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Chapter III Demand for Injunction by Qualified Consumer Organizations

第三章 適格消費者団体の差止請求等

Article 34Right to Demand Injunction

第三十四条(差止請求権等)

When a business operator has performed the act stated in the following items or is likely to perform the act against a large number of unspecified general consumers, a qualified consumer organization defined in Article 2, paragraph (4) of the Consumer Contract Act (Act No. 61 of 2000) (referred to as the "qualified consumer organization") may request that the business operator stop or prevent that act, make it broadly known that the act has made the representation prescribed in those items, or take other necessary measures to stop or prevent that act:

消費者契約法(平成十二年法律第六十一号)第二条第四項に規定する適格消費者団体(以下「適格消費者団体」という。)は、事業者が、不特定かつ多数の一般消費者に対して次の各号に掲げる行為を現に行い又は行うおそれがあるときは、当該事業者に対し、当該行為の停止若しくは予防又は当該行為が当該各号に規定する表示をしたものである旨の周知その他の当該行為の停止若しくは予防に必要な措置をとることを請求することができる。

to make a representation indicating that the quality, standard or other content of the goods or services which is misunderstood as being significantly superior to the actual, or is significantly superior to those of other business operators supplying the same type of or similar to goods or services as those supplied by that business operator; or

商品又は役務の品質、規格その他の内容について、実際のもの又は当該事業者と同種若しくは類似の商品若しくは役務を供給している他の事業者に係るものよりも著しく優良であると誤認される表示をすること。

to make a representation that misleads general consumers into considering that the prices of goods or services or other trade conditions to be significantly more advantageous than the actual prices or trade conditions, or than those of other business operators who supply the same or similar goods or services as those supplied by that business operator.

商品又は役務の価格その他の取引条件について、実際のもの又は当該事業者と同種若しくは類似の商品若しくは役務を供給している他の事業者に係るものよりも取引の相手方に著しく有利であると誤認される表示をすること。

When consumer affairs support groups and consumer affairs supporters prescribed in obtain information of the fact that an business operator has performed or is likely to perform any of the acts stated in the items of the preceding paragraph against a large number of unspecified consumers, they may provide the information to a qualified consumer organization to the extent necessary for the qualified consumer organization to appropriately exercise its right to make a demand under the provisions of that paragraph.

に規定する消費生活協力団体及び消費生活協力員は、事業者が不特定かつ多数の一般消費者に対して前項各号に掲げる行為を現に行い又は行うおそれがある旨の情報を得たときは、適格消費者団体が同項の規定による請求をする権利を適切に行使するために必要な限度において、当該適格消費者団体に対し、当該情報を提供することができる。

A qualified consumer organization that has received the information pursuant to the provisions of the preceding paragraph may not use or provide the information for purposes other than the purpose of providing it for the appropriately exercising the right to make a request under the provisions of paragraph (1).

前項の規定により情報の提供を受けた適格消費者団体は、当該情報を第一項の規定による請求をする権利の適切な行使の用に供する目的以外の目的のために利用し、又は提供してはならない。

Article 35Request for Disclosure of Materials

第三十五条(資料開示要請等)

When a qualified consumer organization has reasonable grounds to suspect that a representation currently made by a business operator falls under the representation prescribed in paragraph (1), item (i) of the preceding Article, the qualified consumer organization may request the business operator to disclose materials indicating reasonable grounds to support the representation made by the business operator by providing the reasons for those grounds, pursuant to the provisions of Cabinet Office Order.

適格消費者団体は、事業者が現にする表示が前条第一項第一号に規定する表示に該当すると疑うに足りる相当な理由があるときは、内閣府令で定めるところにより、当該事業者に対し、その理由を示して、当該事業者のする表示の裏付けとなる合理的な根拠を示す資料を開示するよう要請することができる。

A business operator must endeavor to comply with the request under the provisions of the preceding paragraph, excluding cases in which the materials referred to in the preceding paragraph contain trade secrets (meaning trade secrets defined in ) or in which there are other legitimate grounds.

事業者は、前項の資料に営業秘密(に規定する営業秘密をいう。)が含まれる場合その他の正当な理由がある場合を除き、前項の規定による要請に応じるよう努めなければならない。

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