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Article 43-7Complaint Processing

第四十三条の七(苦情の処理)

A person offering the service of providing recruitment/candidate information must properly and promptly process complaints concerning the service filed by an aspiring worker, a person recruiting workers, a commissioned recruiter, a provider of employment placement services or other persons provided for by Order of the Ministry of Health, Labour and Welfare.

募集情報等提供事業を行う者は、労働者になろうとする者、労働者の募集を行う者、募集受託者、職業紹介事業者その他厚生労働省令で定める者から申出を受けた当該事業に関する苦情を適切かつ迅速に処理しなければならない。

A person offering the service of providing recruitment/candidate information must develop a system necessary to achieve the purpose referred to in the preceding paragraph.

募集情報等提供事業を行う者は、前項の目的を達成するために必要な体制を整備しなければならない。

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