①If a seller or a service provider has violated any of the provisions of Article 16, Article 17, Article 18, paragraph (1), Article 19, paragraph (1) or paragraph (2), Article 20, paragraph (1), or Article 21 or has engaged in any of the conduct listed in the items of paragraph (1) of the preceding Article, and the competent minister finds that the conduct is likely to significantly prejudice the fairness of a transaction connected with a telemarketing sale and the interests of the purchaser or the service recipient or the seller or the service provider fails to follow the instructions under the provisions of that paragraph, the minister may order the seller or the service provider to suspend its business activities that are connected with telemarketing sales in whole or in part, during a specified period of no longer than two years. In this case, if the seller or the service provider is an individual, the minister may also prohibit the individual from becoming an officer in charge of the business activities of a corporation that engages in the business activities which fall within the scope of the suspension, for a period equal to the period of that suspension.

②If the competent minister orders suspension of business pursuant to the provisions of the first sentence of the preceding paragraph, and when the seller or the service provider is an individual and a specified associated corporation of them is found to conduct business activities equal to the scope of the business activities subject to the suspension, the minister may order the seller or the service provider to suspend the business activities conducted by the specified associated corporation for the period equal to the period of the suspension.

③Having issued an order under the provisions of the preceding two paragraphs, the competent minister must issue a public announcement to that effect.

①If the competent minister orders a seller or a service provider to suspend their business activities pursuant to the first sentence of paragraph (1) of the preceding Article, and a person that the relevant items among the following items prescribe for the category of the case stated in that item is a person specified by order of the competent ministry as one whose telemarketing sales should be restricted so as to ensure the effectiveness of the order in consideration of the facts constituting the grounds for the order and the weight of the responsibility that the person had for those facts, the minister may prohibit the person from commencing new business activities that fall within the scope of the suspension (including becoming an officer in charge of the relevant business activities of a corporation that engages in the business activities) for a period equal to the period of that suspension:

②If the competent minister prohibits business activities of an officer or employee pursuant to the provisions of the preceding paragraph and the officer or employee falls under any of the following items, the minister may order the officer or employee to suspend the same business activities conducted by them and provided for in each of the items for a period equal to the period of the prohibition.

③Having issued an order under the provisions of the preceding two paragraphs, the competent minister must issue a public announcement to that effect.

①If a seller or a service provider has received an offer to enter into a sales contract for goods or specified rights or an offer to enter into a service contract for services from a telemarketing target by postal mail or a similar means as the result of an act of telemarketing, or when a seller or a service provider enters into a sales contract for goods or specified rights or a service contract for services with a telemarketing target by postal mail or a similar means as a result of an act of telemarketing, the person who made the offer or the purchaser or the service recipient (hereinafter referred to as the "offerer or purchaser" in this Article through Article 24-3) may withdraw the offer to enter into the sales contract or the service contract or cancel the sales contract or the service contract (hereinafter referred to as "withdrawal of an offer or cancellation" of a contract in this Article) in writing or by using electronic or magnetic records; provided, however, that this does not apply once eight days have passed after the date on which the offerer or purchaser received the document referred to in Article 19, paragraph (1) or paragraph (2) (or after the date on which the offerer or purchaser received the document referred to in Article 18, paragraph (1), if the offerer or purchaser received the document under Article 18 at an earlier date than that on which the offerer or purchaser received the document referred to in Article 19, paragraph (1) or paragraph (2)) (if the offerer or purchaser did not withdraw the offer or cancel the contract by that time limit because the offerer or purchaser was under the misconception that information about the withdrawal of an offer or cancellation of a contract that the seller or the service provider had misrepresented to the offerer or purchaser, in violation of the provisions of Article 21, paragraph (1), was true, or because the offerer or purchaser was overwhelmed due to the seller's or service provider's use of intimidation, in violation of the provisions of paragraph (3) of that Article, when eight days have passed after the date on which the offerer or purchaser received a document delivered to them by the seller or the service provider pursuant to the provisions of order of the competent ministry that contains a notice to the effect that the offerer or purchaser may withdraw the offer or cancel the sales contract or the service contract).

②A withdrawal of an offer or cancellation of a contract takes effect at the time the withdrawal of the offer or cancellation of the contract is stated in writing or through notification of electronic or magnetic records.

③If a person withdraws an offer or cancels a contract, the seller or the service provider may not claim damages nor demand the payment of any penalty in connection with the withdrawal of the offer or cancellation of the contract.

④If a person withdraws an offer or cancels a contract, the seller bears the costs required for taking back or returning any goods already delivered or any rights already transferred under the sales contract.

⑤If a person withdraws an offer or cancels a sales contract for goods or specified rights or a service contract, the seller or the service provider may not demand that the offerer or purchaser pay money equal to any benefit gained through the use of the goods or through the exercise of the rights, nor may the seller or the service provider demand that the offerer or purchaser pay consideration or any other money for services under the service contract, even if the goods delivered based on the sales contract have already been used or the rights have already been exercised, or even if services have already been provided based on the service contract.

⑥If a person withdraws an offer or cancels a service contract, the service provider must promptly return any money the service provider has received in association with the service contract to the offerer or purchaser.

⑦If the offerer or purchaser to a service contract or a sales contract for specified rights has withdrawn the offer or canceled the service contract or sales contract, and the existing state of the offerer or purchaser's land, building, or any other structure was changed in line with services that were to be provided in connection with the service contract or the specified rights, the offerer or purchaser may demand that the service provider or the seller of the specified rights take the necessary measures to restore it to its original state at no charge.

⑧Any special provisions of a contract that run counter to the provisions of the preceding paragraphs and that are disadvantageous to the offerer or purchaser are invalid.

①An offerer or purchaser may withdraw an offer to enter into a sales contract or a service contract that falls under the category of any of the following contracts, or may cancel the sales contract or a service contract (hereinafter referred to as "withdrawal of an offer or cancellation" of a contract in this Article); provided, however, that this does not apply when there are special circumstances that make it necessary for the offerer or purchaser to enter into the contract:

②An offerer or purchaser must exercise the right under the provisions of the preceding paragraph within one year from the time of entry into the sales contract or service contract.

③The provisions of paragraphs (3) through (8) of the preceding Article apply mutatis mutandis to the withdrawal of an offer or cancellation of a contract under the provisions of paragraph (1). In this case, the term "the preceding paragraphs" in paragraph (8) of that Article is deemed to be replaced with "paragraphs (1) and (2) of the following Article and paragraphs (3) through (8) as applied mutatis mutandis pursuant to paragraph (3) of that Article".

①If an offerer or purchaser was under a misconception specified in one of the following items as a result of the seller or the service provider having engaged in the conduct listed in that item in soliciting a person to enter into a sales contract or a service contract connected with a telemarketing sale, because of which the offerer or purchaser manifested the intention to offer to enter into or accept a sales contract or a service contract, the offerer or purchaser may retract the manifestation of that intention to offer to enter into or accept the contract:

②The provisions of Article 9-3, paragraphs (2) through (5) apply mutatis mutandis to a retraction, under the provisions of the preceding paragraph, of the manifestation of an intention to offer to enter into or accept a sales contract or a service contract connected with a telemarketing sale.