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Article 23-11Dispute Resolution Services Rules

第二十三条の十一(紛争処理業務規程)

A designated dispute resolution organization must establish rules for dispute resolution services (hereinafter referred to as "dispute resolution services rules") and get them approved by the Minister of Land, Infrastructure, Transport and Tourism and the Prime Minister. The same applies if the organization seeks to amend those Rules.

指定紛争処理機関は、紛争処理業務に関する規程(以下「紛争処理業務規程」という。)を定め、国土交通大臣及び内閣総理大臣の認可を受けなければならない。これを変更しようとするときも、同様とする。

Order of the Ministry of Land, Infrastructure, Transport and Tourism and Cabinet Office Order provide for the particulars that must be prescribed in the dispute resolution services rules.

紛争処理業務規程で定めるべき事項は、国土交通省令・内閣府令で定める。

If the Minister of Land, Infrastructure, Transport and Tourism and the Prime Minister find that the dispute resolution services rules they have approved as referred to in paragraph (1) have become inappropriate to allow for the fair and reliable implementation of dispute resolution services, they may order that those rules be amended.

国土交通大臣及び内閣総理大臣は、第一項の認可をした紛争処理業務規程が紛争処理業務の公正かつ適確な実施上不適当となつたと認めるときは、その紛争処理業務規程を変更すべきことを命ずることができる。

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