# 消費者安全法 / Consumer Safety Act — 第十条の二 (Article 10-2)

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- Law: 消費者安全法 (Consumer Safety Act), 平成二十一年法律第五十号
- English title "Consumer Safety Act": Ministry of Justice translation
- Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say.
- Provision: 第十条の二 (Article 10-2)（消費生活センターの組織及び運営等） — address `art-10-2`
- Text in force since: 2025-06-01
- URL (the page that opens at this provision): https://japanlaw.org/en/consumer-safety-act/art-10-2
- Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/421AC0000000050/art-10-2
- Every provision below carries its address and both URLs on the line under it.
- Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below.

Only the Japanese as published by the government has legal effect; the text
below is a copy of it. Every English rendering below is a translation and
says which kind: the Ministry of Justice's translation, or this
site's machine translation, whose model and date the Sources list names.
They are never merged and never substituted for one another.

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### 第十条の二（消費生活センターの組織及び運営等） — (Organization and Operation of Consumer Affairs Centers)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-10-2 · https://japanlaw.org/en/consumer-safety-act/art-10-2 · https://japanlaw.org/l/421AC0000000050/art-10-2</sup>

  **第一項**  都道府県及び前条第二項の施設又は機関を設置する市町村は、次に掲げる事項について条例で定めるものとする。
  <sup>art-10-2/par-1 · https://japanlaw.org/en/consumer-safety-act/art-10-2/par-1 · https://japanlaw.org/l/421AC0000000050/art-10-2/par-1</sup>
  The prefectural government and municipal government that have established the institutions or organizations mentioned in paragraph (2) of the preceding Article must establish the following particulars in their respective ordinances:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  消費生活センター（前条第一項又は第二項の施設又は機関をいう。次項及び第四十七条第二項において同じ。）の組織及び運営に関する事項
    <sup>art-10-2/par-1/item-1 · https://japanlaw.org/en/consumer-safety-act/art-10-2/par-1/item-1 · https://japanlaw.org/l/421AC0000000050/art-10-2/par-1/item-1</sup>
    particulars regarding the organization and operation of Consumer Affairs Centers (meaning the institution or organization described in paragraph (1) or (2) of the preceding Article; the same applies in the following paragraph and Article 47, paragraph (2));
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  第八条第一項各号又は第二項各号に掲げる事務の実施により得られた情報の安全管理に関する事項
    <sup>art-10-2/par-1/item-2 · https://japanlaw.org/en/consumer-safety-act/art-10-2/par-1/item-2 · https://japanlaw.org/l/421AC0000000050/art-10-2/par-1/item-2</sup>
    particulars regarding the safety management of information obtained in the course of the administrative processes set forth in the items of paragraph (1) or (2) of Article 8; and
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  その他内閣府令で定める事項
    <sup>art-10-2/par-1/item-3 · https://japanlaw.org/en/consumer-safety-act/art-10-2/par-1/item-3 · https://japanlaw.org/l/421AC0000000050/art-10-2/par-1/item-3</sup>
    other particulars provided by Cabinet Office Order.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  都道府県又は消費生活センターを設置する市町村が前項の規定により条例を定めるに当たっては、事業者に対する消費者からの苦情が適切かつ迅速に処理されるための基準として内閣府令で定める基準を参酌するものとする。
  <sup>art-10-2/par-2 · https://japanlaw.org/en/consumer-safety-act/art-10-2/par-2 · https://japanlaw.org/l/421AC0000000050/art-10-2/par-2</sup>
  If the prefectural government or municipal government that has established a Consumer Affairs Center enacts an ordinance pursuant to the preceding paragraph, the prefectural government or municipal government is to refer to the standards provided by Cabinet Office Order for dealing with Consumer complaints against Enterprises appropriately and promptly.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

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## Cites
- art-10-2/par-1: 前条第二項 → 消費者安全法 第十条第二項 (Article 10, paragraph (2)), art-10/par-2 — https://japanlaw.org/en/consumer-safety-act/art-10/par-2 · https://japanlaw.org/l/421AC0000000050/art-10/par-2
- art-10-2/par-1/item-1: 前条第一項 → 消費者安全法 第十条第一項 (Article 10, paragraph (1)), art-10/par-1 — https://japanlaw.org/en/consumer-safety-act/art-10/par-1 · https://japanlaw.org/l/421AC0000000050/art-10/par-1
- art-10-2/par-1/item-1: 第二項 → 消費者安全法 第十条第二項 (Article 10, paragraph (2)), art-10/par-2 — https://japanlaw.org/en/consumer-safety-act/art-10/par-2 · https://japanlaw.org/l/421AC0000000050/art-10/par-2
- art-10-2/par-1/item-1: 次項 → 消費者安全法 第十条の二第二項 (Article 10-2, paragraph (2)), art-10-2/par-2 — https://japanlaw.org/en/consumer-safety-act/art-10-2/par-2 · https://japanlaw.org/l/421AC0000000050/art-10-2/par-2
- art-10-2/par-1/item-1: 第四十七条第二項 → 消費者安全法 第四十七条第二項 (Article 47, paragraph (2)), art-47/par-2 — https://japanlaw.org/en/consumer-safety-act/art-47/par-2 · https://japanlaw.org/l/421AC0000000050/art-47/par-2
- art-10-2/par-1/item-2: 第八条第一項 → 消費者安全法 第八条第一項 (Article 8, paragraph (1)), art-8/par-1 — https://japanlaw.org/en/consumer-safety-act/art-8/par-1 · https://japanlaw.org/l/421AC0000000050/art-8/par-1
- art-10-2/par-1/item-2: 第二項 → 消費者安全法 第八条第二項 (Article 8, paragraph (2)), art-8/par-2 — https://japanlaw.org/en/consumer-safety-act/art-8/par-2 · https://japanlaw.org/l/421AC0000000050/art-8/par-2
- art-10-2/par-2: 前項 → 消費者安全法 第十条の二第一項 (Article 10-2, paragraph (1)), art-10-2/par-1 — https://japanlaw.org/en/consumer-safety-act/art-10-2/par-1 · https://japanlaw.org/l/421AC0000000050/art-10-2/par-1

## Cited by

3 provisions cite this one. No official source publishes this direction.

- 消費者安全法 第四条第五項（国及び地方公共団体の責務） — https://japanlaw.org/en/consumer-safety-act/art-4/par-5 · https://japanlaw.org/l/421AC0000000050/art-4/par-5
- 消費者安全法 第十条の二第一項第一号（消費生活センターの組織及び運営等） — https://japanlaw.org/en/consumer-safety-act/art-10-2/par-1/item-1 · https://japanlaw.org/l/421AC0000000050/art-10-2/par-1/item-1
- 消費者安全法 第十条の二第二項（消費生活センターの組織及び運営等） — https://japanlaw.org/en/consumer-safety-act/art-10-2/par-2 · https://japanlaw.org/l/421AC0000000050/art-10-2/par-2

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## Sources

- e-Gov 法令検索, Digital Agency (デジタル庁) — 消費者安全法 — the text in force from 2025-06-01 (https://laws.e-gov.go.jp/law/421AC0000000050/20250601_504AC0000000068), retrieved 2026-11-01
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Safety Act — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/2887/tb), retrieved 2026-11-01
- This site's parser, version 219 — 消費者安全法 — structure, counts, cross-references and defined terms, computed 2026-11-01