘顧客から商品若しくは特定権利につき当該売買契約の申込みを郵便等により受け、又は役務につき当該役務提供契約の申込みを郵便等により受けたときは、遅滞なく、主務省令で定めるところにより、次の事項についてその申込みの内容を記載した書面をその申込みをした者に交付しなければならない。ただし、その申込みを受けた際その売買契約又は役務提供契約を締結した場合においては、この限りでない。

the type of goods, rights, or services;

商品若しくは権利又は役務の種類

the sales price of the goods or rights or the consideration for the services;

商品若しくは権利の販売価格又は役務の対価

the timing and method of payment of the charges for the goods or rights or the consideration for the services;

商品若しくは権利の代金又は役務の対価の支払の時期及び方法

the timing of the delivery of the goods, the timing of the transfer of the rights, or the timing of the provision of the services;

商品の引渡時期若しくは権利の移転時期又は役務の提供時期

information about withdrawing the offer to enter into the sales contract or the service contract or about canceling the sales contract or the service contract under the provisions of Article 24, paragraph (1) (including information under the provisions of paragraphs (2) through (7) of that Article (when the provisions of Article 26, paragraph (2), (4), or (5) apply, this includes information under the provisions of the paragraphs)); and

第二十四条第一項の規定による売買契約若しくは役務提供契約の申込みの撤回又は売買契約若しくは役務提供契約の解除に関する事項(同条第二項から第七項までの規定に関する事項(第二十六条第二項、第四項又は第五項の規定の適用がある場合にあつては、当該各項の規定に関する事項を含む。)を含む。)

information specified by order of the competent ministry, beyond what is stated in the preceding items.

前各号に掲げるもののほか、主務省令で定める事項

In place of the delivery in writing under the provisions of the preceding paragraph, a seller or a service provider may provide the information that should be described in the documents by an electronic or magnetic means, after gaining the consent of the person who made the offer, pursuant to Cabinet Order. In this case, the seller or the service provider is deemed to have delivered the documents.

販売業者又は役務提供事業者は、前項の規定による書面の交付に代えて、政令で定めるところにより、当該申込みをした者の承諾を得て、当該書面に記載すべき事項を電磁的方法により提供することができる。この場合において、当該販売業者又は当該役務提供事業者は、当該書面を交付したものとみなす。

Regarding the provision of information that should be described in documents as specified in the first sentence of the previous paragraph through electronic or magnetic means (excluding means specified by order of the competent ministry), the information is deemed to have reached the person who made the offer when it is recorded in a file stored on the computer used by the person who made the offer.

前項前段の規定による書面に記載すべき事項の電磁的方法(主務省令で定める方法を除く。)による提供は、当該申込みをした者の使用に係る電子計算機に備えられたファイルへの記録がされた時に当該申込みをした者に到達したものとみなす。

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