# 個人情報の保護に関する法律 / Act on the Protection of Personal Information — 第三章 (Chapter 3)

- Law: 個人情報の保護に関する法律 (Act on the Protection of Personal Information), 平成十五年法律第五十七号
- English title "Act on the Protection of Personal Information": Ministry of Justice translation
- Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say.
- Provision: 第三章 (Chapter 3) — address `ch-3`
- Text in force since: 2026-10-01
- URL (the page that opens at this provision): https://japanlaw.org/en/personal-information-protection-act/ch-3
- Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/415AC0000000057/ch-3
- Every provision below carries its address and both URLs on the line under it.
- Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below.

Only the Japanese as published by the government has legal effect; the text
below is a copy of it. Every English rendering below is a translation and
says which kind: the Ministry of Justice's translation, or this
site's machine translation, whose model and date the Sources list names.
They are never merged and never substituted for one another.

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## 第三章　個人情報の保護に関する施策等 — Chapter III Measures to Protect Personal Information
<sup>heading: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>ch-3 · https://japanlaw.org/en/personal-information-protection-act/ch-3 · https://japanlaw.org/l/415AC0000000057/ch-3</sup>

## 第一節　個人情報の保護に関する基本方針 — Section 1 Basic Policy on the Protection of Personal Information
<sup>heading: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>ch-3/sec-1 · https://japanlaw.org/en/personal-information-protection-act/ch-3/sec-1 · https://japanlaw.org/l/415AC0000000057/ch-3/sec-1</sup>

### 第七条
<sup>art-7 · https://japanlaw.org/en/personal-information-protection-act/art-7 · https://japanlaw.org/l/415AC0000000057/art-7</sup>

  **第一項**  政府は、個人情報の保護に関する施策の総合的かつ一体的な推進を図るため、個人情報の保護に関する基本方針（以下「基本方針」という。）を定めなければならない。
  <sup>art-7/par-1 · https://japanlaw.org/en/personal-information-protection-act/art-7/par-1 · https://japanlaw.org/l/415AC0000000057/art-7/par-1</sup>
  The government must establish a basic policy on the protection of personal information (hereinafter referred to as a "basic policy") in order to further comprehensive and integrated measures to protect personal information.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  基本方針は、次に掲げる事項について定めるものとする。
  <sup>art-7/par-2 · https://japanlaw.org/en/personal-information-protection-act/art-7/par-2 · https://japanlaw.org/l/415AC0000000057/art-7/par-2</sup>
  The basic policy is to provide for the following details:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  個人情報の保護に関する施策の推進に関する基本的な方向
    <sup>art-7/par-2/item-1 · https://japanlaw.org/en/personal-information-protection-act/art-7/par-2/item-1 · https://japanlaw.org/l/415AC0000000057/art-7/par-2/item-1</sup>
    the basic course of action for furthering measures to protect personal information;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  国が講ずべき個人情報の保護のための措置に関する事項
    <sup>art-7/par-2/item-2 · https://japanlaw.org/en/personal-information-protection-act/art-7/par-2/item-2 · https://japanlaw.org/l/415AC0000000057/art-7/par-2/item-2</sup>
    the details of the measures to protect personal information that are to be taken by the national government;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  地方公共団体が講ずべき個人情報の保護のための措置に関する基本的な事項
    <sup>art-7/par-2/item-3 · https://japanlaw.org/en/personal-information-protection-act/art-7/par-2/item-3 · https://japanlaw.org/l/415AC0000000057/art-7/par-2/item-3</sup>
    the basic details of the measures to protect personal information that are to be taken by local governments;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **四**  独立行政法人等が講ずべき個人情報の保護のための措置に関する基本的な事項
    <sup>art-7/par-2/item-4 · https://japanlaw.org/en/personal-information-protection-act/art-7/par-2/item-4 · https://japanlaw.org/l/415AC0000000057/art-7/par-2/item-4</sup>
    the basic details of the measures to protect personal information that are to be taken by incorporated administrative agencies or other prescribed corporations;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **五**  地方独立行政法人が講ずべき個人情報の保護のための措置に関する基本的な事項
    <sup>art-7/par-2/item-5 · https://japanlaw.org/en/personal-information-protection-act/art-7/par-2/item-5 · https://japanlaw.org/l/415AC0000000057/art-7/par-2/item-5</sup>
    the basic details of the measures to protect personal information that are to be taken by local incorporated administrative agencies;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **六**  第十六条第二項に規定する個人情報取扱事業者、同条第五項に規定する仮名加工情報取扱事業者及び同条第六項に規定する匿名加工情報取扱事業者並びに第五十一条第一項に規定する認定個人情報保護団体が講ずべき個人情報の保護のための措置に関する基本的な事項
    <sup>art-7/par-2/item-6 · https://japanlaw.org/en/personal-information-protection-act/art-7/par-2/item-6 · https://japanlaw.org/l/415AC0000000057/art-7/par-2/item-6</sup>
    the basic details of the measures to protect personal information to be taken by businesses handling personal information prescribed in Article 16, paragraph (2), businesses handling pseudonymized personal information prescribed in paragraph (5) of that Article, businesses handling anonymized personal information prescribed in paragraph (6) of that Article, and certified personal information protection organizations prescribed in Article 51, paragraph (1);
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **七**  個人情報の取扱いに関する苦情の円滑な処理に関する事項
    <sup>art-7/par-2/item-7 · https://japanlaw.org/en/personal-information-protection-act/art-7/par-2/item-7 · https://japanlaw.org/l/415AC0000000057/art-7/par-2/item-7</sup>
    information about the smooth processing of complaints about the handling of personal information;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **八**  その他個人情報の保護に関する施策の推進に関する重要事項
    <sup>art-7/par-2/item-8 · https://japanlaw.org/en/personal-information-protection-act/art-7/par-2/item-8 · https://japanlaw.org/l/415AC0000000057/art-7/par-2/item-8</sup>
    other material information for furthering measures to protect personal information.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第三項**  内閣総理大臣は、個人情報保護委員会が作成した基本方針の案について閣議の決定を求めなければならない。
  <sup>art-7/par-3 · https://japanlaw.org/en/personal-information-protection-act/art-7/par-3 · https://japanlaw.org/l/415AC0000000057/art-7/par-3</sup>
  The Prime Minister must call for a cabinet decision on the basic policy developed by the Personal Information Protection Commission.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第四項**  内閣総理大臣は、前項の規定による閣議の決定があったときは、遅滞なく、基本方針を公表しなければならない。
  <sup>art-7/par-4 · https://japanlaw.org/en/personal-information-protection-act/art-7/par-4 · https://japanlaw.org/l/415AC0000000057/art-7/par-4</sup>
  Following a cabinet decision made under the preceding paragraph, the Prime Minister must disclose the basic policy to the public without delay.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第五項**  前二項の規定は、基本方針の変更について準用する。
  <sup>art-7/par-5 · https://japanlaw.org/en/personal-information-protection-act/art-7/par-5 · https://japanlaw.org/l/415AC0000000057/art-7/par-5</sup>
  The provisions of the preceding two paragraphs apply mutatis mutandis to amendments to the basic policy.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

## 第二節　国の施策 — Section 2 Measures Taken by the National Government
<sup>heading: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>ch-3/sec-2 · https://japanlaw.org/en/personal-information-protection-act/ch-3/sec-2 · https://japanlaw.org/l/415AC0000000057/ch-3/sec-2</sup>

### 第八条（国の機関等が保有する個人情報の保護） — (Protection of Personal Information Held by a National Government Organ)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-8 · https://japanlaw.org/en/personal-information-protection-act/art-8 · https://japanlaw.org/l/415AC0000000057/art-8</sup>

  **第一項**  国は、その機関が保有する個人情報の適正な取扱いが確保されるよう必要な措置を講ずるものとする。
  <sup>art-8/par-1 · https://japanlaw.org/en/personal-information-protection-act/art-8/par-1 · https://japanlaw.org/l/415AC0000000057/art-8/par-1</sup>
  The national government is to take necessary measures so as to ensure the proper handling of personal information held by its organs.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  国は、独立行政法人等について、その保有する個人情報の適正な取扱いが確保されるよう必要な措置を講ずるものとする。
  <sup>art-8/par-2 · https://japanlaw.org/en/personal-information-protection-act/art-8/par-2 · https://japanlaw.org/l/415AC0000000057/art-8/par-2</sup>
  The national government is to take necessary measures so as to ensure the proper handling of personal information held by incorporated administrative agencies or other prescribed corporations.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第九条（地方公共団体等への支援） — (Support for Local Governments)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-9 · https://japanlaw.org/en/personal-information-protection-act/art-9 · https://japanlaw.org/l/415AC0000000057/art-9</sup>

  **第一項**  国は、地方公共団体が策定し、又は実施する個人情報の保護に関する施策及び国民又は事業者等が個人情報の適正な取扱いの確保に関して行う活動を支援するため、情報の提供、地方公共団体又は事業者等が講ずべき措置の適切かつ有効な実施を図るための指針の策定その他の必要な措置を講ずるものとする。
  <sup>art-9/par-1 · https://japanlaw.org/en/personal-information-protection-act/art-9/par-1 · https://japanlaw.org/l/415AC0000000057/art-9/par-1</sup>
  The national government is to take the necessary measures, such as providing information and formulating guidelines to ensure that local governments and businesses properly and effectively implement the measures that they are required to take, in order to support measures to protect personal information which local governments formulate and implement, and in order to support actions that the people or businesses take to ensure the proper handling of personal information.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第十条（苦情処理のための措置） — (Complaint Processing Measures)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-10 · https://japanlaw.org/en/personal-information-protection-act/art-10 · https://japanlaw.org/l/415AC0000000057/art-10</sup>

  **第一項**  国は、個人情報の取扱いに関し事業者と本人との間に生じた苦情の適切かつ迅速な処理を図るために必要な措置を講ずるものとする。
  <sup>art-10/par-1 · https://japanlaw.org/en/personal-information-protection-act/art-10/par-1 · https://japanlaw.org/l/415AC0000000057/art-10/par-1</sup>
  The national government is to take the necessary measures to ensure the appropriate and prompt processing of complaints arising between businesses and identifiable persons regarding the handling of personal information.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第十一条（個人情報の適正な取扱いを確保するための措置） — (Measures to Ensure the Proper Handling of Personal Information)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-11 · https://japanlaw.org/en/personal-information-protection-act/art-11 · https://japanlaw.org/l/415AC0000000057/art-11</sup>

  **第一項**  国は、地方公共団体との適切な役割分担を通じ、次章に規定する個人情報取扱事業者による個人情報の適正な取扱いを確保するために必要な措置を講ずるものとする。
  <sup>art-11/par-1 · https://japanlaw.org/en/personal-information-protection-act/art-11/par-1 · https://japanlaw.org/l/415AC0000000057/art-11/par-1</sup>
  The national government is to take the necessary measures to ensure that businesses handling personal information as prescribed in the following Chapter properly do so, by effecting an appropriate division of roles between the national and local governments.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  国は、第五章に規定する地方公共団体及び地方独立行政法人による個人情報の適正な取扱いを確保するために必要な措置を講ずるものとする。
  <sup>art-11/par-2 · https://japanlaw.org/en/personal-information-protection-act/art-11/par-2 · https://japanlaw.org/l/415AC0000000057/art-11/par-2</sup>
  The national government is to take the necessary measures to ensure the proper handling of personal information by local governments and local incorporated administrative agencies prescribed in Chapter V.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

## 第三節　地方公共団体の施策 — Section 3 Measures Taken by the Local Government
<sup>heading: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>ch-3/sec-3 · https://japanlaw.org/en/personal-information-protection-act/ch-3/sec-3 · https://japanlaw.org/l/415AC0000000057/ch-3/sec-3</sup>

### 第十二条（地方公共団体の機関等が保有する個人情報の保護） — (Protection of Personal Information Held by Local Government Organs)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-12 · https://japanlaw.org/en/personal-information-protection-act/art-12 · https://japanlaw.org/l/415AC0000000057/art-12</sup>

  **第一項**  地方公共団体は、その機関が保有する個人情報の適正な取扱いが確保されるよう必要な措置を講ずるものとする。
  <sup>art-12/par-1 · https://japanlaw.org/en/personal-information-protection-act/art-12/par-1 · https://japanlaw.org/l/415AC0000000057/art-12/par-1</sup>
  Local governments are to take the necessary measures in order to ensure the proper handling of personal information their organs hold.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  地方公共団体は、その設立に係る地方独立行政法人について、その保有する個人情報の適正な取扱いが確保されるよう必要な措置を講ずるものとする。
  <sup>art-12/par-2 · https://japanlaw.org/en/personal-information-protection-act/art-12/par-2 · https://japanlaw.org/l/415AC0000000057/art-12/par-2</sup>
  Local governments are to take the necessary measures in order to ensure the proper handling of personal information held by local incorporated administrative agencies they establish.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第十三条（区域内の事業者等への支援） — (Support for Local Businesses)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-13 · https://japanlaw.org/en/personal-information-protection-act/art-13 · https://japanlaw.org/l/415AC0000000057/art-13</sup>

  **第一項**  地方公共団体は、個人情報の適正な取扱いを確保するため、その区域内の事業者及び住民に対する支援に必要な措置を講ずるよう努めなければならない。
  <sup>art-13/par-1 · https://japanlaw.org/en/personal-information-protection-act/art-13/par-1 · https://japanlaw.org/l/415AC0000000057/art-13/par-1</sup>
  Local governments must endeavor to take the necessary measures to support businesses and residents within their territory so as to ensure the proper handling of personal information.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第十四条（苦情の処理のあっせん等） — (Mediation for Complaint Processing)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-14 · https://japanlaw.org/en/personal-information-protection-act/art-14 · https://japanlaw.org/l/415AC0000000057/art-14</sup>

  **第一項**  地方公共団体は、個人情報の取扱いに関し事業者と本人との間に生じた苦情が適切かつ迅速に処理されるようにするため、苦情の処理のあっせんその他必要な措置を講ずるよう努めなければならない。
  <sup>art-14/par-1 · https://japanlaw.org/en/personal-information-protection-act/art-14/par-1 · https://japanlaw.org/l/415AC0000000057/art-14/par-1</sup>
  Local governments must endeavor to provide mediation for complaint processing and take other necessary measures to ensure that any complaint arising between a business and an identifiable person regarding the handling of personal information is processed appropriately and promptly.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

## 第四節　国及び地方公共団体の協力 — Section 4 Cooperation between the National and the Local Governments
<sup>heading: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>ch-3/sec-4 · https://japanlaw.org/en/personal-information-protection-act/ch-3/sec-4 · https://japanlaw.org/l/415AC0000000057/ch-3/sec-4</sup>

### 第十五条
<sup>art-15 · https://japanlaw.org/en/personal-information-protection-act/art-15 · https://japanlaw.org/l/415AC0000000057/art-15</sup>

  **第一項**  国及び地方公共団体は、個人情報の保護に関する施策を講ずるにつき、相協力するものとする。
  <sup>art-15/par-1 · https://japanlaw.org/en/personal-information-protection-act/art-15/par-1 · https://japanlaw.org/l/415AC0000000057/art-15/par-1</sup>
  The national and the local governments are to cooperate with one another in taking measures to protect personal information.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

---

## Cites
- art-7/par-2/item-6: 第十六条第二項 → 個人情報の保護に関する法律 第十六条第二項 (Article 16, paragraph (2)), art-16/par-2 — https://japanlaw.org/en/personal-information-protection-act/art-16/par-2 · https://japanlaw.org/l/415AC0000000057/art-16/par-2
- art-7/par-2/item-6: 同条第五項 → 個人情報の保護に関する法律 第十六条第五項 (Article 16, paragraph (5)), art-16/par-5 — https://japanlaw.org/en/personal-information-protection-act/art-16/par-5 · https://japanlaw.org/l/415AC0000000057/art-16/par-5
- art-7/par-2/item-6: 同条第六項 → 個人情報の保護に関する法律 第十六条第六項 (Article 16, paragraph (6)), art-16/par-6 — https://japanlaw.org/en/personal-information-protection-act/art-16/par-6 · https://japanlaw.org/l/415AC0000000057/art-16/par-6
- art-7/par-2/item-6: 第五十一条第一項 → 個人情報の保護に関する法律 第五十一条第一項 (Article 51, paragraph (1)), art-51/par-1 — https://japanlaw.org/en/personal-information-protection-act/art-51/par-1 · https://japanlaw.org/l/415AC0000000057/art-51/par-1
- art-7/par-4: 前項 → 個人情報の保護に関する法律 第七条第三項 (Article 7, paragraph (3)), art-7/par-3 — https://japanlaw.org/en/personal-information-protection-act/art-7/par-3 · https://japanlaw.org/l/415AC0000000057/art-7/par-3
- art-7/par-5: 前二項 → 個人情報の保護に関する法律 第七条第三項 (Article 7, paragraph (3)), art-7/par-3 — https://japanlaw.org/en/personal-information-protection-act/art-7/par-3 · https://japanlaw.org/l/415AC0000000057/art-7/par-3
- art-7/par-5: 前二項 → 個人情報の保護に関する法律 第七条第四項 (Article 7, paragraph (4)), art-7/par-4 — https://japanlaw.org/en/personal-information-protection-act/art-7/par-4 · https://japanlaw.org/l/415AC0000000057/art-7/par-4

---

## Sources

- e-Gov 法令検索, Digital Agency (デジタル庁) — 個人情報の保護に関する法律 — the text in force from 2026-10-01 (https://laws.e-gov.go.jp/law/415AC0000000057/20261001_507AC0000000070), retrieved 2026-10-10
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Act on the Protection of Personal Information — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/4241/tb), retrieved 2026-10-10
- This site's parser, version 190 — 個人情報の保護に関する法律 — structure, counts, cross-references and defined terms, computed 2026-10-10
