Article 8Nullity of Clauses Exempting a Trader from Liability for Damages
第八条（事業者の損害賠償の責任を免除する条項等の無効）
The following consumer contract clauses are void:
次に掲げる消費者契約の条項は、無効とする。
clauses partially exempting a trader from liability to compensate for damages arising from default by the trader, or granting authority to the trader to determine to what extent the trader is responsible (limited to default which arises due to an intentional act or gross negligence on the part of the trader, the trader's representative, or employees);
clauses completely exempting a trader from liability to compensate for damages to a consumer arising from a tort committed by the trader during the trader's performance of the consumer contract, or granting authority to the trader to determine whether or not the trader is responsible therefor;
clauses partially exempting a trader from liability to compensate for damages to a consumer arising from a tort committed by the trader (limited to cases in which this arises due to an intentional act or gross negligence on the part of the trader, the trader's representative, or employees) during the trader's performance of the consumer contract, or granting authority to the trader to determine to what extent the trader is responsible.
Regarding the clauses set forth in item (i) or item (ii) of the preceding paragraph, when the consumer contract is a contract for value and the delivered subject matter does not conform to the content in the contract with respect to type or quality, (in the case that the consumer contract is a service contract, and the contractor delivers subject matters that do not conform to the content in the contract with respect to type or quality to the party that ordered the work (if the work does not require delivery, when the subject matter does not conform to the content in the contract with respect to type or quality when the work is completed); hereinafter the same applies in this paragraph) in the event that the clauses exempt the liability of the trader for compensating damages caused to the consumer by this, or grant the authority to determine the presence of liability or limit the liability to the trader, and when they fall under the following cases, the provisions of the preceding paragraph do not apply:
前項第一号又は第二号に掲げる条項のうち、消費者契約が有償契約である場合において、引き渡された目的物が種類又は品質に関して契約の内容に適合しないとき（当該消費者契約が請負契約である場合には、請負人が種類又は品質に関して契約の内容に適合しない仕事の目的物を注文者に引き渡したとき（その引渡しを要しない場合には、仕事が終了した時に仕事の目的物が種類又は品質に関して契約の内容に適合しないとき。）。以下この項において同じ。）に、これにより消費者に生じた損害を賠償する事業者の責任を免除し、又は当該事業者にその責任の有無若しくは限度を決定する権限を付与するものについては、次に掲げる場合に該当するときは、前項の規定は、適用しない。
if the delivered subject matter does not conform to the content in the contract with respect to type or quality prescribed in the consumer contract, when it is stated in the contract that the trader is responsible for subsequent completion, or for reducing its price or offering remuneration depending on the level of nonconformity,
a previously or simultaneously concluded contract between the contracting consumer and another trader entrusted by the contracting trader, or a previously or simultaneously concluded contract made between the contracting trader and another trader for the benefit of the consumer stipulates that when the delivered subject matter does not conform to the contents of the contract with respect to type or quality, the other trader bears full or partial responsibilities for compensation for damage caused to the consumer due to the subject matter not conforming to the contents of the contract with respect to type or quality, or has responsibility for subsequent completion of the subject matter.
A consumer contract clause is void if it partially exempts a trader from liability to compensate for damages to a consumer arising from the default of the trader (excluding those that arise due to an intentional act or gross negligence on the part of the trader, the trader's representative, or employees) or a tort committed by the trader (excluding those that arise due to an intentional act or gross negligence on the part of the trader, the trader's representative, or employees) during the trader's performance of the consumer contract and does not clarify that only actions that arise due to a default excluding defaults that arise due to an intentional act or gross negligence on the part of the trader, the trader's representative, or employees are applicable.