Chapter IV Private Lodging Intermediary Business
第四章 住宅宿泊仲介業
Section 1 Registration
第一節 登録
第四十六条（登録）
Notwithstanding the provisions of Article 3 of the Travel Agency Act, a person that has been registered by the Commissioner of the Tourism Agency may run a private lodging intermediary business.
観光庁長官の登録を受けた者は、旅行業法第三条の規定にかかわらず、住宅宿泊仲介業を営むことができる。
The registration referred to in the preceding paragraph ceases to be effective upon expiry of the period unless it is renewed every five years.
前項の登録は、五年ごとにその更新を受けなければ、その期間の経過によって、その効力を失う。
If an application for renewal referred to in the preceding paragraph has been made, and no disposition is made on the application before the expiry of the period referred to in that paragraph (hereinafter in this paragraph and the following paragraph referred to as the "valid period of registration"), the previous registration remains in force after the expiry of the valid period of registration until the disposition is made.
In the case referred to in the preceding paragraph, if the registration is renewed, the validity period of the registration is to be calculated from the day after the expiry date of the previous registration.
A person that seeks to renew the registration referred to in paragraph (2) must pay a fee in the amount specified by Cabinet Order in consideration of the actual costs.
第二項の登録の更新を受けようとする者は、実費を勘案して政令で定める額の手数料を納めなければならない。
Article 47Application for Registration
第四十七条（登録の申請）
A person that seeks the registration referred to in paragraph (1) of the preceding Article (including renewal of registration referred to in paragraph (2) of that Article; the same applies in this Chapter and Article 72, item (ii)) must submit an application stating the following to the Commissioner of the Tourism Agency:
the trade name, name, or full name and address;
商号、名称又は氏名及び住所
if the person is a corporation, the full names of its officers;
法人である場合においては、その役員の氏名
if the person is a minor, the full name and address of the legal representative (or if the legal representative is a corporation, the trade name or name and address of the corporation and the full names of its officers); and
未成年者である場合においては、その法定代理人の氏名及び住所（法定代理人が法人である場合にあっては、その商号又は名称及び住所並びにその役員の氏名）
the name and location of the person's business or office.
営業所又は事務所の名称及び所在地
The application referred to in the preceding paragraph must be accompanied by a document pledging that the person seeking the registration referred to in paragraph (1) of the preceding Article does not fall under any of the items of Article 49, paragraph (1) and other documents specified by Order of the Ministry of Land, Infrastructure, Transport and Tourism.
第四十八条（登録簿への記載等）
When an application for registration under paragraph (1) of the preceding Article is made, the Commissioner of the Tourism Agency must register the following particulars in the register of private lodging intermediaries, except cases in which the Commissioner denies the registration pursuant to paragraph (1) of the following Article:
the particulars listed in the items of paragraph (1) of the preceding Article; and
前条第一項各号に掲げる事項
the date of registration and registration number.
登録年月日及び登録番号
When the Commissioner of the Tourism Agency has made a registration under the preceding paragraph, the Commissioner must notify the applicant to that effect without delay.
観光庁長官は、前項の規定による登録をしたときは、遅滞なく、その旨を申請者に通知しなければならない。
Article 49Denial of Registration
第四十九条（登録の拒否）
If a person seeking the registration referred to in Article 46, paragraph (1) falls under any of the following items, or if the application or its supporting documents referred to in Article 47, paragraph (1) contain a false statement on an important particular or omit important facts, the Commissioner of the Tourism Agency must deny the registration:
a person specified by Order of the Ministry of Land, Infrastructure, Transport and Tourism as being incapable of properly carrying out the private lodging intermediary business due to a mental or physical disorder;
心身の故障により住宅宿泊仲介業を的確に遂行することができない者として国土交通省令で定めるもの
a person subject to an order commencing bankruptcy proceedings that has not been released from bankruptcy restrictions, or a person who is treated in the same way under foreign laws and regulations;
破産手続開始の決定を受けて復権を得ない者又は外国の法令上これと同様に取り扱われている者
any person whose registration has been revoked pursuant to the provisions of Article 62, paragraph (1) or (2) or Article 63, paragraph (1) or (2) if five years have not passed from the date of that revocation (if the person whose registration has been revoked is a corporation, the person in question includes any person who was an officer of that corporation within 30 days before the date of that revocation if five years have not passed from the date of that revocation);
a person who has been sentenced to imprisonment or a heavier punishment (including equivalent punishment under foreign laws and regulations) or has been sentenced to a fine under this Act or the Travel Agency Act or foreign laws and regulations equivalent to them (including equivalent punishment under foreign laws and regulations), if five years have not passed from the date on which the execution of that sentence has been completed or the person ceased to be subject to the execution of that sentence;
拘禁刑以上の刑（これに相当する外国の法令による刑を含む。）に処せられ、又はこの法律若しくは旅行業法若しくはこれらに相当する外国の法令の規定により罰金の刑（これに相当する外国の法令による刑を含む。）に処せられ、その執行を終わり、又は執行を受けることがなくなった日から起算して五年を経過しない者
a person specified by Order of the Ministry of Land, Infrastructure, Transport and Tourism as being one that there are reasonable grounds to find likely to commit fraudulent or dishonest acts in relation to the private lodging intermediary business;
住宅宿泊仲介業に関し不正又は不誠実な行為をするおそれがあると認めるに足りる相当の理由がある者として国土交通省令で定めるもの
a minor who does not have the same capacity to act as an adult in relation to the business and whose legal representative falls under any of the preceding items;
営業に関し成年者と同一の行為能力を有しない未成年者でその法定代理人が前各号のいずれかに該当するもの
a corporation, any one of whose officers falls under any of items (i) through (vi);
法人であって、その役員のうちに第一号から第六号までのいずれかに該当する者があるもの
a person whose business activities are controlled by a current or former organized crime group member;
暴力団員等がその事業活動を支配する者
a person that does not have a financial basis that conforms to the standards specified by Order of the Ministry of Land, Infrastructure, Transport and Tourism and is found necessary to carry out the private lodging intermediary business; or
住宅宿泊仲介業を遂行するために必要と認められる国土交通省令で定める基準に適合する財産的基礎を有しない者
a person specified by Order of the Ministry of Land, Infrastructure, Transport and Tourism as not having the necessary infrastructures in place to accurately carry out the private lodging intermediary business.
住宅宿泊仲介業を的確に遂行するための必要な体制が整備されていない者として国土交通省令で定めるもの
If the Commissioner of the Tourism Agency denies registration pursuant to the provisions of the preceding paragraph, the Commissioner must notify the applicant to that effect without delay, indicating the reasons for this.
観光庁長官は、前項の規定により登録を拒否したときは、遅滞なく、その理由を示して、その旨を申請者に通知しなければならない。
Article 50Notification of Changes
第五十条（変更の届出等）
If there has been a change in the particulars listed in the items of Article 47, paragraph (1), a private lodging intermediary must notify the Commissioner of the Tourism Agency to that effect within 30 days from the date of that change.
If the Commissioner of the Tourism Agency receives a notification under the preceding paragraph, the Commissioner must register the particulars subject to the notification in the register of private lodging intermediaries, except cases in which those particulars fall under item (vii) or (viii) of paragraph (1) of the preceding Article.
The provisions of Article 47, paragraph (2) apply mutatis mutandis to the notification under paragraph (1).
Article 51Inspection to the Register of Private Lodging Intermediaries
第五十一条（住宅宿泊仲介業者登録簿の閲覧）
The Commissioner of the Tourism Agency must make the register of private lodging intermediaries available for public inspection.
観光庁長官は、住宅宿泊仲介業者登録簿を一般の閲覧に供しなければならない。
Article 52Notification of Closure of Business
第五十二条（廃業等の届出）
If a private lodging intermediary falls under any of the following items, the person specified in the items must notify the Commissioner of the Tourism Agency to that effect within 30 days from that date (or in the case of item (i), from the date of learning of that fact) pursuant to the provisions of Order of the Ministry of Land, Infrastructure, Transport and Tourism:
if an individual who is the private lodging intermediary has died:the heir;
住宅宿泊仲介業者である個人が死亡したとき その相続人
if a corporation which is the private lodging intermediary ceases to exist as a result of a merger:the person who was the officer representing the corporation;
住宅宿泊仲介業者である法人が合併により消滅したとき その法人を代表する役員であった者
if a corporation that is the private lodging intermediary receives an order commencing bankruptcy proceedings or commences a procedure equivalent to bankruptcy proceedings under foreign laws and regulations:its bankruptcy trustee or a person equivalent to them under foreign laws and regulations;
住宅宿泊仲介業者である法人が破産手続開始の決定を受けたとき又は外国の法令上破産手続に相当する手続を開始したとき その破産管財人又は外国の法令上これに相当する者
if a corporation that is the private lodging intermediary is dissolved for reasons other than a merger or an order commencing bankruptcy proceedings:its liquidator or a person equivalent to them under foreign laws and regulations; or
住宅宿泊仲介業者である法人が合併及び破産手続開始の決定以外の理由により解散したとき その清算人又は外国の法令上これに相当する者
if the private lodging intermediary has discontinued its private lodging intermediary business:an individual who was the private lodging intermediary or an officer representing the corporation that was the private lodging intermediary.
If a private lodging intermediary has come to fall under any of the items of the preceding paragraph, the registration referred to in Article 46, paragraph (1) loses its effect.
Section 2 Operation
第二節 業務
Article 53Principles of Business Processes
第五十三条（業務処理の原則）
Private lodging intermediaries must conduct business in a fair and sincere manner.
住宅宿泊仲介業者は、信義を旨とし、誠実にその業務を行わなければならない。
Article 54Prohibition of Lending One's Name
第五十四条（名義貸しの禁止）
A private lodging intermediary must not allow another person to run a private lodging intermediary business under the private lodging intermediary's name.
A private lodging intermediary must establish the terms and conditions of the private lodging intermediary services with regard to the contract concerning the private lodging intermediary services (referred to as a "private lodging intermediary contract" in Article 57, item (i) and Article 59, paragraph (1)) that it concludes with a lodger, and must notify the Commissioner of the Tourism Agency of them before their implementation. The same applies when the intermediary seeks to change them.
If the Commissioner of the Tourism Agency finds that the terms and conditions of the private lodging intermediary services referred to in the preceding paragraph fall under any of the following items, it may order the private lodging intermediary to change the terms and conditions, setting a reasonable time limit:
if there is a risk of harming the legitimate interests of the lodgers; or
宿泊者の正当な利益を害するおそれがあるものであるとき。
if the terms and conditions do not clearly specify particulars concerning the receipt and refunding of fees for the private lodging intermediary services and money for other transactions with the lodgers, and particulars concerning the responsibilities of the private lodging intermediary.
If the Commissioner of the Tourism Agency has established and made a public notice on the general terms and conditions of the private lodging intermediary services (including cases in which the Commissioner has changed and made a public notice on them), and the private lodging intermediary establishes terms and conditions of its private lodging intermediary services that are identical to the general terms and conditions of the private lodging intermediary services or changes the terms and conditions of its private lodging intermediary services that it has already established so that they are identical to the general terms and conditions of the private lodging intermediary services, the notification under paragraph (1) is deemed to have been made for those terms and conditions.
A private lodging intermediary must make a public notice on the terms and conditions of the private lodging intermediary services pursuant to the provisions of Order of the Ministry of Land, Infrastructure, Transport and Tourism.
住宅宿泊仲介業者は、国土交通省令で定めるところにより、住宅宿泊仲介業約款を公示しなければならない。
Article 56Public Notice of Fees for Private Lodging Intermediary Services
第五十六条（住宅宿泊仲介業務に関する料金の公示等）
Before starting its business, a private lodging intermediary must set the fees for the private lodging intermediary services that it receives from lodgers or private lodging business operators in accordance with the standards specified by Order of the Ministry of Land, Infrastructure, Transport and Tourism, and must make a public notice on these fees pursuant to the provisions of Order of the Ministry of Land, Infrastructure, Transport and Tourism. The same applies if the private lodging intermediary seeks to change them.
A private lodging intermediary must not receive fees in excess of the fees for which it has made a public notice pursuant to the preceding paragraph.
Article 57Prohibition of Improper Solicitation
第五十七条（不当な勧誘等の禁止）
Private lodging intermediaries must not engage in any of the following acts:
住宅宿泊仲介業者は、次に掲げる行為をしてはならない。
in soliciting the conclusion of a private lodging intermediary contract or in order to prevent the cancellation of that contract, intentionally failing to tell the lodgers a fact in relation to important particulars that concern the private lodging intermediary contract and would affect the lodger's judgment, or misrepresenting those particulars to the lodgers; or
住宅宿泊仲介契約の締結の勧誘をするに際し、又はその解除を妨げるため、宿泊者に対し、当該住宅宿泊仲介契約に関する事項であって宿泊者の判断に影響を及ぼすこととなる重要なものにつき、故意に事実を告げず、又は不実のことを告げる行為
beyond what is provided for in the preceding item, acts concerning the private lodging intermediary business which are specified by Order of the Ministry of Land, Infrastructure, Transport and Tourism as lacking in the protection of the lodgers
Article 58Prohibition of Making Arrangements of Illegal Acts
第五十八条（違法行為のあっせん等の禁止）
A private lodging intermediary or its agents, employees or other workers must not commit any of the following acts in connection with the private lodging intermediary services it carries out:
to make arrangements for a lodger to commit an act in violation of laws and regulations, or to provide an environment that makes it convenient to commit that act;
宿泊者に対し、法令に違反する行為を行うことをあっせんし、又はその行為を行うことに関し便宜を供与すること。
to make arrangements for a lodger to receive services in violation of laws and regulations, or to provide an environment that makes it convenient to receive those services;
宿泊者に対し、法令に違反するサービスの提供を受けることをあっせんし、又はその提供を受けることに関し便宜を供与すること。
to advertise that they make arrangements or provide an environment as referred to in the preceding two items, or make similar advertisements; or
前二号のあっせん又は便宜の供与を行う旨の広告をし、又はこれに類する広告をすること。
beyond what is provided for in the preceding three items, acts prescribed by Order of the Ministry of Land, Infrastructure, Transport and Tourism as lacking in the protection of lodgers or discrediting the private lodging intermediary business.
前三号に掲げるもののほか、宿泊者の保護に欠け、又は住宅宿泊仲介業の信用を失墜させるものとして国土交通省令で定める行為
Article 59Delivery of Documents Before the Conclusion of a Private Lodging Intermediary Contract
第五十九条（住宅宿泊仲介契約の締結前の書面の交付）
When a private lodging intermediary seeks to conclude a private lodging intermediary contract, it must deliver a document to the lodgers and explain the contents of the private lodging intermediary contract and particulars concerning its performance specified by Order of the Ministry of Land, Infrastructure, Transport and Tourism in it before concluding that contract.
The provisions of Article 33, paragraph (2) apply mutatis mutandis to the delivery of the document under the preceding paragraph to the lodger.
第六十条（標識の掲示）
A private lodging intermediary must display a sign in a form specified by Order of the Ministry of Land, Infrastructure, Transport and Tourism in a place easily visible to the public at each of their places of business or offices.
住宅宿泊仲介業者は、その営業所又は事務所ごとに、公衆の見やすい場所に、国土交通省令で定める様式の標識を掲げなければならない。
A private lodging intermediary may make a public notice on the date of registration, registration number and other particulars specified by Order of the Ministry of Land, Infrastructure, Transport and Tourism by electronic or magnetic means. In this case, the provisions of the preceding paragraph do not apply.
Section 3 Supervision
第三節 監督
Article 61Business Improvement Order
第六十一条（業務改善命令）
If the Commissioner of the Tourism Agency finds it necessary to do so in order to ensure the proper operation of the private lodging intermediary business, the Commissioner may order the private lodging intermediary (excluding a natural person who does not have an address or residence in Japan or a corporation or other organization which does not have its principal office in Japan and which runs a private lodging intermediary business in a foreign state (hereinafter referred to as a "foreign private lodging intermediary"); the same applies hereinafter) to change its business methods or take other measures necessary to improve its business operation, to the extent necessary for that purpose.
The provisions of the preceding paragraph apply mutatis mutandis to foreign private lodging intermediaries. In this case, the phrase "order" in that paragraph is deemed to be replaced by "request".
前項の規定は、外国住宅宿泊仲介業者について準用する。この場合において、同項中「命ずる」とあるのは、「請求する」と読み替えるものとする。
Article 62Revocation of Registration
第六十二条（登録の取消し等）
The Commissioner of the Tourism Agency may revoke the registration of a private lodging intermediary or order the suspension of all or part of its business for a specified period not exceeding one year if the private lodging intermediary falls under any of the following items:
観光庁長官は、住宅宿泊仲介業者が次の各号のいずれかに該当するときは、その登録を取り消し、又は一年以内の期間を定めてその業務の全部若しくは一部の停止を命ずることができる。
if it has fallen under any of the items of Article 49, paragraph (1) (excluding item (iii));
if it has obtained the registration under Article 46, paragraph (1) by wrongful means; or
不正の手段により第四十六条第一項の登録を受けたとき。
if it has violated laws and regulations or an order under paragraph (1) of the preceding Article or this paragraph with regard to the private lodging intermediary business it runs.
The Commissioner of the Tourism Agency may revoke the registration of a private lodging intermediary if the Commissioner finds that the intermediary has not started its business within one year since it received the registration or has not carried out its business for more than one year.
観光庁長官は、住宅宿泊仲介業者が登録を受けてから一年以内に業務を開始せず、又は引き続き一年以上業務を行っていないと認めるときは、その登録を取り消すことができる。
The provisions of Article 49, paragraph (2) apply mutatis mutandis to cases in which a disposition is made pursuant to the preceding two paragraphs.
第六十三条
The Commissioner of the Tourism Agency may revoke the registration of a foreign private lodging intermediary or request the suspension of all or part of its business for a specified period not exceeding one year, if the foreign private lodging intermediary falls under any of the following items:
観光庁長官は、外国住宅宿泊仲介業者が次の各号のいずれかに該当するときは、その登録を取り消し、又は一年以内の期間を定めてその業務の全部若しくは一部の停止を請求することができる。
if it falls under item (i) or (ii) of paragraph (1) of the preceding Article;
if it has violated laws and regulations in relation to the private lodging intermediary business it runs;
その営む住宅宿泊仲介業に関し法令に違反したとき。
if it has failed to respond to a request under Article 61, paragraph (1) as applied mutatis mutandis pursuant to Article 61, paragraph (2) following the deemed replacement of the terms, or under this paragraph;
if the Commissioner of the Tourism Agency finds it necessary to do so in order to ensure the proper operation of the private lodging intermediary business, and has requested the foreign private lodging intermediary to report on its business, or has their officials enter the business office or office of the foreign private lodging intermediary and inspect the state of its business, books and documents and other items, or ask questions to the persons concerned, but the foreign private lodging intermediary fails to report or files a false report, or refuses, obstructs, or evades the inspection, or the persons concerned fail to given an answer to the questions or give a false answer; or
観光庁長官が、住宅宿泊仲介業の適正な運営を確保するため必要があると認めて、外国住宅宿泊仲介業者に対し、その業務に関し報告を求め、又はその職員に、外国住宅宿泊仲介業者の営業所若しくは事務所に立ち入り、その業務の状況若しくは帳簿書類その他の物件を検査させ、若しくは関係者に質問させようとした場合において、その報告がされず、若しくは虚偽の報告がされ、又はその検査が拒まれ、妨げられ、若しくは忌避され、若しくはその質問に対して答弁がされず、若しくは虚偽の答弁がされたとき。
if it does not bear the costs under paragraph (4).
第四項の規定による費用の負担をしないとき。
The Commissioner of the Tourism Agency may revoke the registration of a foreign private lodging intermediary if the Commissioner finds that the intermediary has not started its business within one year since it received the registration or has not carried out its business for more than one year.
観光庁長官は、外国住宅宿泊仲介業者が登録を受けてから一年以内に業務を開始せず、又は引き続き一年以上業務を行っていないと認めるときは、その登録を取り消すことができる。
The provisions of Article 49, paragraph (2) apply mutatis mutandis to cases in which a request is made for the revocation of registration under the preceding two paragraphs or for the suspension of business under paragraph (1).
The costs required for an inspection under paragraph (1), item (iv) (limited to the costs specified by Cabinet Order) are to be borne by the foreign private lodging intermediary subject to that inspection.
第一項第四号の規定による検査に要する費用（政令で定めるものに限る。）は、当該検査を受ける外国住宅宿泊仲介業者の負担とする。
Article 64Deletion of Registration
第六十四条（登録の抹消）
The Commissioner of the Tourism Agency must delete the registration if it loses its effect pursuant to Article 46, paragraph (2) or Article 52, paragraph (2), or the Commissioner has revoked the registration pursuant to Article 62, paragraph (1) or (2), or pursuant to paragraph (1) or (2) of the preceding Article.
Article 65Public Notice of Supervisory Action
第六十五条（監督処分等の公告）
If any of the following items applies, the Commissioner of the Tourism Agency must give public notice of any of the following cases pursuant to the provisions of Order of the Ministry of Land, Infrastructure, Transport and Tourism:
観光庁長官は、次の各号のいずれかに該当するときは、国土交通省令で定めるところにより、その旨を公告しなければならない。
if the Commissioner has made a disposition pursuant to the provisions of Article 62, paragraph (1) or (2); or
if the Commissioner requests the revocation of registration under Article 63, paragraph (1) or (2) or the suspension of business under paragraph (1) of that Article.
Article 66Collection of Report and On-site Inspections
第六十六条（報告徴収及び立入検査）
If the Commissioner of the Tourism Agency finds it necessary to do so in order to ensure the proper operation of the private lodging intermediary business, the Commissioner may request the private lodging intermediary to report on its business, or have their officials enter the business office or office of the private lodging intermediary and inspect the state of its business, books and documents and other items, or ask questions to the persons concerned.
The provisions of Article 17, paragraphs (2) and (3) apply mutatis mutandis to the on-site inspection under the preceding paragraph.
Section 4 Exceptional Provisions on the Travel Agency Act
第四節 旅行業法の特例
第六十七条
If a travel agent conducts the acts listed in the Article 2, paragraph (8), item (ii) of this Act as the travel services listed in Article 2, paragraph (1), item (iv) of the Travel Agency Act (meaning the travel services prescribed in paragraph (3) of that Article), for the provision of Article 12, paragraph (1) of the Travel Agency Act to be applied, the term "traveler" in Article 12, paragraph (1) of that Act is deemed to be replaced with "traveler and a private lodging business operator prescribed in Article 2, paragraph (4) of the Private Lodging Business Act (Act No. 65 of 2017)".
旅行業者が旅行業法第二条第一項第四号に掲げる旅行業務（同条第三項に規定する旅行業務をいう。）として第二条第八項第二号に掲げる行為を取り扱う場合における同法第十二条第一項の規定の適用については、同項中「旅行者」とあるのは、「旅行者及び住宅宿泊事業法（平成二十九年法律第六十五号）第二条第四項に規定する住宅宿泊事業者」とする。