Prefectures, cities with public health centers, and special wards (hereinafter referred to as "prefectures, etc." in this Article and the following Article) must endeavor to provide facilities (hereinafter such a facility is referred to as a "medical care safety support center") for the implementation of the following operations, in order to undertake the measures provided for in Article 6-9:
handling complaints and responding to queries from patients or their families concerning medical care at the hospitals, etc. situated within the boundaries of the relevant prefecture, etc., and giving advice as required to the relevant patients or their families and the administrators of the relevant hospitals, etc.;
providing information as required to ensure safety in medical care to the establishers, administrators, and employees of the hospitals, etc. situated within the boundaries of the relevant prefecture, etc., patients or their families, or citizens;
implementing training on safety in medical care for the administrators and employees of the hospitals, etc. situated within the boundaries of the relevant prefecture, etc.; or
providing support beyond that listed in the preceding three items as required to ensure safety in medical care within the boundaries of the relevant prefecture, etc.
When a medical care safety support center has been established pursuant to the provisions of the preceding paragraph, the prefecture, etc. must provide public notice of its name and location.
都道府県等は、前項の規定により医療安全支援センターを設けたときは、その名称及び所在地を公示しなければならない。
A prefecture, etc. may entrust the operations of a medical care safety support center to a general incorporated association, general incorporated foundation, or to another party prescribed by an Order of the Ministry of Health, Labour and Welfare.
都道府県等は、一般社団法人、一般財団法人その他の厚生労働省令で定める者に対し、医療安全支援センターにおける業務を委託することができる。
Personnel (including parties to whom operations have been entrusted pursuant to the provisions of the preceding paragraph (and their officers in the case that such a party is a corporation) and their personnel) who are or have been engaged in the operations of a medical care safety support center must not divulge any secret acquired in relation to the relevant operations without justifiable grounds.
医療安全支援センターの業務に従事する職員（前項の規定により委託を受けた者（その者が法人である場合にあつては、その役員）及びその職員を含む。）又はその職にあつた者は、正当な理由がなく、その業務に関して知り得た秘密を漏らしてはならない。
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