一if they do not accept a notification or application without just cause;

二if they have failed to make an entry or record in a family register;

三if they have refused to make a written notification or any other document they received for inspection, or have refused a request under Article 120-6, paragraph (1), without just cause;

四if the mayor of a municipality does not issue a family register transcript, extract or certificate, a transcript, extract, or certificate of a removed family register, a certificate referred to in Article 48, paragraph (1) or (2) (including as applied mutatis mutandis pursuant to Article 117), or the identification code for provision of the family register electronic certificate or the identification code for the provision of the electronic certificate of a removed family register, or the family register electronic certificate or the electronic certificate of a removed family register without just cause; and

五if they have otherwise neglected their duties with regard to an event involving a family register.