The prefectural governors must endeavor to select those who can give advice, cooperate, provide information, and offer other assistance as provided in Article 8, paragraph (1), item (i) for carrying out the administrative processes of municipal governments set forth in Article 8, paragraph (2), items (i) and (ii) from consumer affairs consultants of the prefectural governments who have passed the Exam and possess the practical work experience as consumer affairs consultants provided by Cabinet Office Order, and designate those selected as designated consumer affairs consultants, in order to support municipal governments in conducting administrative processes for consumer affairs consultations.
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consumer affairs consultations
「消費生活相談」
Consultation on, and mediation of, consumers' complaints against businesses (事業者) that prefectures and municipalities carry out under Article 8.
Defined inArticle 10-3, paragraph (2)
the Exam
「試験」
The qualification examination for consumer affairs consultants (消費生活相談員資格試験) under Article 10-3, paragraph (1) of the Consumer Safety Act, which tests whether a person has the knowledge and skills needed to give consumer affairs consultations.
Short name set inArticle 10-3, paragraph (3)