Article 101Provisions of the Banking Act Applied Mutatis Mutandis to Designated Dispute Resolution Organizations
第百一条（指定紛争解決機関に関する銀行法の規定の準用）
The provisions of Article 2, paragraphs (28) through (32) and Articles 52-63 through 52-83 of the Banking Act (including the penal provisions pertaining to these provisions; referred to as the "provisions of the Banking Act" in the following paragraph) apply mutatis mutandis to designated dispute resolution organizations. In this case, except in cases specified in the following paragraph, the terms in these provisions listed in the left-hand column of the table below are deemed to be replaced with the terms listed in the right-hand column of that table:
| Complaints related to the banking services, etc. | Complaints related to the funds transfer services, etc. |
| Disputes related to the banking services, etc. | Disputes related to the funds transfer services, etc. |
| Member banking service providers | Member funds transfer service providers, etc. |
| Customers | Users |
銀行法第二条第二十八項から第三十二項まで及び第五十二条の六十三から第五十二条の八十三までの規定（これらの規定に係る罰則を含む。次項において「銀行法規定」という。）は、指定紛争解決機関について準用する。この場合において、次項に定める場合を除き、これらの規定中次の表の上欄に掲げる字句は、それぞれ同表の下欄に掲げる字句と読み替えるものとする。
| 銀行業務等関連苦情 | 資金移動業等関連苦情 |
| 銀行業務等関連紛争 | 資金移動業等関連紛争 |
| 加入銀行業関係業者 | 加入資金移動業等関係業者 |
| 顧客 | 利用者 |
If the provisions of the Banking Act apply mutatis mutandis to designated dispute resolution organizations, the terms or phrases listed in the middle column of the table below in the provisions of the Banking Act as listed in the left-hand column of that table are deemed to be replaced with the respective terms or phrases listed in the right-hand column of that table; and any other necessary technical replacement of terms is specified by Cabinet Order:
| Article 2, paragraph (28) | about banking services, etc. | about funds transfer services (meaning the funds transfer services prescribed in Article 36-2, paragraph (1) of the Payment Services Act; the same applies in the following paragraph), electronic payment instruments services (meaning the electronic payment instruments services prescribed in Article 2, paragraph (10) of that Act; the same applies in the following paragraph), cryptoasset exchange services (meaning the cryptoasset exchange services prescribed in paragraph (15) of that Article; the same applies in the following paragraph) or electronic payment instruments and cryptoasset intermediary services (meaning the electronic payment instruments and cryptoasset intermediary services prescribed in paragraph (18) of that Article; the same applies in the following paragraph) |
| Article 2, paragraph (29) | related to banking services, etc. | related to funds transfer services, electronic payment instruments services, cryptoasset exchange services or electronic payment instruments and cryptoasset intermediary services |
| Article 2, paragraph (31) | banking services and electronic payment handling services | about funds transfer business (meaning the funds transfer business prescribed in Article 2, paragraph (28) of the Payment Services Act; the same applies in Article 52-73, paragraph (3), item (ii)), electronic payment instruments business (meaning the electronic payment instruments business prescribed in Article 2, paragraph (28) of the Payment Services Act; the same applies in that item), and cryptoasset exchange business (meaning the cryptoasset exchange business prescribed in that paragraph; the same applies in that item) |
| Article 2, paragraph (32) | banking service provider (meaning a bank or electronic payment handling service provider; the same applies hereinafter | funds transfer service provider, etc. (meaning the funds transfer service provider, etc. prescribed in Article 99, paragraph (1), item (viii) of the Payment Services Act; the same applies in Article 52-65, paragraph (2), Article 52-67, paragraph (3), and Article 52-79, item (i) |
| Article 52-63, paragraph (1) | Paragraph (1) of the preceding Article | Article 99, paragraph (1) of the Payment Services Act |
| Article 52-63, paragraph (2), item (i) | Paragraph (1), item (iii) of the preceding Article | Article 99, paragraph (1), item (iii) of the Payment Services Act |
| Article 52-63, paragraph (2), item (vi) | Paragraph (2) of the preceding Article | Article 99, paragraph (2) of the Payment Services Act |
| Article 52-65, paragraph (2) | meaning a banking service provider | meaning a funds transfer service provider, etc. |
| Article 52-67, paragraph (3) | banking service provider | funds transfer service provider, etc. |
| Article 52-73, paragraph (3), item (ii) | banking services if the category of dispute resolution services is banking services, or electronic payment handling services if the category of dispute resolution services is electronic payment handling services | business pertaining to exchange transactions if the category of dispute resolution services is a funds transfer business; electronic payment instruments business if the category of dispute resolution services is electronic payment instruments business; or cryptoasset exchange business if the category of dispute resolution services is cryptoasset exchange business |
| Article 52-74, paragraph (2) | Designation under Article 52-62, paragraph (1) ... Article 52-84, paragraph (1) | Designation under Article 99, paragraph (1) of the Payment Services Act ... Article 100, paragraph (1) of that Act |
| Article 52-84, paragraph (3) | Article 100, paragraph (3) of that Act | |
| Article 52-79, item (i) | bank service provider | funds transfer service provider, etc. |
| Article 52-82, paragraph (2), item (i) | requirements set forth in Article 52-62, paragraph (1), item (v) through item (vii) ( | requirements set forth in Article 99, paragraph (1), item (v) through item (vii) of the Payment Services Act ( |
| or...Article 52-62, paragraph (1), item (v) | or...Article 99, paragraph (1), item (v) of that Act |
銀行法規定を指定紛争解決機関について準用する場合において、次の表の上欄に掲げる銀行法規定中同表の中欄に掲げる字句は、それぞれ同表の下欄に掲げる字句と読み替えるものとするほか、必要な技術的読替えは、政令で定める。
| 第二条第二十八項 | 銀行業務等に | 資金移動業（資金決済に関する法律第三十六条の二第一項に規定する資金移動業をいう。次項において同じ。）、電子決済手段等取引業（同法第二条第十項に規定する電子決済手段等取引業をいう。次項において同じ。）、暗号資産交換業（同条第十五項に規定する暗号資産交換業をいう。次項において同じ。）又は電子決済手段・暗号資産サービス仲介業（同条第十八項に規定する電子決済手段・暗号資産サービス仲介業をいう。次項において同じ。）に |
| 第二条第二十九項 | 銀行業務等に | 資金移動業、電子決済手段等取引業、暗号資産交換業又は電子決済手段・暗号資産サービス仲介業に |
| 第二条第三十一項 | 銀行業務及び電子決済等取扱業務 | 資金移動業務（資金決済に関する法律第二条第二十八項に規定する資金移動業務をいう。第五十二条の七十三第三項第二号において同じ。）、電子決済手段等取引業務（資金決済に関する法律第二条第二十八項に規定する電子決済手段等取引業務をいう。同号において同じ。）及び暗号資産交換業務（同項に規定する暗号資産交換業務をいう。同号において同じ。） |
| 第二条第三十二項 | 銀行業関係業者（銀行又は電子決済等取扱業者をいう。以下 | 資金移動業等関係業者（資金決済に関する法律第九十九条第一項第八号に規定する資金移動業等関係業者をいう。第五十二条の六十五第二項、第五十二条の六十七第三項及び第五十二条の七十九第一号において |
| 第五十二条の六十三第一項 | 前条第一項 | 資金決済に関する法律第九十九条第一項 |
| 第五十二条の六十三第二項第一号 | 前条第一項第三号 | 資金決済に関する法律第九十九条第一項第三号 |
| 第五十二条の六十三第二項第六号 | 前条第二項 | 資金決済に関する法律第九十九条第二項 |
| 第五十二条の六十五第二項 | 銀行業関係業者を | 資金移動業等関係業者を |
| 第五十二条の六十七第三項 | 銀行業関係業者 | 資金移動業等関係業者 |
| 第五十二条の七十三第三項第二号 | 銀行業務である場合にあつては銀行業務、紛争解決等業務の種別が電子決済等取扱業務である場合にあつては電子決済等取扱業務 | 資金移動業務である場合にあつては為替取引に係る業務、紛争解決等業務の種別が電子決済手段等取引業務である場合にあつては電子決済手段等取引業務、紛争解決等業務の種別が暗号資産交換業務である場合にあつては暗号資産交換業務 |
| 第五十二条の七十四第二項 | 第五十二条の六十二第一項の規定による指定が第五十二条の八十四第一項 | 資金決済に関する法律第九十九条第一項の規定による指定が同法第百条第一項 |
| 第五十二条の八十四第三項 | 同法第百条第三項 | |
| 第五十二条の七十九第一号 | 銀行業関係業者 | 資金移動業等関係業者 |
| 第五十二条の八十二第二項第一号 | 第五十二条の六十二第一項第五号から第七号までに掲げる要件（ | 資金決済に関する法律第九十九条第一項第五号から第七号までに掲げる要件（ |
| 又は第五十二条の六十二第一項第五号 | 又は同法第九十九条第一項第五号 |
(Definitions)
The term "complaint processing procedures" as used in this Act means procedures for processing a complaint related to banking services, etc.…
この法律において「苦情処理手続」とは、銀行業務等関連苦情（銀行業務等に関する苦情をいう。第五十二条の六十七、第五十二条の六十八及び第五十二条の七十二において同じ。）を処理する手続をいう。
Open this provision(Definitions)
The term "dispute resolution procedures" as used in this Act means procedures that attempt to resolve a dispute related to banking services, etc.…
この法律において「紛争解決手続」とは、銀行業務等関連紛争（銀行業務等に関する紛争で当事者が和解をすることができるものをいう。第五十二条の六十七、第五十二条の六十八及び第五十二条の七十三から第五十二条の七十五までにおいて同じ。）について訴訟手続によらずに解決を図る手続をいう。
Open this provision(Definitions)
The term "dispute resolution services" as used in this Act means services involved in complaint processing procedures and dispute resolution procedures, as well as services incidental to the services.
この法律において「紛争解決等業務」とは、苦情処理手続及び紛争解決手続に係る業務並びにこれに付随する業務をいう。
Open this provision(Definitions)
The term "categories of dispute resolution services" as used in this Act means categories of banking services and electronic payment handling business which are related to dispute resolution services
この法律において「紛争解決等業務の種別」とは、紛争解決等業務に係る銀行業務及び電子決済等取扱業務の種別をいう。
Open this provision(Definitions)
The term "basic contract for the implementation of dispute resolution procedures" as used in this Act means a contract concluded between a designated dispute resolution organization and a banking…
この法律において「手続実施基本契約」とは、紛争解決等業務の実施に関し指定紛争解決機関と銀行業関係業者（銀行又は電子決済等取扱業者をいう。以下同じ。）との間で締結される契約をいう。
Open this provision(Application for Designation)
A person seeking to obtain the designation under the provisions of paragraph (1) of the preceding Article must submit a written application for designation stating the following particulars to the…
前条第一項の規定による指定を受けようとする者は、次に掲げる事項を記載した指定申請書を内閣総理大臣に提出しなければならない。
Open this provision(Duty of Confidentiality)
It is prohibited for a dispute resolution mediator (meaning a dispute resolution mediator appointed pursuant to the provisions of Article 52-73, paragraph (2); the same applies in the following…
指定紛争解決機関の紛争解決委員（第五十二条の七十三第二項の規定により選任された紛争解決委員をいう。次項、次条第二項並びに第五十二条の六十七第二項及び第四項において同じ。）若しくは役員若しくは職員又はこれらの職にあつた者は、紛争解決等業務に関して知り得た秘密を漏らし、又は自己の利益のために使用してはならない。
Open this provision(Services of Designated Dispute Resolution Organizations)
A designated dispute resolution organization is to perform dispute resolution services pursuant to the provisions of this Act and the operational rules.
指定紛争解決機関は、この法律及び業務規程の定めるところにより、紛争解決等業務を行うものとする。
Open this provision(Entrustment of Services for Complaint Processing Procedures or Dispute Resolution Procedures)
A designated dispute resolution organization must not entrust a person other than another designated dispute resolution organization or a person that has obtained the designation under the provisions…
指定紛争解決機関は、他の指定紛争解決機関又は他の法律の規定による指定であつて紛争解決等業務に相当する業務に係るものとして政令で定めるものを受けた者（第五十二条の七十三第四項及び第五項において「受託紛争解決機関」という。）以外の者に対して、苦情処理手続又は紛争解決手続の業務を委託してはならない。
Open this provision(Operational Rules)
A designated dispute resolution organization must establish operational rules on the following particulars:
指定紛争解決機関は、次に掲げる事項に関する業務規程を定めなければならない。
Open this provision(Disclosure of the Fact that There was a Breach of Basic Contract for the Implementation of Dispute Resolution Procedures)
If a non-performance of obligations a member banking service provider bears pursuant to a basic contract for the implementation of dispute resolution procedures occurs…
指定紛争解決機関は、手続実施基本契約により加入銀行業関係業者が負担する義務の不履行が生じた場合において、当該加入銀行業関係業者の意見を聴き、当該不履行につき正当な理由がないと認めるときは、遅滞なく、当該加入銀行業関係業者の商号及び当該不履行の事実を公表するとともに、内閣総理大臣に報告しなければならない。
Open this provision(Prohibition on Employment of Members of an Organized Crime Group)
A designated dispute resolution organization must not have a member, etc. of an organized crime group (meaning a member of an organized crime group as defined in Article 2, item (vi) of the Act on…
指定紛争解決機関は、暴力団員等（暴力団員による不当な行為の防止等に関する法律（平成三年法律第七十七号）第二条第六号に規定する暴力団員（以下この条において「暴力団員」という。）又は暴力団員でなくなつた日から五年を経過しない者をいう。）を紛争解決等業務に従事させ、又は紛争解決等業務の補助者として使用してはならない。
Open this provision(Prohibition on Discriminatory Treatment)
A designated dispute resolution organization must not treat any particular member banking service provider in an unjust and discriminatory manner.
指定紛争解決機関は、特定の加入銀行業関係業者に対し不当な差別的取扱いをしてはならない。
Open this provision(Preserving Records)
A designated dispute resolution organization must prepare and preserve records concerning its dispute resolution services, in addition to those under the provisions of Article 52-73, paragraph (9)…
指定紛争解決機関は、第五十二条の七十三第九項の規定によるもののほか、内閣府令で定めるところにより、紛争解決等業務に関する記録を作成し、これを保存しなければならない。
Open this provision(Complaint Processing Procedures by Designated Dispute Resolution Organizations)
If a customer of a member banking service provider has filed a request to resolve a complaint related to banking services, etc., a designated dispute resolution organization must provide consultation…
指定紛争解決機関は、加入銀行業関係業者の顧客から銀行業務等関連苦情について解決の申立てがあつたときは、その相談に応じ、当該顧客に必要な助言をし、当該銀行業務等関連苦情に係る事情を調査するとともに、当該加入銀行業関係業者に対し、当該銀行業務等関連苦情の内容を通知してその迅速な処理を求めなければならない。
Open this provision(Dispute Resolution Procedures by Designated Dispute Resolution Organizations)
The party to a dispute related to banking services, etc. may file a request for dispute resolution procedures with the designated dispute resolution organization with which the member banking service…
加入銀行業関係業者に係る銀行業務等関連紛争の解決を図るため、当事者は、当該加入銀行業関係業者が手続実施基本契約を締結した指定紛争解決機関に対し、紛争解決手続の申立てをすることができる。
Open this provision(Postponement of Expiry of the Prescription Period)
If the dispute resolution mediators terminate dispute resolution procedures due to the reason that there is no prospect of reaching a settlement between the parties to a dispute related to banking…
紛争解決手続によつては銀行業務等関連紛争の当事者間に和解が成立する見込みがないことを理由に紛争解決委員が当該紛争解決手続を終了した場合において、当該紛争解決手続の申立てをした当該銀行業務等関連紛争の当事者がその旨の通知を受けた日から一月以内に当該紛争解決手続の目的となつた請求について訴えを提起したときは…
Open this provision(Suspension of Court Proceedings)
If litigation is pending for a dispute related to banking services, etc. between the parties to a dispute related to banking services, etc., and if any of the following grounds exist and the parties…
銀行業務等関連紛争について当該銀行業務等関連紛争の当事者間に訴訟が係属する場合において、次の各号のいずれかに掲げる事由があり、かつ、当該銀行業務等関連紛争の当事者の共同の申立てがあるときは、受訴裁判所は、四月以内の期間を定めて訴訟手続を中止する旨の決定をすることができる。
Open this provision(Public Inspection of Register of Member Banking Service Providers)
A designated dispute resolution organization must make the register of the member banking service providers available for public inspection.
指定紛争解決機関は、加入銀行業関係業者の名簿を公衆の縦覧に供しなければならない。
Open this provision(Restriction on Use of Names)
A person that is not a designated dispute resolution organization (excluding a person that has obtained a designation under the provisions of Article 156-39, paragraph (1) of the Financial…
指定紛争解決機関でない者（金融商品取引法第百五十六条の三十九第一項の規定による指定を受けた者その他これに類する者として政令で定めるものを除く。）は、その名称又は商号中に、指定紛争解決機関と誤認されるおそれのある文字を使用してはならない。
Open this provision(Notification of Changes)
If there is a change to a particular set forth in of Article 52-63, paragraph (1), items (ii) through (iv), a designated dispute resolution organization must file a notification to that effect with…
指定紛争解決機関は、第五十二条の六十三第一項第二号から第四号までに掲げる事項に変更があつたときは、その旨を内閣総理大臣に届け出なければならない。
Open this provision(Notification of Conclusion of Basic Contract for the Implementation of Dispute Resolution Procedures)
If a designated dispute resolution organization falls under any of the following items, it must file a notification to that effect with the Prime Minister…
指定紛争解決機関は、次の各号のいずれかに該当するときは、内閣府令で定めるところにより、その旨を内閣総理大臣に届け出なければならない。
Open this provision(Submission of Business Reports)
Each business year, a designated dispute resolution organization must prepare a report on dispute resolution services in the relevant business year and submit it to the Prime Minister.
指定紛争解決機関は、事業年度ごとに、当該事業年度に係る紛争解決等業務に関する報告書を作成し、内閣総理大臣に提出しなければならない。
Open this provision(Collection of Reports and On-Site Inspection)
If the Prime Minister finds it to be necessary for the fair and appropriate performance of the dispute resolution services, the Prime Minister may order a designated dispute resolution organization…
内閣総理大臣は、紛争解決等業務の公正かつ的確な遂行のため必要があると認めるときは、指定紛争解決機関に対し、その業務に関し報告若しくは資料の提出を命じ、又は当該職員に、指定紛争解決機関の営業所若しくは事務所その他の施設に立ち入らせ、当該指定紛争解決機関の業務の状況に関し質問させ…
Open this provision(Business Improvement Order)
If the Prime Minister finds it to be necessary for ensuring fair and appropriate performance of dispute resolution services concerning operation of dispute resolution services by a designated dispute…
内閣総理大臣は、指定紛争解決機関の紛争解決等業務の運営に関し、紛争解決等業務の公正かつ的確な遂行を確保するため必要があると認めるときは、その必要の限度において、当該指定紛争解決機関に対して、その業務の運営の改善に必要な措置を命ずることができる。
Open this provision(Suspension or Discontinuation of Dispute Resolution Services)
A designated dispute resolution organization must obtain the authorization by the Prime Minister when it seeks to suspend…
指定紛争解決機関は、紛争解決等業務の全部若しくは一部の休止（次項に規定する理由によるものを除く。）をし、又は廃止をしようとするときは、内閣総理大臣の認可を受けなければならない。
Open this provision(Revocation of Designations)
If a designated dispute resolution organization falls under any of the following items, the Prime Minister may revoke its designation under the provisions of paragraph (1) of the preceding Article or…
内閣総理大臣は、指定紛争解決機関が次の各号のいずれかに該当するときは、前条第一項の規定による指定を取り消し、又は六月以内の期間を定めて、その業務の全部若しくは一部の停止を命ずることができる。
Open this provision(Revocation of Designations)
A person who has had its designation under the provisions of paragraph (1) of the preceding Article revoked pursuant to the provisions of paragraph (1) or has received an order to suspend all or part…
第一項の規定により前条第一項の規定による指定の取消しの処分を受け、又はその業務の全部若しくは一部の停止の命令を受けた者は、当該処分又は命令の日から二週間以内に、当該処分又は命令の日に次条第一項において読み替えて準用する銀行法第五十二条の八十三第三項に規定する苦情処理手続又は紛争解決手続が実施されていた当事者…
Open this provision(Provisions of the Banking Act Applied Mutatis Mutandis to Designated Dispute Resolution Organizations)
If the provisions of the Banking Act apply mutatis mutandis to designated dispute resolution organizations, the terms or phrases listed in the middle column of the table below in the provisions of…
銀行法規定を指定紛争解決機関について準用する場合において、次の表の上欄に掲げる銀行法規定中同表の中欄に掲げる字句は、それぞれ同表の下欄に掲げる字句と読み替えるものとするほか、必要な技術的読替えは、政令で定める。
Open this provision(Definitions)
The term "electronic payment instruments services" as used in this Act means carrying out any of the following acts in the course of trade, the term "exchange of electronic payment instruments…
この法律において「電子決済手段等取引業」とは、次に掲げる行為のいずれかを業として行うことをいい、「電子決済手段の交換等」とは、第一号又は第二号に掲げる行為をいい、「電子決済手段の管理」とは、第三号に掲げる行為をいう。
Open this provision(Definitions)
The term "cryptoasset exchange services" as used in this Act means carrying out any of the following acts in the course of trade, the term "exchange of cryptoassets…
この法律において「暗号資産交換業」とは、次に掲げる行為のいずれかを業として行うことをいい、「暗号資産の交換等」とは、第一号又は第二号に掲げる行為をいい、「暗号資産の管理」とは、第四号に掲げる行為をいう。
Open this provision(Definitions)
The term "electronic payment instruments and cryptoasset intermediary services" as used in this Act means carrying out any of the following acts in the course of trade…
この法律において「電子決済手段・暗号資産サービス仲介業」とは、次に掲げる行為のいずれかを業として行うことをいい、「電子決済手段仲介行為」とは、第一号に掲げる行為をいい、「暗号資産仲介行為」とは、第二号に掲げる行為をいう。
Open this provision(Definitions)
The term "categories of dispute resolution services" as used in this Act means categories of funds transfer business…
この法律において「紛争解決等業務の種別」とは、紛争解決等業務に係る資金移動業務（資金移動業者が営む為替取引に係る業務をいう。第五十一条の四第一項第一号において同じ。）、電子決済手段等取引業務（電子決済手段等取引業者が行う第十項各号に掲げる行為に係る業務及び電子決済手段・暗号資産サービス仲介業者が行う電子決済手段仲介行…
Open this provision(Definitions)
The term "type I funds transfer services" as used in this Act means funds transfer services (excluding the specified funds transfer services; hereinafter the same applies except in paragraph (4))…
この章において「第一種資金移動業」とは、資金移動業（特定資金移動業を除く。第四項を除き、以下同じ。）のうち、第二種資金移動業及び第三種資金移動業以外のものをいう。
Open this provision(Designation of Persons That Provide Dispute Resolution Services)
The Prime Minister may designate a person satisfying the following requirements for a person that provides dispute resolution services upon their application:
内閣総理大臣は、次に掲げる要件を備える者を、その申請により、紛争解決等業務を行う者として、指定することができる。
Open this provision(Designation of Persons That Provide Dispute Resolution Services)
the person is not a person who has been punished by a fine (including a punishment under laws and regulations of a foreign state equivalent to this) for violating the provisions of this Act…
この法律、銀行法等若しくは弁護士法（昭和二十四年法律第二百五号）又はこれらに相当する外国の法令の規定に違反し、罰金の刑（これに相当する外国の法令による刑を含む。）に処せられ、その刑の執行を終わり、又はその刑の執行を受けることがなくなった日から五年を経過しない者でないこと。
Open this provision(Designation of Persons That Provide Dispute Resolution Services)
the person has sufficient accounting and technical foundation to ensure the provision of the dispute resolution services in a proper and steady manner;
紛争解決等業務を的確に実施するに足りる経理的及び技術的な基礎を有すること。
Open this provision(Designation of Persons That Provide Dispute Resolution Services)
the composition of the officers or employees of the person may not cause hindrance to the provision of dispute resolution services in a fair manner;
役員又は職員の構成が紛争解決等業務の公正な実施に支障を及ぼすおそれがないものであること。
Open this provision(Designation of Persons That Provide Dispute Resolution Services)
rules concerning the execution of the dispute resolution services (hereinafter referred to as "operational rules" in this Chapter) are found to conform to laws and regulations and are sufficient to…
紛争解決等業務の実施に関する規程（以下この章において「業務規程」という。）が法令に適合し、かつ、この法律の定めるところにより紛争解決等業務を公正かつ的確に実施するために十分であると認められること。
Open this provision(Designation of Persons That Provide Dispute Resolution Services)
as a result of opinions heard pursuant to the provisions of the following paragraph, the ratio of funds transfer service providers, etc.…
次項の規定により意見を聴取した結果、手続実施基本契約（紛争解決等業務の実施を内容とする契約をいう。以下この章において同じ。）の解除に関する事項その他の手続実施基本契約の内容（第百一条第一項において読み替えて準用する銀行法第五十二条の六十七第二項各号に掲げる事項を除く。）その他の業務規程の内容（第百一条第一項において読…
Open this provision(Designation of Persons That Provide Dispute Resolution Services)
A person intending to file a request referred to in the preceding paragraph must, pursuant to the provisions of Cabinet Office Order, provide funds transfer service providers…
前項の申請をしようとする者は、あらかじめ、内閣府令で定めるところにより、資金移動業等関係業者に対し、業務規程の内容を説明し、これについて異議がないかどうかの意見（異議がある場合には、その理由を含む。）を聴取し、及びその結果を記載した書類を作成しなければならない。
Open this provisionfunds transfer services
「資金移動業」
Funds transfer transactions (為替取引) carried on as a business by a person other than a bank or other deposit-taking institution (銀行等).
Defined inArticle 2, paragraph (2)· applies throughout the law
electronic payment instruments services
「電子決済手段等取引業」
Carrying on as a business any of the acts listed in Article 2, paragraph (10): buying, selling or exchanging electronic payment instruments (電子決済手段); acting as intermediary, broker or agent in those deals; managing electronic payment instruments for others, apart from kinds a Cabinet Office Order (内閣府令) exempts as posing little risk to users; or, entrusted by a funds transfer service provider (資金移動業者), agreeing with users who have an ongoing funds transfer contract with it to move or receive funds electronically, and raising or lowering the amount they can claim from that provider accordingly, on its behalf.
Defined inArticle 2, paragraph (10)· applies throughout the law
cryptoasset exchange services
「暗号資産交換業」
Carrying on as a business any of these: buying and selling cryptoassets (暗号資産) or exchanging them for other cryptoassets; acting as intermediary, broker or agent for those transactions; managing users' money in connection with them; or managing cryptoassets for others, unless another law has special provisions for doing so as a business.
Defined inArticle 2, paragraph (15)· applies throughout the law
electronic payment instruments and cryptoasset intermediary servicesmachine translation
「電子決済手段・暗号資産サービス仲介業」
Carrying on as a business either of these: a person other than an electronic payment instruments service provider (電子決済手段等取引業者), entrusted by one, acting as intermediary for the buying, selling or exchange of electronic payment instruments on that provider's behalf; or a person other than a cryptoasset exchange service provider (暗号資産交換業者), entrusted by one, acting as intermediary for the buying, selling or exchange of cryptoassets on that provider's behalf.
Defined inArticle 2, paragraph (18)· applies throughout the law
designated dispute resolution organization
「指定紛争解決機関」
A person designated by the Prime Minister under Article 99, paragraph (1) to carry out dispute resolution services (紛争解決等業務).
Defined inArticle 2, paragraph (26)· applies throughout the law
cryptoasset exchange businessmachine translation
「暗号資産交換業務」
In Article 2, paragraph (28) and Article 63-12, paragraph (1), item (i), business relating to the acts in Article 2, paragraph (15) carried out by cryptoasset exchange service providers (暗号資産交換業者), together with business relating to cryptoasset intermediary acts (暗号資産仲介行為) carried out by electronic payment instruments and cryptoasset intermediary service providers (電子決済手段・暗号資産サービス仲介業者).
Defined inArticle 2, paragraph (28)· applies only in this provision and in Article 63-12, paragraph (1), item (i)
categories of dispute resolution servicesmachine translation
「紛争解決等業務の種別」
The three kinds into which dispute resolution services (紛争解決等業務) are divided: funds transfer business (資金移動業務), electronic payment instruments business (電子決済手段等取引業務) and cryptoasset exchange business (暗号資産交換業務).
Defined inArticle 2, paragraph (28)· applies throughout the law
funds transfer businessmachine translation
「資金移動業務」
In Article 2, paragraph (28) and Article 51-4, paragraph (1), item (i), business relating to funds transfer transactions (為替取引) carried on by funds transfer service providers (資金移動業者).
Defined inArticle 2, paragraph (28)· applies only in this provision and in Article 51-4, paragraph (1), item (i)
electronic payment instruments businessmachine translation
「電子決済手段等取引業務」
One of the kinds into which dispute resolution services (紛争解決等業務) are sorted: the business of an electronic payment instruments service provider (電子決済手段等取引業者) in the acts listed in Article 2, paragraph (10), together with the business of an intermediary registered under Article 63-22-2 (電子決済手段・暗号資産サービス仲介業者) in electronic payment instruments intermediary acts (電子決済手段仲介行為).
Defined inArticle 2, paragraph (28)· applies only in this provision and in Article 62-16, paragraph (1), item (i)
funds transfer service provider, etc.machine translation
「資金移動業等関係業者」
In Chapter VI, a funds transfer service provider (資金移動業者), an electronic payment instruments service provider (電子決済手段等取引業者) or a cryptoasset exchange service provider (暗号資産交換業者).
Defined inArticle 99, paragraph (1), item (viii)· applies only in this chapter
provisions of the Banking Actmachine translation
「銀行法規定」
In Article 101, paragraph (2), Article 2, paragraphs (28) to (32) and Articles 52-63 to 52-83 of the Banking Act, with the penal provisions on them, which Article 101, paragraph (1) applies to designated dispute resolution organizations (指定紛争解決機関) with the terms its table replaces.
Short name set inArticle 101, paragraph (1)· applies only in this provision and in Article 101, paragraph (2)