# 障害者の雇用の促進等に関する法律 / Act to Facilitate the Employment of Persons with Disabilities — 第七十四条の四 (Article 74-4)
- Law: 障害者の雇用の促進等に関する法律 (Act to Facilitate the Employment of Persons with Disabilities), 昭和三十五年法律第百二十三号
- English title "Act to Facilitate the Employment of Persons with Disabilities": Ministry of Justice translation
- Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say.
- Provision: 第七十四条の四 (Article 74-4)（苦情の自主的解決） — address `art-74-4`
- Text in force since: 2026-10-01
- URL (the page that opens at this provision): https://japanlaw.org/en/employment-of-persons-with-disabilities-act/art-74-4
- Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/335AC0000000123/art-74-4
- Every provision below carries its address and both URLs on the line under it.
- Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below.
Only the Japanese as published by the government has legal effect; the text
below is a copy of it. Every English rendering below is a translation and
says which kind: the Ministry of Justice's translation, or this
site's machine translation, whose model and date the Sources list names.
They are never merged and never substituted for one another.
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### 第七十四条の四（苦情の自主的解決） — (Self-Initiated Resolution of Grievances)
caption: Ministry of Justice translation — Japanese Law Translation Database System
art-74-4 · https://japanlaw.org/en/employment-of-persons-with-disabilities-act/art-74-4 · https://japanlaw.org/l/335AC0000000123/art-74-4
**第一項** 事業主は、第三十五条及び第三十六条の三に定める事項に関し、障害者である労働者から苦情の申出を受けたときは、苦情処理機関（事業主を代表する者及び当該事業所の労働者を代表する者を構成員とする当該事業所の労働者の苦情を処理するための機関をいう。）に対し当該苦情の処理を委ねる等その自主的な解決を図るように努めなければならない。
art-74-4/par-1 · https://japanlaw.org/en/employment-of-persons-with-disabilities-act/art-74-4/par-1 · https://japanlaw.org/l/335AC0000000123/art-74-4/par-1
If an employer has had a grievance raised by a worker with a disability with regard to any of the things provided for in Article 35 or Article 36-3, the employer must endeavor to achieve a self-initiated resolution by entrusting the handling of that grievance to a grievance body (meaning the body that is meant to handle the grievances of the workers at the relevant place of business, and that is composed of persons representing the employer and person representing the workers at that place of business) or in other ways.
Ministry of Justice translation — Japanese Law Translation Database System
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## Cites
- art-74-4/par-1: 第三十五条 → 障害者の雇用の促進等に関する法律 第三十五条 (Article 35), art-35 — https://japanlaw.org/en/employment-of-persons-with-disabilities-act/art-35 · https://japanlaw.org/l/335AC0000000123/art-35
- art-74-4/par-1: 第三十六条の三 → 障害者の雇用の促進等に関する法律 第三十六条の三 (Article 36-3), art-36-3 — https://japanlaw.org/en/employment-of-persons-with-disabilities-act/art-36-3 · https://japanlaw.org/l/335AC0000000123/art-36-3
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## Sources
- e-Gov 法令検索, Digital Agency (デジタル庁) — 障害者の雇用の促進等に関する法律 — the text in force from 2026-10-01 (https://laws.e-gov.go.jp/law/335AC0000000123/20261001_507AC0000000063), retrieved 2026-10-18
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Act to Facilitate the Employment of Persons with Disabilities — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/3845/tb), retrieved 2026-10-18
- This site's parser, version 209 — 障害者の雇用の促進等に関する法律 — structure, counts, cross-references and defined terms, computed 2026-10-18