# 職業安定法 / Employment Security Act — 第四十三条の七 (Article 43-7)

- Law: 職業安定法 (Employment Security Act), 昭和二十二年法律第百四十一号
- English title "Employment Security Act": Ministry of Justice translation
- Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say.
- Provision: 第四十三条の七 (Article 43-7)（苦情の処理） — address `art-43-7`
- Text in force since: 2026-04-01
- URL (the page that opens at this provision): https://japanlaw.org/en/employment-security-act/art-43-7
- Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/322AC0000000141/art-43-7
- Every provision below carries its address and both URLs on the line under it.
- Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below.

Only the Japanese as published by the government has legal effect; the text
below is a copy of it. Every English rendering below is a translation and
says which kind: the Ministry of Justice's translation, or this
site's machine translation, whose model and date the Sources list names.
They are never merged and never substituted for one another.

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### 第四十三条の七（苦情の処理） — (Complaint Processing)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-43-7 · https://japanlaw.org/en/employment-security-act/art-43-7 · https://japanlaw.org/l/322AC0000000141/art-43-7</sup>

**第一項**  募集情報等提供事業を行う者は、労働者になろうとする者、労働者の募集を行う者、募集受託者、職業紹介事業者その他厚生労働省令で定める者から申出を受けた当該事業に関する苦情を適切かつ迅速に処理しなければならない。
<sup>art-43-7/par-1 · https://japanlaw.org/en/employment-security-act/art-43-7/par-1 · https://japanlaw.org/l/322AC0000000141/art-43-7/par-1</sup>
A person offering the service of providing recruitment/candidate information must properly and promptly process complaints concerning the service filed by an aspiring worker, a person recruiting workers, a commissioned recruiter, a provider of employment placement services or other persons provided for by Order of the Ministry of Health, Labour and Welfare.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第二項**  募集情報等提供事業を行う者は、前項の目的を達成するために必要な体制を整備しなければならない。
<sup>art-43-7/par-2 · https://japanlaw.org/en/employment-security-act/art-43-7/par-2 · https://japanlaw.org/l/322AC0000000141/art-43-7/par-2</sup>
A person offering the service of providing recruitment/candidate information must develop a system necessary to achieve the purpose referred to in the preceding paragraph.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

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## Cites
- art-43-7/par-2: 前項 → 職業安定法 第四十三条の七第一項 (Article 43-7, paragraph (1)), art-43-7/par-1 — https://japanlaw.org/en/employment-security-act/art-43-7/par-1 · https://japanlaw.org/l/322AC0000000141/art-43-7/par-1

## Cited by

1 provision cites this one. No official source publishes this direction.

- 職業安定法 第四十三条の七第二項（苦情の処理） — https://japanlaw.org/en/employment-security-act/art-43-7/par-2 · https://japanlaw.org/l/322AC0000000141/art-43-7/par-2

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## Sources

- e-Gov 法令検索, Digital Agency (デジタル庁) — 職業安定法 — the text in force from 2026-04-01 (https://laws.e-gov.go.jp/law/322AC0000000141/20260401_506AC0000000050), retrieved 2026-10-17
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Employment Security Act — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/4627/tb), retrieved 2026-10-17
- This site's parser, version 209 — 職業安定法 — structure, counts, cross-references and defined terms, computed 2026-10-17
