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Financial Instruments and Exchange Act

金融商品取引法(きんゆうしょうひんとりひきほう)

Chapter V-5 Designated Dispute Resolution Organizations (Articles 156-41 to 156-43)

The law as Act Partially Amending the Financial Instruments and Exchange Act and the Payment Services Act (Act No. 64 of 2026) leaves it, with the words it changes marked.

The main text is read a page at a time: a chapter to a page, and a long chapter in runs of articles. The whole main text, and the supplementary provisions and appended tables this amendment changes. Those it leaves untouched are on the page for the text in force.

Article 156-41第百五十六条の四十一

Duty of Confidentiality(秘密保持義務等)
Article 156-41, paragraph (1)

It is prohibited for a dispute resolution mediator (meaning a dispute resolution mediator appointed pursuant to Article 156-50, paragraph (2); the same applies in the following paragraph, paragraph (2) of the following Article, and Article 156-44, paragraphs (2) and (4)), the officer or employee of a designated dispute resolution organization, or a person that has held any of these positions, to divulge or use for personal benefit any secret learned in connection with dispute resolution services, etc.

指定紛争解決機関の紛争解決委員(第百五十六条の五十第二項の規定により選任された紛争解決委員をいう。次項、次条第二項並びに第百五十六条の四十四第二項及び第四項において同じ。)若しくは役員若しくは職員又はこれらの職にあつた者は、紛争解決等業務に関して知り得た秘密を漏らし、又は自己の利益のために使用してはならない。

Article 156-41, paragraph (2)

With regard to the application of the Penal Code and other penal provisions, the dispute resolution mediator or officer or employee of a designated dispute resolution organization is deemed to be an official engaged in public service pursuant to laws and regulations.

指定紛争解決機関の紛争解決委員又は役員若しくは職員で紛争解決等業務に従事する者は、刑法その他の罰則の適用については、法令により公務に従事する職員とみなす。

Section 2 Services第二節 業務

Article 156-42第百五十六条の四十二

Services of a Designated Dispute Resolution Organization(指定紛争解決機関の業務)
Article 156-42, paragraph (1)

A designated dispute resolution organization is to perform dispute resolution services, etc. pursuant to the provisions of this Act and the operational rules.

指定紛争解決機関は、この法律及び業務規程の定めるところにより、紛争解決等業務を行うものとする。

Article 156-42, paragraph (2)

A designated dispute resolution organization (including a dispute resolution mediator) may receive burden charges, fees, or any other remuneration for performing dispute resolution services, etc., pursuant to the basic contract for the implementation of dispute resolution procedures or any other contract concluded with a member person or firm involved in financial instruments transactions (meaning a person or firm involved in financial instruments transactions with which a basic contract for the implementation of dispute resolution procedures has been concluded; hereinafter the same applies in this Chapter) that is a party to procedures or with its customer (including a rights holder prescribed in Article 42, paragraph (1) other than a customer; hereinafter the same applies in this Chapter) or concluded with a person other than those persons.

指定紛争解決機関(紛争解決委員を含む。)は、当事者である加入金融商品取引関係業者(手続実施基本契約を締結した相手方である金融商品取引関係業者をいう。以下この章において同じ。)若しくはその顧客(顧客以外の第四十二条第一項に規定する権利者を含む。以下この章において同じ。)又はこれらの者以外の者との手続実施基本契約その他の契約で定めるところにより、紛争解決等業務を行うことに関し、負担金又は料金その他の報酬を受けることができる。

Article 156-43第百五十六条の四十三

Entrustment of the Operation of Complaint Processing Procedures or Dispute Resolution Procedures(苦情処理手続又は紛争解決手続の業務の委託)
Article 156-43, paragraph (1)

A designated dispute resolution organization must not entrust a person other than another designated dispute resolution organization or a person that has obtained designation under the provisions of another Act which is specified by Cabinet Order as being for services equivalent to dispute resolution services, etc. (such other designated dispute resolution organization or person is referred to as an "entrusted dispute resolution organization" in Article 156-50, paragraph (4) or (5)) with the operation of complaint processing procedures or dispute resolution procedures.

指定紛争解決機関は、他の指定紛争解決機関又は他の法律の規定による指定であつて紛争解決等業務に相当する業務に係るものとして政令で定めるものを受けた者(第百五十六条の五十第四項及び第五項において「受託紛争解決機関」という。)以外の者に対して、苦情処理手続又は紛争解決手続の業務を委託してはならない。

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