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Article 30-36Handling of Complaints

第三十条の三十六(苦情処理)

The prefectural governor or the Agency must endeavor to appropriately and promptly handle complaints concerning the implementation of the affairs processed by the prefecture under the provisions of this Act (excluding Chapter III and the following Chapter) or the identity confirmation information processing work.

都道府県知事又は機構は、この法律の規定(第三章及び次章を除く。)により都道府県が処理する事務又は本人確認情報処理事務の実施に関する苦情の適切かつ迅速な処理に努めなければならない。

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