If, between the receipt of goods and their delivery to the consignee, those goods are lost or damaged or something occurs that causes them to be lost or damaged, or if their arrival is delayed, a freight forwarder is liable to compensate for the resulting loss or damage; provided, however, that this does not apply if a freight forwarder proves that it did not neglect to exercise due care in performing acts in commissioning the transportation, such as the receipt, storage, or delivery of the goods, or the choice of carrier.
freight forwarder
「運送取扱人」
A person whose business is arranging carriage of goods in their own name on behalf of others.
Defined inArticle 559, paragraph (1)· applies only in this chapter
carrier
「運送人」
A person whose business is undertaking land, marine or air transportation.
Defined inArticle 569, paragraph (1), item (i)· applies throughout the law