# 消費者安全法 / Consumer Safety Act — 第十条の三 (Article 10-3)

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- Law: 消費者安全法 (Consumer Safety Act), 平成二十一年法律第五十号
- English title "Consumer Safety Act": Ministry of Justice translation
- Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say.
- Provision: 第十条の三 (Article 10-3)（消費生活相談員の要件等） — address `art-10-3`
- Text in force since: 2025-06-01
- URL (the page that opens at this provision): https://japanlaw.org/ja/consumer-safety-act/art-10-3
- Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/421AC0000000050/art-10-3
- Every provision below carries its address and both URLs on the line under it.
- Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below.

Only the Japanese as published by the government has legal effect; the text
below is a copy of it. Every English rendering below is a translation and
says which kind: the Ministry of Justice's translation, or this
site's machine translation, whose model and date the Sources list names.
They are never merged and never substituted for one another.

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### 第十条の三（消費生活相談員の要件等） — (Requirements for Consumer Affairs Consultants)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-10-3 · https://japanlaw.org/ja/consumer-safety-act/art-10-3 · https://japanlaw.org/l/421AC0000000050/art-10-3</sup>

  **第一項**  消費生活相談員は、内閣総理大臣若しくは内閣総理大臣の登録を受けた法人（以下「登録試験機関」という。）の行う消費生活相談員資格試験に合格した者又はこれと同等以上の専門的な知識及び技術を有すると都道府県知事若しくは市町村長が認める者でなければならない。
  <sup>art-10-3/par-1 · https://japanlaw.org/ja/consumer-safety-act/art-10-3/par-1 · https://japanlaw.org/l/421AC0000000050/art-10-3/par-1</sup>
  Consumer affairs consultants are to be those who have passed the qualification examination for consumer affairs consultants held by the Prime Minister or corporations registered by the Prime Minister (hereinafter referred to as "a Registered Testing Organization") or those who have been accredited by the prefectural governors or municipal mayors as those who possess expertise and skills at the same level as or a higher level than the passers of the examination.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  消費生活相談員は、消費生活を取り巻く環境の変化による業務の内容の変化に適応するため、消費生活相談（第八条第一項第二号イ及びロ又は第二項第一号及び第二号の規定に基づき都道府県又は市町村が実施する事業者に対する消費者からの苦情に係る相談及びあっせんをいう。以下同じ。）に関する知識及び技術の向上に努めなければならない。
  <sup>art-10-3/par-2 · https://japanlaw.org/ja/consumer-safety-act/art-10-3/par-2 · https://japanlaw.org/l/421AC0000000050/art-10-3/par-2</sup>
  Consumer affairs consultants must endeavor to improve their knowledge and skills related to consumer affairs consultations (meaning consultation and mediation involving a Consumer complaint against an Enterprise implemented by prefectural or municipal governments in accordance with Article 8, paragraph (1), item (ii) (a) and (b) or paragraph (2), items (i) and (ii); hereinafter the same applies), in order to adapt to the changes in business affairs due to the changes in the environment surrounding consumer affairs.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第三項**  第一項の消費生活相談員資格試験（以下単に「試験」という。）は、消費生活相談を行うために必要な知識及び技術を有するかどうかを判定することを目的とし、次に掲げる科目について行う。
  <sup>art-10-3/par-3 · https://japanlaw.org/ja/consumer-safety-act/art-10-3/par-3 · https://japanlaw.org/l/421AC0000000050/art-10-3/par-3</sup>
  The aim of the qualification examination for consumer affairs consultants mentioned in paragraph (1) (hereinafter referred to as "the Exam") is to test whether examinees possess the knowledge and skills required for offering consumer affairs consultations. The subjects covered by the Exam are as follows:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  商品等及び役務の特性、使用等の形態その他の商品等及び役務の消費安全性に関する科目
    <sup>art-10-3/par-3/item-1 · https://japanlaw.org/ja/consumer-safety-act/art-10-3/par-3/item-1 · https://japanlaw.org/l/421AC0000000050/art-10-3/par-3/item-1</sup>
    subjects covering the characteristics of the goods, products and services, how they are used, and other matters on goods, products and services being Safe to Use;
    <sup>Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "subjects covering the characteristics of the goods, products and services, how they are used, and the state of other goods, products and services being Safe to Use;" — https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb</sup>

    **二**  消費者行政に関する法令に関する科目
    <sup>art-10-3/par-3/item-2 · https://japanlaw.org/ja/consumer-safety-act/art-10-3/par-3/item-2 · https://japanlaw.org/l/421AC0000000050/art-10-3/par-3/item-2</sup>
    subjects covering the laws and regulations for consumer administration;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  消費生活相談の実務に関する科目
    <sup>art-10-3/par-3/item-3 · https://japanlaw.org/ja/consumer-safety-act/art-10-3/par-3/item-3 · https://japanlaw.org/l/421AC0000000050/art-10-3/par-3/item-3</sup>
    subjects covering the practice of consumer affairs consultations; and
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **四**  その他内閣府令で定める科目
    <sup>art-10-3/par-3/item-4 · https://japanlaw.org/ja/consumer-safety-act/art-10-3/par-3/item-4 · https://japanlaw.org/l/421AC0000000050/art-10-3/par-3/item-4</sup>
    other subjects provided by Cabinet Office Order.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第四項**  試験（登録試験機関の行うものを除く。）を受けようとする者は、内閣府令で定めるところにより、手数料を国に納付しなければならない。
  <sup>art-10-3/par-4 · https://japanlaw.org/ja/consumer-safety-act/art-10-3/par-4 · https://japanlaw.org/l/421AC0000000050/art-10-3/par-4</sup>
  A person planning to take the Exam (excluding the examinations held by Registered Testing Organizations) must pay fees to the national government with a method provided by Cabinet Office Order.
  <sup>Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "A person planning to take the Exam (excluding the examinations held by Registered Testing Organizations) must pay commissions to the national government with a method provided by Cabinet Office Order." — https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb</sup>

  **第五項**  前二項に定めるもののほか、試験の受験手続その他の実施細目は、内閣府令で定める。
  <sup>art-10-3/par-5 · https://japanlaw.org/ja/consumer-safety-act/art-10-3/par-5 · https://japanlaw.org/l/421AC0000000050/art-10-3/par-5</sup>
  Beyond what is provided for in the preceding two paragraphs, the procedures for taking the Exam and other particulars are as provided by Cabinet Office Order.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

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## Cites
- art-10-3/par-2: 第八条第一項第二号 → 消費者安全法 第八条第一項第二号 (Article 8, paragraph (1), item (ii)), art-8/par-1/item-2 — https://japanlaw.org/ja/consumer-safety-act/art-8/par-1/item-2 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-2
- art-10-3/par-2: 第二項第一号 → 消費者安全法 第八条第二項第一号 (Article 8, paragraph (2), item (i)), art-8/par-2/item-1 — https://japanlaw.org/ja/consumer-safety-act/art-8/par-2/item-1 · https://japanlaw.org/l/421AC0000000050/art-8/par-2/item-1
- art-10-3/par-2: 第二号 → 消費者安全法 第八条第二項第二号 (Article 8, paragraph (2), item (ii)), art-8/par-2/item-2 — https://japanlaw.org/ja/consumer-safety-act/art-8/par-2/item-2 · https://japanlaw.org/l/421AC0000000050/art-8/par-2/item-2
- art-10-3/par-3: 第一項 → 消費者安全法 第十条の三第一項 (Article 10-3, paragraph (1)), art-10-3/par-1 — https://japanlaw.org/ja/consumer-safety-act/art-10-3/par-1 · https://japanlaw.org/l/421AC0000000050/art-10-3/par-1
- art-10-3/par-5: 前二項 → 消費者安全法 第十条の三第三項 (Article 10-3, paragraph (3)), art-10-3/par-3 — https://japanlaw.org/ja/consumer-safety-act/art-10-3/par-3 · https://japanlaw.org/l/421AC0000000050/art-10-3/par-3
- art-10-3/par-5: 前二項 → 消費者安全法 第十条の三第四項 (Article 10-3, paragraph (4)), art-10-3/par-4 — https://japanlaw.org/ja/consumer-safety-act/art-10-3/par-4 · https://japanlaw.org/l/421AC0000000050/art-10-3/par-4

## Cited by

7 provisions cite this one. No official source publishes this direction.

- 消費者安全法 第十条の三第三項（消費生活相談員の要件等） — https://japanlaw.org/ja/consumer-safety-act/art-10-3/par-3 · https://japanlaw.org/l/421AC0000000050/art-10-3/par-3
- 消費者安全法 第十条の三第五項（消費生活相談員の要件等） — https://japanlaw.org/ja/consumer-safety-act/art-10-3/par-5 · https://japanlaw.org/l/421AC0000000050/art-10-3/par-5
- 消費者安全法 第十一条の九第一項（登録試験機関の登録） — https://japanlaw.org/ja/consumer-safety-act/art-11-9/par-1 · https://japanlaw.org/l/421AC0000000050/art-11-9/par-1
- 消費者安全法 第十一条の十一第一項第一号（登録の要件等） — https://japanlaw.org/ja/consumer-safety-act/art-11-11/par-1/item-1 · https://japanlaw.org/l/421AC0000000050/art-11-11/par-1/item-1
- 消費者安全法 第十一条の十一第一項第二号ロ（登録の要件等） — https://japanlaw.org/ja/consumer-safety-act/art-11-11/par-1/item-2/sub-2 · https://japanlaw.org/l/421AC0000000050/art-11-11/par-1/item-2/sub-2
- 消費者安全法 第十一条の十三第二項（信頼性の確保） — https://japanlaw.org/ja/consumer-safety-act/art-11-13/par-2 · https://japanlaw.org/l/421AC0000000050/art-11-13/par-2
- 消費者安全法 附則第三条第一項（消費者安全法の一部改正に伴う経過措置） — https://japanlaw.org/ja/consumer-safety-act/suppl-4261-71/art-3/par-1 · https://japanlaw.org/l/421AC0000000050/suppl-4261-71/art-3/par-1

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## Sources

- claude-opus-5-5 — Corrections to the Ministry of Justice's English of the Consumer Safety Act, written 2026-11-02
- e-Gov 法令検索, Digital Agency (デジタル庁) — 消費者安全法 — the text in force from 2025-06-01 (https://laws.e-gov.go.jp/law/421AC0000000050/20250601_504AC0000000068), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act (消費者安全法), Article 10-3, paragraph (3), item (i) — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act (消費者安全法), Article 10-3, paragraph (4) — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- This site's parser, version 219 — 消費者安全法 — structure, counts, cross-references and defined terms, computed 2026-11-01
