# 個人情報の保護に関する法律 / Act on the Protection of Personal Information — 第三十七条 (Article 37) - Law: 個人情報の保護に関する法律 (Act on the Protection of Personal Information), 平成十五年法律第五十七号 - English title "Act on the Protection of Personal Information": Ministry of Justice translation - Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say. - Provision: 第三十七条 (Article 37)（開示等の請求等に応じる手続） — address `art-37` - Text in force since: 2026-10-01 - URL (the page that opens at this provision): https://japanlaw.org/en/personal-information-protection-act/art-37 - Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/415AC0000000057/art-37 - Every provision below carries its address and both URLs on the line under it. - Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below. Only the Japanese as published by the government has legal effect; the text below is a copy of it. Every English rendering below is a translation and says which kind: the Ministry of Justice's translation, or this site's machine translation, whose model and date the Sources list names. They are never merged and never substituted for one another. --- ### 第三十七条（開示等の請求等に応じる手続） — (Procedures for Dealing with Requests for Disclosure and Other Handling) caption: Ministry of Justice translation — Japanese Law Translation Database System art-37 · https://japanlaw.org/en/personal-information-protection-act/art-37 · https://japanlaw.org/l/415AC0000000057/art-37 **第一項** 個人情報取扱事業者は、第三十二条第二項の規定による求め又は第三十三条第一項（同条第五項において準用する場合を含む。次条第一項及び第三十九条において同じ。）、第三十四条第一項若しくは第三十五条第一項、第三項若しくは第五項の規定による請求（以下この条及び第五十四条第一項において「開示等の請求等」という。）に関し、政令で定めるところにより、その求め又は請求を受け付ける方法を定めることができる。この場合において、本人は、当該方法に従って、開示等の請求等を行わなければならない。 art-37/par-1 · https://japanlaw.org/en/personal-information-protection-act/art-37/par-1 · https://japanlaw.org/l/415AC0000000057/art-37/par-1 As regards a request under Article 32, paragraph (2), or a request under Article 33, paragraph (1) (including as applied mutatis mutandis pursuant to paragraph (5) of that Article; the same applies in paragraph (1) of the following Article and Article 39), Article 34, paragraph (1), Article 35, paragraph (1), (3), or (5) (hereinafter referred to as a "request for disclosure or other handling" in this Article and Article 54, paragraph (1)), a business handling personal information may decide on a method of receiving a request as prescribed by Cabinet Order. In such a case, an identifiable person must request disclosure or other handling in that way. Ministry of Justice translation — Japanese Law Translation Database System **第二項** 個人情報取扱事業者は、本人に対し、開示等の請求等に関し、その対象となる保有個人データ又は第三者提供記録を特定するに足りる事項の提示を求めることができる。この場合において、個人情報取扱事業者は、本人が容易かつ的確に開示等の請求等をすることができるよう、当該保有個人データ又は当該第三者提供記録の特定に資する情報の提供その他本人の利便を考慮した適切な措置をとらなければならない。 art-37/par-2 · https://japanlaw.org/en/personal-information-protection-act/art-37/par-2 · https://japanlaw.org/l/415AC0000000057/art-37/par-2 A business handling personal information may request an identifiable person requesting disclosure or other handling to present sufficient information to identify the personal data the business holds or the record of provision to a third party that would be subject to the disclosure or other handling. In such a case, the business handling personal information must provide information to help the person identify the relevant personal data the business holds or the relevant record of provision to a third party, or take other appropriate measures in consideration of the identifiable person's convenience, so as to allow the person to easily and accurately request disclosure or other handling. Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "A business handling information may request an identifiable person requesting disclosure or other handling to present sufficient information to identify the personal data the business holds or the record of provision to a third party that would be subject to the disclosure or other handling. In such a case, the business handling personal information must provide information to help the person identify the relevant personal data the business holds or the relevant record of provision to a third party, or take other appropriate measures in consideration of the identifiable person's convenience, so as to allow the person to easily and accurately request disclosure or other handling." — https://www.japaneselawtranslation.go.jp/en/laws/view/4241/tb **第三項** 開示等の請求等は、政令で定めるところにより、代理人によってすることができる。 art-37/par-3 · https://japanlaw.org/en/personal-information-protection-act/art-37/par-3 · https://japanlaw.org/l/415AC0000000057/art-37/par-3 A person may request disclosure or other handling through an agent, as prescribed by Cabinet Order. Ministry of Justice translation — Japanese Law Translation Database System **第四項** 個人情報取扱事業者は、前三項の規定に基づき開示等の請求等に応じる手続を定めるに当たっては、本人に過重な負担を課するものとならないよう配慮しなければならない。 art-37/par-4 · https://japanlaw.org/en/personal-information-protection-act/art-37/par-4 · https://japanlaw.org/l/415AC0000000057/art-37/par-4 In establishing procedures for dealing with requests for disclosure and other handling pursuant to the preceding three paragraphs, a business handling personal information must take care to ensure that the procedures do not impose an excessive burden on identifiable persons. Ministry of Justice translation — Japanese Law Translation Database System --- ## Cites - art-37/par-1: 第三十二条第二項 → 個人情報の保護に関する法律 第三十二条第二項 (Article 32, paragraph (2)), art-32/par-2 — https://japanlaw.org/en/personal-information-protection-act/art-32/par-2 · https://japanlaw.org/l/415AC0000000057/art-32/par-2 - art-37/par-1: 第三十三条第一項 → 個人情報の保護に関する法律 第三十三条第一項 (Article 33, paragraph (1)), art-33/par-1 — https://japanlaw.org/en/personal-information-protection-act/art-33/par-1 · https://japanlaw.org/l/415AC0000000057/art-33/par-1 - art-37/par-1: 同条第五項 → 個人情報の保護に関する法律 第三十三条第五項 (Article 33, paragraph (5)), art-33/par-5 — https://japanlaw.org/en/personal-information-protection-act/art-33/par-5 · https://japanlaw.org/l/415AC0000000057/art-33/par-5 - art-37/par-1: 次条第一項 → 個人情報の保護に関する法律 第三十八条第一項 (Article 38, paragraph (1)), art-38/par-1 — https://japanlaw.org/en/personal-information-protection-act/art-38/par-1 · https://japanlaw.org/l/415AC0000000057/art-38/par-1 - art-37/par-1: 第三十九条 → 個人情報の保護に関する法律 第三十九条 (Article 39), art-39 — https://japanlaw.org/en/personal-information-protection-act/art-39 · https://japanlaw.org/l/415AC0000000057/art-39 - art-37/par-1: 第三十四条第一項 → 個人情報の保護に関する法律 第三十四条第一項 (Article 34, paragraph (1)), art-34/par-1 — https://japanlaw.org/en/personal-information-protection-act/art-34/par-1 · https://japanlaw.org/l/415AC0000000057/art-34/par-1 - art-37/par-1: 第三十五条第一項 → 個人情報の保護に関する法律 第三十五条第一項 (Article 35, paragraph (1)), art-35/par-1 — https://japanlaw.org/en/personal-information-protection-act/art-35/par-1 · https://japanlaw.org/l/415AC0000000057/art-35/par-1 - art-37/par-1: 第三項 → 個人情報の保護に関する法律 第三十五条第三項 (Article 35, paragraph (3)), art-35/par-3 — https://japanlaw.org/en/personal-information-protection-act/art-35/par-3 · https://japanlaw.org/l/415AC0000000057/art-35/par-3 - art-37/par-1: 第五項 → 個人情報の保護に関する法律 第三十五条第五項 (Article 35, paragraph (5)), art-35/par-5 — https://japanlaw.org/en/personal-information-protection-act/art-35/par-5 · https://japanlaw.org/l/415AC0000000057/art-35/par-5 - art-37/par-1: この条 → 個人情報の保護に関する法律 第三十七条 (Article 37), art-37 — https://japanlaw.org/en/personal-information-protection-act/art-37 · https://japanlaw.org/l/415AC0000000057/art-37 - art-37/par-1: 第五十四条第一項 → 個人情報の保護に関する法律 第五十四条第一項 (Article 54, paragraph (1)), art-54/par-1 — https://japanlaw.org/en/personal-information-protection-act/art-54/par-1 · https://japanlaw.org/l/415AC0000000057/art-54/par-1 - art-37/par-4: 前三項 → 個人情報の保護に関する法律 第三十七条第一項 (Article 37, paragraph (1)), art-37/par-1 — https://japanlaw.org/en/personal-information-protection-act/art-37/par-1 · https://japanlaw.org/l/415AC0000000057/art-37/par-1 - art-37/par-4: 前三項 → 個人情報の保護に関する法律 第三十七条第二項 (Article 37, paragraph (2)), art-37/par-2 — https://japanlaw.org/en/personal-information-protection-act/art-37/par-2 · https://japanlaw.org/l/415AC0000000057/art-37/par-2 - art-37/par-4: 前三項 → 個人情報の保護に関する法律 第三十七条第三項 (Article 37, paragraph (3)), art-37/par-3 — https://japanlaw.org/en/personal-information-protection-act/art-37/par-3 · https://japanlaw.org/l/415AC0000000057/art-37/par-3 ## Cited by 6 provisions cite this one. No official source publishes this direction. - 個人情報の保護に関する法律 第三十三条第五項（開示） — https://japanlaw.org/en/personal-information-protection-act/art-33/par-5 · https://japanlaw.org/l/415AC0000000057/art-33/par-5 - 個人情報の保護に関する法律 第三十七条第一項（開示等の請求等に応じる手続） — https://japanlaw.org/en/personal-information-protection-act/art-37/par-1 · https://japanlaw.org/l/415AC0000000057/art-37/par-1 - 個人情報の保護に関する法律 第三十七条第四項（開示等の請求等に応じる手続） — https://japanlaw.org/en/personal-information-protection-act/art-37/par-4 · https://japanlaw.org/l/415AC0000000057/art-37/par-4 - 個人情報の保護に関する法律 第四十一条第九項（仮名加工情報の作成等） — https://japanlaw.org/en/personal-information-protection-act/art-41/par-9 · https://japanlaw.org/l/415AC0000000057/art-41/par-9 - 個人情報の保護に関する法律 第五十八条第一項（適用の特例） — https://japanlaw.org/en/personal-information-protection-act/art-58/par-1 · https://japanlaw.org/l/415AC0000000057/art-58/par-1 - 個人情報の保護に関する法律 第五十八条第二項（適用の特例） — https://japanlaw.org/en/personal-information-protection-act/art-58/par-2 · https://japanlaw.org/l/415AC0000000057/art-58/par-2 --- ## Sources - claude-opus-5-5 — Corrections to the Ministry of Justice's English of paragraphs, written 2026-10-11 - e-Gov 法令検索, Digital Agency (デジタル庁) — 個人情報の保護に関する法律 — the text in force from 2026-10-01 (https://laws.e-gov.go.jp/law/415AC0000000057/20261001_507AC0000000070), retrieved 2026-10-10 - Japanese Law Translation Database System, Ministry of Justice (法務省) — Act on the Protection of Personal Information — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/4241/tb), retrieved 2026-10-10 - Japanese Law Translation Database System, Ministry of Justice (法務省) — Act on the Protection of Personal Information (個人情報の保護に関する法律), Article 37, paragraph (2) — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/4241/tb), retrieved 2026-10-10 - This site's parser, version 190 — 個人情報の保護に関する法律 — structure, counts, cross-references and defined terms, computed 2026-10-10