# 割賦販売法 / Installment Sales Act — 第三十五条の三の二十 (Article 35-3-20) This is the Markdown twin of https://japanlaw.org/ja/installment-sales-act/art-35-3-20. Every law, and how to address a provision: https://japanlaw.org/llms.txt. The same laws as MCP tools (no sign-in): https://japanlaw.org/mcp. - Law: 割賦販売法 (Installment Sales Act), 昭和三十六年法律第百五十九号 - English title "Installment Sales Act": Ministry of Justice translation - Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say. - Provision: 第三十五条の三の二十 (Article 35-3-20)（業務の運営に関する措置） — address `art-35-3-20` - Text in force since: 2025-06-01 - URL (the page that opens at this provision): https://japanlaw.org/ja/installment-sales-act/art-35-3-20 - Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/336AC0000000159/art-35-3-20 - Every provision below carries its address and both URLs on the line under it. - Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below. Only the Japanese as published by the government has legal effect; the text below is a copy of it. Every English rendering below is a translation and says which kind: the Ministry of Justice's translation, or this site's machine translation, whose model and date the Sources list names. They are never merged and never substituted for one another. --- ### 第三十五条の三の二十（業務の運営に関する措置） — (Measures Concerning Business Operations) caption: Ministry of Justice translation — Japanese Law Translation Database System art-35-3-20 · https://japanlaw.org/ja/installment-sales-act/art-35-3-20 · https://japanlaw.org/l/336AC0000000159/art-35-3-20 **第一項** 個別信用購入あつせん業者は、購入者又は役務の提供を受ける者の利益の保護を図るため、経済産業省令・内閣府令で定めるところにより、その個別信用購入あつせんの業務に関して取得した購入者又は役務の提供を受ける者に関する情報の適正な取扱い、その個別信用購入あつせんの業務を第三者に委託する場合における当該業務の適確な遂行、その購入者又は役務の提供を受ける者の知識、経験、財産の状況及び個別信用購入あつせん関係受領契約を締結する目的に照らして適切な業務の実施並びにその購入者又は役務の提供を受ける者からの苦情の適切かつ迅速な処理のために必要な措置を講じなければならない。 art-35-3-20/par-1 · https://japanlaw.org/ja/installment-sales-act/art-35-3-20/par-1 · https://japanlaw.org/l/336AC0000000159/art-35-3-20/par-1 An individual credit purchase intermediary, pursuant to the provisions of Order of the Ministry of Economy, Trade and Industry and Cabinet Office Order, must take the necessary measures to properly handle information about purchasers and service recipients that it acquires in the course of its services in the intermediation of individual credit purchases, to ensure the proper performance of its services in the intermediation of individual credit purchases if it entrusts those services to a third party, to properly perform its services in light of the knowledge, experience, and financial condition of the purchaser or service recipient and the purpose for which the contract providing the receipt of monies subject to the intermediation of individual credit purchases is concluded, and to appropriately and promptly process complaints from purchasers and service recipients, in order to protect the interests of purchasers and service recipients. Ministry of Justice translation — Japanese Law Translation Database System ## Cited by 5 provisions cite this one. No official source publishes this direction. - 割賦販売法 第三十五条の三の二十一第一項（改善命令） — https://japanlaw.org/ja/installment-sales-act/art-35-3-21/par-1 · https://japanlaw.org/l/336AC0000000159/art-35-3-21/par-1 - 割賦販売法 第三十五条の三の二十一第二項（改善命令） — https://japanlaw.org/ja/installment-sales-act/art-35-3-21/par-2 · https://japanlaw.org/l/336AC0000000159/art-35-3-21/par-2 - 割賦販売法 第三十五条の三の二十一第三項（改善命令） — https://japanlaw.org/ja/installment-sales-act/art-35-3-21/par-3 · https://japanlaw.org/l/336AC0000000159/art-35-3-21/par-3 - 割賦販売法 第三十五条の三の三十二第三項（登録の取消し等） — https://japanlaw.org/ja/installment-sales-act/art-35-3-32/par-3 · https://japanlaw.org/l/336AC0000000159/art-35-3-32/par-3 - 割賦販売法 第四十条第四項（報告の徴収） — https://japanlaw.org/ja/installment-sales-act/art-40/par-4 · https://japanlaw.org/l/336AC0000000159/art-40/par-4 --- ## Sources - e-Gov 法令検索, Digital Agency (デジタル庁) — 割賦販売法 — the text in force from 2025-06-01 (https://laws.e-gov.go.jp/law/336AC0000000159/20250601_504AC0000000068), retrieved 2026-11-02 - Japanese Law Translation Database System, Ministry of Justice (法務省) — Installment Sales Act — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/4837/tb), retrieved 2026-11-02 - This site's parser, version 222 — 割賦販売法 — structure, counts, cross-references and defined terms, computed 2026-11-02