# 消費者安全法 / Consumer Safety Act — 第四章 (Chapter 4)

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- Law: 消費者安全法 (Consumer Safety Act), 平成二十一年法律第五十号
- English title "Consumer Safety Act": Ministry of Justice translation
- Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say.
- Provision: 第四章 (Chapter 4) — address `ch-4`
- Text in force since: 2025-06-01
- URL (the page that opens at this provision): https://japanlaw.org/en/consumer-safety-act/ch-4
- Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/421AC0000000050/ch-4
- Every provision below carries its address and both URLs on the line under it.
- Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below.

Only the Japanese as published by the government has legal effect; the text
below is a copy of it. Every English rendering below is a translation and
says which kind: the Ministry of Justice's translation, or this
site's machine translation, whose model and date the Sources list names.
They are never merged and never substituted for one another.

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## 第四章　消費者事故等に関する情報の集約等 — Chapter IV Consolidation of Information about Actual and Potential Consumer-Related Incidents
<sup>heading: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>ch-4 · https://japanlaw.org/en/consumer-safety-act/ch-4 · https://japanlaw.org/l/421AC0000000050/ch-4</sup>

### 第十二条（消費者事故等の発生に関する情報の通知） — (Notifying the Prime Minister with Information about the Occurrence of an Actual or Potential Consumer-Related Incident)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-12 · https://japanlaw.org/en/consumer-safety-act/art-12 · https://japanlaw.org/l/421AC0000000050/art-12</sup>

**第一項**  行政機関の長、都道府県知事、市町村長及び国民生活センターの長は、重大事故等が発生した旨の情報を得たときは、直ちに、内閣総理大臣に対し、内閣府令で定めるところにより、その旨及び当該重大事故等の概要その他内閣府令で定める事項を通知しなければならない。
<sup>art-12/par-1 · https://japanlaw.org/en/consumer-safety-act/art-12/par-1 · https://japanlaw.org/l/421AC0000000050/art-12/par-1</sup>
On being informed that an Actual or Potential Serious Accident has occurred, the head of an administrative organ, the prefectural governor, the municipal mayor, or the president of the National Consumer Affairs Center of Japan must notify the Prime Minister of this, give the Prime Minister an outline of the Actual or Potential Serious Accident, and notify the Prime Minister of the particulars provided by Cabinet Office Order immediately, and pursuant to the provisions of Cabinet Office Order.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第二項**  行政機関の長、都道府県知事、市町村長及び国民生活センターの長は、消費者事故等（重大事故等を除く。）が発生した旨の情報を得た場合であって、当該消費者事故等の態様、当該消費者事故等に係る商品等又は役務の特性その他当該消費者事故等に関する状況に照らし、当該消費者事故等による被害が拡大し、又は当該消費者事故等と同種若しくは類似の消費者事故等が発生するおそれがあると認めるときは、内閣総理大臣に対し、内閣府令で定めるところにより、当該消費者事故等が発生した旨及び当該消費者事故等の概要その他内閣府令で定める事項を通知するものとする。
<sup>art-12/par-2 · https://japanlaw.org/en/consumer-safety-act/art-12/par-2 · https://japanlaw.org/l/421AC0000000050/art-12/par-2</sup>
On being informed that an Actual or Potential Consumer-Related Incident (other than an Actual or Potential Serious Accident) has occurred and finding it to be likely, in light of the form of the Actual or Potential Consumer-Related Incident, the characteristics of the good or product or the service involved in the Actual or Potential Consumer-Related Incident, and other circumstances of the Actual or Potential Consumer-Related Incident, that instances of harm from the Actual or Potential Consumer-Related Incident will increase or that the same or a similar type of Actual or Potential Consumer-Related Incident will occur, the head of an administrative organ, the prefectural governor, the municipal mayor, or the president of the National Consumer Affairs Center of Japan must notify the Prime Minister that the Actual or Potential Consumer-Related Incident has occurred, give the Prime Minister an outline of the Actual or Potential Consumer-Related Incident, and notify the Prime Minister of other information provided by Cabinet Office Order, in accordance with Cabinet Office Order.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第三項**  前二項の規定は、その通知をすべき者が次の各号のいずれかに該当するときは、適用しない。
<sup>art-12/par-3 · https://japanlaw.org/en/consumer-safety-act/art-12/par-3 · https://japanlaw.org/l/421AC0000000050/art-12/par-3</sup>
The provisions of the preceding two paragraphs do not apply if the person that is required to notify is:
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **一**  次のイからニまでに掲げる者であって、それぞれイからニまでに定める者に対し、他の法律の規定により、当該消費者事故等の発生について通知し、又は報告しなければならないこととされているもの
  <sup>art-12/par-3/item-1 · https://japanlaw.org/en/consumer-safety-act/art-12/par-3/item-1 · https://japanlaw.org/l/421AC0000000050/art-12/par-3/item-1</sup>
  a person set forth in the former portion of one of sub-items (a) through (d) below who, pursuant to the provisions of any other law, must notify or report to the person set forth in the latter portion of the applicable sub-item with regard to the occurrence of an Actual or Potential Consumer-Related Incident:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **イ**  行政機関の長　内閣総理大臣
    <sup>art-12/par-3/item-1/sub-1 · https://japanlaw.org/en/consumer-safety-act/art-12/par-3/item-1/sub-1 · https://japanlaw.org/l/421AC0000000050/art-12/par-3/item-1/sub-1</sup>
    the head of an administrative organ:the Prime Minister;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **ロ**  都道府県知事　行政機関の長
    <sup>art-12/par-3/item-1/sub-2 · https://japanlaw.org/en/consumer-safety-act/art-12/par-3/item-1/sub-2 · https://japanlaw.org/l/421AC0000000050/art-12/par-3/item-1/sub-2</sup>
    a prefectural governor:the head of an administrative organ;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **ハ**  市町村長　行政機関の長又は都道府県知事
    <sup>art-12/par-3/item-1/sub-3 · https://japanlaw.org/en/consumer-safety-act/art-12/par-3/item-1/sub-3 · https://japanlaw.org/l/421AC0000000050/art-12/par-3/item-1/sub-3</sup>
    a municipal mayor:the head of an administrative organ or the prefectural governor;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **ニ**  国民生活センターの長　行政機関の長
    <sup>art-12/par-3/item-1/sub-4 · https://japanlaw.org/en/consumer-safety-act/art-12/par-3/item-1/sub-4 · https://japanlaw.org/l/421AC0000000050/art-12/par-3/item-1/sub-4</sup>
    the president of the National Consumer Affairs Center of Japan:the head of an administrative organ.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **二**  前二項の規定により内閣総理大臣に対し消費者事故等の発生に係る通知をしなければならないこととされている他の者から当該消費者事故等の発生に関する情報を得た者（前号に該当する者を除く。）
  <sup>art-12/par-3/item-2 · https://japanlaw.org/en/consumer-safety-act/art-12/par-3/item-2 · https://japanlaw.org/l/421AC0000000050/art-12/par-3/item-2</sup>
  a person who is informed of the occurrence of an Actual or Potential Consumer-Related Incident by another person (other than one falling under the preceding item) who is required to notify the Prime Minister of the occurrence of an Actual or Potential Consumer-Related Incident pursuant to one of the preceding two paragraphs; or
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **三**  前二号に掲げる者に準ずるものとして内閣府令で定める者（前二号に該当する者を除く。）
  <sup>art-12/par-3/item-3 · https://japanlaw.org/en/consumer-safety-act/art-12/par-3/item-3 · https://japanlaw.org/l/421AC0000000050/art-12/par-3/item-3</sup>
  any person (other than one falling under the preceding two items) provided by Cabinet Office Order as being equivalent to the persons set forth in the preceding two items.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第四項**  第一項又は第二項の場合において、行政機関の長、都道府県知事、市町村長及び国民生活センターの長が、これらの規定による通知に代えて、全国消費生活情報ネットワークシステム（行政機関の長、地方公共団体の機関、国民生活センターその他内閣府令で定める者の使用に係る電子計算機を相互に電気通信回線で接続した電子情報処理組織であって、消費生活に関する情報を蓄積し、及び利用するために、内閣府令で定めるところにより国民生活センターが設置し、及び管理するものをいう。）への入力その他内閣総理大臣及び当該通知をしなければならないこととされている者が電磁的方法を利用して同一の情報を閲覧することができる状態に置く措置であって内閣府令で定めるものを講じたときは、当該通知をしたものとみなす。
<sup>art-12/par-4 · https://japanlaw.org/en/consumer-safety-act/art-12/par-4 · https://japanlaw.org/l/421AC0000000050/art-12/par-4</sup>
In a case as referred to in paragraph (1) or paragraph (2), if, in lieu of notifying the Prime Minister pursuant to the provisions of those paragraphs, the head of the administrative organ, prefectural governor, municipal mayor, or president of the National Consumer Affairs Center of Japan inputs necessary information into the Practical Living Information Online Network System (an electronic data processing system that connects computers used by the head of the administrative organ, organizations of local governments, the National Consumer Affairs Center of Japan and other people designated by Cabinet Office Order via telecommunications lines, which is installed and managed by the National Consumer Affairs Center of Japan pursuant to the provisions of Cabinet Office Order for accumulating and using information on consumer affairs) or takes the measures provided by Cabinet Office Order to put the information into a form that the Prime Minister and any other person who it is decided must give the notice can inspect by electronic or magnetic means, the notice is deemed to have been made.
<sup>Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "In a case as referred to in paragraph (1) or paragraph (2), if, in lieu of notifying the Prime Minister pursuant to the provisions of those paragraphs, the head of the administrative organ, prefectural governor, municipal mayor, or president of the National Consumer Affairs Center of Japan inputs necessary information into the Practical Living Information Online Network System (an electronic data processing system that connects computers used by the head of the administrative organ, organizations of local governments, the National Consumer Affairs Center of Japan and other people designated by Cabinet Office Order via telecommunications lines, which is installed and managed by the National Consumer Affairs Center of Japan pursuant to the provisions of Cabinet Office Order for accumulating and using information on consumer affairs) or takes the measures provided by Cabinet Office Order to put the information into a form that the Prime Minister and any other person who it is decided must be notified can inspect by electronic or magnetic means, the notice is deemed to have been made." — https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb</sup>

**第五項**  国及び国民生活センターは、地方公共団体に対し、第一項及び第二項の規定による通知の円滑かつ確実な実施に関し、助言その他の必要な援助を行うものとする。
<sup>art-12/par-5 · https://japanlaw.org/en/consumer-safety-act/art-12/par-5 · https://japanlaw.org/l/421AC0000000050/art-12/par-5</sup>
The national government and National Consumer Affairs Center of Japan are to give advice and other necessary assistance to local governments for notifying smoothly and surely pursuant to the provisions of paragraphs (1) and (2).
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第十三条（消費者事故等に関する情報の集約及び分析等） — (Consolidation and Analysis of Information about Actual and Potential Consumer-Related Incidents)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-13 · https://japanlaw.org/en/consumer-safety-act/art-13 · https://japanlaw.org/l/421AC0000000050/art-13</sup>

**第一項**  内閣総理大臣は、前条第一項又は第二項の規定による通知により得た情報その他消費者事故等に関する情報が消費者安全の確保を図るため有効に活用されるよう、迅速かつ適確に、当該情報の集約及び分析を行い、その結果を取りまとめるものとする。
<sup>art-13/par-1 · https://japanlaw.org/en/consumer-safety-act/art-13/par-1 · https://japanlaw.org/l/421AC0000000050/art-13/par-1</sup>
The Prime Minister is to consolidate and analyze the information of which the Prime Minister is notified pursuant to paragraph (1) or paragraph (2) of the preceding Article and other information about Actual and Potential Consumer-Related Incidents promptly and reliably, and to compile the results of this so that the information can be used effectively for Ensuring Consumer Safety.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第二項**  内閣総理大臣は、前項の規定により取りまとめた結果を、関係行政機関、関係地方公共団体及び国民生活センターに提供するとともに、消費者委員会に報告するものとする。
<sup>art-13/par-2 · https://japanlaw.org/en/consumer-safety-act/art-13/par-2 · https://japanlaw.org/l/421AC0000000050/art-13/par-2</sup>
The Prime Minister is to provide the results compiled pursuant to the preceding paragraph to the relevant administrative organs, relevant local governments, and the National Consumer Affairs Center of Japan, as well as reporting them to the Consumer Commission.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第三項**  内閣総理大臣は、第一項の規定により取りまとめた結果を公表しなければならない。
<sup>art-13/par-3 · https://japanlaw.org/en/consumer-safety-act/art-13/par-3 · https://japanlaw.org/l/421AC0000000050/art-13/par-3</sup>
The Prime Minister must disclose the results compiled pursuant to paragraph (1) to the public.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第四項**  内閣総理大臣は、国会に対し、第一項の規定により取りまとめた結果を報告しなければならない。
<sup>art-13/par-4 · https://japanlaw.org/en/consumer-safety-act/art-13/par-4 · https://japanlaw.org/l/421AC0000000050/art-13/par-4</sup>
The Prime Minister must report the results compiled pursuant to paragraph (1) to the Diet.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第十四条（資料の提供要求等） — (Requests for Materials to Be Submitted)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-14 · https://japanlaw.org/en/consumer-safety-act/art-14 · https://japanlaw.org/l/421AC0000000050/art-14</sup>

**第一項**  内閣総理大臣は、前条第一項の規定による情報の集約及び分析並びにその結果の取りまとめを行うため必要があると認めるときは、関係行政機関の長、関係地方公共団体の長、国民生活センターの長その他の関係者（第三十五条及び第三十八条第二項において「関係行政機関の長等」という。）に対し、資料の提供、意見の表明、消費者事故等の原因の究明のために必要な調査、分析又は検査の実施その他必要な協力を求めることができる。
<sup>art-14/par-1 · https://japanlaw.org/en/consumer-safety-act/art-14/par-1 · https://japanlaw.org/l/421AC0000000050/art-14/par-1</sup>
If the Prime Minister finds it necessary for consolidating and analyzing information and for compiling the results of this pursuant to paragraph (1) of the preceding Article, the Prime Minister may ask the head of the relevant administrative organ, the head of the relevant local government, the president of the National Consumer Affairs Center of Japan, and other relevant persons (hereinafter referred to as "the Head of the Relevant Administrative Organ" in Article 35 and Article 38, paragraph (2)) to provide materials, state an opinion, carry out an examination, analysis, or inspection to investigate the cause of an Actual or Potential Consumer-Related Incident, or otherwise cooperate as necessary.
<sup>Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "If the Prime Minister finds it necessary for consolidating and analyzing information and for compiling the results of this pursuant to paragraph (1) of the preceding Article, the Prime Minister may ask the head of the relevant administrative organ, the head of the relevant local government, the president of the National Consumer Affairs Center of Japan, and other relevant persons (herein after referred to as "the Head of the Relevant Administrative Organ" in Article 35 and Article 38, paragraph (2)) to provide materials, state an opinion, carry out an examination, analysis, or inspection to investigate the cause of an Actual or Potential Consumer-Related Incident, or otherwise cooperate as necessary." — https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb</sup>

**第二項**  内閣総理大臣は、消費者事故等の発生又は消費者事故等による被害の拡大の防止を図るため必要があると認めるときは、関係都道府県知事又は関係市町村長に対し、消費者事故等に関して必要な報告を求めることができる。
<sup>art-14/par-2 · https://japanlaw.org/en/consumer-safety-act/art-14/par-2 · https://japanlaw.org/l/421AC0000000050/art-14/par-2</sup>
If the Prime Minister finds it necessary to do so in order to prevent an Actual or Potential Consumer-Related Incident from occurring or in order to prevent instances of harm from an Actual or Potential Consumer-Related Incident from increasing, the Prime Minister may ask the governor of the relevant prefecture or the mayor of the relevant municipality for the necessary reports on the Actual or Potential Consumer-Related Incident.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

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## Cites
- art-12/par-3: 前二項 → 消費者安全法 第十二条第一項 (Article 12, paragraph (1)), art-12/par-1 — https://japanlaw.org/en/consumer-safety-act/art-12/par-1 · https://japanlaw.org/l/421AC0000000050/art-12/par-1
- art-12/par-3: 前二項 → 消費者安全法 第十二条第二項 (Article 12, paragraph (2)), art-12/par-2 — https://japanlaw.org/en/consumer-safety-act/art-12/par-2 · https://japanlaw.org/l/421AC0000000050/art-12/par-2
- art-12/par-3/item-2: 前二項 → 消費者安全法 第十二条第一項 (Article 12, paragraph (1)), art-12/par-1 — https://japanlaw.org/en/consumer-safety-act/art-12/par-1 · https://japanlaw.org/l/421AC0000000050/art-12/par-1
- art-12/par-3/item-2: 前二項 → 消費者安全法 第十二条第二項 (Article 12, paragraph (2)), art-12/par-2 — https://japanlaw.org/en/consumer-safety-act/art-12/par-2 · https://japanlaw.org/l/421AC0000000050/art-12/par-2
- art-12/par-3/item-2: 前号 → 消費者安全法 第十二条第三項第一号 (Article 12, paragraph (3), item (i)), art-12/par-3/item-1 — https://japanlaw.org/en/consumer-safety-act/art-12/par-3/item-1 · https://japanlaw.org/l/421AC0000000050/art-12/par-3/item-1
- art-12/par-3/item-3: 前二号 → 消費者安全法 第十二条第三項第一号 (Article 12, paragraph (3), item (i)), art-12/par-3/item-1 — https://japanlaw.org/en/consumer-safety-act/art-12/par-3/item-1 · https://japanlaw.org/l/421AC0000000050/art-12/par-3/item-1
- art-12/par-3/item-3: 前二号 → 消費者安全法 第十二条第三項第二号 (Article 12, paragraph (3), item (ii)), art-12/par-3/item-2 — https://japanlaw.org/en/consumer-safety-act/art-12/par-3/item-2 · https://japanlaw.org/l/421AC0000000050/art-12/par-3/item-2
- art-12/par-4: 第一項 → 消費者安全法 第十二条第一項 (Article 12, paragraph (1)), art-12/par-1 — https://japanlaw.org/en/consumer-safety-act/art-12/par-1 · https://japanlaw.org/l/421AC0000000050/art-12/par-1
- art-12/par-4: 第二項 → 消費者安全法 第十二条第二項 (Article 12, paragraph (2)), art-12/par-2 — https://japanlaw.org/en/consumer-safety-act/art-12/par-2 · https://japanlaw.org/l/421AC0000000050/art-12/par-2
- art-12/par-5: 第一項 → 消費者安全法 第十二条第一項 (Article 12, paragraph (1)), art-12/par-1 — https://japanlaw.org/en/consumer-safety-act/art-12/par-1 · https://japanlaw.org/l/421AC0000000050/art-12/par-1
- art-12/par-5: 第二項 → 消費者安全法 第十二条第二項 (Article 12, paragraph (2)), art-12/par-2 — https://japanlaw.org/en/consumer-safety-act/art-12/par-2 · https://japanlaw.org/l/421AC0000000050/art-12/par-2
- art-13/par-1: 前条第一項 → 消費者安全法 第十二条第一項 (Article 12, paragraph (1)), art-12/par-1 — https://japanlaw.org/en/consumer-safety-act/art-12/par-1 · https://japanlaw.org/l/421AC0000000050/art-12/par-1
- art-13/par-1: 第二項 → 消費者安全法 第十二条第二項 (Article 12, paragraph (2)), art-12/par-2 — https://japanlaw.org/en/consumer-safety-act/art-12/par-2 · https://japanlaw.org/l/421AC0000000050/art-12/par-2
- art-13/par-2: 前項 → 消費者安全法 第十三条第一項 (Article 13, paragraph (1)), art-13/par-1 — https://japanlaw.org/en/consumer-safety-act/art-13/par-1 · https://japanlaw.org/l/421AC0000000050/art-13/par-1
- art-13/par-3: 第一項 → 消費者安全法 第十三条第一項 (Article 13, paragraph (1)), art-13/par-1 — https://japanlaw.org/en/consumer-safety-act/art-13/par-1 · https://japanlaw.org/l/421AC0000000050/art-13/par-1
- art-13/par-4: 第一項 → 消費者安全法 第十三条第一項 (Article 13, paragraph (1)), art-13/par-1 — https://japanlaw.org/en/consumer-safety-act/art-13/par-1 · https://japanlaw.org/l/421AC0000000050/art-13/par-1
- art-14/par-1: 前条第一項 → 消費者安全法 第十三条第一項 (Article 13, paragraph (1)), art-13/par-1 — https://japanlaw.org/en/consumer-safety-act/art-13/par-1 · https://japanlaw.org/l/421AC0000000050/art-13/par-1
- art-14/par-1: 第三十五条 → 消費者安全法 第三十五条 (Article 35), art-35 — https://japanlaw.org/en/consumer-safety-act/art-35 · https://japanlaw.org/l/421AC0000000050/art-35
- art-14/par-1: 第三十八条第二項 → 消費者安全法 第三十八条第二項 (Article 38, paragraph (2)), art-38/par-2 — https://japanlaw.org/en/consumer-safety-act/art-38/par-2 · https://japanlaw.org/l/421AC0000000050/art-38/par-2

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## Sources

- claude-opus-5-5 — Corrections to the Ministry of Justice's English of the Consumer Safety Act, written 2026-11-02
- e-Gov 法令検索, Digital Agency (デジタル庁) — 消費者安全法 — the text in force from 2025-06-01 (https://laws.e-gov.go.jp/law/421AC0000000050/20250601_504AC0000000068), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act (消費者安全法), Article 12, paragraph (4) — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act (消費者安全法), Article 14, paragraph (1) — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- This site's parser, version 219 — 消費者安全法 — structure, counts, cross-references and defined terms, computed 2026-11-01