# 消費者契約法 / Consumer Contract Act — 第八条 (Article 8) This is the Markdown twin of https://japanlaw.org/en/consumer-contract-act/art-8. Every law, and how to address a provision: https://japanlaw.org/llms.txt. The same laws as MCP tools (no sign-in): https://japanlaw.org/mcp. - Law: 消費者契約法 (Consumer Contract Act), 平成十二年法律第六十一号 - English title "Consumer Contract Act": Ministry of Justice translation - Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say. - Provision: 第八条 (Article 8)（事業者の損害賠償の責任を免除する条項等の無効） — address `art-8` - Text in force since: 2026-06-24 - URL (the page that opens at this provision): https://japanlaw.org/en/consumer-contract-act/art-8 - Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/412AC0000000061/art-8 - Every provision below carries its address and both URLs on the line under it. - Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below. Only the Japanese as published by the government has legal effect; the text below is a copy of it. Every English rendering below is a translation and says which kind: the Ministry of Justice's translation, or this site's machine translation, whose model and date the Sources list names. They are never merged and never substituted for one another. --- ### 第八条（事業者の損害賠償の責任を免除する条項等の無効） — (Nullity of Clauses Exempting a Business Operator from Liability for Damages) caption: Ministry of Justice translation — Japanese Law Translation Database System art-8 · https://japanlaw.org/en/consumer-contract-act/art-8 · https://japanlaw.org/l/412AC0000000061/art-8 **第一項** 次に掲げる消費者契約の条項は、無効とする。 art-8/par-1 · https://japanlaw.org/en/consumer-contract-act/art-8/par-1 · https://japanlaw.org/l/412AC0000000061/art-8/par-1 The following consumer contract clauses are void: Ministry of Justice translation — Japanese Law Translation Database System **一** 事業者の債務不履行により消費者に生じた損害を賠償する責任の全部を免除し、又は当該事業者にその責任の有無を決定する権限を付与する条項 art-8/par-1/item-1 · https://japanlaw.org/en/consumer-contract-act/art-8/par-1/item-1 · https://japanlaw.org/l/412AC0000000061/art-8/par-1/item-1 clauses completely exempting a business operator from liability to compensate a consumer for damages arising from default by the business operator, or granting authority to the business operator to determine whether or not the business operator is responsible; Ministry of Justice translation — Japanese Law Translation Database System **二** 事業者の債務不履行（当該事業者、その代表者又はその使用する者の故意又は重大な過失によるものに限る。）により消費者に生じた損害を賠償する責任の一部を免除し、又は当該事業者にその責任の限度を決定する権限を付与する条項 art-8/par-1/item-2 · https://japanlaw.org/en/consumer-contract-act/art-8/par-1/item-2 · https://japanlaw.org/l/412AC0000000061/art-8/par-1/item-2 clauses partially exempting a business operator from liability to compensate for damages arising from default by the business operator, or granting authority to the business operator to determine to what extent the business operator is responsible (limited to default which arises due to an intentional act or gross negligence on the part of the business operator, the business operator's representative, or employees); Ministry of Justice translation — Japanese Law Translation Database System **三** 消費者契約における事業者の債務の履行に際してされた当該事業者の不法行為により消費者に生じた損害を賠償する責任の全部を免除し、又は当該事業者にその責任の有無を決定する権限を付与する条項 art-8/par-1/item-3 · https://japanlaw.org/en/consumer-contract-act/art-8/par-1/item-3 · https://japanlaw.org/l/412AC0000000061/art-8/par-1/item-3 clauses completely exempting a business operator from liability to compensate for damages to a consumer arising from a tortious act committed by the business operator during the business operator's performance of the consumer contract, or granting authority to the business operator to determine whether or not the business operator is responsible therefor; and Ministry of Justice translation — Japanese Law Translation Database System **四** 消費者契約における事業者の債務の履行に際してされた当該事業者の不法行為（当該事業者、その代表者又はその使用する者の故意又は重大な過失によるものに限る。）により消費者に生じた損害を賠償する責任の一部を免除し、又は当該事業者にその責任の限度を決定する権限を付与する条項 art-8/par-1/item-4 · https://japanlaw.org/en/consumer-contract-act/art-8/par-1/item-4 · https://japanlaw.org/l/412AC0000000061/art-8/par-1/item-4 clauses partially exempting a business operator from liability to compensate for damages to a consumer arising from a tortious act committed by the business operator (limited to cases in which this arises due to an intentional act or gross negligence on the part of the business operator, the business operator's representative, or employees) during the business operator's performance of the consumer contract, or granting authority to the business operator to determine to what extent the business operator is responsible. Ministry of Justice translation — Japanese Law Translation Database System **第二項** 前項第一号又は第二号に掲げる条項のうち、消費者契約が有償契約である場合において、引き渡された目的物が種類又は品質に関して契約の内容に適合しないとき（当該消費者契約が請負契約である場合には、請負人が種類又は品質に関して契約の内容に適合しない仕事の目的物を注文者に引き渡したとき（その引渡しを要しない場合には、仕事が終了した時に仕事の目的物が種類又は品質に関して契約の内容に適合しないとき。）。以下この項において同じ。）に、これにより消費者に生じた損害を賠償する事業者の責任を免除し、又は当該事業者にその責任の有無若しくは限度を決定する権限を付与するものについては、次に掲げる場合に該当するときは、前項の規定は、適用しない。 art-8/par-2 · https://japanlaw.org/en/consumer-contract-act/art-8/par-2 · https://japanlaw.org/l/412AC0000000061/art-8/par-2 Regarding the clauses set forth in item (i) or (ii) of the preceding paragraph, when the consumer contract is a contract for value and the delivered subject matter does not conform to the provisions of the contract with respect to type or quality, (in the case that the consumer contract is a service contract, and the contractor delivers subject matters that do not conform to the provisions of the contract with respect to type or quality to the party that ordered the work (if the work does not require delivery, when the subject matter does not conform to the provisions of the contract with respect to type or quality when the work is completed); hereinafter the same applies in this paragraph) in the event that the clauses exempt the liability of the business operator for compensating damages caused to the consumer by this, or grant the authority to determine the presence of liability or limit the liability to the business operator, and when they fall under the following cases, the provisions of the preceding paragraph do not apply: Ministry of Justice translation — Japanese Law Translation Database System **一** 当該消費者契約において、引き渡された目的物が種類又は品質に関して契約の内容に適合しないときに、当該事業者が履行の追完をする責任又は不適合の程度に応じた代金若しくは報酬の減額をする責任を負うこととされている場合 art-8/par-2/item-1 · https://japanlaw.org/en/consumer-contract-act/art-8/par-2/item-1 · https://japanlaw.org/l/412AC0000000061/art-8/par-2/item-1 if the delivered subject matter does not conform to the provisions of the contract with respect to type or quality prescribed in the consumer contract, when it is stated in the contract that the business operator is responsible for subsequent completion, or for reducing its price or offering remuneration depending on the level of nonconformity; and Ministry of Justice translation — Japanese Law Translation Database System **二** 当該消費者と当該事業者の委託を受けた他の事業者との間の契約又は当該事業者と他の事業者との間の当該消費者のためにする契約で、当該消費者契約の締結に先立って又はこれと同時に締結されたものにおいて、引き渡された目的物が種類又は品質に関して契約の内容に適合しないときに、当該他の事業者が、その目的物が種類又は品質に関して契約の内容に適合しないことにより当該消費者に生じた損害を賠償する責任の全部若しくは一部を負い、又は履行の追完をする責任を負うこととされている場合 art-8/par-2/item-2 · https://japanlaw.org/en/consumer-contract-act/art-8/par-2/item-2 · https://japanlaw.org/l/412AC0000000061/art-8/par-2/item-2 a previously or simultaneously concluded contract between the contracting consumer and another business operator commissioned by the contracting business operator, or a previously or simultaneously concluded contract made between the contracting business operator and another business operator for the benefit of the consumer stipulates that when the delivered subject matter does not conform to the contents of the contract with respect to type or quality, the other business operator bears full or partial responsibilities for compensation for damage caused to the consumer due to the subject matter not conforming to the contents of the contract with respect to type or quality, or has responsibility for subsequent completion of the subject matter. Ministry of Justice translation — Japanese Law Translation Database System **第三項** 事業者の債務不履行（当該事業者、その代表者又はその使用する者の故意又は重大な過失によるものを除く。）又は消費者契約における事業者の債務の履行に際してされた当該事業者の不法行為（当該事業者、その代表者又はその使用する者の故意又は重大な過失によるものを除く。）により消費者に生じた損害を賠償する責任の一部を免除する消費者契約の条項であって、当該条項において事業者、その代表者又はその使用する者の重大な過失を除く過失による行為にのみ適用されることを明らかにしていないものは、無効とする。 art-8/par-3 · https://japanlaw.org/en/consumer-contract-act/art-8/par-3 · https://japanlaw.org/l/412AC0000000061/art-8/par-3 A consumer contract clause is void if it partially exempts a business operator from liability to compensate for damages to a consumer arising from the default of the business operator (excluding those that arise due to an intentional act or gross negligence on the part of the business operator, the business operator's representative, or employees) or a tortious act committed by the business operator (excluding those that arise due to an intentional act or gross negligence on the part of the business operator, the business operator's representative, or employees) during the business operator's performance of the consumer contract and does not clarify that only actions that arise due to a default excluding defaults that arise due to an intentional act or gross negligence on the part of the business operator, the business operator's representative, or employees are applicable. Ministry of Justice translation — Japanese Law Translation Database System --- ## Cites - art-8/par-2: 前項第一号 → 消費者契約法 第八条第一項第一号 (Article 8, paragraph (1), item (i)), art-8/par-1/item-1 — https://japanlaw.org/en/consumer-contract-act/art-8/par-1/item-1 · https://japanlaw.org/l/412AC0000000061/art-8/par-1/item-1 - art-8/par-2: 第二号 → 消費者契約法 第八条第一項第二号 (Article 8, paragraph (1), item (ii)), art-8/par-1/item-2 — https://japanlaw.org/en/consumer-contract-act/art-8/par-1/item-2 · https://japanlaw.org/l/412AC0000000061/art-8/par-1/item-2 - art-8/par-2: この項 → 消費者契約法 第八条第二項 (Article 8, paragraph (2)), art-8/par-2 — https://japanlaw.org/en/consumer-contract-act/art-8/par-2 · https://japanlaw.org/l/412AC0000000061/art-8/par-2 - art-8/par-2: 前項 → 消費者契約法 第八条第一項 (Article 8, paragraph (1)), art-8/par-1 — https://japanlaw.org/en/consumer-contract-act/art-8/par-1 · https://japanlaw.org/l/412AC0000000061/art-8/par-1 ## Cited by 7 provisions cite this one. No official source publishes this direction. - 消費者契約法 第八条第二項（事業者の損害賠償の責任を免除する条項等の無効） — https://japanlaw.org/en/consumer-contract-act/art-8/par-2 · https://japanlaw.org/l/412AC0000000061/art-8/par-2 - 消費者契約法 第十二条第三項（差止請求権） — https://japanlaw.org/en/consumer-contract-act/art-12/par-3 · https://japanlaw.org/l/412AC0000000061/art-12/par-3 - 消費者契約法 第十二条第四項（差止請求権） — https://japanlaw.org/en/consumer-contract-act/art-12/par-4 · https://japanlaw.org/l/412AC0000000061/art-12/par-4 - 消費者契約法 第十二条の三第一項（消費者契約の条項の開示要請） — https://japanlaw.org/en/consumer-contract-act/art-12-3/par-1 · https://japanlaw.org/l/412AC0000000061/art-12-3/par-1 - 消費者契約法 附則第二条第三項（経過措置） — https://japanlaw.org/en/consumer-contract-act/suppl-4281-61/art-2/par-3 · https://japanlaw.org/l/412AC0000000061/suppl-4281-61/art-2/par-3 - 消費者契約法 附則第二条第三項（経過措置） — https://japanlaw.org/en/consumer-contract-act/suppl-4301-54/art-2/par-3 · https://japanlaw.org/l/412AC0000000061/suppl-4301-54/art-2/par-3 - 消費者契約法 附則第二条第三項（消費者契約法の一部改正に伴う経過措置） — https://japanlaw.org/en/consumer-contract-act/suppl-5041-59/art-2/par-3 · https://japanlaw.org/l/412AC0000000061/suppl-5041-59/art-2/par-3 --- ## Sources - e-Gov 法令検索, Digital Agency (デジタル庁) — 消費者契約法 — the text in force from 2026-06-24 (https://laws.e-gov.go.jp/law/412AC0000000061/20260624_508AC0000000046), retrieved 2026-09-27 - Japanese Law Translation Database System, Ministry of Justice (法務省) — Consumer Contract Act — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/4624/tb), retrieved 2026-09-27 - This site's parser, version 216 — 消費者契約法 — structure, counts, cross-references and defined terms, computed 2026-09-27