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Article 12-4Requests, Etc. for Explanations Related to Clauses, Etc. Stipulating the Amount of Damages to Be Paid by a Consumer

第十二条の四(損害賠償の額を予定する条項等に関する説明の要請等)

If there are grounds to suspect that the total amounts of damages or fixed penalties pertaining to the cancellation of a consumer contract in a clause stipulating said damages or fixed penalties exceed the average amount of damages provided for Article 9, paragraph (1), item (i), a qualified consumer organization may, after indicating the reason, demand that the trader specifying said clause explain the grounds for calculations pertaining to the clause, pursuant to the provisions of Cabinet Office Order.

適格消費者団体は、消費者契約の解除に伴う損害賠償の額を予定し、又は違約金を定める条項におけるこれらを合算した額が第九条第一項第一号に規定する平均的な損害の額を超えると疑うに足りる相当な理由があるときは、内閣府令で定めるところにより、当該条項を定める事業者に対し、その理由を示して、当該条項に係る算定根拠を説明するよう要請することができる。

The trader must endeavor to respond to the requests under the provisions of the preceding paragraph, excluding cases where trade secrets (meaning trade secrets as prescribed in )are included in the grounds for calculations in the previous paragraph and cases with other justifiable grounds.

事業者は、前項の算定根拠に営業秘密(に規定する営業秘密をいう。)が含まれる場合その他の正当な理由がある場合を除き、前項の規定による要請に応じるよう努めなければならない。

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