# 消費者安全法 / Consumer Safety Act — 第十一条 (Article 11)

This is the Markdown twin of https://japanlaw.org/ja/consumer-safety-act/art-11. Every law, and how to address a provision: https://japanlaw.org/llms.txt. The same laws as MCP tools (no sign-in): https://japanlaw.org/mcp.

- Law: 消費者安全法 (Consumer Safety Act), 平成二十一年法律第五十号
- English title "Consumer Safety Act": Ministry of Justice translation
- Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say.
- Provision: 第十一条 (Article 11)（消費生活相談等の事務に従事する人材の確保等） — address `art-11`
- Text in force since: 2025-06-01
- URL (the page that opens at this provision): https://japanlaw.org/ja/consumer-safety-act/art-11
- Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/421AC0000000050/art-11
- Every provision below carries its address and both URLs on the line under it.
- Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below.

Only the Japanese as published by the government has legal effect; the text
below is a copy of it. Every English rendering below is a translation and
says which kind: the Ministry of Justice's translation, or this
site's machine translation, whose model and date the Sources list names.
They are never merged and never substituted for one another.

---

### 第十一条（消費生活相談等の事務に従事する人材の確保等） — (Securing Staff to Engage in Administrative Processes, such as Consumer Affairs Consultations)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-11 · https://japanlaw.org/ja/consumer-safety-act/art-11 · https://japanlaw.org/l/421AC0000000050/art-11</sup>

  **第一項**  都道府県及び市町村は、消費生活相談員の適切な処遇、研修の実施、専任の職員の配置及び養成その他の措置を講じ、消費生活相談員その他の第八条第一項各号又は第二項各号に掲げる事務に従事する人材の確保及び資質の向上を図るよう努めるものとする。
  <sup>art-11/par-1 · https://japanlaw.org/ja/consumer-safety-act/art-11/par-1 · https://japanlaw.org/l/421AC0000000050/art-11/par-1</sup>
  The prefectural and municipal governments must endeavor to secure consumer affairs consultants and staff to engage in the administrative processes set forth in the items of Article 8, paragraph (1) or (2) and to improve the qualifications thereof, by adequately compensating consumer affairs consultants, training them, appointing and fostering full-time staff members, and taking other measures.
  <sup>Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "The prefectural and municipal governments must endeavor to secure consumer affairs consultants and staff to engage in the administrative processes set forth in the items of Article 8, paragraph (1) or (2) and to improve the qualifications thereof, by adequately compensating consumer affairs consultants, training them, appointing and fostering them as full-time staff members, and taking other measures." — https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb</sup>

---

## Cites
- art-11/par-1: 第八条第一項 → 消費者安全法 第八条第一項 (Article 8, paragraph (1)), art-8/par-1 — https://japanlaw.org/ja/consumer-safety-act/art-8/par-1 · https://japanlaw.org/l/421AC0000000050/art-8/par-1
- art-11/par-1: 第二項 → 消費者安全法 第八条第二項 (Article 8, paragraph (2)), art-8/par-2 — https://japanlaw.org/ja/consumer-safety-act/art-8/par-2 · https://japanlaw.org/l/421AC0000000050/art-8/par-2

---

## Sources

- claude-opus-5-5 — Corrections to the Ministry of Justice's English of the Consumer Safety Act, written 2026-11-02
- e-Gov 法令検索, Digital Agency (デジタル庁) — 消費者安全法 — the text in force from 2025-06-01 (https://laws.e-gov.go.jp/law/421AC0000000050/20250601_504AC0000000068), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act (消費者安全法), Article 11, paragraph (1) — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- This site's parser, version 219 — 消費者安全法 — structure, counts, cross-references and defined terms, computed 2026-11-01
