Section 1 Right to Demand Cease and Desist or to Seek Injunctive Relief
第一節 差止請求権等
If, in soliciting consumers to conclude consumer contracts, a business operator, a directly or indirectly commissioned party, or the agent of a business operator or directly or indirectly commissioned party (hereinafter referred to as a "business operator, commissioned party, or agent" in this paragraph and Article 43, paragraph (2), item (i)) has been taking or is likely to take an act provided for in Article 4, paragraphs (1) through (4) (other than in the case falling under the proviso to paragraph (2) of that Article for acts prescribed in paragraph (2); the same applies in the following paragraph) against a large, non-exclusive group of consumers, a qualified consumer organization may demand that the business operator, commissioned party, or agent to cease and desist the act, or dispose of or remove materials used, or otherwise take necessary measures to stop or prevent the act; provided, however, that this does not apply if laws other than the Civil Code and the Commercial Code do not permit the consumer contract to be rescinded on the grounds of that act.
適格消費者団体は、事業者、受託者等又は事業者の代理人若しくは受託者等の代理人（以下この項及び第四十三条第二項第一号において「事業者等」と総称する。）が、消費者契約の締結について勧誘をするに際し、不特定かつ多数の消費者に対して第四条第一項から第四項までに規定する行為（同条第二項に規定する行為にあっては、同項ただし書の場合に該当するものを除く。次項において同じ。）を現に行い又は行うおそれがあるときは、その事業者等に対し、当該行為の停止若しくは予防又は当該行為に供した物の廃棄若しくは除去その他の当該行為の停止若しくは予防に必要な措置をとることを請求することができる。ただし、民法及び商法以外の他の法律の規定によれば当該行為を理由として当該消費者契約を取り消すことができないときは、この限りでない。
If, in soliciting consumers to conclude consumer contracts, a person set forth in one of the following items has been taking or is likely to take an act provided for in Article 4, paragraphs (1) through (4) against a large, non-exclusive group of consumers, a qualified consumer organization may demand that the person provided for in the items instruct the person set forth in that item to rectify this or stop the person set forth in that item from inducing customers into consumer contracts, or otherwise take necessary measures to stop or prevent that act. In this case, the provisions of the proviso to the preceding paragraph apply mutatis mutandis:
適格消費者団体は、次の各号に掲げる者が、消費者契約の締結について勧誘をするに際し、不特定かつ多数の消費者に対して第四条第一項から第四項までに規定する行為を現に行い又は行うおそれがあるときは、当該各号に定める者に対し、当該各号に掲げる者に対する是正の指示又は教唆の停止その他の当該行為の停止又は予防に必要な措置をとることを請求することができる。この場合においては、前項ただし書の規定を準用する。
a directly or indirectly commissioned party:the business operator or the other directly or indirectly commissioned party that commissioned the relevant directly or indirectly commissioned party (including commission at the second or higher degree of separation from the original commission); and
the agent of a business operator or of a directly or indirectly commissioned party:the business operator or directly or indirectly commissioned party that appointed the relevant agent as its own agent, or any other agent of the business operator or directly or indirectly commissioned party.
If, when entering into consumer contracts, a business operator or its agent has been manifesting or is likely to manifest the intention to be bound by the offer of a consumer contract that includes any clause as referenced in Articles 8 through 10 (excluding a consumer contract clause under Article 8, paragraph (1), item (i) or (ii) that falls under paragraph (2) of that Article; the same applies to the following paragraph and Article 12-3, paragraph (1)) or to be bound by the acceptance of such an offer with a large, non-exclusive group of consumers, a qualified consumer organization may demand that the business operator or its agent cease and desist that act or dispose of or remove materials used, or otherwise take necessary measures to stop or prevent that act; provided, however, that this does not apply if the relevant clauses are not nullified based on laws other than the Civil Code and the Commercial Code.
適格消費者団体は、事業者又はその代理人が、消費者契約を締結するに際し、不特定かつ多数の消費者との間で第八条から第十条までに規定する消費者契約の条項（第八条第一項第一号又は第二号に掲げる消費者契約の条項にあっては、同条第二項の場合に該当するものを除く。次項及び第十二条の三第一項において同じ。）を含む消費者契約の申込み又はその承諾の意思表示を現に行い又は行うおそれがあるときは、その事業者又はその代理人に対し、当該行為の停止若しくは予防又は当該行為に供した物の廃棄若しくは除去その他の当該行為の停止若しくは予防に必要な措置をとることを請求することができる。ただし、民法及び商法以外の他の法律の規定によれば当該消費者契約の条項が無効とされないときは、この限りでない。
If, when entering into consumer contracts, a business operator's agent has been manifesting or is likely to manifest the intention to be bound by the offer of a consumer contract that includes any clause as referenced in Articles 8 through 10 or by the acceptance of such an offer with a large, non-exclusive group of consumers, a qualified consumer organization may demand that the business operator or the other agent whose agent it is, instruct the agent to rectify this or stop that agent from inducing consumers into consumer contracts, or otherwise take necessary measures to stop or prevent that act. In this case, the provisions of the proviso to the preceding paragraph apply mutatis mutandis.
It is not permissible to file a demand based on the preceding Article, Article 34, paragraph (1) of the Act against Unjustifiable Premiums and Misleading Representations (Act No. 134 of 1962), Articles 58-18 through 58-24 of the Act on Specified Commercial Transactions (Act No. 57 of 1976), or Article 11 of the Food Labeling Act (Act No. 70 of 2013) (hereinafter referred to as a "demand for injunction") in the following cases:
前条、不当景品類及び不当表示防止法（昭和三十七年法律第百三十四号）第三十四条第一項、特定商取引に関する法律（昭和五十一年法律第五十七号）第五十八条の十八から第五十八条の二十四まで又は食品表示法（平成二十五年法律第七十号）第十一条の規定による請求（以下「差止請求」という。）は、次に掲げる場合には、することができない。
when being made with the intention of obtaining an unjustifiable gain for the qualified consumer organization or a third party, or to cause damage to the other party of the demand;
when each of the prayer for relief and the other party are the same as those for which a final judgment or equally binding disposition (meaning a final and binding judgment or anything with the same effect; this excludes what is set forth in (a) through (c) below; the same applies hereinafter) already exists from previous legal proceedings (meaning litigation and settlement proceedings, arbitration and mediation; the same applies hereinafter) to which another qualified consumer organization was a party and in which a complaint for injunction was filed; provided, however, that this does not apply if that other qualified consumer organization has had its certification as referenced in Article 13, paragraph (1) revoked in relation to the legal proceedings leading to the final and binding judgment on the grounds set forth in Article 34, paragraph (1), item (iv), nor does it apply if, pursuant to paragraph (3) of that Article, there was a finding that grounds as set forth in that item as regards that other organization exist, in relation to those proceedings:
a final and binding judgment dismissing the action;
訴えを却下した確定判決
a final and binding judgment or an arbitration award dismissing the complaint for injunction only on the grounds provided for in the preceding item; and
a final and binding judgment or any other judgment with an equivalent effect that dismisses a demand for a declaratory judgment confirming that there is no right to file a complaint for injunction (hereinafter referred to as a "right to seek injunctive relief") or that no obligation exists in connection with a person's right to seek injunctive relief (referred to as a "demand for a judgment declaring the non-existence of a right to seek injunctive relief or a related obligation" in Article 24).
The main clause of item (ii) of the preceding paragraph does not preclude a person from seeking injunctive relief in the case as set forth in the main clause of that item based on grounds arising after the conclusion of oral arguments in the litigation subject to the final and binding judgment in question, or based on grounds arising after the establishment of anything with the same effect as a final and binding judgment.
Article 12-3Requests to Disclose the Clauses of Consumer Contracts
第十二条の三（消費者契約の条項の開示要請）
If, when entering into consumer contracts, there are reasonable grounds to suspect that a business operator or its agent has been manifesting or is likely to manifest the intention to be bound by the offer of a consumer contract that includes any clause as referenced in Articles 8 through 10 or to be bound by the acceptance of such an offer with a large, non-exclusive group of consumers, a qualified consumer organization may, after indicating the reason, demand that the business operator or its agent disclose said clause, pursuant to the provisions of Cabinet Office Order; provided, however, that this does not apply if the business operator or its agent has published the clauses of the consumer contract including said clause through the Internet or through other appropriate methods.
適格消費者団体は、事業者又はその代理人が、消費者契約を締結するに際し、不特定かつ多数の消費者との間で第八条から第十条までに規定する消費者契約の条項を含む消費者契約の申込み又はその承諾の意思表示を現に行い又は行うおそれがあると疑うに足りる相当の理由があるときは、内閣府令で定めるところにより、その事業者又はその代理人に対し、その理由を示して、当該条項を開示するよう要請することができる。ただし、当該事業者又はその代理人が、当該条項を含む消費者契約の条項をインターネットの利用その他の適切な方法により公表しているときは、この限りでない。
The business operator or its agent must try to respond to the requests under the provisions of the preceding paragraph.
第十二条の四（損害賠償の額を予定する条項等に関する説明の要請等）
If there are grounds to suspect that the total amounts of damages or fixed penalties pertaining to the cancellation of a consumer contract in a clause stipulating said damages or fixed penalties exceed the average amount of damages provided for Article 9, paragraph (1), item (i), a qualified consumer organization may, after indicating the reason, demand that the business operator specifying said clause explain the grounds for calculations pertaining to the clause, pursuant to the provisions of Cabinet Office Order.
The business operator must try to respond to the requests under the provisions of the preceding paragraph, excluding cases where trade secrets (meaning trade secrets as prescribed in Article 2, paragraph (6) of the Unfair Competition Prevention Act (Act No. 47 of 1993)) are included in the grounds for calculations in the previous paragraph and cases with other justifiable grounds.
事業者は、前項の算定根拠に営業秘密（不正競争防止法（平成五年法律第四十七号）第二条第六項に規定する営業秘密をいう。）が含まれる場合その他の正当な理由がある場合を除き、前項の規定による要請に応じるよう努めなければならない。
第十二条の五（差止請求に係る講じた措置の開示要請）
If the business operator or its agent is obliged upon a demand made pursuant to the provisions of Article 12, paragraph (3) or paragraph (4) to discontinue, prevent, or take necessary measures to discontinue or prevent the conduct prescribed in these provisions, the qualified consumer organization that made the demand may demand that the business operator or its agent disclose what measures were taken to fulfill the obligations, pursuant to the provisions of Cabinet Office Order.
The business operator or its agent must try to respond to the requests under the provisions of the preceding paragraph.