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Article 9Processing of Complaints

第九条(苦情等の処理)

A sender of specified electronic mails must, in good faith, process complaints, inquiries, etc. on their transmission of specified electronic mails.

特定電子メールの送信者は、その特定電子メールの送信についての苦情、問合せ等については、誠意をもって、これを処理しなければならない。

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