In order to contribute to the protection of depositors, etc. with regard to the acceptance of deposits or installment savings, etc. (hereinafter referred to as "deposits, etc." in this paragraph) (other than the acceptance of specified deposits, etc. as prescribed in Article 13-4), a bank must provide information on the content of contract for deposits, etc. and other information that is to serve as a reference to depositors, etc., pursuant to the provisions of Cabinet Office Order.
Beyond what is provided for in the preceding paragraph, Article 13-4, and other laws, a bank must explain the material matters of its services to customers, appropriately handle customer information it acquires in the course of its services, take measures to ensure precise execution of its services in entrusting them to a third party, and take other measures to ensure sound and appropriate management of its services, pursuant to the provisions of Cabinet Office Order.
The provisions of the preceding paragraph (limited to the parts concerning measures to be taken by a bank to ensure appropriate execution of its services in entrusting them to a third party) do not apply to the following cases:
if two or more companies (limited to cases in which the companies include a bank) that belong to a bank holding company group (meaning a group consisting of a bank holding company and its subsidiary companies; the same applies in this paragraph, Article 52-21, and Article 52-21-2, paragraph (1)) entrust their common services to another company that belongs to the bank holding company group (limited to cases in which the bank holding company that belongs to the bank holding company group (limited to one that carries out business management (meaning business management prescribed in Article 52-21, paragraph (4)) of the bank holding company group; the same applies in the following item) takes measures to ensure precise execution of its services pursuant to the provisions of Cabinet Office Order); or
銀行持株会社グループ（銀行持株会社及びその子会社の集団をいう。以下この項、第五十二条の二十一及び第五十二条の二十一の二第一項において同じ。）に属する二以上の会社（銀行を含む場合に限る。）が当該銀行持株会社グループに属する他の会社に当該二以上の会社に共通する業務を委託する場合（当該銀行持株会社グループに属する銀行持株会社（当該銀行持株会社グループの経営管理（第五十二条の二十一第四項に規定する経営管理をいう。）を行うものに限る。次号において同じ。）が、内閣府令で定めるところにより、当該業務の的確な遂行を確保するための措置を講ずる場合に限る。）
if two or more companies (limited to cases in which the companies include a bank) that belong to a bank holding company group entrust their common services to the bank holding company that belongs to the bank holding company group.
銀行持株会社グループに属する二以上の会社（銀行を含む場合に限る。）が当該銀行持株会社グループに属する銀行持株会社に当該二以上の会社に共通する業務を委託する場合