# 消費者安全法 / Consumer Safety Act — 第八条 (Article 8)

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- Law: 消費者安全法 (Consumer Safety Act), 平成二十一年法律第五十号
- English title "Consumer Safety Act": Ministry of Justice translation
- Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say.
- Provision: 第八条 (Article 8)（都道府県及び市町村による消費生活相談等の事務の実施） — address `art-8`
- Text in force since: 2025-06-01
- URL (the page that opens at this provision): https://japanlaw.org/en/consumer-safety-act/art-8
- Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/421AC0000000050/art-8
- Every provision below carries its address and both URLs on the line under it.
- Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below.

Only the Japanese as published by the government has legal effect; the text
below is a copy of it. Every English rendering below is a translation and
says which kind: the Ministry of Justice's translation, or this
site's machine translation, whose model and date the Sources list names.
They are never merged and never substituted for one another.

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### 第八条（都道府県及び市町村による消費生活相談等の事務の実施） — (Implementation of Consumer Affairs Consultations and Other Administrative Processes by Prefectural and Municipal Governments)
<sup>caption: Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "(Implementation of Consumer Affairs Consultations and Other Administrative processes by Prefectural and Municipal Governments)" — https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb</sup>
<sup>art-8 · https://japanlaw.org/en/consumer-safety-act/art-8 · https://japanlaw.org/l/421AC0000000050/art-8</sup>

  **第一項**  都道府県は、次に掲げる事務を行うものとする。
  <sup>art-8/par-1 · https://japanlaw.org/en/consumer-safety-act/art-8/par-1 · https://japanlaw.org/l/421AC0000000050/art-8/par-1</sup>
  Prefectural governments are to perform the following administrative processes:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  次項各号に掲げる市町村の事務の実施に関し、市町村相互間の連絡調整及び市町村に対する必要な助言、協力、情報の提供その他の援助を行うこと。
    <sup>art-8/par-1/item-1 · https://japanlaw.org/en/consumer-safety-act/art-8/par-1/item-1 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-1</sup>
    coordinating communication among municipal governments, providing necessary advice, cooperating, providing information, and giving other assistance to municipal governments in their performance of the administrative processes set forth in the items of the following paragraph;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  消費者安全の確保に関し、主として次に掲げる事務を行うこと。
    <sup>art-8/par-1/item-2 · https://japanlaw.org/en/consumer-safety-act/art-8/par-1/item-2 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-2</sup>
    performing the following main administrative processes for Ensuring Consumer Safety:
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

      **イ**  事業者に対する消費者からの苦情に係る相談のうち、その対応に各市町村の区域を超えた広域的な見地を必要とするものに応じること。
      <sup>art-8/par-1/item-2/sub-1 · https://japanlaw.org/en/consumer-safety-act/art-8/par-1/item-2/sub-1 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-2/sub-1</sup>
      handling any request for a consultation involving a Consumer complaint against an Enterprise which requires a broader perspective than that of the municipal area;
      <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

      **ロ**  事業者に対する消費者からの苦情の処理のためのあっせんのうち、その実施に各市町村の区域を超えた広域的な見地を必要とするものを行うこと。
      <sup>art-8/par-1/item-2/sub-2 · https://japanlaw.org/en/consumer-safety-act/art-8/par-1/item-2/sub-2 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-2/sub-2</sup>
      mediating any processing of a Consumer complaint against an Enterprise which requires a broader perspective than that of the municipal area;
      <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

      **ハ**  消費者事故等の状況及び動向を把握するために必要な調査又は分析であって、専門的な知識及び技術を必要とするものを行うこと。
      <sup>art-8/par-1/item-2/sub-3 · https://japanlaw.org/en/consumer-safety-act/art-8/par-1/item-2/sub-3 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-2/sub-3</sup>
      implementing any necessary investigation or analysis to assess the status or movements of an Actual or Potential Consumer-Related Incident which requires expert knowledge and skill;
      <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

      **ニ**  各市町村の区域を超えた広域的な見地から、消費者安全の確保のために必要な情報を収集し、及び住民に対し提供すること。
      <sup>art-8/par-1/item-2/sub-4 · https://japanlaw.org/en/consumer-safety-act/art-8/par-1/item-2/sub-4 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-2/sub-4</sup>
      collecting information that is necessary for Ensuring Consumer Safety from a broader perspective than that of the municipal area, and providing it to local residents.
      <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  市町村との間で消費者事故等の発生に関する情報を交換すること。
    <sup>art-8/par-1/item-3 · https://japanlaw.org/en/consumer-safety-act/art-8/par-1/item-3 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-3</sup>
    exchanging information about the occurrence of Actual and Potential Consumer-Related Incidents with the municipal governments;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **四**  消費者安全の確保に関し、関係機関との連絡調整を行うこと。
    <sup>art-8/par-1/item-4 · https://japanlaw.org/en/consumer-safety-act/art-8/par-1/item-4 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-4</sup>
    coordinating communication with relevant organizations to Ensure Consumer Safety; and
    <sup>Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "coordinating communication among relevant organizations to Ensure Consumer Safety; and" — https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb</sup>

    **五**  前各号に掲げる事務に附帯する事務を行うこと。
    <sup>art-8/par-1/item-5 · https://japanlaw.org/en/consumer-safety-act/art-8/par-1/item-5 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-5</sup>
    administrative processes incidental to those set forth in the preceding items.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  市町村は、次に掲げる事務を行うものとする。
  <sup>art-8/par-2 · https://japanlaw.org/en/consumer-safety-act/art-8/par-2 · https://japanlaw.org/l/421AC0000000050/art-8/par-2</sup>
  Municipal governments are to perform the following administrative processes:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  消費者安全の確保に関し、事業者に対する消費者からの苦情に係る相談に応じること。
    <sup>art-8/par-2/item-1 · https://japanlaw.org/en/consumer-safety-act/art-8/par-2/item-1 · https://japanlaw.org/l/421AC0000000050/art-8/par-2/item-1</sup>
    handling requests for consultations involving Consumer complaints against Enterprises in order to Ensure Consumer Safety;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  消費者安全の確保に関し、事業者に対する消費者からの苦情の処理のためのあっせんを行うこと。
    <sup>art-8/par-2/item-2 · https://japanlaw.org/en/consumer-safety-act/art-8/par-2/item-2 · https://japanlaw.org/l/421AC0000000050/art-8/par-2/item-2</sup>
    mediation for the settlement of Consumer complaints against Enterprises in order to Ensure Consumer Safety;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  消費者安全の確保のために必要な情報を収集し、及び住民に対し提供すること。
    <sup>art-8/par-2/item-3 · https://japanlaw.org/en/consumer-safety-act/art-8/par-2/item-3 · https://japanlaw.org/l/421AC0000000050/art-8/par-2/item-3</sup>
    collecting information that is necessary for Ensuring Consumer Safety and providing it to local residents;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **四**  都道府県との間で消費者事故等の発生に関する情報を交換すること。
    <sup>art-8/par-2/item-4 · https://japanlaw.org/en/consumer-safety-act/art-8/par-2/item-4 · https://japanlaw.org/l/421AC0000000050/art-8/par-2/item-4</sup>
    exchanging information about the occurrence of Actual and Potential Consumer-Related Incidents with the prefectural governments;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **五**  消費者安全の確保に関し、関係機関との連絡調整を行うこと。
    <sup>art-8/par-2/item-5 · https://japanlaw.org/en/consumer-safety-act/art-8/par-2/item-5 · https://japanlaw.org/l/421AC0000000050/art-8/par-2/item-5</sup>
    coordinating communication with relevant organizations to Ensure Consumer Safety; and
    <sup>Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "coordinating communication among relevant organizations to Ensure Consumer Safety; and" — https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb</sup>

    **六**  前各号に掲げる事務に附帯する事務を行うこと。
    <sup>art-8/par-2/item-6 · https://japanlaw.org/en/consumer-safety-act/art-8/par-2/item-6 · https://japanlaw.org/l/421AC0000000050/art-8/par-2/item-6</sup>
    administrative processes incidental to those set forth in the preceding items.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第三項**  都道府県は、市町村が前項各号に掲げる事務を他の市町村と共同して処理しようとする場合又は他の市町村に委託しようとする場合は、関係市町村の求めに応じ、市町村相互間における必要な調整を行うことができる。
  <sup>art-8/par-3 · https://japanlaw.org/en/consumer-safety-act/art-8/par-3 · https://japanlaw.org/l/421AC0000000050/art-8/par-3</sup>
  If a municipal government deals with the administrative processes set forth in the items of the preceding paragraph in cooperation with another municipal government or entrusts another municipal government with the administrative processes, the prefectural government may conduct necessary coordination between relevant municipal governments to meet the requests from the relevant municipal governments.
  <sup>Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "If a municipal government deals with the administrative processes set forth in the items of the preceding paragraph in cooperation with another municipal government or entrusts another municipal government with the administrative processes, the prefectural government may conduct necessary coordination between relevant municipal governments to meet the requests from the municipal government." — https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb</sup>

  **第四項**  第一項各号に掲げる事務に従事する都道府県の職員若しくはその職にあった者又は第二項各号に掲げる事務に従事する市町村の職員若しくはその職にあった者は、当該事務に関して知り得た秘密を漏らしてはならない。
  <sup>art-8/par-4 · https://japanlaw.org/en/consumer-safety-act/art-8/par-4 · https://japanlaw.org/l/421AC0000000050/art-8/par-4</sup>
  Any of prefectural officials who engage or engaged in the administrative processes set forth in the items of paragraph (1) and municipal officials who engage or engaged in the administrative processes set forth in the items of paragraph (2) must not divulge any confidential information learned in the course of those administrative processes.
  <sup>Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "Any of prefectural officials who engage or engaged in the administrative processes set forth in the items of paragraph (1) and municipal officials who engage or engaged in the administrative processes set forth in the items of paragraph (2) must not divulge any confidential information learned in the course of the administrative processes entrusted thereto." — https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb</sup>

---

## Cites
- art-8/par-1/item-1: 次項 → 消費者安全法 第八条第二項 (Article 8, paragraph (2)), art-8/par-2 — https://japanlaw.org/en/consumer-safety-act/art-8/par-2 · https://japanlaw.org/l/421AC0000000050/art-8/par-2
- art-8/par-1/item-5: 前各号 → 消費者安全法 第八条第一項第一号 (Article 8, paragraph (1), item (i)), art-8/par-1/item-1 — https://japanlaw.org/en/consumer-safety-act/art-8/par-1/item-1 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-1
- art-8/par-1/item-5: 前各号 → 消費者安全法 第八条第一項第二号 (Article 8, paragraph (1), item (ii)), art-8/par-1/item-2 — https://japanlaw.org/en/consumer-safety-act/art-8/par-1/item-2 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-2
- art-8/par-1/item-5: 前各号 → 消費者安全法 第八条第一項第三号 (Article 8, paragraph (1), item (iii)), art-8/par-1/item-3 — https://japanlaw.org/en/consumer-safety-act/art-8/par-1/item-3 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-3
- art-8/par-1/item-5: 前各号 → 消費者安全法 第八条第一項第四号 (Article 8, paragraph (1), item (iv)), art-8/par-1/item-4 — https://japanlaw.org/en/consumer-safety-act/art-8/par-1/item-4 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-4
- art-8/par-2/item-6: 前各号 → 消費者安全法 第八条第二項第一号 (Article 8, paragraph (2), item (i)), art-8/par-2/item-1 — https://japanlaw.org/en/consumer-safety-act/art-8/par-2/item-1 · https://japanlaw.org/l/421AC0000000050/art-8/par-2/item-1
- art-8/par-2/item-6: 前各号 → 消費者安全法 第八条第二項第二号 (Article 8, paragraph (2), item (ii)), art-8/par-2/item-2 — https://japanlaw.org/en/consumer-safety-act/art-8/par-2/item-2 · https://japanlaw.org/l/421AC0000000050/art-8/par-2/item-2
- art-8/par-2/item-6: 前各号 → 消費者安全法 第八条第二項第三号 (Article 8, paragraph (2), item (iii)), art-8/par-2/item-3 — https://japanlaw.org/en/consumer-safety-act/art-8/par-2/item-3 · https://japanlaw.org/l/421AC0000000050/art-8/par-2/item-3
- art-8/par-2/item-6: 前各号 → 消費者安全法 第八条第二項第四号 (Article 8, paragraph (2), item (iv)), art-8/par-2/item-4 — https://japanlaw.org/en/consumer-safety-act/art-8/par-2/item-4 · https://japanlaw.org/l/421AC0000000050/art-8/par-2/item-4
- art-8/par-2/item-6: 前各号 → 消費者安全法 第八条第二項第五号 (Article 8, paragraph (2), item (v)), art-8/par-2/item-5 — https://japanlaw.org/en/consumer-safety-act/art-8/par-2/item-5 · https://japanlaw.org/l/421AC0000000050/art-8/par-2/item-5
- art-8/par-3: 前項 → 消費者安全法 第八条第二項 (Article 8, paragraph (2)), art-8/par-2 — https://japanlaw.org/en/consumer-safety-act/art-8/par-2 · https://japanlaw.org/l/421AC0000000050/art-8/par-2
- art-8/par-4: 第一項 → 消費者安全法 第八条第一項 (Article 8, paragraph (1)), art-8/par-1 — https://japanlaw.org/en/consumer-safety-act/art-8/par-1 · https://japanlaw.org/l/421AC0000000050/art-8/par-1
- art-8/par-4: 第二項 → 消費者安全法 第八条第二項 (Article 8, paragraph (2)), art-8/par-2 — https://japanlaw.org/en/consumer-safety-act/art-8/par-2 · https://japanlaw.org/l/421AC0000000050/art-8/par-2

## Cited by

23 provisions cite this one. No official source publishes this direction.

- 消費者安全法 第七条第一項（都道府県知事による提案） — https://japanlaw.org/en/consumer-safety-act/art-7/par-1 · https://japanlaw.org/l/421AC0000000050/art-7/par-1
- 消費者安全法 第八条第一項第一号（都道府県及び市町村による消費生活相談等の事務の実施） — https://japanlaw.org/en/consumer-safety-act/art-8/par-1/item-1 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-1
- 消費者安全法 第八条第一項第五号（都道府県及び市町村による消費生活相談等の事務の実施） — https://japanlaw.org/en/consumer-safety-act/art-8/par-1/item-5 · https://japanlaw.org/l/421AC0000000050/art-8/par-1/item-5
- 消費者安全法 第八条第二項第六号（都道府県及び市町村による消費生活相談等の事務の実施） — https://japanlaw.org/en/consumer-safety-act/art-8/par-2/item-6 · https://japanlaw.org/l/421AC0000000050/art-8/par-2/item-6
- 消費者安全法 第八条第三項（都道府県及び市町村による消費生活相談等の事務の実施） — https://japanlaw.org/en/consumer-safety-act/art-8/par-3 · https://japanlaw.org/l/421AC0000000050/art-8/par-3
- 消費者安全法 第八条第四項（都道府県及び市町村による消費生活相談等の事務の実施） — https://japanlaw.org/en/consumer-safety-act/art-8/par-4 · https://japanlaw.org/l/421AC0000000050/art-8/par-4
- 消費者安全法 第八条の二第一項（消費生活相談等の事務の委託） — https://japanlaw.org/en/consumer-safety-act/art-8-2/par-1 · https://japanlaw.org/l/421AC0000000050/art-8-2/par-1
- 消費者安全法 第八条の二第二項（消費生活相談等の事務の委託） — https://japanlaw.org/en/consumer-safety-act/art-8-2/par-2 · https://japanlaw.org/l/421AC0000000050/art-8-2/par-2
- 消費者安全法 第九条第一項（国及び国民生活センターの援助） — https://japanlaw.org/en/consumer-safety-act/art-9/par-1 · https://japanlaw.org/l/421AC0000000050/art-9/par-1
- 消費者安全法 第十条第一項（消費生活センターの設置） — https://japanlaw.org/en/consumer-safety-act/art-10/par-1 · https://japanlaw.org/l/421AC0000000050/art-10/par-1
- 消費者安全法 第十条第一項第一号（消費生活センターの設置） — https://japanlaw.org/en/consumer-safety-act/art-10/par-1/item-1 · https://japanlaw.org/l/421AC0000000050/art-10/par-1/item-1
- 消費者安全法 第十条第一項第二号（消費生活センターの設置） — https://japanlaw.org/en/consumer-safety-act/art-10/par-1/item-2 · https://japanlaw.org/l/421AC0000000050/art-10/par-1/item-2
- 消費者安全法 第十条第一項第三号（消費生活センターの設置） — https://japanlaw.org/en/consumer-safety-act/art-10/par-1/item-3 · https://japanlaw.org/l/421AC0000000050/art-10/par-1/item-3
- 消費者安全法 第十条第二項（消費生活センターの設置） — https://japanlaw.org/en/consumer-safety-act/art-10/par-2 · https://japanlaw.org/l/421AC0000000050/art-10/par-2
- 消費者安全法 第十条第二項第一号（消費生活センターの設置） — https://japanlaw.org/en/consumer-safety-act/art-10/par-2/item-1 · https://japanlaw.org/l/421AC0000000050/art-10/par-2/item-1
- 消費者安全法 第十条第二項第二号（消費生活センターの設置） — https://japanlaw.org/en/consumer-safety-act/art-10/par-2/item-2 · https://japanlaw.org/l/421AC0000000050/art-10/par-2/item-2
- 消費者安全法 第十条第二項第三号（消費生活センターの設置） — https://japanlaw.org/en/consumer-safety-act/art-10/par-2/item-3 · https://japanlaw.org/l/421AC0000000050/art-10/par-2/item-3
- 消費者安全法 第十条第三項（消費生活センターの設置） — https://japanlaw.org/en/consumer-safety-act/art-10/par-3 · https://japanlaw.org/l/421AC0000000050/art-10/par-3
- 消費者安全法 第十条の二第一項第二号（消費生活センターの組織及び運営等） — https://japanlaw.org/en/consumer-safety-act/art-10-2/par-1/item-2 · https://japanlaw.org/l/421AC0000000050/art-10-2/par-1/item-2
- 消費者安全法 第十条の三第二項（消費生活相談員の要件等） — https://japanlaw.org/en/consumer-safety-act/art-10-3/par-2 · https://japanlaw.org/l/421AC0000000050/art-10-3/par-2
- 消費者安全法 第十条の四第一項（指定消費生活相談員） — https://japanlaw.org/en/consumer-safety-act/art-10-4/par-1 · https://japanlaw.org/l/421AC0000000050/art-10-4/par-1
- 消費者安全法 第十一条第一項（消費生活相談等の事務に従事する人材の確保等） — https://japanlaw.org/en/consumer-safety-act/art-11/par-1 · https://japanlaw.org/l/421AC0000000050/art-11/par-1
- 消費者安全法 第五十三条第一項 — https://japanlaw.org/en/consumer-safety-act/art-53/par-1 · https://japanlaw.org/l/421AC0000000050/art-53/par-1

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## Sources

- claude-opus-5-5 — Corrections to the Ministry of Justice's English of the Consumer Safety Act, written 2026-11-02
- e-Gov 法令検索, Digital Agency (デジタル庁) — 消費者安全法 — the text in force from 2025-06-01 (https://laws.e-gov.go.jp/law/421AC0000000050/20250601_504AC0000000068), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act (消費者安全法), Article 8 — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act (消費者安全法), Article 8, paragraph (1), item (iv) — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act (消費者安全法), Article 8, paragraph (2), item (v) — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act (消費者安全法), Article 8, paragraph (3) — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act (消費者安全法), Article 8, paragraph (4) — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- This site's parser, version 219 — 消費者安全法 — structure, counts, cross-references and defined terms, computed 2026-11-01
