# 資金決済に関する法律 / Payment Services Act — 第十三条 (Article 13)

- Law: 資金決済に関する法律 (Payment Services Act), 平成二十一年法律第五十九号
- English title "Payment Services Act": Ministry of Justice translation
- Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say.
- Provision: 第十三条 (Article 13)（利用者の保護等に関する措置） — address `art-13`
- Text in force since: 2026-08-12
- URL (the page that opens at this provision): https://japanlaw.org/en/payment-services-act/art-13
- Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/421AC0000000059/art-13
- Every provision below carries its address and both URLs on the line under it.
- Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below.

Only the Japanese as published by the government has legal effect; the text
below is a copy of it. Every English rendering below is a translation and
says which kind: the Ministry of Justice's translation, or this
site's machine translation, whose model and date the Sources list names.
They are never merged and never substituted for one another.

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### 第十三条（利用者の保護等に関する措置） — (Measures for Protecting Users)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-13 · https://japanlaw.org/en/payment-services-act/art-13 · https://japanlaw.org/l/421AC0000000059/art-13</sup>

  **第一項**  前払式支払手段発行者は、前払式支払手段を発行する場合には、内閣府令で定めるところにより、次に掲げる事項に関する情報を利用者に提供しなければならない。
  <sup>art-13/par-1 · https://japanlaw.org/en/payment-services-act/art-13/par-1 · https://japanlaw.org/l/421AC0000000059/art-13/par-1</sup>
  When issuing prepaid payment instruments, an issuer of prepaid payment instruments must, pursuant to the provisions of Cabinet Office Order, provide users with information on the following particulars:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  氏名、商号又は名称
    <sup>art-13/par-1/item-1 · https://japanlaw.org/en/payment-services-act/art-13/par-1/item-1 · https://japanlaw.org/l/421AC0000000059/art-13/par-1/item-1</sup>
    name, trade name or other name;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  前払式支払手段の支払可能金額等
    <sup>art-13/par-1/item-2 · https://japanlaw.org/en/payment-services-act/art-13/par-1/item-2 · https://japanlaw.org/l/421AC0000000059/art-13/par-1/item-2</sup>
    amount available for payment, etc. of the prepaid payment instruments;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  物品等の購入若しくは借受けを行い、若しくは役務の提供を受ける場合にこれらの代価の弁済のために使用し、又は物品等の給付若しくは役務の提供を請求することができる期間又は期限が設けられているときは、当該期間又は期限
    <sup>art-13/par-1/item-3 · https://japanlaw.org/en/payment-services-act/art-13/par-1/item-3 · https://japanlaw.org/l/421AC0000000059/art-13/par-1/item-3</sup>
    if a specified period of time which is available for the purpose of paying consideration for the purchase or renting of goods, etc. or the receipt of services being provided or for the purpose of claiming the delivery or provision of those goods, etc. or services, or the due date is set for the prepaid payment instruments, the period of time or due date;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **四**  前払式支払手段の発行及び利用に関する利用者からの苦情又は相談に応ずる営業所又は事務所の所在地及び連絡先
    <sup>art-13/par-1/item-4 · https://japanlaw.org/en/payment-services-act/art-13/par-1/item-4 · https://japanlaw.org/l/421AC0000000059/art-13/par-1/item-4</sup>
    location and contact address of the business office or office that handles complaints from the users about the issuance and use of prepaid payment instruments or provide consultations for the users; and
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **五**  その他内閣府令で定める事項
    <sup>art-13/par-1/item-5 · https://japanlaw.org/en/payment-services-act/art-13/par-1/item-5 · https://japanlaw.org/l/421AC0000000059/art-13/par-1/item-5</sup>
    other particulars specified by Cabinet Office Order.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  前払式支払手段発行者が加入する認定資金決済事業者協会が当該前払式支払手段発行者に係る前項第四号に掲げる事項を前払式支払手段の利用者に周知する場合その他の内閣府令で定める場合には、当該前払式支払手段発行者は、同項の規定にかかわらず、当該事項について同項の規定による情報の提供をすることを要しない。
  <sup>art-13/par-2 · https://japanlaw.org/en/payment-services-act/art-13/par-2 · https://japanlaw.org/l/421AC0000000059/art-13/par-2</sup>
  Notwithstanding the provisions of the preceding paragraph, if the certified association for payment service providers of which the issuer of prepaid payment instruments is a member makes public to the users of prepaid payment instruments the particulars listed in item (iv) of the preceding paragraph pertaining to the issuer of prepaid payment instruments or in other cases specified by Cabinet Office Order, the issuer of prepaid payment instruments is not required to provide information as prescribed in that paragraph with regard to those particulars.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第三項**  前払式支払手段発行者は、第一項に規定するもののほか、内閣府令で定めるところにより、前払式支払手段の利用者の保護を図り、及び前払式支払手段の発行の業務の健全かつ適切な運営を確保するために必要な措置を講じなければならない。
  <sup>art-13/par-3 · https://japanlaw.org/en/payment-services-act/art-13/par-3 · https://japanlaw.org/l/421AC0000000059/art-13/par-3</sup>
  Beyond what is provided for in paragraph (1), an issuer of prepaid payment instruments must, pursuant to the provisions of Cabinet Office Order, take necessary measures for protecting the users of prepaid payment instruments and ensuring sound and appropriate management of business of issuing prepaid payment instruments.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

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## Cites
- art-13/par-2: 前項第四号 → 資金決済に関する法律 第十三条第一項第四号 (Article 13, paragraph (1), item (iv)), art-13/par-1/item-4 — https://japanlaw.org/en/payment-services-act/art-13/par-1/item-4 · https://japanlaw.org/l/421AC0000000059/art-13/par-1/item-4
- art-13/par-2: 同項 → 資金決済に関する法律 第十三条第一項 (Article 13, paragraph (1)), art-13/par-1 — https://japanlaw.org/en/payment-services-act/art-13/par-1 · https://japanlaw.org/l/421AC0000000059/art-13/par-1
- art-13/par-3: 第一項 → 資金決済に関する法律 第十三条第一項 (Article 13, paragraph (1)), art-13/par-1 — https://japanlaw.org/en/payment-services-act/art-13/par-1 · https://japanlaw.org/l/421AC0000000059/art-13/par-1

## Cited by

5 provisions cite this one. No official source publishes this direction.

- 資金決済に関する法律 第十三条第二項（利用者の保護等に関する措置） — https://japanlaw.org/en/payment-services-act/art-13/par-2 · https://japanlaw.org/l/421AC0000000059/art-13/par-2
- 資金決済に関する法律 第十三条第三項（利用者の保護等に関する措置） — https://japanlaw.org/en/payment-services-act/art-13/par-3 · https://japanlaw.org/l/421AC0000000059/art-13/par-3
- 資金決済に関する法律 第九十条第一項（会員に関する情報の利用者への周知等） — https://japanlaw.org/en/payment-services-act/art-90/par-1 · https://japanlaw.org/l/421AC0000000059/art-90/par-1
- 資金決済に関する法律 第百十四条第一項第二号 — https://japanlaw.org/en/payment-services-act/art-114/par-1/item-2 · https://japanlaw.org/l/421AC0000000059/art-114/par-1/item-2
- 資金決済に関する法律 附則第十条第一項 — https://japanlaw.org/en/payment-services-act/suppl-4211-59/art-10/par-1 · https://japanlaw.org/l/421AC0000000059/suppl-4211-59/art-10/par-1

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## Sources

- e-Gov 法令検索, Digital Agency (デジタル庁) — 資金決済に関する法律 — the text in force from 2026-08-12 (https://laws.e-gov.go.jp/law/421AC0000000059/20260812_508AC0000000064), retrieved 2026-10-12
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Payment Services Act — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/4477/tb), retrieved 2026-10-12
- This site's parser, version 189 — 資金決済に関する法律 — structure, counts, cross-references and defined terms, computed 2026-10-12
