Article 12-3Prohibition on Sending Email Advertising to a Person Who Has Not Given Consent
第十二条の三(承諾をしていない者に対する電子メール広告の提供の禁止等)
Except in the following cases, a seller or a service provider must not advertise via email (meaning advertising by sending advertising text or any other data by an electronic or magnetic means in a way that causes it to be displayed on the screen of the computer used by the advertising target; the same applies hereinafter) with regard to the terms and conditions under which the seller or the service provider sells goods or specified rights or provides services through mail order sales, without the consent of the advertising target:
when sending email advertising regarding the terms and conditions under which the seller or the service provider sells goods or specified rights or provides services through mail order sales (hereinafter referred to as "email advertising mail order sales" in this section) at the request of the advertising target;
相手方となる者の請求に基づき、通信販売をする場合の商品若しくは特定権利の販売条件又は役務の提供条件に係る電子メール広告(以下この節において「通信販売電子メール広告」という。)をするとき。
when sending email advertising mail order sales pursuant to the provisions of order of the competent ministry while notifying a person who has offered for a sales contract for goods or specified rights sold by the seller or a service contract for services provided by the service provider or a person who has entered into the sales contract or the service contract, of information concerning the details of the offer or contract or the performance of the contract through a means specified by order of the competent ministry; or
当該販売業者の販売する商品若しくは特定権利若しくは当該役務提供事業者の提供する役務につき売買契約若しくは役務提供契約の申込みをした者又はこれらにつき売買契約若しくは役務提供契約を締結した者に対し、主務省令で定める方法により当該申込み若しくは当該契約の内容又は当該契約の履行に関する事項を通知する場合において、主務省令で定めるところにより通信販売電子メール広告をするとき。
beyond what is stated in the preceding two items, when sending email advertising mail order sales in the cases specified by order of the competent ministry as cases that are found to be unlikely to prejudice the interests of the target of the email advertising mail order sales.
前二号に掲げるもののほか、通常通信販売電子メール広告の提供を受ける者の利益を損なうおそれがないと認められる場合として主務省令で定める場合において、通信販売電子メール広告をするとき。
A seller or a service provider that has obtained the consent prescribed in the preceding paragraph or that has received the request prescribed in item (i) of that paragraph must mot send email advertising mail order sales to an advertising target if the target of the email advertising mail order sales indicates an unwillingness to receive email advertising mail order sales; provided, however, that this does not apply if the seller or the service provider later receives another request from the advertising target or regains the consent of the advertising target to send email advertising mail order sales.
前項に規定する承諾を得、又は同項第一号に規定する請求を受けた販売業者又は役務提供事業者は、当該通信販売電子メール広告の相手方から通信販売電子メール広告の提供を受けない旨の意思の表示を受けたときは、当該相手方に対し、通信販売電子メール広告をしてはならない。ただし、当該意思の表示を受けた後に再び通信販売電子メール広告をすることにつき当該相手方から請求を受け、又は当該相手方の承諾を得た場合には、この限りでない。
Except in the case stated in paragraph (1), item (ii) or (iii), when sending email advertising mail order sales, a seller or a service provider must prepare what is specified by order of the competent ministry as a record of having obtained the consent of the advertising target or having received a request from the advertising target to send email advertising mail order sales, and must preserve the records pursuant to the provisions of order of the competent ministry.
販売業者又は役務提供事業者は、通信販売電子メール広告をするときは、第一項第二号又は第三号に掲げる場合を除き、当該通信販売電子メール広告をすることにつきその相手方の承諾を得、又はその相手方から請求を受けたことの記録として主務省令で定めるものを作成し、主務省令で定めるところによりこれを保存しなければならない。
Except in the case stated in paragraph (1), item (ii) or (iii), in addition to the matters listed in the items of Article 11, pursuant to the provisions of order of the competent ministry, when sending email advertising mail order sales, a seller or a service provider must indicate in its email advertising mail order sales the information that order of the competent ministry specifies as information that an advertising target needs to have in order to indicate an unwillingness to receive email advertising mail order sales.
If a seller or a service provider has comprehensively entrusted another person with all of the following business activities, the provisions of the preceding two paragraphs do not apply to any email advertising mail order sales subject to that entrustment:
前二項の規定は、販売業者又は役務提供事業者が他の者に次に掲げる業務の全てにつき一括して委託しているときは、その委託に係る通信販売電子メール広告については、適用しない。
business activities for obtaining the consent of advertising targets or receiving requests from advertising targets to send email advertising mail order sales;
通信販売電子メール広告をすることにつきその相手方の承諾を得、又はその相手方から請求を受ける業務
business activities for preparing and preserving the records prescribed in paragraph (3); and
第三項に規定する記録を作成し、及び保存する業務
business activities for indicating the information that an advertising target needs to have in order to indicate an unwillingness to receive email advertising mail order sales, as prescribed in the preceding paragraph.
前項に規定する通信販売電子メール広告の提供を受けない旨の意思の表示をするために必要な事項を表示する業務
第十二条の四
Except in the following cases, a person comprehensively entrusted with all of the business activities listed in the items of paragraph (5) of the preceding Article by a seller or a service provider (the person is hereinafter referred to as a "contractor sending email advertising mail order sales" in this Section, Article 66, paragraph (6) and Article 67, paragraph(1), item (iv)) must not send email advertising mail order sales with regard to the terms and conditions under which the seller or the service provider that entrusted the contractor with those business activities (hereinafter referred to as the "party entrusting a contractor with email advertising mail order sales" in this Section) sells goods or specified rights or provides services through mail order sales, without the consent of the advertising target:
販売業者又は役務提供事業者から前条第五項各号に掲げる業務の全てにつき一括して委託を受けた者(以下この節並びに第六十六条第六項及び第六十七条第一項第四号において「通信販売電子メール広告受託事業者」という。)は、次に掲げる場合を除き、当該業務を委託した販売業者又は役務提供事業者(以下この節において「通信販売電子メール広告委託者」という。)が通信販売をする場合の商品若しくは特定権利の販売条件又は役務の提供条件について、その相手方となる者の承諾を得ないで通信販売電子メール広告をしてはならない。
when sending email advertising the mail order sales of the party entrusting the contractor with email advertising mail order sales at the request of the advertising target; or
相手方となる者の請求に基づき、通信販売電子メール広告委託者に係る通信販売電子メール広告をするとき。
beyond what is provided in the preceding item, when sending email advertising the mail order sales of the party entrusting the contractor with email advertising mail order sales in cases specified by order of the competent ministry as cases that are found to be unlikely to prejudice the interests of the target of the email advertising the mail order sales of a party entrusting a contractor with email advertising mail order sales.
前号に掲げるもののほか、通常通信販売電子メール広告委託者に係る通信販売電子メール広告の提供を受ける者の利益を損なうおそれがないと認められる場合として主務省令で定める場合において、通信販売電子メール広告委託者に係る通信販売電子メール広告をするとき。
The provisions of paragraphs (2) through (4) of the preceding Article apply mutatis mutandis to email advertising the mail order sales of a party entrusting a contractor sending email advertising mail order sales which is sent by the contractor sending email advertising mail order sales. In this case, the phrase "paragraph (1), item (ii) or (iii)" in paragraphs (3) and (4) of the preceding Article is deemed to be replaced with "paragraph (1), item (ii) of the following Article".
前条第二項から第四項までの規定は、通信販売電子メール広告受託事業者による通信販売電子メール広告委託者に係る通信販売電子メール広告について準用する。この場合において、同条第三項及び第四項中「第一項第二号又は第三号」とあるのは、「次条第一項第二号」と読み替えるものとする。
Article 12-5Prohibition on Sending Facsimile Advertisements to a Person Who Has Not Given Consent
第十二条の五(承諾をしていない者に対するファクシミリ広告の提供の禁止等)
Except in the following cases, a seller or a service provider must not advertise via facsimile (meaning advertising by sending advertising text or any other information by using a facsimile machine; the same applies in item (i)) with regard to the terms and conditions under which the seller or the service provider sells goods or specified rights or provides services through mail order sales, without the consent of the advertising target:
when sending facsimile advertising regarding the terms and conditions under which the seller or the service provider sells goods or specified rights or provides services through mail order sales (hereinafter referred to as "facsimile advertisements for mail order sales" in this Article) at the request of the advertising target;
相手方となる者の請求に基づき、通信販売をする場合の商品若しくは特定権利の販売条件又は役務の提供条件に係るファクシミリ広告(以下この条において「通信販売ファクシミリ広告」という。)をするとき。
when sending facsimile advertisements for mail order sales pursuant to the provisions of order of the competent ministry while notifying a person who has applied for a sales contract for goods or specified rights sold by the seller or a service contract for services provided by the service provider or a person who has entered into the sales contract or the service contract, of information concerning the details of the offer or contract or the performance of the contract using a method specified by order of the competent ministry; or
当該販売業者の販売する商品若しくは特定権利若しくは当該役務提供事業者の提供する役務につき売買契約若しくは役務提供契約の申込みをした者又はこれらにつき売買契約若しくは役務提供契約を締結した者に対し、主務省令で定める方法により当該申込み若しくは当該契約の内容又は当該契約の履行に関する事項を通知する場合において、主務省令で定めるところにより通信販売ファクシミリ広告をするとき。
beyond what is provided in the preceding two items, when sending facsimile advertisements for mail order sales in the cases specified by order of the competent ministry as cases that are found to be unlikely to prejudice the interests of the target of the facsimile advertisements for mail order sales.
前二号に掲げるもののほか、通常通信販売ファクシミリ広告の提供を受ける者の利益を損なうおそれがないと認められる場合として主務省令で定める場合において、通信販売ファクシミリ広告をするとき。
A seller or a service provider that has obtained the consent prescribed in the preceding paragraph or that has received a request prescribed in item (i) of that paragraph must not send facsimile advertisements for mail order sales to an advertising target if the target of the facsimile advertisements for mail order sales indicates an unwillingness to receive facsimile advertisements for mail order sales; provided, however, that this does not apply if the seller or the service provider later receives another request from the advertising target or regains the consent of the advertising target to send facsimile advertisements for mail order sales.
前項に規定する承諾を得、又は同項第一号に規定する請求を受けた販売業者又は役務提供事業者は、当該通信販売ファクシミリ広告の相手方から通信販売ファクシミリ広告の提供を受けない旨の意思の表示を受けたときは、当該相手方に対し、通信販売ファクシミリ広告をしてはならない。ただし、当該意思の表示を受けた後に再び通信販売ファクシミリ広告をすることにつき当該相手方から請求を受け、又は当該相手方の承諾を得た場合には、この限りでない。
Except in a case stated in paragraph (1), item (ii) or (iii), when sending facsimile advertisements for mail order sales, a seller or a service provider must prepare what is specified by order of the competent ministry as a record of having obtained the consent of the advertising target or having received a request from the advertising target to send facsimile advertisements for mail order sales, and must preserve those records pursuant to the provisions of order of the competent ministry.
販売業者又は役務提供事業者は、通信販売ファクシミリ広告をするときは、第一項第二号又は第三号に掲げる場合を除き、当該通信販売ファクシミリ広告をすることにつきその相手方の承諾を得、又はその相手方から請求を受けたことの記録として主務省令で定めるものを作成し、主務省令で定めるところによりこれを保存しなければならない。
Except in a case stated in paragraph (1), item (ii) or (iii), when sending facsimile advertisements for mail order sales, pursuant to the provisions of order of the competent ministry, a seller or a service provider must indicate in its facsimile advertisements for mail order sales information that is specified by order of the competent ministry as the information that an advertising target needs to have in order to indicate an unwillingness to receive facsimile advertisements for mail order sales, beyond the matters listed in the items of Article 11.
Article 12-6Indication When Receiving a Specified Offer
第十二条の六(特定申込みを受ける際の表示)
When a seller or a service provider receives an offer to enter into a sales contract or a service contract related to mail order sales made by customers in writing with a format specified by the seller or the service provider or a person entrusted by it or an offer to enter into a sales contract or a service contract related to mail order sales made by customers through a method where the seller or the service provider or a person entrusted by it uses an electronic data processing system or any other means that makes use of information and communications technology using procedures that display information on the screen of the computer used by the customers (hereinafter collectively referred to as a "specified offer"), the seller or the service provider must display the following matters on documents or a screen on which the processes are displayed related to the specified offer:
goods or specified rights sold under the sales contract, or the amount of services provided under the service contract; and
当該売買契約に基づいて販売する商品若しくは特定権利又は当該役務提供契約に基づいて提供する役務の分量
matters listed in Article 11, items (i) through (v) related to the sales contract or the service contract.
当該売買契約又は当該役務提供契約に係る第十一条第一号から第五号までに掲げる事項
A seller or a service provider must not display the following indications on documents related to specified offers or screens on which procedures are displayed:
a misleading indication as to the fact that the sending of the documents or the transmission of information in accordance with the procedures constitutes an offer to enter into a sales contract or a service contract related to mail order sales; or
当該書面の送付又は当該手続に従つた情報の送信が通信販売に係る売買契約又は役務提供契約の申込みとなることにつき、人を誤認させるような表示
a misleading indication with regard to the matters listed in each item of the preceding paragraph.
前項各号に掲げる事項につき、人を誤認させるような表示
Article 13Notification of Acceptance in Mail Order Sales
第十三条(通信販売における承諾等の通知)
If a seller or a service provider engages in mail order sales in which the seller or the service provider receives charges for goods or rights or the consideration for services in whole or in part prior to the delivery of goods, the transfer of rights, or providing services from a person who has offered a sales contract for goods or specified rights or who has offered a service contract for services, and the seller or the service provider receives an offer to enter into a sales contract for goods or rights or a service contract for services by postal mail or a similar means and receives the charges for the goods or rights or consideration for the services in whole or in part, the seller or the service provider must notify the person who made the offer in writing of the acceptance or non-acceptance of the offer (if the seller or the service provider notified the person who made the offer of the acceptance or non-acceptance of the offer before receiving those charges or that consideration, the seller or the service provider must send the person a notice to that effect) and of any other information specified by order of the competent ministry without delay, pursuant to the provisions of order of the competent ministry; provided, however, that this does not apply if the seller or the service provider has sent the goods, transferred the rights, or provided the services without delay after receiving the charges for the goods or rights or the consideration for the services in whole or in part.
販売業者又は役務提供事業者は、商品若しくは特定権利又は役務につき売買契約又は役務提供契約の申込みをした者から当該商品の引渡し若しくは当該権利の移転又は当該役務の提供に先立つて当該商品若しくは当該権利の代金又は当該役務の対価の全部又は一部を受領することとする通信販売をする場合において、郵便等により当該商品若しくは当該権利又は当該役務につき売買契約又は役務提供契約の申込みを受け、かつ、当該商品若しくは当該権利の代金又は当該役務の対価の全部又は一部を受領したときは、遅滞なく、主務省令で定めるところにより、その申込みを承諾する旨又は承諾しない旨(その受領前にその申込みを承諾する旨又は承諾しない旨をその申込みをした者に通知している場合には、その旨)その他の主務省令で定める事項をその者に書面により通知しなければならない。ただし、当該商品若しくは当該権利の代金又は当該役務の対価の全部又は一部を受領した後遅滞なく当該商品を送付し、若しくは当該権利を移転し、又は当該役務を提供したときは、この限りでない。
In place of the notification in writing under the provisions of the preceding paragraph, a seller or a service provider may provide the information that should be described in the documents by an electronic or magnetic means, after gaining the consent of the person who made the offer, pursuant to Cabinet Order. In this case, the seller or the service provider is deemed to have made the notification in writing.