①A general incorporated association that includes the characters "訪問販売協会" (pronounced "houmon-hanbai-kyoukai", meaning "door-to-door sales association") in its name may be established, provided that its articles of incorporation contain provisions to the effect that it will ensure the fairness of transactions connected with door-to-door sales, protect the interests of the purchasers or the service recipients, contribute to the sound development of the door-to-door sales business, and have as its members persons who engage in door-to-door sales as a business.

②The provisions of the articles of incorporation prescribed in the preceding paragraph may not be changed.

①A general incorporated association stated in paragraph (1) of the preceding Article (hereinafter referred to as a "door-to-door sales association") must provide in its articles of incorporation to the effect that it may refuse admission to any party that has been ordered to suspend its business activities that are connected with door-to-door sales in whole or in part pursuant to the provisions of Article 8, paragraph (1), or to any party that has been expelled by a door-to-door sales association pursuant to the provisions of the articles of incorporation prescribed in Article 29-3.

②A door-to-door sales association must make the directory of its members available for public inspection.

①When a door-to-door sales association has been established, a notification to that effect must be submitted to the competent minister with a certificate of registered information and a copy of its articles of incorporation attached to it, within two weeks from the day of its establishment.

②When a notification under the provisions of the preceding paragraph is submitted, the competent minister must issue a public notice to that effect.

①If there has been a change involving a door-to-door sales association's name, address, articles of incorporation, or any other information specified by order of the competent ministry, a notification to that effect must be submitted to the competent minister within two weeks from the day on which the change occurred.

②The provisions of paragraph (2) of the preceding Article apply mutatis mutandis to a notification under the provisions of the preceding paragraph.

①A person that is not a door-to-door sales association must not use a character in its name or trade name that could cause it to be mistaken for a door-to-door sales association.

②A person that is not a member of a door-to-door sales association must not use a character in its name or trade name that could cause it to be mistaken for a door-to-door sales association member.

①When a door-to-door sales association is requested by a purchaser, a service recipient, or other relevant person to help settle a complaint about business activities for door-to-door sales in which a member is engaging, it must hold consultations, provide the necessary advice to the requester, and in addition to investigating the circumstances surrounding the complaint, the association must notify the member of the details of the complaint and request that it be processed promptly.

②When a door-to-door sales association finds it necessary for settling a complaint connected with a request under the preceding paragraph, it may ask for a written or oral explanation or for the submission of materials from the member.

③A member must not refuse what a door-to-door sales association has asked it to do under the provisions of the preceding paragraph without reasonable grounds.

④A door-to-door sales association must fully inform its members about any request under paragraph (1), the circumstances involved in the complaint, and the result of the settlement of the complaint.

①If a person has canceled a sales contract or a service contract connected with the business activities in door-to-door sales in which a member is engaged, pursuant to the provisions of this Act, or the person has retracted a manifestation of the intention to offer to enter into or accept a sales contract or a service contract connected with the business activities in door-to-door sales in which a member is engaged, pursuant to the provisions of this Act, and if the member has refused the person's request for the refund of the money that the person paid to the member, a door-to-door sales association must carry out business activities for delivering a fixed amount of money to the person that has requested the refund of the money.

②A door-to-door sales association is to set up a fund for the business activities stated in the preceding paragraph, and is to allocate to the fund the total amount of money contributed by its members on the condition of its allocation to the expenses required for the business activities.

③A door-to-door sales association must specify the means by which it will implement the business activities stated in paragraph (1) in its articles of incorporation.

④Once a door-to-door sales association has specified the means by which it will implement its business activities pursuant to the provisions of the preceding paragraph, it must issue a public announcement of those means. The same applies if the door-to-door sales association has changed those means.

A door-to-door sales association must state in its articles of incorporation that if a member engages in conduct violating the provisions of this Act or a disposition based on the provisions of this Act, it will impose a monetary penalty on the member, order the member's rights as provided in the articles of incorporation to be suspended or restricted, or expel the member.

The competent minister must provide the necessary information and materials or offer the necessary guidance and advice concerning the implementation of the business activities prescribed in Articles 29 and 29-2 to a door-to-door sales association.

①The business activities of a door-to-door sales association are subject to the supervision of the competent minister.

②If the competent minister finds that it is necessary to do so in order to ensure the proper implementation of business activities, to the extent necessary for enforcing the provisions of this Act, the minister may examine a door-to-door sales association's business activities or financial status or order a door-to-door sales association to take any measures necessary for the improvement of them.

③Having issued the order stated in the preceding paragraph, upon finding that it is particularly necessary to do so in order to protect the interests of purchasers or service recipients, the competent minister may issue a public announcement to the effect that the order has been issued.

①A general incorporated association that includes the characters "通信販売協会" (pronounced "tsushin-hanbai kyoukai" and meaning "mail order sales association") in its name may be established, but only if its articles of incorporation contain provisions to the effect that it will ensure the fairness of transactions connected with mail order sales, protect the interests of the purchasers or the service recipients, contribute to the sound development of the mail order sales business, and have as its members persons engaged in mail order sales as a business.

②The provisions of the articles of incorporation prescribed in the preceding paragraph may not be changed.

①When a general incorporated association stated in paragraph (1) of the preceding Article (hereinafter referred to as a "mail order sales association") is established, a notification to that effect must be submitted to the competent minister with a certificate of registered information and a copy of its articles of incorporation attached to it, within two weeks from the day of its establishment.

②When a notification under the provisions of the preceding paragraph is submitted, the competent minister must issue a public notice to that effect.

①If there has been a change involving a mail order sales association's name, address, articles of incorporation, or any other information specified by order of the competent ministry, a notification to that effect must be submitted to the competent minister within two weeks from the day on which the change occurred.

②The provisions of paragraph (2) of the preceding Article apply mutatis mutandis to a notification under the provisions of the preceding paragraph.

①A person that is not a mail order sales association must not use a character in its name or trade name that could cause it to be mistaken for a mail order sales association.

②A person that is not a member of a mail order sales association must not use a character in its name or trade name that could cause it to be mistaken for a mail order sales association member.

①When a mail order sales association is requested by a purchaser, a service recipient, or any other relevant person to help settle a complaint about business activities for mail order sales in which a member is engaging, it must hold consultations, provide the necessary advice to the requester, and investigate the circumstances surrounding the complaint, and also notify the member of the details of the complaint and ask that it be processed promptly.

②When a mail order sales association finds it necessary for settling a complaint connected with a request under the preceding paragraph, it may ask for a written or oral explanation or for the submission of materials from the member.

③A member must not refuse what a mail order sales association has asked for under the provisions of the preceding paragraph without reasonable grounds.

④A mail order sales association must fully inform its members about any request under paragraph (1), the circumstances involved in the complaint, and the result of settlement of the complaint.

①The business activities of a mail order sales association are subject to the supervision of the competent minister.

②On finding that it is necessary to do so in order to ensure the proper implementation of the business activities stated in the preceding Article, at any time, the competent minister may examine a mail order sales association's business activities or financial status, or issue a mail order sales association any order that is necessary from a supervisory perspective, with regard to its business activities.

③Having issued an order as stated in the preceding paragraph, and on finding it particularly necessary for protecting the interests of purchasers or service recipients, the competent minister may issue a public announcement to the effect that the order has been issued.