Chapter III Measures to Protect Personal Information
第三章 個人情報の保護に関する施策等
Section 1 Basic Policy on the Protection of Personal Information
第一節 個人情報の保護に関する基本方針
第七条
The government must establish a basic policy on the protection of personal information (hereinafter referred to as a "basic policy") in order to further comprehensive and integrated measures to protect personal information.
政府は、個人情報の保護に関する施策の総合的かつ一体的な推進を図るため、個人情報の保護に関する基本方針（以下「基本方針」という。）を定めなければならない。
The basic policy is to provide for the following details:
基本方針は、次に掲げる事項について定めるものとする。
the basic course of action for furthering measures to protect personal information;
個人情報の保護に関する施策の推進に関する基本的な方向
the details of the measures to protect personal information that are to be taken by the national government;
国が講ずべき個人情報の保護のための措置に関する事項
the basic details of the measures to protect personal information that are to be taken by local governments;
地方公共団体が講ずべき個人情報の保護のための措置に関する基本的な事項
the basic details of the measures to protect personal information that are to be taken by incorporated administrative agencies or other prescribed corporations;
the basic details of the measures to protect personal information that are to be taken by local incorporated administrative agencies;
the basic details of the measures to protect personal information to be taken by businesses handling personal information prescribed in Article 16, paragraph (2), businesses handling pseudonymized personal information prescribed in paragraph (5) of that Article, businesses handling anonymized personal information prescribed in paragraph (6) of that Article, and certified personal information protection organizations prescribed in Article 51, paragraph (1);
第十六条第二項に規定する個人情報取扱事業者、同条第五項に規定する仮名加工情報取扱事業者及び同条第六項に規定する匿名加工情報取扱事業者並びに第五十一条第一項に規定する認定個人情報保護団体が講ずべき個人情報の保護のための措置に関する基本的な事項
information about the smooth processing of complaints about the handling of personal information;
個人情報の取扱いに関する苦情の円滑な処理に関する事項
other material information for furthering measures to protect personal information.
その他個人情報の保護に関する施策の推進に関する重要事項
The Prime Minister must call for a cabinet decision on the basic policy developed by the Personal Information Protection Commission.
内閣総理大臣は、個人情報保護委員会が作成した基本方針の案について閣議の決定を求めなければならない。
Following a cabinet decision made under the preceding paragraph, the Prime Minister must disclose the basic policy to the public without delay.
The provisions of the preceding two paragraphs apply mutatis mutandis to amendments to the basic policy.
Section 2 Measures Taken by the National Government
第二節 国の施策
Article 8Protection of Personal Information Held by a National Government Organ
第八条（国の機関等が保有する個人情報の保護）
The national government is to take necessary measures so as to ensure the proper handling of personal information held by its organs.
国は、その機関が保有する個人情報の適正な取扱いが確保されるよう必要な措置を講ずるものとする。
The national government is to take necessary measures so as to ensure the proper handling of personal information held by incorporated administrative agencies or other prescribed corporations.
Article 9Support for Local Governments
第九条（地方公共団体等への支援）
The national government is to take the necessary measures, such as providing information and formulating guidelines to ensure that local governments and businesses properly and effectively implement the measures that they are required to take, in order to support measures to protect personal information which local governments formulate and implement, and in order to support actions that the people or businesses take to ensure the proper handling of personal information.
国は、地方公共団体が策定し、又は実施する個人情報の保護に関する施策及び国民又は事業者等が個人情報の適正な取扱いの確保に関して行う活動を支援するため、情報の提供、地方公共団体又は事業者等が講ずべき措置の適切かつ有効な実施を図るための指針の策定その他の必要な措置を講ずるものとする。
Article 10Complaint Processing Measures
第十条（苦情処理のための措置）
The national government is to take the necessary measures to ensure the appropriate and prompt processing of complaints arising between businesses and identifiable persons regarding the handling of personal information.
Article 11Measures to Ensure the Proper Handling of Personal Information
第十一条（個人情報の適正な取扱いを確保するための措置）
The national government is to take the necessary measures to ensure that businesses handling personal information as prescribed in the following Chapter properly do so, by effecting an appropriate division of roles between the national and local governments.
国は、地方公共団体との適切な役割分担を通じ、次章に規定する個人情報取扱事業者による個人情報の適正な取扱いを確保するために必要な措置を講ずるものとする。
The national government is to take the necessary measures to ensure the proper handling of personal information by local governments and local incorporated administrative agencies prescribed in Chapter V.
Section 3 Measures Taken by the Local Government
第三節 地方公共団体の施策
Article 12Protection of Personal Information Held by Local Government Organs
第十二条（地方公共団体の機関等が保有する個人情報の保護）
Local governments are to take the necessary measures in order to ensure the proper handling of personal information their organs hold.
地方公共団体は、その機関が保有する個人情報の適正な取扱いが確保されるよう必要な措置を講ずるものとする。
Local governments are to take the necessary measures in order to ensure the proper handling of personal information held by local incorporated administrative agencies they establish.
Article 13Support for Local Businesses
第十三条（区域内の事業者等への支援）
Local governments must endeavor to take the necessary measures to support businesses and residents within their territory so as to ensure the proper handling of personal information.
地方公共団体は、個人情報の適正な取扱いを確保するため、その区域内の事業者及び住民に対する支援に必要な措置を講ずるよう努めなければならない。
Article 14Mediation for Complaint Processing
第十四条（苦情の処理のあっせん等）
Local governments must endeavor to provide mediation for complaint processing and take other necessary measures to ensure that any complaint arising between a business and an identifiable person regarding the handling of personal information is processed appropriately and promptly.
Section 4 Cooperation between the National and the Local Governments
第四節 国及び地方公共団体の協力
第十五条
The national and the local governments are to cooperate with one another in taking measures to protect personal information.
国及び地方公共団体は、個人情報の保護に関する施策を講ずるにつき、相協力するものとする。