When a business operator has performed the act stated in the following items or is likely to perform the act against a large number of unspecified general consumers, a qualified consumer organization defined in Article 2, paragraph (4) of the Consumer Contract Act (Act No. 61 of 2000) (referred to as the "qualified consumer organization") may request that the business operator stop or prevent that act, make it broadly known that the act has made the representation prescribed in those items, or take other necessary measures to stop or prevent that act:
消費者契約法(平成十二年法律第六十一号)第二条第四項に規定する適格消費者団体(以下「適格消費者団体」という。)は、事業者が、不特定かつ多数の一般消費者に対して次の各号に掲げる行為を現に行い又は行うおそれがあるときは、当該事業者に対し、当該行為の停止若しくは予防又は当該行為が当該各号に規定する表示をしたものである旨の周知その他の当該行為の停止若しくは予防に必要な措置をとることを請求することができる。
to make a representation indicating that the quality, standard or other content of the goods or services which is misunderstood as being significantly superior to the actual, or is significantly superior to those of other business operators supplying the same type of or similar to goods or services as those supplied by that business operator; or
to make a representation that misleads general consumers into considering that the prices of goods or services or other trade conditions to be significantly more advantageous than the actual prices or trade conditions, or than those of other business operators who supply the same or similar goods or services as those supplied by that business operator.
When consumer affairs support groups and consumer affairs supporters prescribed in Article 11-7, paragraph (1) of the Consumer Safety Act (Act No. 50 of 2009) obtain information of the fact that an business operator has performed or is likely to perform any of the acts stated in the items of the preceding paragraph against a large number of unspecified consumers, they may provide the information to a qualified consumer organization to the extent necessary for the qualified consumer organization to appropriately exercise its right to make a demand under the provisions of that paragraph.
A qualified consumer organization that has received the information pursuant to the provisions of the preceding paragraph may not use or provide the information for purposes other than the purpose of providing it for the appropriately exercising the right to make a request under the provisions of paragraph (1).