# 銀行法 / Banking Act — 第五十二条の六十八 (Article 52-68) - Law: 銀行法 (Banking Act), 昭和五十六年法律第五十九号 - English title "Banking Act": Ministry of Justice translation - Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say. - Provision: 第五十二条の六十八 (Article 52-68)（手続実施基本契約の不履行の事実の公表等） — address `art-52-68` - Text in force since: 2026-08-12 - URL (the page that opens at this provision): https://japanlaw.org/ja/banking-act/art-52-68 - Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/356AC0000000059/art-52-68 - Every provision below carries its address and both URLs on the line under it. - Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below. Only the Japanese as published by the government has legal effect; the text below is a copy of it. Every English rendering below is a translation and says which kind: the Ministry of Justice's translation, or this site's machine translation, whose model and date the Sources list names. They are never merged and never substituted for one another. --- ### 第五十二条の六十八（手続実施基本契約の不履行の事実の公表等） — (Disclosure of the Fact that There was a Breach of Basic Contract for the Implementation of Dispute Resolution Procedures) caption: Ministry of Justice translation — Japanese Law Translation Database System art-52-68 · https://japanlaw.org/ja/banking-act/art-52-68 · https://japanlaw.org/l/356AC0000000059/art-52-68 **第一項** 指定紛争解決機関は、手続実施基本契約により加入銀行業関係業者が負担する義務の不履行が生じた場合において、当該加入銀行業関係業者の意見を聴き、当該不履行につき正当な理由がないと認めるときは、遅滞なく、当該加入銀行業関係業者の商号及び当該不履行の事実を公表するとともに、内閣総理大臣に報告しなければならない。 art-52-68/par-1 · https://japanlaw.org/ja/banking-act/art-52-68/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-68/par-1 If a non-performance of obligations a member banking service provider bears pursuant to a basic contract for the implementation of dispute resolution procedures occurs, and the designated dispute resolution organization hears the opinion of the member banking service provider and finds that there are no legitimate grounds for the non-performance, the designated dispute resolution organization must publicize the trade name or name of the member banking service provider and the fact of non-performance without delay, as well as make a report to the Prime Minister. Ministry of Justice translation — Japanese Law Translation Database System **第二項** 指定紛争解決機関は、銀行業務等関連苦情及び銀行業務等関連紛争を未然に防止し、並びに銀行業務等関連苦情の処理及び銀行業務等関連紛争の解決を促進するため、加入銀行業関係業者その他の者に対し、情報の提供、相談その他の援助を行うよう努めなければならない。 art-52-68/par-2 · https://japanlaw.org/ja/banking-act/art-52-68/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-68/par-2 A designated dispute resolution organization must endeavor to provide information, consultation, and other support to member banking service providers and to other persons, in order to preemptively prevent complaints related to banking services, etc. and disputes related to banking services, etc., and to accelerate the processing of complaints related to banking services, etc. and the resolution of disputes related to banking services, etc. Ministry of Justice translation — Japanese Law Translation Database System ## Cited by 4 provisions cite this one. No official source publishes this direction. - 資金決済に関する法律 第百一条第一項（指定紛争解決機関に関する銀行法の規定の準用） — https://japanlaw.org/ja/payment-services-act/art-101/par-1 · https://japanlaw.org/l/421AC0000000059/art-101/par-1 - 銀行法 第二条第二十八項（定義等） — https://japanlaw.org/ja/banking-act/art-2/par-28 · https://japanlaw.org/l/356AC0000000059/art-2/par-28 - 銀行法 第二条第二十九項（定義等） — https://japanlaw.org/ja/banking-act/art-2/par-29 · https://japanlaw.org/l/356AC0000000059/art-2/par-29 - 銀行法 第六十三条の三第一項第六号 — https://japanlaw.org/ja/banking-act/art-63-3/par-1/item-6 · https://japanlaw.org/l/356AC0000000059/art-63-3/par-1/item-6 --- ## Sources - e-Gov 法令検索, Digital Agency (デジタル庁) — 銀行法 — the text in force from 2026-08-12 (https://laws.e-gov.go.jp/law/356AC0000000059/20260812_508AC0000000064), retrieved 2026-10-11 - Japanese Law Translation Database System, Ministry of Justice (法務省) — Banking Act — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/4498/tb), retrieved 2026-10-11 - This site's parser, version 189 — 銀行法 — structure, counts, cross-references and defined terms, computed 2026-10-11