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Article 11Securing Staff to Engage in Administrative Processes, such as Consumer Affairs Consultations
第十一条（消費生活相談等の事務に従事する人材の確保等）
The prefectural and municipal governments must endeavor to secure consumer affairs consultants and staff to engage in the administrative processes set forth in the items of Article 8, paragraph (1) or (2) and to improve the qualifications thereof, by adequately compensating consumer affairs consultants, training them, appointing and fostering full-time staff members, and taking other measures.
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