# 仲裁法 / Arbitration Act — 第三条 (Supplementary Provisions, Article 3)

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- Law: 仲裁法 (Arbitration Act), 平成十五年法律第百三十八号
- English title "Arbitration Act": Ministry of Justice translation
- Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say.
- Provision: 第三条 (Supplementary Provisions, Article 3)（消費者と事業者との間に成立した仲裁合意に関する特例） — address `suppl-4151-138/art-3`
- Text in force since: 2026-05-21
- URL (the page that opens at this provision): https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3
- Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3
- Every provision below carries its address and both URLs on the line under it.
- Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below.

Only the Japanese as published by the government has legal effect; the text
below is a copy of it. Every English rendering below is a translation and
says which kind: the Ministry of Justice's translation, or this
site's machine translation, whose model and date the Sources list names.
They are never merged and never substituted for one another.

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### 第三条（消費者と事業者との間に成立した仲裁合意に関する特例） — Special Provisions Concerning Arbitration Agreements Concluded between Consumers and Business Operators
<sup>caption: machine translation, not official</sup>
<sup>suppl-4151-138/art-3 · https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3</sup>

**第一項**  消費者（消費者契約法（平成十二年法律第六十一号）第二条第一項に規定する消費者をいう。以下この条において同じ。）と事業者（同条第二項に規定する事業者をいう。以下この条において同じ。）の間の将来において生ずる民事上の紛争を対象とする仲裁合意（次条に規定する仲裁合意を除く。以下この条において「消費者仲裁合意」という。）であって、この法律の施行後に締結されたものに関しては、当分の間、次項から第七項までに定めるところによる。
<sup>suppl-4151-138/art-3/par-1 · https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-1 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-1</sup>
With regard to an arbitration agreement covering a civil dispute that may arise in the future between a consumer (meaning a consumer prescribed in Article 2, paragraph (1) of the Consumer Contract Act (Act No. 61 of 2000); hereinafter the same applies in this Article) and a business operator (meaning a business operator prescribed in paragraph (2) of that Article; hereinafter the same applies in this Article) (excluding the arbitration agreement prescribed in the following Article; hereinafter referred to as a "consumer arbitration agreement" in this Article) that is concluded after this Act comes into effect, the provisions of the following paragraph through paragraph (7) apply for the time being.
<sup>machine translation, not official</sup>

**第二項**  消費者は、消費者仲裁合意を解除することができる。ただし、消費者が当該消費者仲裁合意に基づく仲裁手続の仲裁申立人となった場合は、この限りでない。
<sup>suppl-4151-138/art-3/par-2 · https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-2 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-2</sup>
A consumer may cancel a consumer arbitration agreement; provided, however, that this does not apply if the consumer has become the arbitration petitioner in the arbitration procedure based on that consumer arbitration agreement.
<sup>machine translation, not official</sup>

**第三項**  事業者が消費者仲裁合意に基づく仲裁手続の仲裁申立人となる場合においては、当該事業者は、仲裁廷が構成された後遅滞なく、第三十二条第一項の規定による口頭審理の実施の申立てをしなければならない。この場合において、仲裁廷は、口頭審理を実施する旨を決定し、当事者双方にその日時及び場所を通知しなければならない。
<sup>suppl-4151-138/art-3/par-3 · https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-3 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-3</sup>
If a business operator is to become the arbitration petitioner in an arbitration procedure based on a consumer arbitration agreement, that business operator must, without delay after the arbitral tribunal is organized, file a petition to hold oral hearings under the provisions of Article 32, paragraph (1). In this case, the arbitral tribunal must decide to hold the oral hearings and notify both the parties of the date, time and place.
<sup>machine translation, not official</sup>

**第四項**  仲裁廷は、当該仲裁手続における他のすべての審理に先立って、前項の口頭審理を実施しなければならない。
<sup>suppl-4151-138/art-3/par-4 · https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-4 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-4</sup>
The arbitral tribunal must hold the oral hearings referred to in the preceding paragraph prior to all other proceedings in that arbitration procedure.
<sup>machine translation, not official</sup>

**第五項**  消費者である当事者に対する第三項の規定による通知は、次に掲げる事項を記載した書面を送付する方法によってしなければならない。この場合において、仲裁廷は、第二号から第五号までに掲げる事項については、できる限り平易な表現を用いるように努めなければならない。
<sup>suppl-4151-138/art-3/par-5 · https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5</sup>
Notice under the provisions of paragraph (3) to a party that is a consumer must be given by sending a written document stating the following matters. In this case, the arbitral tribunal must endeavor to use expressions that are as plain as possible for the matters set out in items (ii) through (v).
<sup>machine translation, not official</sup>

  **一**  口頭審理の日時及び場所
  <sup>suppl-4151-138/art-3/par-5/item-1 · https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5/item-1 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5/item-1</sup>
  the date, time and place of the oral hearing;
  <sup>machine translation, not official</sup>

  **二**  仲裁合意がある場合には、その対象となる民事上の紛争についての仲裁判断には、確定判決と同一の効力があるものであること。
  <sup>suppl-4151-138/art-3/par-5/item-2 · https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5/item-2 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5/item-2</sup>
  that, if there is an arbitration agreement, an arbitral award on the civil dispute that is subject to it has the same effect as a final and binding judgment;
  <sup>machine translation, not official</sup>

  **三**  仲裁合意がある場合には、仲裁判断の前後を問わず、その対象となる民事上の紛争について提起した訴えは、却下されるものであること。
  <sup>suppl-4151-138/art-3/par-5/item-3 · https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5/item-3 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5/item-3</sup>
  that, if there is an arbitration agreement, an action filed on the civil dispute that is subject to it is to be dismissed, whether before or after the arbitral award;
  <sup>machine translation, not official</sup>

  **四**  消費者は、消費者仲裁合意を解除することができること。
  <sup>suppl-4151-138/art-3/par-5/item-4 · https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5/item-4 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5/item-4</sup>
  that a consumer may cancel the consumer arbitration agreement; and
  <sup>machine translation, not official</sup>

  **五**  消費者である当事者が第一号の口頭審理の期日に出頭しないときは、消費者である当事者が消費者仲裁合意を解除したものとみなされること。
  <sup>suppl-4151-138/art-3/par-5/item-5 · https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5/item-5 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5/item-5</sup>
  that, if a party that is a consumer fails to appear on the date of the oral hearing under item (i), the party that is a consumer is deemed to have cancelled the consumer arbitration agreement.
  <sup>machine translation, not official</sup>

**第六項**  第三項の口頭審理の期日においては、仲裁廷は、まず、消費者である当事者に対し、口頭で、前項第二号から第四号までに掲げる事項について説明しなければならない。この場合において、当該消費者である当事者が第二項の規定による解除権を放棄する旨の意思を明示しないときは、当該消費者である当事者は、消費者仲裁合意を解除したものとみなす。
<sup>suppl-4151-138/art-3/par-6 · https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-6 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-6</sup>
On the date of the oral hearing under paragraph (3), the arbitral tribunal must first explain orally to the party that is a consumer the matters set out in items (ii) through (iv) of the preceding paragraph. In this case, if that party that is a consumer does not clearly express an intention to waive the right to cancel under the provisions of paragraph (2), that party that is a consumer is deemed to have cancelled the consumer arbitration agreement.
<sup>machine translation, not official</sup>

**第七項**  消費者である当事者が第三項の口頭審理の期日に出頭しないときは、当該消費者である当事者は、消費者仲裁合意を解除したものとみなす。
<sup>suppl-4151-138/art-3/par-7 · https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-7 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-7</sup>
If a party that is a consumer fails to appear on the date of the oral hearing under paragraph (3), that party that is a consumer is deemed to have cancelled the consumer arbitration agreement.
<sup>machine translation, not official</sup>

---

## Cites
- suppl-4151-138/art-3/par-1: 消費者契約法（平成十二年法律第六十一号）第二条第一項 → 消費者契約法 第二条第一項 (Article 2, paragraph (1)), art-2/par-1 — https://japanlaw.org/ja/consumer-contract-act/art-2/par-1 · https://japanlaw.org/l/412AC0000000061/art-2/par-1
- suppl-4151-138/art-3/par-1: この条 → 仲裁法 附則第三条 (Supplementary Provisions, Article 3), suppl-4151-138/art-3 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3
- suppl-4151-138/art-3/par-1: 同条第二項 → 消費者契約法 第二条第二項 (Article 2, paragraph (2)), art-2/par-2 — https://japanlaw.org/ja/consumer-contract-act/art-2/par-2 · https://japanlaw.org/l/412AC0000000061/art-2/par-2
- suppl-4151-138/art-3/par-1: 次条 → 仲裁法 附則第四条 (Supplementary Provisions, Article 4), suppl-4151-138/art-4 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-4 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-4
- suppl-4151-138/art-3/par-1: 次項から第七項まで → 仲裁法 附則第三条第二項 (Supplementary Provisions, Article 3, paragraph (2)), suppl-4151-138/art-3/par-2 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-2 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-2
- suppl-4151-138/art-3/par-1: 次項から第七項まで → 仲裁法 附則第三条第三項 (Supplementary Provisions, Article 3, paragraph (3)), suppl-4151-138/art-3/par-3 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-3 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-3
- suppl-4151-138/art-3/par-1: 次項から第七項まで → 仲裁法 附則第三条第四項 (Supplementary Provisions, Article 3, paragraph (4)), suppl-4151-138/art-3/par-4 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-4 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-4
- suppl-4151-138/art-3/par-1: 次項から第七項まで → 仲裁法 附則第三条第五項 (Supplementary Provisions, Article 3, paragraph (5)), suppl-4151-138/art-3/par-5 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5
- suppl-4151-138/art-3/par-1: 次項から第七項まで → 仲裁法 附則第三条第六項 (Supplementary Provisions, Article 3, paragraph (6)), suppl-4151-138/art-3/par-6 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-6 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-6
- suppl-4151-138/art-3/par-1: 次項から第七項まで → 仲裁法 附則第三条第七項 (Supplementary Provisions, Article 3, paragraph (7)), suppl-4151-138/art-3/par-7 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-7 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-7
- suppl-4151-138/art-3/par-3: 第三十二条第一項 → 仲裁法 第三十二条第一項 (Article 32, paragraph (1)), art-32/par-1 — https://japanlaw.org/ja/arbitration-act/art-32/par-1 · https://japanlaw.org/l/415AC0000000138/art-32/par-1
- suppl-4151-138/art-3/par-4: 前項 → 仲裁法 附則第三条第三項 (Supplementary Provisions, Article 3, paragraph (3)), suppl-4151-138/art-3/par-3 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-3 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-3
- suppl-4151-138/art-3/par-5: 第三項 → 仲裁法 附則第三条第三項 (Supplementary Provisions, Article 3, paragraph (3)), suppl-4151-138/art-3/par-3 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-3 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-3
- suppl-4151-138/art-3/par-5: 第二号から第五号まで → 仲裁法 附則第三条第五項第二号 (Supplementary Provisions, Article 3, paragraph (5), item (ii)), suppl-4151-138/art-3/par-5/item-2 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5/item-2 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5/item-2
- suppl-4151-138/art-3/par-5: 第二号から第五号まで → 仲裁法 附則第三条第五項第三号 (Supplementary Provisions, Article 3, paragraph (5), item (iii)), suppl-4151-138/art-3/par-5/item-3 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5/item-3 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5/item-3
- suppl-4151-138/art-3/par-5: 第二号から第五号まで → 仲裁法 附則第三条第五項第四号 (Supplementary Provisions, Article 3, paragraph (5), item (iv)), suppl-4151-138/art-3/par-5/item-4 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5/item-4 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5/item-4
- suppl-4151-138/art-3/par-5: 第二号から第五号まで → 仲裁法 附則第三条第五項第五号 (Supplementary Provisions, Article 3, paragraph (5), item (v)), suppl-4151-138/art-3/par-5/item-5 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5/item-5 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5/item-5
- suppl-4151-138/art-3/par-5/item-5: 第一号 → 仲裁法 附則第三条第五項第一号 (Supplementary Provisions, Article 3, paragraph (5), item (i)), suppl-4151-138/art-3/par-5/item-1 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5/item-1 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5/item-1
- suppl-4151-138/art-3/par-6: 第三項 → 仲裁法 附則第三条第三項 (Supplementary Provisions, Article 3, paragraph (3)), suppl-4151-138/art-3/par-3 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-3 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-3
- suppl-4151-138/art-3/par-6: 前項第二号から第四号まで → 仲裁法 附則第三条第五項第二号 (Supplementary Provisions, Article 3, paragraph (5), item (ii)), suppl-4151-138/art-3/par-5/item-2 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5/item-2 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5/item-2
- suppl-4151-138/art-3/par-6: 前項第二号から第四号まで → 仲裁法 附則第三条第五項第三号 (Supplementary Provisions, Article 3, paragraph (5), item (iii)), suppl-4151-138/art-3/par-5/item-3 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5/item-3 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5/item-3
- suppl-4151-138/art-3/par-6: 前項第二号から第四号まで → 仲裁法 附則第三条第五項第四号 (Supplementary Provisions, Article 3, paragraph (5), item (iv)), suppl-4151-138/art-3/par-5/item-4 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5/item-4 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5/item-4
- suppl-4151-138/art-3/par-6: 第二項 → 仲裁法 附則第三条第二項 (Supplementary Provisions, Article 3, paragraph (2)), suppl-4151-138/art-3/par-2 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-2 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-2
- suppl-4151-138/art-3/par-7: 第三項 → 仲裁法 附則第三条第三項 (Supplementary Provisions, Article 3, paragraph (3)), suppl-4151-138/art-3/par-3 — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-3 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-3

## Cited by

6 provisions cite this one. No official source publishes this direction.

- 仲裁法 附則第三条第一項（消費者と事業者との間に成立した仲裁合意に関する特例） — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-1 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-1
- 仲裁法 附則第三条第四項（消費者と事業者との間に成立した仲裁合意に関する特例） — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-4 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-4
- 仲裁法 附則第三条第五項（消費者と事業者との間に成立した仲裁合意に関する特例） — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5
- 仲裁法 附則第三条第五項第五号（消費者と事業者との間に成立した仲裁合意に関する特例） — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-5/item-5 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-5/item-5
- 仲裁法 附則第三条第六項（消費者と事業者との間に成立した仲裁合意に関する特例） — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-6 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-6
- 仲裁法 附則第三条第七項（消費者と事業者との間に成立した仲裁合意に関する特例） — https://japanlaw.org/ja/arbitration-act/suppl-4151-138/art-3/par-7 · https://japanlaw.org/l/415AC0000000138/suppl-4151-138/art-3/par-7

---

## Sources

- e-Gov 法令検索, Digital Agency (デジタル庁) — 仲裁法 — the text in force from 2026-05-21 (https://laws.e-gov.go.jp/law/415AC0000000138/20260521_504AC0000000048), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Arbitration Act — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/4440/tb), retrieved 2026-11-01
- claude-sonnet-5-5 — Machine translation, batch arbitration-act-20261101T163107-002, translated 2026-11-02
- claude-sonnet-5-5, corrected on review by claude-opus-5-5 — Machine translation corrected on review, batch arbitration-act-20261101T163107-002, translated 2026-11-02
- This site's parser, version 219 — 仲裁法 — structure, counts, cross-references and defined terms, computed 2026-11-01