# 消費者安全法 / Consumer Safety Act — 第一章 (Chapter 1)

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- Law: 消費者安全法 (Consumer Safety Act), 平成二十一年法律第五十号
- English title "Consumer Safety Act": Ministry of Justice translation
- Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say.
- Provision: 第一章 (Chapter 1) — address `ch-1`
- Text in force since: 2025-06-01
- URL (the page that opens at this provision): https://japanlaw.org/en/consumer-safety-act/ch-1
- Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/421AC0000000050/ch-1
- Every provision below carries its address and both URLs on the line under it.
- Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below.

Only the Japanese as published by the government has legal effect; the text
below is a copy of it. Every English rendering below is a translation and
says which kind: the Ministry of Justice's translation, or this
site's machine translation, whose model and date the Sources list names.
They are never merged and never substituted for one another.

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## 第一章　総則 — Chapter I General Provisions
<sup>heading: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>ch-1 · https://japanlaw.org/en/consumer-safety-act/ch-1 · https://japanlaw.org/l/421AC0000000050/ch-1</sup>

### 第一条（目的） — (Purpose)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-1 · https://japanlaw.org/en/consumer-safety-act/art-1 · https://japanlaw.org/l/421AC0000000050/art-1</sup>

**第一項**  この法律は、消費者の消費生活における被害を防止し、その安全を確保するため、内閣総理大臣による基本方針の策定について定めるとともに、都道府県及び市町村による消費生活相談等の事務の実施及び消費生活センターの設置、消費者事故等に関する情報の集約等、消費者安全調査委員会による消費者事故等の調査等の実施、消費者被害の発生又は拡大の防止のための措置その他の措置を講ずることにより、関係法律による措置と相まって、消費者が安心して安全で豊かな消費生活を営むことができる社会の実現に寄与することを目的とする。
<sup>art-1/par-1 · https://japanlaw.org/en/consumer-safety-act/art-1/par-1 · https://japanlaw.org/l/421AC0000000050/art-1/par-1</sup>
The purpose of this Act is to provide for the Prime Minister's formulation of a basic policy so as to prevent Consumers from suffering harm in their lives as consumers and to ensure their safety, and this Act also aims to contribute to bringing about a society in which Consumers are assured of leading safe and fulfilling lives as consumers by providing for measures such as prefectural and municipal governments' implementation of consumer affairs consultations and other administrative processes, these governments' establishment of Consumer Affairs Centers, and the consolidation of information about Actual and Potential Consumer-Related Incidents; the Consumer Safety Investigation Commission's investigations with regard to Actual and Potential Consumer-Related Incidents; and measures to prevent instances of Harm to Consumers from Occurring or Increasing, together with measures provided for under other relevant laws.
<sup>Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "The purpose of this Act is to provide for the Prime Minister's formulation of a basic policy so as to prevent Consumers from suffering harm in their lives as Consumers and to ensure their safety, and this Act also aims to contribute to bringing about a society in which Consumers are assured of leading safe and fulfilling lives as consumers by providing for measures such as prefectural and municipal governments' implementation of consumer affairs consultations and other administrative processes, these governments' establishment of Consumer Affairs Centers, and their consolidation of information about Actual and Potential Consumer-Related Incidents; the Consumer Safety Investigation Commission's investigations with regard to Actual and Potential Consumer-Related Incidents; and measures to prevent instances of Harm to Consumers from Occurring or Increasing, together with measures provided for under other relevant laws." — https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb</sup>

### 第二条（定義） — (Definitions)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-2 · https://japanlaw.org/en/consumer-safety-act/art-2 · https://japanlaw.org/l/421AC0000000050/art-2</sup>

**第一項**  この法律において「消費者」とは、個人（商業、工業、金融業その他の事業を行う場合におけるものを除く。）をいう。
<sup>art-2/par-1 · https://japanlaw.org/en/consumer-safety-act/art-2/par-1 · https://japanlaw.org/l/421AC0000000050/art-2/par-1</sup>
The term "Consumer" as used in this Act means an individual (other than an individual engaging in a commercial, industrial, financial, or other business undertaking).
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第二項**  この法律において「事業者」とは、商業、工業、金融業その他の事業を行う者（個人にあっては、当該事業を行う場合におけるものに限る。）をいう。
<sup>art-2/par-2 · https://japanlaw.org/en/consumer-safety-act/art-2/par-2 · https://japanlaw.org/l/421AC0000000050/art-2/par-2</sup>
The term "Enterprise" as used in this Act means a person engaged in a commercial, industrial, financial, or other business undertaking (and is applicable to an individual only when the individual is engaging in such a business undertaking).
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第三項**  この法律において「消費者安全の確保」とは、消費者の消費生活における被害を防止し、その安全を確保することをいう。
<sup>art-2/par-3 · https://japanlaw.org/en/consumer-safety-act/art-2/par-3 · https://japanlaw.org/l/421AC0000000050/art-2/par-3</sup>
The term "Ensuring Consumer Safety" as used in this Act means preventing Consumers from suffering harm in their lives as consumers and ensuring their safety.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第四項**  この法律において「消費安全性」とは、商品等（事業者がその事業として供給する商品若しくは製品又は事業者がその事業のために提供し、利用に供し、若しくは事業者がその事業として若しくはその事業のために提供する役務に使用する物品、施設若しくは工作物をいう。以下同じ。）又は役務（事業者がその事業として又はその事業のために提供するものに限る。以下同じ。）の特性、それらの通常予見される使用（飲食を含む。）又は利用（以下「使用等」という。）の形態その他の商品等又は役務に係る事情を考慮して、それらの消費者による使用等が行われる時においてそれらの通常有すべき安全性をいう。
<sup>art-2/par-4 · https://japanlaw.org/en/consumer-safety-act/art-2/par-4 · https://japanlaw.org/l/421AC0000000050/art-2/par-4</sup>
The term "Safe to Use" as used in this Act means the level of safety that a good or product (meaning a good or product that it is the business of an Enterprise to supply; an object, facility, or structure that an Enterprise provides or allows Consumers to use in order to further its business; an object, facility, or structure used in a service that it is the business of an Enterprise to provide; or an object, facility, or structure used in a service that an Enterprise provides in order to further its business; hereinafter the same applies) or a service (limited to a service that it is the business of an Enterprise to provide or one that it provides in order to further its business; hereinafter the same applies) should normally have when a Consumer uses that good or product (including eating or drinking it) or makes use of that service (hereinafter these activities are referred to as "Use"), given the characteristics of the good or product or the service, the normal and foreseeable ways in which Consumers will Use it, and other circumstances attending the good or product or the service.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第五項**  この法律において「消費者事故等」とは、次に掲げる事故又は事態をいう。
<sup>art-2/par-5 · https://japanlaw.org/en/consumer-safety-act/art-2/par-5 · https://japanlaw.org/l/421AC0000000050/art-2/par-5</sup>
The term "Actual or Potential Consumer-Related Incident" as used in this Act means an accident or circumstance as set forth in one of the following items:
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **一**  事業者がその事業として供給する商品若しくは製品、事業者がその事業のために提供し若しくは利用に供する物品、施設若しくは工作物又は事業者がその事業として若しくはその事業のために提供する役務の消費者による使用等に伴い生じた事故であって、消費者の生命又は身体について政令で定める程度の被害が発生したもの（その事故に係る商品等又は役務が消費安全性を欠くことにより生じたものでないことが明らかであるものを除く。）
  <sup>art-2/par-5/item-1 · https://japanlaw.org/en/consumer-safety-act/art-2/par-5/item-1 · https://japanlaw.org/l/421AC0000000050/art-2/par-5/item-1</sup>
  an accident that occurs in association with a Consumer's Use of a good or product that it is the business of an Enterprise to supply; an object, facility, or structure that an Enterprise provides or allows Consumers to use in order to further its business; a service that it is the business of an Enterprise to provide; or a service that an Enterprise provides in order to further its business, in which the life or health of a Consumer is harmed to the extent provided by Cabinet Order (other than an accident that clearly was not caused by a deficiency in the good or product or the service involved in the accident in terms of it being Safe to Use);
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **二**  消費安全性を欠く商品等又は役務の消費者による使用等が行われた事態であって、前号に掲げる事故が発生するおそれがあるものとして政令で定める要件に該当するもの
  <sup>art-2/par-5/item-2 · https://japanlaw.org/en/consumer-safety-act/art-2/par-5/item-2 · https://japanlaw.org/l/421AC0000000050/art-2/par-5/item-2</sup>
  a circumstance meeting the requirements provided by Cabinet Order for being regarded as a circumstance in which a Consumer's Use of a good or product or a service that is not Safe to Use is likely to cause an accident as set forth in the preceding item; and
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **三**  前二号に掲げるもののほか、虚偽の又は誇大な広告その他の消費者の利益を不当に害し、又は消費者の自主的かつ合理的な選択を阻害するおそれがある行為であって政令で定めるものが事業者により行われた事態
  <sup>art-2/par-5/item-3 · https://japanlaw.org/en/consumer-safety-act/art-2/par-5/item-3 · https://japanlaw.org/l/421AC0000000050/art-2/par-5/item-3</sup>
  any circumstance other than as set forth in the preceding two items, in which an Enterprise engages in deceitful or exaggerated advertising or any other action provided by Cabinet Order that is likely to wrongfully harm the interests of a Consumer or interfere with a Consumer's voluntary and rational choice-making.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第六項**  この法律において「生命身体事故等」とは、前項第一号に掲げる事故及び同項第二号に掲げる事態をいう。
<sup>art-2/par-6 · https://japanlaw.org/en/consumer-safety-act/art-2/par-6 · https://japanlaw.org/l/421AC0000000050/art-2/par-6</sup>
The term "Actual or Potential Accident Involving Bodily Harm" as used in this Act means an accident set forth in item (i) of the preceding paragraph or a circumstance set forth in item (ii) of that paragraph.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第七項**  この法律において「重大事故等」とは、次に掲げる事故又は事態をいう。
<sup>art-2/par-7 · https://japanlaw.org/en/consumer-safety-act/art-2/par-7 · https://japanlaw.org/l/421AC0000000050/art-2/par-7</sup>
The term "Actual or Potential Serious Accident" as used in this Act means an accident or circumstance set forth in one of the following items:
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **一**  第五項第一号に掲げる事故のうち、その被害が重大であるものとして政令で定める要件に該当するもの
  <sup>art-2/par-7/item-1 · https://japanlaw.org/en/consumer-safety-act/art-2/par-7/item-1 · https://japanlaw.org/l/421AC0000000050/art-2/par-7/item-1</sup>
  an accident as set forth in paragraph (5), item (i) which meets the requirements provided by Cabinet Order for being regarded as involving serious harm; and
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **二**  第五項第二号に掲げる事態のうち、前号に掲げる事故を発生させるおそれがあるものとして政令で定める要件に該当するもの
  <sup>art-2/par-7/item-2 · https://japanlaw.org/en/consumer-safety-act/art-2/par-7/item-2 · https://japanlaw.org/l/421AC0000000050/art-2/par-7/item-2</sup>
  a circumstance set forth in paragraph (5), item (ii) which meets the requirements provided by Cabinet Order for being regarded as likely to cause an accident as set forth in the preceding item.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第八項**  この法律において「多数消費者財産被害事態」とは、第五項第三号に掲げる事態のうち、同号に定める行為に係る取引であって次の各号のいずれかに該当するものが事業者により行われることにより、多数の消費者の財産に被害を生じ、又は生じさせるおそれのあるものをいう。
<sup>art-2/par-8 · https://japanlaw.org/en/consumer-safety-act/art-2/par-8 · https://japanlaw.org/l/421AC0000000050/art-2/par-8</sup>
The term "Circumstances Financially Damaging to a Great Number of Consumers" as used in this Act means circumstances as set forth in paragraph (5), item (iii), in which dealings as follows that involve an action as set forth in paragraph (5), item (iii) are taken by an Enterprise, and this damages or is likely to damage the finances of a great number of Consumers:
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **一**  消費者の財産上の利益を侵害することとなる不当な取引であって、事業者が消費者に対して示す商品、役務、権利その他の取引の対象となるものの内容又は取引条件が実際のものと著しく異なるもの
  <sup>art-2/par-8/item-1 · https://japanlaw.org/en/consumer-safety-act/art-2/par-8/item-1 · https://japanlaw.org/l/421AC0000000050/art-2/par-8/item-1</sup>
  unfair dealings that are prejudicial to the financial interests of the Consumer, in which the contents or terms and conditions indicated to the Consumer with respect to the goods, services, rights, or other subject of the dealings are significantly different from the actual contents or terms and conditions; or
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **二**  前号に掲げる取引のほか、消費者の財産上の利益を侵害することとなる不当な取引であって、政令で定めるもの
  <sup>art-2/par-8/item-2 · https://japanlaw.org/en/consumer-safety-act/art-2/par-8/item-2 · https://japanlaw.org/l/421AC0000000050/art-2/par-8/item-2</sup>
  unfair dealings, other than as set forth in the preceding item, which are prejudicial to the financial interests of the Consumer and which are provided by Cabinet Order.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第三条（基本理念） — (Basic Principles)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-3 · https://japanlaw.org/en/consumer-safety-act/art-3 · https://japanlaw.org/l/421AC0000000050/art-3</sup>

**第一項**  消費者安全の確保に関する施策の推進は、専門的知見に基づき必要とされる措置の迅速かつ効率的な実施により、消費者事故等の発生及び消費者事故等による被害の拡大を防止することを旨として、行われなければならない。
<sup>art-3/par-1 · https://japanlaw.org/en/consumer-safety-act/art-3/par-1 · https://japanlaw.org/l/421AC0000000050/art-3/par-1</sup>
Policies for Ensuring Consumer Safety must be advanced through the prompt and efficient implementation of measures that are found to be necessary based on expert knowledge, with a view to preventing Actual and Potential Consumer-Related Incidents from occurring and preventing instances of harm from Actual and Potential Consumer-Related Incidents from increasing.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第二項**  消費者安全の確保に関する施策の推進は、事業者による適正な事業活動の確保に配慮しつつ、消費者の需要の高度化及び多様化その他の社会経済情勢の変化に適確に対応し、消費者の利便の増進に寄与することを旨として、行われなければならない。
<sup>art-3/par-2 · https://japanlaw.org/en/consumer-safety-act/art-3/par-2 · https://japanlaw.org/l/421AC0000000050/art-3/par-2</sup>
Policies for Ensuring Consumer Safety must be advanced with a view to contributing to enhancing convenience for the Consumer while taking care to ensure appropriate business conduct by Enterprises and responding correctly to the growing sophistication and diversification of Consumer needs and other changes in socioeconomic conditions.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第三項**  消費者安全の確保に関する施策の推進は、国及び地方公共団体の緊密な連携の下、地方公共団体の自主性及び自立性が十分に発揮されるように行われなければならない。
<sup>art-3/par-3 · https://japanlaw.org/en/consumer-safety-act/art-3/par-3 · https://japanlaw.org/l/421AC0000000050/art-3/par-3</sup>
Policies for Ensuring Consumer Safety must be advanced under the close cooperation of the national and local governments, in a way that allows local governments to fully exercise their autonomy and independence.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第四条（国及び地方公共団体の責務） — (Responsibilities of the National and Local Governments)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-4 · https://japanlaw.org/en/consumer-safety-act/art-4 · https://japanlaw.org/l/421AC0000000050/art-4</sup>

**第一項**  国及び地方公共団体は、前条に定める基本理念（以下この条において「基本理念」という。）にのっとり、消費者安全の確保に関する施策を総合的に策定し、及び実施する責務を有する。
<sup>art-4/par-1 · https://japanlaw.org/en/consumer-safety-act/art-4/par-1 · https://japanlaw.org/l/421AC0000000050/art-4/par-1</sup>
The national and local governments have a responsibility to formulate and implement policies for Ensuring Consumer Safety comprehensively, in conformity with the basic principles provided for in the preceding Article (hereinafter referred to as "the Basic Principles" in this Article).
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第二項**  国及び地方公共団体は、消費者安全の確保に関する施策の推進に当たっては、基本理念にのっとり、消費生活について専門的な知識、技術又は経験を有する者の能力を活用するよう努めなければならない。
<sup>art-4/par-2 · https://japanlaw.org/en/consumer-safety-act/art-4/par-2 · https://japanlaw.org/l/421AC0000000050/art-4/par-2</sup>
In advancing policies for Ensuring Consumer Safety, the national and local governments must endeavor to leverage the abilities of persons with expertise, skills or experience in consumer affairs, in conformity with the Basic Principles.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第三項**  国及び地方公共団体は、消費者安全の確保に関する施策の推進に当たっては、基本理念にのっとり、消費者事故等に関する情報の開示、消費者の意見を反映させるために必要な措置その他の措置を講ずることにより、その過程の透明性を確保するよう努めなければならない。
<sup>art-4/par-3 · https://japanlaw.org/en/consumer-safety-act/art-4/par-3 · https://japanlaw.org/l/421AC0000000050/art-4/par-3</sup>
In advancing policies for Ensuring Consumer Safety, the national and local governments must endeavor to take the necessary measures to disclose information about Actual and Potential Consumer-Related Incidents, the necessary measures to incorporate Consumer opinions, and other measures, thereby ensuring the transparency of the process, in conformity with the Basic Principles.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第四項**  国及び地方公共団体は、消費者安全の確保に関する施策の推進に当たっては、基本理念にのっとり、施策効果（当該施策に基づき実施し、又は実施しようとしている行政上の一連の行為が消費者の消費生活、社会経済及び行政運営に及ぼし、又は及ぼすことが見込まれる影響をいう。第六条第二項第四号において同じ。）の把握及びこれを基礎とする評価を行った上で、適時に、かつ、適切な方法により検討を加え、その結果に基づいて必要な措置を講ずるよう努めなければならない。
<sup>art-4/par-4 · https://japanlaw.org/en/consumer-safety-act/art-4/par-4 · https://japanlaw.org/l/421AC0000000050/art-4/par-4</sup>
In advancing policies for Ensuring Consumer Safety, the national and local governments must endeavor to assess policy effects (meaning the effects that a series of administrative actions that the government implements or seeks to implement based on those policies, have or are likely to have on Consumers' lives as consumers, on social and economic conditions, and on administrative management; the same applies in Article 6, paragraph (2), item (iv)), evaluate those effects based on their assessment, consider them in a timely and appropriate manner, and then take the necessary measures based on these considerations, in conformity with the Basic Principles.
<sup>Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "In advancing policies for Ensuring Consumer Safety, the national and local governments must endeavor to assess policy effects (meaning the effects that a series of administrative actions that the government implements or seeks to implement based on this policies, have or are likely to have on Consumers' lives as consumers, on social and economic conditions, and on administrative management; the same applies in Article 6, paragraph (2), item (iv)), evaluate those effects based on their assessment, consider them in a timely and appropriate manner, and then take the necessary measures based on these considerations, in conformity with the Basic Principles." — https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb</sup>

**第五項**  国及び地方公共団体は、消費者安全の確保に関する施策の推進に当たっては、基本理念にのっとり、独立行政法人国民生活センター（以下「国民生活センター」という。）、第十条の二第一項第一号に規定する消費生活センター、都道府県警察、消防機関（消防組織法（昭和二十二年法律第二百二十六号）第九条各号に掲げる機関をいう。）、保健所、病院、教育機関、第十一条の七第一項の消費生活協力団体及び消費生活協力員、消費者団体その他の関係者の間の緊密な連携が図られるよう配慮しなければならない。
<sup>art-4/par-5 · https://japanlaw.org/en/consumer-safety-act/art-4/par-5 · https://japanlaw.org/l/421AC0000000050/art-4/par-5</sup>
In advancing policies for Ensuring Consumer Safety, the national and local governments must take care to ensure close cooperation among the National Consumer Affairs Center of Japan, IAA (hereinafter referred to as "the National Consumer Affairs Center of Japan"); the Consumer Affairs Centers as provided in Article 10-2, paragraph (1), item (i); prefectural police; fire departments (meaning the bodies set forth in the items of Article 9 of the Fire and Disaster Management Organization Act (Act No. 226 of 1947)); healthcare centers; hospitals; educational institutions; consumer affairs support groups and consumer affairs supporters defined in Article 11-7, paragraph (1); consumer groups; and other relevant parties, in conformity with the Basic Principles.
<sup>Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "In advancing policies for Ensuring Consumer Safety, the national and local governments must take care to ensure close cooperation among the National Consumer Affairs Center of Japan, IAA (hereinafter referred to as "the National Consumer Affairs Center of Japan"); the Consumer Affairs Centers as provided in Article 10-2, paragraph (1), item 1; prefectural police; fire departments (meaning the bodies set forth in the items of Article 9 of the Fire and Disaster Management Organization Act (Act No. 226 of 1947)); healthcare centers; hospitals; educational institutions; consumer affairs support groups and consumer affairs supporters defined in Article 11-7, paragraph (1); consumer groups; and other relevant parties, in conformity with the Basic Principles." — https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb</sup>

**第六項**  国及び地方公共団体は、消費者教育を推進し、及び広報活動その他の活動を行うことを通じて、消費者安全の確保に関し、国民の理解を深め、かつ、その協力を得るよう努めなければならない。
<sup>art-4/par-6 · https://japanlaw.org/en/consumer-safety-act/art-4/par-6 · https://japanlaw.org/l/421AC0000000050/art-4/par-6</sup>
The national and local governments must endeavor to deepen public understanding and gain their cooperation for Ensuring Consumer Safety, by promoting consumer education and conducting public relations activities, along with other relevant activities.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五条（事業者等の努力） — (Efforts by Enterprises and Others)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-5 · https://japanlaw.org/en/consumer-safety-act/art-5 · https://japanlaw.org/l/421AC0000000050/art-5</sup>

**第一項**  事業者及びその団体は、消費者安全の確保に自ら努めるとともに、国及び地方公共団体が実施する消費者安全の確保に関する施策に協力するよう努めなければならない。
<sup>art-5/par-1 · https://japanlaw.org/en/consumer-safety-act/art-5/par-1 · https://japanlaw.org/l/421AC0000000050/art-5/par-1</sup>
Enterprises and trade associations must make their own efforts to Ensure Consumer Safety, as well as endeavoring to cooperate with policies for Ensuring Consumer Safety that are implemented by the national and local governments.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

**第二項**  消費者は、安心して安全で豊かな消費生活を営む上で自らが自主的かつ合理的に行動することが重要であることにかんがみ、事業者が供給し、及び提供する商品及び製品並びに役務の品質又は性能、事業者と締結すべき契約の内容その他の消費生活にかかわる事項に関して、必要な知識を修得し、及び必要な情報を収集するよう努めなければならない。
<sup>art-5/par-2 · https://japanlaw.org/en/consumer-safety-act/art-5/par-2 · https://japanlaw.org/l/421AC0000000050/art-5/par-2</sup>
In consideration of the fact that it is important for Consumers themselves to act independently and rationally in order to have a sense of security and lead safe and fulfilling lives as consumers, Consumers must endeavor to acquire the necessary knowledge and collect the necessary information about the quality or performance of the goods or products an Enterprise supplies or the services it provides, the contracts they must conclude with an Enterprise, and other information pertinent to their lives as consumers.
<sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

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## Cites
- art-2/par-5/item-2: 前号 → 消費者安全法 第二条第五項第一号 (Article 2, paragraph (5), item (i)), art-2/par-5/item-1 — https://japanlaw.org/en/consumer-safety-act/art-2/par-5/item-1 · https://japanlaw.org/l/421AC0000000050/art-2/par-5/item-1
- art-2/par-5/item-3: 前二号 → 消費者安全法 第二条第五項第一号 (Article 2, paragraph (5), item (i)), art-2/par-5/item-1 — https://japanlaw.org/en/consumer-safety-act/art-2/par-5/item-1 · https://japanlaw.org/l/421AC0000000050/art-2/par-5/item-1
- art-2/par-5/item-3: 前二号 → 消費者安全法 第二条第五項第二号 (Article 2, paragraph (5), item (ii)), art-2/par-5/item-2 — https://japanlaw.org/en/consumer-safety-act/art-2/par-5/item-2 · https://japanlaw.org/l/421AC0000000050/art-2/par-5/item-2
- art-2/par-6: 前項第一号 → 消費者安全法 第二条第五項第一号 (Article 2, paragraph (5), item (i)), art-2/par-5/item-1 — https://japanlaw.org/en/consumer-safety-act/art-2/par-5/item-1 · https://japanlaw.org/l/421AC0000000050/art-2/par-5/item-1
- art-2/par-6: 同項第二号 → 消費者安全法 第二条第五項第二号 (Article 2, paragraph (5), item (ii)), art-2/par-5/item-2 — https://japanlaw.org/en/consumer-safety-act/art-2/par-5/item-2 · https://japanlaw.org/l/421AC0000000050/art-2/par-5/item-2
- art-2/par-7/item-1: 第五項第一号 → 消費者安全法 第二条第五項第一号 (Article 2, paragraph (5), item (i)), art-2/par-5/item-1 — https://japanlaw.org/en/consumer-safety-act/art-2/par-5/item-1 · https://japanlaw.org/l/421AC0000000050/art-2/par-5/item-1
- art-2/par-7/item-2: 第五項第二号 → 消費者安全法 第二条第五項第二号 (Article 2, paragraph (5), item (ii)), art-2/par-5/item-2 — https://japanlaw.org/en/consumer-safety-act/art-2/par-5/item-2 · https://japanlaw.org/l/421AC0000000050/art-2/par-5/item-2
- art-2/par-7/item-2: 前号 → 消費者安全法 第二条第七項第一号 (Article 2, paragraph (7), item (i)), art-2/par-7/item-1 — https://japanlaw.org/en/consumer-safety-act/art-2/par-7/item-1 · https://japanlaw.org/l/421AC0000000050/art-2/par-7/item-1
- art-2/par-8: 第五項第三号 → 消費者安全法 第二条第五項第三号 (Article 2, paragraph (5), item (iii)), art-2/par-5/item-3 — https://japanlaw.org/en/consumer-safety-act/art-2/par-5/item-3 · https://japanlaw.org/l/421AC0000000050/art-2/par-5/item-3
- art-2/par-8/item-2: 前号 → 消費者安全法 第二条第八項第一号 (Article 2, paragraph (8), item (i)), art-2/par-8/item-1 — https://japanlaw.org/en/consumer-safety-act/art-2/par-8/item-1 · https://japanlaw.org/l/421AC0000000050/art-2/par-8/item-1
- art-4/par-1: 前条 → 消費者安全法 第三条 (Article 3), art-3 — https://japanlaw.org/en/consumer-safety-act/art-3 · https://japanlaw.org/l/421AC0000000050/art-3
- art-4/par-1: この条 → 消費者安全法 第四条 (Article 4), art-4 — https://japanlaw.org/en/consumer-safety-act/art-4 · https://japanlaw.org/l/421AC0000000050/art-4
- art-4/par-4: 第六条第二項第四号 → 消費者安全法 第六条第二項第四号 (Article 6, paragraph (2), item (iv)), art-6/par-2/item-4 — https://japanlaw.org/en/consumer-safety-act/art-6/par-2/item-4 · https://japanlaw.org/l/421AC0000000050/art-6/par-2/item-4
- art-4/par-5: 第十条の二第一項第一号 → 消費者安全法 第十条の二第一項第一号 (Article 10-2, paragraph (1), item (i)), art-10-2/par-1/item-1 — https://japanlaw.org/en/consumer-safety-act/art-10-2/par-1/item-1 · https://japanlaw.org/l/421AC0000000050/art-10-2/par-1/item-1
- art-4/par-5: 消防組織法（昭和二十二年法律第二百二十六号）第九条 → e-Gov law 322AC0000000226, 第九条 (Article 9), art-9 — not held in this collection
- art-4/par-5: 第十一条の七第一項 → 消費者安全法 第十一条の七第一項 (Article 11-7, paragraph (1)), art-11-7/par-1 — https://japanlaw.org/en/consumer-safety-act/art-11-7/par-1 · https://japanlaw.org/l/421AC0000000050/art-11-7/par-1

---

## Sources

- claude-opus-5-5 — Corrections to the Ministry of Justice's English of the Consumer Safety Act, written 2026-11-02
- e-Gov 法令検索, Digital Agency (デジタル庁) — 消費者安全法 — the text in force from 2025-06-01 (https://laws.e-gov.go.jp/law/421AC0000000050/20250601_504AC0000000068), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act (消費者安全法), Article 1, paragraph (1) — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act (消費者安全法), Article 4, paragraph (4) — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act (消費者安全法), Article 4, paragraph (5) — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- This site's parser, version 219 — 消費者安全法 — structure, counts, cross-references and defined terms, computed 2026-11-01
