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Article 9-2Withdrawal of an Offer or Cancellation of a Sales Contract for Goods of a Quantity That Significantly Exceeds What Is Normally Required

第九条の二(通常必要とされる分量を著しく超える商品の売買契約等の申込みの撤回等)

An offerer or purchaser may withdraw an offer to enter into a sales contract or a service contract that falls under the category of any of the following contracts, or may cancel the sales contract or the service contract (hereinafter referred to as "withdrawal of an offer or cancellation" of a contract in this Article); provided, however, that this does not apply if there are special circumstances that make it necessary for the offerer or purchaser to enter into the contract:

申込者等は、次に掲げる契約に該当する売買契約若しくは役務提供契約の申込みの撤回又は売買契約若しくは役務提供契約の解除(以下この条において「申込みの撤回等」という。)を行うことができる。ただし、申込者等に当該契約の締結を必要とする特別の事情があつたときは、この限りでない。

a sales contract in which the amount of goods or the amount guaranteed by specified rights (limited to those stated in Article 2, paragraph (4), item (i); hereinafter the same applies in the following item) greatly exceeds the amount that would normally be required in the offerer's or purchaser's daily life or a service contract for the offerer or purchaser to be provided with services of a frequency, period, or quantity that significantly exceeds what would normally be required in the offerer's or purchaser's daily life; or

その日常生活において通常必要とされる分量を著しく超える商品若しくは特定権利(第二条第四項第一号に掲げるものに限る。次号において同じ。)の売買契約又はその日常生活において通常必要とされる回数、期間若しくは分量を著しく超えて役務の提供を受ける役務提供契約

a sales contract or a service contract for which the seller or the service provider has received an offer or that the seller or the service provider has entered into with the knowledge that performing its obligations under the sales contract or the service contract would cause the quantity of any of the offerer's or purchaser's goods or specified rights of the same kind as the goods or specified rights under the sales contract to significantly exceed what would normally be required in the offerer's or purchaser's daily life; that performing those obligations would cause the frequency, period, or quantity of any services with which the offerer or purchaser was being provided of the same type as the services under the service contract to significantly exceed what would normally be required in the offerer's or purchaser's daily life; or with the knowledge that the quantity of any of the offerer's or purchaser's goods or specified rights of the same type as the goods or specified rights under the sales contract already significantly exceeded what would normally be required in the offerer's or purchaser's daily life or that the frequency, period, or quantity of services with which the offerer or purchaser was being provided of the same kind as the services under the service contract already significantly exceeded what would normally be required in the offerer or purchaser's daily life.

当該販売業者又は役務提供事業者が、当該売買契約若しくは役務提供契約に基づく債務を履行することにより申込者等にとつて当該売買契約に係る商品若しくは特定権利と同種の商品若しくは特定権利の分量がその日常生活において通常必要とされる分量を著しく超えることとなること若しくは当該役務提供契約に係る役務と同種の役務の提供を受ける回数若しくは期間若しくはその分量がその日常生活において通常必要とされる回数、期間若しくは分量を著しく超えることとなることを知り、又は申込者等にとつて当該売買契約に係る商品若しくは特定権利と同種の商品若しくは特定権利の分量がその日常生活において通常必要とされる分量を既に著しく超えていること若しくは当該役務提供契約に係る役務と同種の役務の提供を受ける回数若しくは期間若しくはその分量がその日常生活において通常必要とされる回数、期間若しくは分量を既に著しく超えていることを知りながら、申込みを受け、又は締結した売買契約又は役務提供契約

An offerer or purchaser must exercise the right under the provisions of the preceding paragraph within one year from the time of entry into the sales contract or the service contract.

前項の規定による権利は、当該売買契約又は当該役務提供契約の締結の時から一年以内に行使しなければならない。

The provisions of paragraphs (3) through (8) of the preceding Article apply mutatis mutandis to the withdrawal of an offer or cancellation of a contract under the provisions of paragraph (1). In this case, the term "the preceding paragraphs" in paragraph (8) of that Article is deemed to be replaced with "paragraphs (1) and (2) of the following Article and paragraphs (3) through the preceding paragraph as applied mutatis mutandis pursuant to paragraph (3) of that Article".

前条第三項から第八項までの規定は、第一項の規定による申込みの撤回等について準用する。この場合において、同条第八項中「前各項」とあるのは、「次条第一項及び第二項並びに同条第三項において準用する第三項から前項まで」と読み替えるものとする。

Article 9-3Retraction of the Manifestation of an Intention to Offer to Enter into or Accept a Door-to-Door Sales Contract

第九条の三(訪問販売における契約の申込み又はその承諾の意思表示の取消し)

If the offerer or purchaser was under a misconception specified in one of the following items as a result of the seller's or the service provider's having engaged in the conduct listed in in soliciting the offerer's or purchaser's entry into a sales contract or a service contract connected with a door-to-door sale, because of which the offerer or purchaser indicated the intention to offer to enter or accept a sales contract or a service contract, the offerer or purchaser may retract the manifestation of that intention to offer to enter or accept the contract:

申込者等は、販売業者又は役務提供事業者が訪問販売に係る売買契約又は役務提供契約の締結について勧誘をするに際し次の各号に掲げる行為をしたことにより、当該各号に定める誤認をし、それによつて当該売買契約若しくは当該役務提供契約の申込み又はその承諾の意思表示をしたときは、これを取り消すことができる。

a misrepresentation in violation of the provisions of Article 6, paragraph (1):the misconception that the information represented was true; or

第六条第一項の規定に違反して不実のことを告げる行為 当該告げられた内容が事実であるとの誤認

the intentional failure to disclose a fact, in violation of the provisions of Article 6, paragraph (2):the misconception that the relevant fact did not exist.

第六条第二項の規定に違反して故意に事実を告げない行為 当該事実が存在しないとの誤認

The retraction under the provisions of the preceding paragraph of the manifestation of the intention to offer to enter into or accept a sales contract or a service contract connected with a door-to-door sale may not be duly asserted against a third party in good faith that is free from any negligence.

前項の規定による訪問販売に係る売買契約若しくは役務提供契約の申込み又はその承諾の意思表示の取消しは、これをもつて善意でかつ過失がない第三者に対抗することができない。

The provisions of paragraph (1) do not preclude the application of the provisions of Article 96 of the Civil Code (Act No. 89 of 1896) to the manifestation of intention to offer to enter into or accept a sales contract or a service contract connected with a door-to-door sale prescribed in the paragraph.

第一項の規定は、同項に規定する訪問販売に係る売買契約若しくは役務提供契約の申込み又はその承諾の意思表示に対する民法(明治二十九年法律第八十九号)第九十六条の規定の適用を妨げるものと解してはならない。

The right to a retraction under the provisions of paragraph (1) extinguishes by prescription if it is not exercised within one year from the time that a contract can be ratified. The same applies once five years have passed after the time that the relevant sales contract or the service contract was entered into.

第一項の規定による取消権は、追認をすることができる時から一年間行わないときは、時効によつて消滅する。当該売買契約又は当該役務提供契約の締結の時から五年を経過したときも、同様とする。

Notwithstanding the provisions of Article 121-2, paragraph (1) of the Civil Code, if an offerer or purchaser to whom a benefit has been conferred through the performance of an obligation under a sales contract or a service contract connected with a door-to-door sale retracts the manifestation of the intention to offer to enter into or accept the contract pursuant to the provisions of paragraph (1), but the offerer or purchaser did not know that the manifestation of the intention could be retracted when the benefit was conferred, the offerer or purchaser bears the obligation to return up to the extent of the actual benefit received based on the sales contract or the service contract.

民法第百二十一条の二第一項の規定にかかわらず、訪問販売に係る売買契約又は役務提供契約に基づく債務の履行として給付を受けた申込者等は、第一項の規定により当該売買契約若しくは当該役務提供契約の申込み又はその承諾の意思表示を取り消した場合において、給付を受けた当時その意思表示が取り消すことができるものであることを知らなかつたときは、当該売買契約又は当該役務提供契約によつて現に利益を受けている限度において、返還の義務を負う。

Article 10Limitation on the Amount of Damages for Canceling or Defaulting on a Door-to-Door Sales Contract

第十条(訪問販売における契約の解除等に伴う損害賠償等の額の制限)

If a seller or a service provider has entered into a sales contract or a service contract falling under any of the items in Article 5, paragraph (1), but the sales contract or the service contract is canceled, the seller or the service provider may not demand that the purchaser or the service recipient pay an amount of money that exceeds the aggregate of the amount specified in the cases stated in the relevant items among the following items for the cases listed in them and the amount of the relevant damages for delay based on the statutory interest rate, even if there is a provision for liquidated damages or a provision for a penalty:

販売業者又は役務提供事業者は、第五条第一項各号のいずれかに該当する売買契約又は役務提供契約の締結をした場合において、その売買契約又はその役務提供契約が解除されたときは、損害賠償額の予定又は違約金の定めがあるときにおいても、次の各号に掲げる場合に応じ当該各号に定める額にこれに対する法定利率による遅延損害金の額を加算した金額を超える額の金銭の支払を購入者又は役務の提供を受ける者に対して請求することができない。

if the goods or rights are returned:the amount constituting the normal charges for use of the goods or the amount equal to the profit that can normally be earned through the exercise of the rights (or the amount equal to the sales price of the goods or rights less the value of those goods or rights at the time of their return, if this exceeds the amount constituting the normal charges for use of the goods or the amount equal to the profit that can normally be earned through the exercise of the rights);

当該商品又は当該権利が返還された場合 当該商品の通常の使用料の額又は当該権利の行使により通常得られる利益に相当する額(当該商品又は当該権利の販売価格に相当する額から当該商品又は当該権利の返還された時における価額を控除した額が通常の使用料の額又は当該権利の行使により通常得られる利益に相当する額を超えるときは、その額)

if the goods or rights are not returned:the amount equal to the sales price of the goods or rights;

当該商品又は当該権利が返還されない場合 当該商品又は当該権利の販売価格に相当する額

if the service contract is canceled after the services started to be provided:the amount equal to the consideration for the provided services; or

当該役務提供契約の解除が当該役務の提供の開始後である場合 提供された当該役務の対価に相当する額

if the contract is canceled prior to the start of the delivery of the goods or the transfer of the rights or the provision of the services:the amount of costs normally required for entering into and performing a contract.

当該契約の解除が当該商品の引渡し若しくは当該権利の移転又は当該役務の提供の開始前である場合 契約の締結及び履行のために通常要する費用の額

If a seller or a service provider has entered into a sales contract or a service contract falling under any of the items in Article 5, paragraph (1), but the obligation to pay the charges under the sales contract or the consideration under the service contract is not performed in whole or in part (excluding cases where the sales contract or the service contract has been canceled), the seller or the service provider may not demand that the purchaser or the service recipient pay an amount of money that exceeds the aggregate of the amount equal to the sales price of the goods or rights or the consideration for the services less the already-paid amount of the charges for the goods or rights or the consideration for the services plus the amount of any damages for delay based on the statutory interest rate, even if there is a provision for liquidated damages or a provision for a penalty.

販売業者又は役務提供事業者は、第五条第一項各号のいずれかに該当する売買契約又は役務提供契約の締結をした場合において、その売買契約についての代金又はその役務提供契約についての対価の全部又は一部の支払の義務が履行されない場合(売買契約又は役務提供契約が解除された場合を除く。)には、損害賠償額の予定又は違約金の定めがあるときにおいても、当該商品若しくは当該権利の販売価格又は当該役務の対価に相当する額から既に支払われた当該商品若しくは当該権利の代金又は当該役務の対価の額を控除した額にこれに対する法定利率による遅延損害金の額を加算した金額を超える額の金銭の支払を購入者又は役務の提供を受ける者に対して請求することができない。

Section 3 Mail Order Sales

第三節 通信販売

Article 11Advertisement of Mail Order Sales

第十一条(通信販売についての広告)

When a seller or a service provider advertises the terms and conditions under which the seller or the service provider sells goods or specified rights or provides services through mail order sales, the seller or the service provider must indicate the following information concerning the goods, rights, or services in the advertisement pursuant to the provisions of order of the competent ministry; provided, however, that the seller or the service provider is permitted not to indicate a portion of this information, pursuant to the provisions of order of the competent ministry, if the seller or the service provider indicates in the advertisement that upon request the seller or the service provider will deliver a document or provide an electronic or magnetic record that gives this information without delay:

販売業者又は役務提供事業者は、通信販売をする場合の商品若しくは特定権利の販売条件又は役務の提供条件について広告をするときは、主務省令で定めるところにより、当該広告に、当該商品若しくは当該権利又は当該役務に関する次の事項を表示しなければならない。ただし、当該広告に、請求により、これらの事項を記載した書面を遅滞なく交付し、又はこれらの事項を記録した電磁的記録を遅滞なく提供する旨の表示をする場合には、販売業者又は役務提供事業者は、主務省令で定めるところにより、これらの事項の一部を表示しないことができる。

the sales price of the goods or rights or the consideration for the services (meaning the sales price and the shipping charges for the goods, if shipping charges for the goods are not included in the sales price);

商品若しくは権利の販売価格又は役務の対価(販売価格に商品の送料が含まれない場合には、販売価格及び商品の送料)

the timing and method of payment of the charges for the goods or rights or the consideration for the services;

商品若しくは権利の代金又は役務の対価の支払の時期及び方法

the timing of the delivery of the goods, the timing of the transfer of the rights, or the timing of the provision of the services;

商品の引渡時期若しくは権利の移転時期又は役務の提供時期

if there is a provision on the period of an offer regarding a sales contract for goods or specified rights or for a service contract, the fact and the details;

商品若しくは特定権利の売買契約又は役務提供契約に係る申込みの期間に関する定めがあるときは、その旨及びその内容

information concerning the withdrawal of an offer to enter into a sales contract for goods or specified rights or a service contract, or the cancellation of the contract (if there are special provisions as prescribed in the proviso to Article 15-3, paragraph (1), this information includes the details of those special provisions; and if the provisions of Article 26, paragraph (2) apply, this information includes information concerning those provisions); and

商品若しくは特定権利の売買契約又は役務提供契約の申込みの撤回又は解除に関する事項(第十五条の三第一項ただし書に規定する特約がある場合にはその内容を、第二十六条第二項の規定の適用がある場合には同項の規定に関する事項を含む。)

information specified by order of the competent ministry, beyond what is stated in the preceding items.

前各号に掲げるもののほか、主務省令で定める事項

Article 12Prohibition Against Hyperbolizing Advertising

第十二条(誇大広告等の禁止)

When a seller or a service provider advertises the terms and conditions under which the seller or the service provider sells goods or specified rights or provides services through mail order sales, the seller or the service provider must not make a representation regarding the performance of the goods or the details of the rights or services, regarding information on the withdrawal of an offer to enter into a sales contract for the goods or the rights or a service contract for the service or the cancellation (if there are special provisions as prescribed in the proviso to Article 15-3, paragraph (1), this information includes the details of those special provisions), or regarding any other information specified by order of the competent ministry with respect to mail order sales, that differs significantly from the truth or could mislead people into believing that conditions are significantly better or more advantageous than they are in reality.

販売業者又は役務提供事業者は、通信販売をする場合の商品若しくは特定権利の販売条件又は役務の提供条件について広告をするときは、当該商品の性能又は当該権利若しくは当該役務の内容、当該商品若しくは当該権利の売買契約又は当該役務の役務提供契約の申込みの撤回又は解除に関する事項(第十五条の三第一項ただし書に規定する特約がある場合には、その内容を含む。)その他の主務省令で定める事項について、著しく事実に相違する表示をし、又は実際のものよりも著しく優良であり、若しくは有利であると人を誤認させるような表示をしてはならない。

Article 12-2Submission of Materials Showing Reasonable Grounds

第十二条の二(合理的な根拠を示す資料の提出)

On finding that it is necessary to do so in order to determine whether a seller's or service provider's representation falls under the category of representations provided in the preceding Article, the competent minister may ask the seller or the service provider that made that representation to submit materials showing reasonable grounds to support it within a specified period. In this case, if the seller or the service provider fails to submit those materials, with regard to the application of the provisions of Article 14, paragraph (1) and Article 15, paragraph (1), the representation is deemed to fall under the category of representations provided in the preceding Article.

主務大臣は、前条に規定する表示に該当するか否かを判断するため必要があると認めるときは、当該表示をした販売業者又は役務提供事業者に対し、期間を定めて、当該表示の裏付けとなる合理的な根拠を示す資料の提出を求めることができる。この場合において、当該販売業者又は当該役務提供事業者が当該資料を提出しないときは、第十四条第一項及び第十五条第一項の規定の適用については、当該表示は、前条に規定する表示に該当するものとみなす。

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