Article 58-19Right to Demand an Injunction in Connection with Mail Order Sales
第五十八条の十九（通信販売に係る差止請求権）
When a seller or a service provider has engaged in or is likely to engage in any of the following conduct with many and unspecified persons with regard to mail order sales, a qualified consumer organization may demand that the seller or the service provider discontinue or prevent the conduct, dispose of or remove any object used for the conduct, or take any other necessary measures for discontinuing or preventing the conduct.
When advertising the terms and conditions and selling goods or specified rights or services, the act of making representation about the performance of the goods or the contents of the rights or services, information on the withdrawal or cancellation of an offer to enter into a sales contract for the goods or the rights or a service contract for the service (when the special provisions prescribed in the proviso to Article 15-3, paragraph (1) exist, this information includes the contents of the special provisions) with respect to mail order sales, that differs significantly from the truth or misleads people into believing that the performance or contents are significantly better or more advantageous than they are in reality;
Act of not indicating or of misrepresenting matters listed in the items of Article 12-6, paragraph (1) on a screen which displays documents or procedures related to a specified offer;
Act of making misleading representations with regard to the following matters on a screen which displays documents or procedures related to a specified offer:
特定申込みに係る書面又は手続が表示される映像面において、次に掲げる事項につき、人を誤認させるような表示をする行為
the fact that the sending of the documents or the transmission of information in accordance with the procedures constitutes an offer to enter into a sales contract or a service contract relating to mail order sales; or
当該書面の送付又は当該手続に従つた情報の送信が通信販売に係る売買契約又は役務提供契約の申込みとなること。
matters listed in each item of Article 12-6, paragraph (1);
第十二条の六第一項各号に掲げる事項
Act of making false notification on matters related to withdrawal of an offer to enter into a sales contract or a service contract or cancellation of the sales contract or the service contract (including matters concerning the provisions of Article 15-3) or matters concerning circumstances that require customers to enter into the sales contract or the service contract in order to prevent withdrawal or cancellation of the offer to enter the sales contract or the service contract.