# 個人情報の保護に関する法律 / Act on the Protection of Personal Information — 第三十六条 (Article 36) - Law: 個人情報の保護に関する法律 (Act on the Protection of Personal Information), 平成十五年法律第五十七号 - English title "Act on the Protection of Personal Information": Ministry of Justice translation - Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say. - Provision: 第三十六条 (Article 36)（理由の説明） — address `art-36` - Text in force since: 2026-10-01 - URL (the page that opens at this provision): https://japanlaw.org/ja/personal-information-protection-act/art-36 - Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/415AC0000000057/art-36 - Every provision below carries its address and both URLs on the line under it. - Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below. Only the Japanese as published by the government has legal effect; the text below is a copy of it. Every English rendering below is a translation and says which kind: the Ministry of Justice's translation, or this site's machine translation, whose model and date the Sources list names. They are never merged and never substituted for one another. --- ### 第三十六条（理由の説明） — (Explanation of Reasons) caption: Ministry of Justice translation — Japanese Law Translation Database System art-36 · https://japanlaw.org/ja/personal-information-protection-act/art-36 · https://japanlaw.org/l/415AC0000000057/art-36 **第一項** 個人情報取扱事業者は、第三十二条第三項、第三十三条第三項（同条第五項において準用する場合を含む。）、第三十四条第三項又は前条第七項の規定により、本人から求められ、又は請求された措置の全部又は一部について、その措置をとらない旨を通知する場合又はその措置と異なる措置をとる旨を通知する場合には、本人に対し、その理由を説明するよう努めなければならない。 art-36/par-1 · https://japanlaw.org/ja/personal-information-protection-act/art-36/par-1 · https://japanlaw.org/l/415AC0000000057/art-36/par-1 If, pursuant to the provisions of Article 32, paragraph (3), Article 33, paragraph (3) (including as applied mutatis mutandis pursuant to paragraph (5) of that Article); Article 34, paragraph (3) or paragraph (7) of the preceding Article, a business handling personal information notifies an identifiable person that it will not take all or part of the measures which the person has requested the business take, or that it will take different measures, the business must endeavor to explain its reasons for this to the person. Ministry of Justice translation — Japanese Law Translation Database System --- ## Cites - art-36/par-1: 第三十二条第三項 → 個人情報の保護に関する法律 第三十二条第三項 (Article 32, paragraph (3)), art-32/par-3 — https://japanlaw.org/ja/personal-information-protection-act/art-32/par-3 · https://japanlaw.org/l/415AC0000000057/art-32/par-3 - art-36/par-1: 第三十三条第三項 → 個人情報の保護に関する法律 第三十三条第三項 (Article 33, paragraph (3)), art-33/par-3 — https://japanlaw.org/ja/personal-information-protection-act/art-33/par-3 · https://japanlaw.org/l/415AC0000000057/art-33/par-3 - art-36/par-1: 同条第五項 → 個人情報の保護に関する法律 第三十三条第五項 (Article 33, paragraph (5)), art-33/par-5 — https://japanlaw.org/ja/personal-information-protection-act/art-33/par-5 · https://japanlaw.org/l/415AC0000000057/art-33/par-5 - art-36/par-1: 第三十四条第三項 → 個人情報の保護に関する法律 第三十四条第三項 (Article 34, paragraph (3)), art-34/par-3 — https://japanlaw.org/ja/personal-information-protection-act/art-34/par-3 · https://japanlaw.org/l/415AC0000000057/art-34/par-3 - art-36/par-1: 前条第七項 → 個人情報の保護に関する法律 第三十五条第七項 (Article 35, paragraph (7)), art-35/par-7 — https://japanlaw.org/ja/personal-information-protection-act/art-35/par-7 · https://japanlaw.org/l/415AC0000000057/art-35/par-7 ## Cited by 3 provisions cite this one. No official source publishes this direction. - 個人情報の保護に関する法律 第四十一条第九項（仮名加工情報の作成等） — https://japanlaw.org/ja/personal-information-protection-act/art-41/par-9 · https://japanlaw.org/l/415AC0000000057/art-41/par-9 - 個人情報の保護に関する法律 第五十八条第一項（適用の特例） — https://japanlaw.org/ja/personal-information-protection-act/art-58/par-1 · https://japanlaw.org/l/415AC0000000057/art-58/par-1 - 個人情報の保護に関する法律 第五十八条第二項（適用の特例） — https://japanlaw.org/ja/personal-information-protection-act/art-58/par-2 · https://japanlaw.org/l/415AC0000000057/art-58/par-2 --- ## Sources - e-Gov 法令検索, Digital Agency (デジタル庁) — 個人情報の保護に関する法律 — the text in force from 2026-10-01 (https://laws.e-gov.go.jp/law/415AC0000000057/20261001_507AC0000000070), retrieved 2026-10-10 - Japanese Law Translation Database System, Ministry of Justice (法務省) — Act on the Protection of Personal Information — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/4241/tb), retrieved 2026-10-10 - This site's parser, version 190 — 個人情報の保護に関する法律 — structure, counts, cross-references and defined terms, computed 2026-10-10