# 銀行法 / Banking Act — 第七章の七 (Chapter 7-7)

- Law: 銀行法 (Banking Act), 昭和五十六年法律第五十九号
- English title "Banking Act": Ministry of Justice translation
- Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say.
- Provision: 第七章の七 (Chapter 7-7) — address `ch-7-7`
- Text in force since: 2026-08-12
- URL (the page that opens at this provision): https://japanlaw.org/en/banking-act/ch-7-7
- Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/356AC0000000059/ch-7-7
- Every provision below carries its address and both URLs on the line under it.
- Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below.

Only the Japanese as published by the government has legal effect; the text
below is a copy of it. Every English rendering below is a translation and
says which kind: the Ministry of Justice's translation, or this
site's machine translation, whose model and date the Sources list names.
They are never merged and never substituted for one another.

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## 第七章の七　指定紛争解決機関 — Chapter VII-7 Designated Dispute Resolution Organizations
<sup>heading: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>ch-7-7 · https://japanlaw.org/en/banking-act/ch-7-7 · https://japanlaw.org/l/356AC0000000059/ch-7-7</sup>

## 第一節　通則 — Section 1 General Rules
<sup>heading: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>ch-7-7/sec-1 · https://japanlaw.org/en/banking-act/ch-7-7/sec-1 · https://japanlaw.org/l/356AC0000000059/ch-7-7/sec-1</sup>

### 第五十二条の六十二（紛争解決等業務を行う者の指定） — (Designation of Persons that Conduct Dispute Resolution Services)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-62 · https://japanlaw.org/en/banking-act/art-52-62 · https://japanlaw.org/l/356AC0000000059/art-52-62</sup>

  **第一項**  内閣総理大臣は、次に掲げる要件を備える者を、その申請により、紛争解決等業務を行う者として、指定することができる。
  <sup>art-52-62/par-1 · https://japanlaw.org/en/banking-act/art-52-62/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1</sup>
  Upon application from a person satisfying the following requirements, the Prime Minister may designate the person as a person that conducts dispute resolution services:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  法人（人格のない社団又は財団で代表者又は管理人の定めのあるものを含み、外国の法令に準拠して設立された法人その他の外国の団体を除く。第四号ニにおいて同じ。）であること。
    <sup>art-52-62/par-1/item-1 · https://japanlaw.org/en/banking-act/art-52-62/par-1/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-1</sup>
    it is a corporation (including an association or foundation without legal personality whose representative or administrator has been designated, and excluding a corporation or other foreign organizations incorporated under foreign laws and regulations; the same applies in item (iv), sub-item (d));
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  第五十二条の八十四第一項の規定によりこの項の規定による指定を取り消され、その取消しの日から五年を経過しない者又は他の法律の規定による指定であつて紛争解決等業務に相当する業務に係るものとして政令で定めるものを取り消され、その取消しの日から五年を経過しない者でないこと。
    <sup>art-52-62/par-1/item-2 · https://japanlaw.org/en/banking-act/art-52-62/par-1/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-2</sup>
    the person is not a person that has had the designation under the provisions of this paragraph revoked pursuant to Article 52-84, paragraph (1) and for whom five years have not passed since the date of the revocation, or a person that has had the designation under the provisions of other laws which is specified by Cabinet Order as being related to operations equivalent to dispute resolution services revoked and for whom five years have not passed since the date of the revocation;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  この法律若しくは弁護士法（昭和二十四年法律第二百五号）又はこれらに相当する外国の法令の規定に違反し、罰金の刑（これに相当する外国の法令による刑を含む。）に処せられ、その刑の執行を終わり、又はその刑の執行を受けることがなくなつた日から五年を経過しない者でないこと。
    <sup>art-52-62/par-1/item-3 · https://japanlaw.org/en/banking-act/art-52-62/par-1/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-3</sup>
    the person is not a person that has been sentenced to a fine (including an equivalent sentence under foreign laws and regulations) for violating the provisions of this Act or the Attorneys Act (Act No. 205 of 1949), or for violating the provisions of foreign laws and regulations that are equivalent to those Acts, and for whom five years have not passed since the day on which the person finished serving the sentence or ceased to be subject to the sentence;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **四**  役員のうちに、次のいずれかに該当する者がないこと。
    <sup>art-52-62/par-1/item-4 · https://japanlaw.org/en/banking-act/art-52-62/par-1/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-4</sup>
    the person has no officer that falls under any of the following persons:
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

      **イ**  心身の故障のため紛争解決等業務に係る職務を適正に執行することができない者として内閣府令で定める者
      <sup>art-52-62/par-1/item-4/sub-1 · https://japanlaw.org/en/banking-act/art-52-62/par-1/item-4/sub-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-4/sub-1</sup>
      a person specified by Cabinet Office Order as being unable to properly perform duties related to dispute resolution services due to mental or physical disorder; or
      <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

      **ロ**  破産手続開始の決定を受けて復権を得ない者又は外国の法令上これと同様に取り扱われている者
      <sup>art-52-62/par-1/item-4/sub-2 · https://japanlaw.org/en/banking-act/art-52-62/par-1/item-4/sub-2 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-4/sub-2</sup>
      a person subject to an order commencing bankruptcy proceedings and has not been released from bankruptcy restrictions, or a person that is treated in the same manner under foreign laws and regulations;
      <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

      **ハ**  拘禁刑以上の刑（これに相当する外国の法令による刑を含む。）に処せられ、その刑の執行を終わり、又はその刑の執行を受けることがなくなつた日から五年を経過しない者
      <sup>art-52-62/par-1/item-4/sub-3 · https://japanlaw.org/en/banking-act/art-52-62/par-1/item-4/sub-3 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-4/sub-3</sup>
      a person that has been sentenced to imprisonment or a heavier punishment (including an equivalent sentence under foreign laws and regulations), and for whom five years have not passed since the day on which the person finished serving the sentence or ceased to be subject to the sentence;
      <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

      **ニ**  第五十二条の八十四第一項の規定によりこの項の規定による指定を取り消された場合若しくはこの法律に相当する外国の法令の規定により当該外国において受けている当該指定に類する行政処分を取り消された場合において、その取消しの日前一月以内にその法人の役員（外国の法令上これと同様に取り扱われている者を含む。ニにおいて同じ。）であつた者でその取消しの日から五年を経過しない者又は他の法律の規定による指定であつて紛争解決等業務に相当する業務に係るものとして政令で定めるもの若しくは当該他の法律に相当する外国の法令の規定により当該外国において受けている当該政令で定める指定に類する行政処分を取り消された場合において、その取消しの日前一月以内にその法人の役員であつた者でその取消しの日から五年を経過しない者
      <sup>art-52-62/par-1/item-4/sub-4 · https://japanlaw.org/en/banking-act/art-52-62/par-1/item-4/sub-4 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-4/sub-4</sup>
      a person that, within one month prior to the date of revocation, was the officer (including a person treated in the same manner under foreign laws and regulations; the same applies in sub-item (d)) of a corporation for which a designation under this paragraph has been revoked pursuant to the provisions of Article 52-84, paragraph (1) or an administrative disposition that is similar to the designation that has been obtained in a foreign country pursuant to the provisions of foreign laws and regulations that are equivalent to this Act has been revoked, and for whom five years have not passed since the date of revocation; or a person that, within one month prior to the date of revocation, was the officer of a corporation for which a designation under the provisions of other laws that are specified by Cabinet Order as being equivalent to dispute resolution services has been revoked, or an administrative disposition that is similar to the designation that a corporation has obtained in a foreign country pursuant to the provisions of foreign laws and regulations that are equivalent to those other laws has been revoked, and for whom five years have not passed since the date of the revocation; or
      <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

      **ホ**  この法律若しくは弁護士法又はこれらに相当する外国の法令の規定に違反し、罰金の刑（これに相当する外国の法令による刑を含む。）に処せられ、その刑の執行を終わり、又はその刑の執行を受けることがなくなつた日から五年を経過しない者
      <sup>art-52-62/par-1/item-4/sub-5 · https://japanlaw.org/en/banking-act/art-52-62/par-1/item-4/sub-5 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-4/sub-5</sup>
      a person that has been sentenced to a fine (including an equivalent sentence under foreign laws and regulations) for violating the provisions of this Act or the Attorneys Act, or for violating the provisions of foreign laws and regulations that are equivalent to those Acts, and for whom five years have not passed since the day on which the person finished serving the sentence or ceased to be subject to the sentence;
      <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **五**  紛争解決等業務を的確に実施するに足りる経理的及び技術的な基礎を有すること。
    <sup>art-52-62/par-1/item-5 · https://japanlaw.org/en/banking-act/art-52-62/par-1/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-5</sup>
    a person that has sufficient financial and technical basis to appropriately implement dispute resolution services;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **六**  役員又は職員の構成が紛争解決等業務の公正な実施に支障を及ぼすおそれがないものであること。
    <sup>art-52-62/par-1/item-6 · https://japanlaw.org/en/banking-act/art-52-62/par-1/item-6 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-6</sup>
    the composition of their officers or employees is unlikely to interfere with the fair implementation of dispute resolution services;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **七**  紛争解決等業務の実施に関する規程（以下「業務規程」という。）が法令に適合し、かつ、この法律の定めるところにより紛争解決等業務を公正かつ的確に実施するために十分であると認められること。
    <sup>art-52-62/par-1/item-7 · https://japanlaw.org/en/banking-act/art-52-62/par-1/item-7 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-7</sup>
    the rules for implementing dispute resolution services (hereinafter referred to as the "operational rules") conform to laws and regulations, and are found to be sufficient for implementing dispute resolution services in a fair and appropriate manner pursuant to the provisions of this Act; and
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **八**  次項の規定により意見を聴取した結果、手続実施基本契約の解除に関する事項その他の手続実施基本契約の内容（第五十二条の六十七第二項各号に掲げる事項を除く。）その他の業務規程の内容（同条第三項の規定によりその内容とするものでなければならないこととされる事項並びに同条第四項各号及び第五項第一号に掲げる基準に適合するために必要な事項を除く。）について異議（合理的な理由が付されたものに限る。）を述べた銀行業関係業者の数の銀行業関係業者の総数に占める割合が政令で定める割合以下の割合となつたこと。
    <sup>art-52-62/par-1/item-8 · https://japanlaw.org/en/banking-act/art-52-62/par-1/item-8 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-8</sup>
    as a result of hearing opinions pursuant to the provisions of the following paragraph, the percentage of the number of banking service providers that have stated an objection (limited to objections for which there are reasonable grounds) to the content of the basic contract for the implementation of dispute resolution procedures (excluding the particulars set forth in the items of Article 52-67, paragraph (2)) or to any other content of the operational rules (excluding the particulars that the operational rules are required to have as their content pursuant to the provisions of paragraph (3) of that Article and the particulars that are necessary for the content to conform to the criteria set forth in the items of paragraph (4) and paragraph (5), item (i) of that Article) to the total number of banking service providers is less than the percentage specified by Cabinet Order.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  前項の申請をしようとする者は、あらかじめ、内閣府令で定めるところにより、銀行業関係業者に対し、業務規程の内容を説明し、これについて異議がないかどうかの意見（異議がある場合には、その理由を含む。）を聴取し、及びその結果を記載した書類を作成しなければならない。
  <sup>art-52-62/par-2 · https://japanlaw.org/en/banking-act/art-52-62/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-2</sup>
  A person seeking to file an application referred to in the preceding paragraph must explain the content of the operational rules to the banking service providers, hear opinions as to whether there are any objections to the content (if there are objections, including the grounds for them), and prepare a document stating the results, in advance and pursuant to the provisions of Cabinet Office Order.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第三項**  内閣総理大臣は、第一項の規定による指定をしようとするときは、同項第五号から第七号までに掲げる要件（紛争解決手続の業務に係る部分に限り、同号に掲げる要件にあつては、第五十二条の六十七第四項各号及び第五項各号に掲げる基準に係るものに限る。）に該当していることについて、あらかじめ、法務大臣に協議しなければならない。
  <sup>art-52-62/par-3 · https://japanlaw.org/en/banking-act/art-52-62/par-3 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-3</sup>
  When seeking to make a designation under the provisions of paragraph (1), the Prime Minister must consult with the Minister of Justice in advance whether the relevant person satisfies the requirements set forth in items (v) through (vii) of that paragraph (limited to the part related to the operation of dispute resolution procedures; limited to that related to the criteria set forth in the items of Article 52-67, paragraph (4) and the items of paragraph (5) of that Article for the requirement set forth in item (vii)).
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第四項**  第一項の規定による指定は、紛争解決等業務の種別ごとに行うものとし、同項第八号の割合は、当該紛争解決等業務の種別ごとに算定するものとする。
  <sup>art-52-62/par-4 · https://japanlaw.org/en/banking-act/art-52-62/par-4 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-4</sup>
  the designation under the provisions of paragraph (1) is to be made for each type of dispute resolution services, and the percentage referred to in item (viii) of that paragraph is to be calculated for each type of dispute resolution services.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第五項**  内閣総理大臣は、第一項の規定による指定をしたときは、指定紛争解決機関の商号又は名称及び主たる営業所又は事務所の所在地、当該指定に係る紛争解決等業務の種別並びに当該指定をした日を官報で告示しなければならない。
  <sup>art-52-62/par-5 · https://japanlaw.org/en/banking-act/art-52-62/par-5 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-5</sup>
  Upon making the designation under the provisions of paragraph (1), the Prime Minister must issue public notice in the Official Gazette of the trade name or name of the designated dispute resolution organization and the location of its main business office or office, the type of dispute resolution services related to the designation, and the day on which the Prime Minister made the designation.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の六十三（指定の申請） — (Application for Designation)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-63 · https://japanlaw.org/en/banking-act/art-52-63 · https://japanlaw.org/l/356AC0000000059/art-52-63</sup>

  **第一項**  前条第一項の規定による指定を受けようとする者は、次に掲げる事項を記載した指定申請書を内閣総理大臣に提出しなければならない。
  <sup>art-52-63/par-1 · https://japanlaw.org/en/banking-act/art-52-63/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-1</sup>
  A person seeking to obtain the designation under the provisions of paragraph (1) of the preceding Article must submit a written application for designation stating the following particulars to the Prime Minister:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  指定を受けようとする紛争解決等業務の種別
    <sup>art-52-63/par-1/item-1 · https://japanlaw.org/en/banking-act/art-52-63/par-1/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-1/item-1</sup>
    the type of dispute resolution services for which the person seeks to obtain designation;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  商号又は名称
    <sup>art-52-63/par-1/item-2 · https://japanlaw.org/en/banking-act/art-52-63/par-1/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-1/item-2</sup>
    their trade name or name;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  主たる営業所又は事務所その他紛争解決等業務を行う営業所又は事務所の名称及び所在地
    <sup>art-52-63/par-1/item-3 · https://japanlaw.org/en/banking-act/art-52-63/par-1/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-1/item-3</sup>
    the name and location of the main business office or office, or any other business office or office where they conduct dispute resolution services; and
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **四**  役員の氏名又は商号若しくは名称
    <sup>art-52-63/par-1/item-4 · https://japanlaw.org/en/banking-act/art-52-63/par-1/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-1/item-4</sup>
    the names and trade names of the officers.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  前項の指定申請書には、次に掲げる書類を添付しなければならない。
  <sup>art-52-63/par-2 · https://japanlaw.org/en/banking-act/art-52-63/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-2</sup>
  The following documents must be attached to the written application for designation referred to in the preceding paragraph:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  前条第一項第三号及び第四号に掲げる要件に該当することを誓約する書面
    <sup>art-52-63/par-2/item-1 · https://japanlaw.org/en/banking-act/art-52-63/par-2/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-2/item-1</sup>
    a document pledging that the person satisfies the requirements set forth in paragraph (1), items (iii) and (iv) of the preceding Article;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  定款及び法人の登記事項証明書（これらに準ずるものを含む。）
    <sup>art-52-63/par-2/item-2 · https://japanlaw.org/en/banking-act/art-52-63/par-2/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-2/item-2</sup>
    the articles of incorporation and the corporation's certificate of registered information (including documents equivalent to them);
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  業務規程
    <sup>art-52-63/par-2/item-3 · https://japanlaw.org/en/banking-act/art-52-63/par-2/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-2/item-3</sup>
    the operational rules;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **四**  組織に関する事項を記載した書類
    <sup>art-52-63/par-2/item-4 · https://japanlaw.org/en/banking-act/art-52-63/par-2/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-2/item-4</sup>
    documents stating the particulars regarding its organization;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **五**  財産目録、貸借対照表その他の紛争解決等業務を行うために必要な経理的な基礎を有することを明らかにする書類であつて内閣府令で定めるもの
    <sup>art-52-63/par-2/item-5 · https://japanlaw.org/en/banking-act/art-52-63/par-2/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-2/item-5</sup>
    an inventory of assets, balance sheet, or other documents which clarifies that the person has the necessary financial basis for conducting dispute resolution services, which are specified by Cabinet Office Order;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **六**  前条第二項に規定する書類その他同条第一項第八号に掲げる要件に該当することを証する書類として内閣府令で定めるもの
    <sup>art-52-63/par-2/item-6 · https://japanlaw.org/en/banking-act/art-52-63/par-2/item-6 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-2/item-6</sup>
    documents provided for in paragraph (2) of the preceding Article, and other documents specified by Cabinet Office Order as those certifying that the person satisfies the requirements set forth in paragraph (1), item (viii) of that Article; and
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **七**  その他内閣府令で定める書類
    <sup>art-52-63/par-2/item-7 · https://japanlaw.org/en/banking-act/art-52-63/par-2/item-7 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-2/item-7</sup>
    other documents specified by Cabinet Office Order.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第三項**  前項の場合において、定款、財産目録又は貸借対照表が電磁的記録で作成されているときは、書類に代えて当該電磁的記録を添付することができる。
  <sup>art-52-63/par-3 · https://japanlaw.org/en/banking-act/art-52-63/par-3 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-3</sup>
  In the case referred to in the preceding paragraph, if the articles of incorporation, inventory of assets, or balance sheet has been prepared as an electronic or magnetic record, the electronic or magnetic record may be attached to the written application in lieu of documents.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の六十四（秘密保持義務等） — (Duty of Confidentiality)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-64 · https://japanlaw.org/en/banking-act/art-52-64 · https://japanlaw.org/l/356AC0000000059/art-52-64</sup>

  **第一項**  指定紛争解決機関の紛争解決委員（第五十二条の七十三第二項の規定により選任された紛争解決委員をいう。次項、次条第二項並びに第五十二条の六十七第二項及び第四項において同じ。）若しくは役員若しくは職員又はこれらの職にあつた者は、紛争解決等業務に関して知り得た秘密を漏らし、又は自己の利益のために使用してはならない。
  <sup>art-52-64/par-1 · https://japanlaw.org/en/banking-act/art-52-64/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-64/par-1</sup>
  It is prohibited for a dispute resolution mediator (meaning a dispute resolution mediator appointed pursuant to the provisions of Article 52-73, paragraph (2); the same applies in the following paragraph, paragraph (2) of the following Article, and Article 52-67, paragraphs (2) and (4)), the officer or employee of a designated dispute resolution organization, or a person that has held one of those positions, to divulge or use for personal benefit any confidential information learned concerning dispute resolution services.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  指定紛争解決機関の紛争解決委員又は役員若しくは職員で紛争解決等業務に従事する者は、刑法（明治四十年法律第四十五号）その他の罰則の適用については、法令により公務に従事する職員とみなす。
  <sup>art-52-64/par-2 · https://japanlaw.org/en/banking-act/art-52-64/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-64/par-2</sup>
  In applying the Penal Code (Act No. 45 of 1907) and other penal provisions, a dispute resolution mediator, officer, or employee of a designated dispute resolution organization who is engaged in dispute resolution services is deemed to be an official engaged in public services pursuant to laws and regulations.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

## 第二節　業務 — Section 2 Services
<sup>heading: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>ch-7-7/sec-2 · https://japanlaw.org/en/banking-act/ch-7-7/sec-2 · https://japanlaw.org/l/356AC0000000059/ch-7-7/sec-2</sup>

### 第五十二条の六十五（指定紛争解決機関の業務） — (Services of Designated Dispute Resolution Organizations)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-65 · https://japanlaw.org/en/banking-act/art-52-65 · https://japanlaw.org/l/356AC0000000059/art-52-65</sup>

  **第一項**  指定紛争解決機関は、この法律及び業務規程の定めるところにより、紛争解決等業務を行うものとする。
  <sup>art-52-65/par-1 · https://japanlaw.org/en/banking-act/art-52-65/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-65/par-1</sup>
  A designated dispute resolution organization is to perform dispute resolution services pursuant to the provisions of this Act and the operational rules.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  指定紛争解決機関（紛争解決委員を含む。）は、当事者である加入銀行業関係業者（手続実施基本契約を締結した相手方である銀行業関係業者をいう。以下この章において同じ。）若しくはその顧客（以下この章において単に「当事者」という。）又は当事者以外の者との手続実施基本契約その他の契約で定めるところにより、紛争解決等業務を行うことに関し、負担金又は料金その他の報酬を受けることができる。
  <sup>art-52-65/par-2 · https://japanlaw.org/en/banking-act/art-52-65/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-65/par-2</sup>
  A designated dispute resolution organization (including dispute resolution mediators) may receive burden charges, fees, or any other remuneration for conducting dispute resolution services as provided for by the basic contract for the implementation of dispute resolution procedures or any other contract concluded with a member banking service provider (meaning a banking service provider that is the counterparty to the basic contract for the implementation of dispute resolution procedures concluded by the organization; hereinafter the same applies in this Chapter) that is a party to a dispute, or a customer of the member banking service provider that is a party to a dispute (hereinafter simply referred to as a "party" in this Chapter), or a person other than the party.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の六十六（苦情処理手続又は紛争解決手続の業務の委託） — (Entrustment of Services for Complaint Processing Procedures or Dispute Resolution Procedures)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-66 · https://japanlaw.org/en/banking-act/art-52-66 · https://japanlaw.org/l/356AC0000000059/art-52-66</sup>

  **第一項**  指定紛争解決機関は、他の指定紛争解決機関又は他の法律の規定による指定であつて紛争解決等業務に相当する業務に係るものとして政令で定めるものを受けた者（第五十二条の七十三第四項及び第五項において「受託紛争解決機関」という。）以外の者に対して、苦情処理手続又は紛争解決手続の業務を委託してはならない。
  <sup>art-52-66/par-1 · https://japanlaw.org/en/banking-act/art-52-66/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-66/par-1</sup>
  A designated dispute resolution organization must not entrust a person other than another designated dispute resolution organization or a person that has obtained the designation under the provisions of other laws which is specified by Cabinet Order as being the designation for services that are equivalent to dispute resolution services (referred to as the "entrusted dispute resolution organization" in Article 52-73, paragraphs (4) and (5)) with the services for complaint processing procedures or dispute resolution procedures.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の六十七（業務規程） — (Operational Rules)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-67 · https://japanlaw.org/en/banking-act/art-52-67 · https://japanlaw.org/l/356AC0000000059/art-52-67</sup>

  **第一項**  指定紛争解決機関は、次に掲げる事項に関する業務規程を定めなければならない。
  <sup>art-52-67/par-1 · https://japanlaw.org/en/banking-act/art-52-67/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1</sup>
  A designated dispute resolution organization must establish operational rules on the following particulars:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  手続実施基本契約の内容に関する事項
    <sup>art-52-67/par-1/item-1 · https://japanlaw.org/en/banking-act/art-52-67/par-1/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-1</sup>
    particulars concerning the content of the basic contract for the implementation of dispute resolution procedures;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  手続実施基本契約の締結に関する事項
    <sup>art-52-67/par-1/item-2 · https://japanlaw.org/en/banking-act/art-52-67/par-1/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-2</sup>
    particulars concerning conclusion of the basic contract for the implementation of dispute resolution procedures;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  紛争解決等業務の実施に関する事項
    <sup>art-52-67/par-1/item-3 · https://japanlaw.org/en/banking-act/art-52-67/par-1/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-3</sup>
    particulars concerning the implementation of dispute resolution services;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **四**  紛争解決等業務に要する費用について加入銀行業関係業者が負担する負担金に関する事項
    <sup>art-52-67/par-1/item-4 · https://japanlaw.org/en/banking-act/art-52-67/par-1/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-4</sup>
    particulars concerning the burden charges that a member banking service provider bears for the cost required for dispute resolution services;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **五**  当事者から紛争解決等業務の実施に関する料金を徴収する場合にあつては、当該料金に関する事項
    <sup>art-52-67/par-1/item-5 · https://japanlaw.org/en/banking-act/art-52-67/par-1/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-5</sup>
    if it collects fees from the parties for implementing dispute resolution services, the particulars concerning those fees;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **六**  他の指定紛争解決機関その他相談、苦情の処理又は紛争の解決を実施する国の機関、地方公共団体、民間事業者その他の者との連携に関する事項
    <sup>art-52-67/par-1/item-6 · https://japanlaw.org/en/banking-act/art-52-67/par-1/item-6 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-6</sup>
    particulars concerning the coordination with other designated dispute resolution organizations, and national agencies, local governments, private business operators, or any other persons that conduct consultations, process complaints or resolve disputes;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **七**  紛争解決等業務に関する苦情の処理に関する事項
    <sup>art-52-67/par-1/item-7 · https://japanlaw.org/en/banking-act/art-52-67/par-1/item-7 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-7</sup>
    particulars concerning the processing of complaints about dispute resolution services; and
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **八**  前各号に掲げるもののほか、紛争解決等業務の実施に必要な事項として内閣府令で定めるもの
    <sup>art-52-67/par-1/item-8 · https://japanlaw.org/en/banking-act/art-52-67/par-1/item-8 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-8</sup>
    beyond what is set forth in the preceding items, particulars specified by Cabinet Office Order as those necessary for implementing dispute resolution services.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  前項第一号の手続実施基本契約は、次に掲げる事項を内容とするものでなければならない。
  <sup>art-52-67/par-2 · https://japanlaw.org/en/banking-act/art-52-67/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2</sup>
  The basic contract for the implementation of dispute resolution procedures referred to in item (i) of the preceding paragraph must have the following particulars as its content:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  指定紛争解決機関は、加入銀行業関係業者の顧客からの銀行業務等関連苦情の解決の申立て又は当事者からの紛争解決手続の申立てに基づき苦情処理手続又は紛争解決手続を開始すること。
    <sup>art-52-67/par-2/item-1 · https://japanlaw.org/en/banking-act/art-52-67/par-2/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-1</sup>
    the fact that the designated dispute resolution organization is to commence complaint processing procedures or dispute resolution procedures based on a request for the resolution of a complaint related to banking services, etc. by the customer of a member banking service provider, or a request for dispute resolution procedures by the party;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  指定紛争解決機関又は紛争解決委員は、苦情処理手続を開始し、又は加入銀行業関係業者の顧客からの申立てに基づき紛争解決手続を開始した場合において、加入銀行業関係業者にこれらの手続に応じるよう求めることができ、当該加入銀行業関係業者は、その求めがあつたときは、正当な理由なくこれを拒んではならないこと。
    <sup>art-52-67/par-2/item-2 · https://japanlaw.org/en/banking-act/art-52-67/par-2/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-2</sup>
    the fact that when the designated dispute resolution organization or dispute resolution mediator commences complaint processing procedures or commences dispute resolution procedures based on a request by the customer of a member banking service provider, the designated dispute resolution organization or dispute resolution mediator may request the member banking service provider to comply with those procedures, and that the member banking service provider must not refuse the request without legitimate grounds;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  指定紛争解決機関又は紛争解決委員は、苦情処理手続又は紛争解決手続において、加入銀行業関係業者に対し、報告又は帳簿書類その他の物件の提出を求めることができ、当該加入銀行業関係業者は、その求めがあつたときは、正当な理由なくこれを拒んではならないこと。
    <sup>art-52-67/par-2/item-3 · https://japanlaw.org/en/banking-act/art-52-67/par-2/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-3</sup>
    the fact that the designated dispute resolution organization or dispute resolution mediator may request a member banking service provider to make a report or submit books, documents, or any other articles in the course of complaint processing procedures or dispute resolution procedures, and that the member banking service provider must not refuse the request without legitimate grounds;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **四**  紛争解決委員は、紛争解決手続において、銀行業務等関連紛争の解決に必要な和解案を作成し、当事者に対し、その受諾を勧告することができること。
    <sup>art-52-67/par-2/item-4 · https://japanlaw.org/en/banking-act/art-52-67/par-2/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-4</sup>
    the fact that the dispute resolution mediator may prepare a settlement proposal necessary for resolving a dispute related to banking services, etc. in dispute resolution procedures, and recommend that the parties accept the settlement proposal;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **五**  紛争解決委員は、紛争解決手続において、前号の和解案の受諾の勧告によつては当事者間に和解が成立する見込みがない場合において、事案の性質、当事者の意向、当事者の手続追行の状況その他の事情に照らして相当であると認めるときは、銀行業務等関連紛争の解決のために必要な特別調停案を作成し、理由を付して当事者に提示することができること。
    <sup>art-52-67/par-2/item-5 · https://japanlaw.org/en/banking-act/art-52-67/par-2/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-5</sup>
    when there is no prospect of reaching a settlement between the parties by the recommendation to accept the settlement proposal referred to in the preceding item, and the dispute resolution mediator finds it to be reasonable in light of the nature of the case, the intentions of the parties, the status of implementation of procedures by the parties, or any other circumstances, the fact that the mediator may prepare a special conciliation proposal necessary for resolving a dispute related to banking services, etc. and present it to the parties by giving the reason;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **六**  加入銀行業関係業者は、訴訟が係属している請求を目的とする紛争解決手続が開始された場合には、当該訴訟が係属している旨、当該訴訟における請求の理由及び当該訴訟の程度を指定紛争解決機関に報告しなければならないこと。
    <sup>art-52-67/par-2/item-6 · https://japanlaw.org/en/banking-act/art-52-67/par-2/item-6 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-6</sup>
    when dispute resolution procedures are commenced for a claim in pending litigation, the fact that the member banking service provider must report that the litigation is pending, the grounds for the claim under litigation, and the progress of the litigation to the designated dispute resolution organization;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **七**  加入銀行業関係業者は、紛争解決手続の目的となつた請求に係る訴訟が提起された場合には、当該訴訟が提起された旨及び当該訴訟における請求の理由を指定紛争解決機関に報告しなければならないこと。
    <sup>art-52-67/par-2/item-7 · https://japanlaw.org/en/banking-act/art-52-67/par-2/item-7 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-7</sup>
    when litigation is filed for a claim that is subject to dispute resolution procedures, the fact the member banking service provider must report that the litigation has been filed and the grounds for the claim under litigation to the designated dispute resolution organization;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **八**  前二号に規定する場合のほか、加入銀行業関係業者は、紛争解決手続の目的となつた請求に係る訴訟に関し、当該訴訟の程度その他の事項の報告を求められた場合には、当該事項を指定紛争解決機関に報告しなければならないこと。
    <sup>art-52-67/par-2/item-8 · https://japanlaw.org/en/banking-act/art-52-67/par-2/item-8 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-8</sup>
    beyond what is set forth in the preceding two items, when a member banking service provider is requested to report the progress of litigation involving a claim or any other particulars that is subject to dispute resolution procedures, the fact that the member banking service provider must report the particulars to the designated dispute resolution organization;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **九**  加入銀行業関係業者は、第六号若しくは第七号の訴訟が裁判所に係属しなくなつた場合又はその訴訟について裁判が確定した場合には、その旨及びその内容を指定紛争解決機関に報告しなければならないこと。
    <sup>art-52-67/par-2/item-9 · https://japanlaw.org/en/banking-act/art-52-67/par-2/item-9 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-9</sup>
    when the litigation referred to in item (vi) or (vii) are no longer pending before the court, or when the judicial decision on the litigation has become final and binding, the fact that the member banking service provider must report that fact and the content of the judicial decision to the designated dispute resolution organization;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **十**  加入銀行業関係業者は、その顧客に対し指定紛争解決機関による紛争解決等業務の実施について周知するため、必要な情報の提供その他の措置を講じなければならないこと。
    <sup>art-52-67/par-2/item-10 · https://japanlaw.org/en/banking-act/art-52-67/par-2/item-10 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-10</sup>
    the fact that a member banking service provider must provide necessary information or take other measures necessary for informing its customers of the implementation of dispute resolution services by the designated dispute resolution organization; and
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **十一**  前各号に掲げるもののほか、銀行業務等関連苦情の処理又は銀行業務等関連紛争の解決の促進のために必要であるものとして内閣府令で定める事項
    <sup>art-52-67/par-2/item-11 · https://japanlaw.org/en/banking-act/art-52-67/par-2/item-11 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-11</sup>
    beyond what is set forth in the preceding items, particulars that are specified by Cabinet Office Order as being necessary for accelerating the processing of complaints related to banking services, etc. or the resolution of the dispute related to banking services, etc.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第三項**  第一項第二号の手続実施基本契約の締結に関する事項に関する業務規程は、銀行業関係業者から手続実施基本契約の締結の申込みがあつた場合には、当該銀行業関係業者が手続実施基本契約に係る債務その他の紛争解決等業務の実施に関する義務を履行することが確実でないと見込まれるときを除き、これを拒否してはならないことを内容とするものでなければならない。
  <sup>art-52-67/par-3 · https://japanlaw.org/en/banking-act/art-52-67/par-3 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-3</sup>
  When a designated dispute resolution organization receives an offer to conclude a basic contract for the implementation of dispute resolution procedures from a banking service provider, unless the banking service provider's performance of the obligations involved in the basic contract for the implementation of dispute resolution procedures or any other obligations involved in the implementation of dispute resolution services is expected to be unreliable, the operational rules on the particulars involved in concluding a basic contract for the implementation of dispute resolution procedures referred to in paragraph (1), item (ii) must provide that the designated dispute resolution organization must not refuse the offer.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第四項**  第一項第三号に掲げる事項に関する業務規程は、次に掲げる基準に適合するものでなければならない。
  <sup>art-52-67/par-4 · https://japanlaw.org/en/banking-act/art-52-67/par-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4</sup>
  The operational rules on the particulars set forth in paragraph (1), item (iii) must conform to the following criteria:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  苦情処理手続と紛争解決手続との連携を確保するための措置が講じられていること。
    <sup>art-52-67/par-4/item-1 · https://japanlaw.org/en/banking-act/art-52-67/par-4/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-1</sup>
    measures have been taken to ensure coordination between complaint processing procedures and dispute resolution procedures;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  紛争解決委員の選任の方法及び紛争解決委員が銀行業務等関連紛争の当事者と利害関係を有することその他の紛争解決手続の公正な実施を妨げるおそれがある事由がある場合において、当該紛争解決委員を排除するための方法を定めていること。
    <sup>art-52-67/par-4/item-2 · https://japanlaw.org/en/banking-act/art-52-67/par-4/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-2</sup>
    a method for appointing a dispute resolution mediator and for eliminating a dispute resolution mediator have been established when that mediator has an interest in the party to a dispute related to banking services, etc. or when there are other grounds that are likely to interfere with the fair implementation of dispute resolution procedures;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  指定紛争解決機関の実質的支配者等（指定紛争解決機関の株式の所有、指定紛争解決機関に対する融資その他の事由を通じて指定紛争解決機関の事業を実質的に支配し、又はその事業に重要な影響を与える関係にあるものとして内閣府令で定める者をいう。）又は指定紛争解決機関の子会社等（指定紛争解決機関が株式の所有その他の事由を通じてその事業を実質的に支配する関係にあるものとして内閣府令で定める者をいう。）を銀行業務等関連紛争の当事者とする銀行業務等関連紛争について紛争解決手続の業務を行うこととしている指定紛争解決機関にあつては、当該実質的支配者等若しくは当該子会社等又は指定紛争解決機関が紛争解決委員に対して不当な影響を及ぼすことを排除するための措置が講じられていること。
    <sup>art-52-67/par-4/item-3 · https://japanlaw.org/en/banking-act/art-52-67/par-4/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-3</sup>
    for a designated dispute resolution organization established to conduct operations for dispute resolution procedures in disputes related to banking services, etc. to which its substantial controller, etc. (meaning a person specified by Cabinet Office Order as one that substantially controls the business of the designated dispute resolution organization due to their holding shares in the designated dispute resolution organization, their financing of the designated dispute resolution organization, or any other cause, or that has a significant influence on its business) or their subsidiary company, etc. (meaning a person specified by Cabinet Office Order as one which the designated dispute resolution organization substantially controls the business due to the designated dispute resolution organization holding shares or any other cause) is a party, the fact that measures have been taken to prevent the substantial controller, etc., the subsidiary company, etc., or designated dispute resolution organization from exercising undue influence on the dispute resolution mediator;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **四**  紛争解決委員が弁護士でない場合（司法書士法（昭和二十五年法律第百九十七号）第三条第一項第七号に規定する紛争について行う紛争解決手続において、紛争解決委員が同条第二項に規定する司法書士である場合を除く。）において、紛争解決手続の実施に当たり法令の解釈適用に関し専門的知識を必要とするときに、弁護士の助言を受けることができるようにするための措置を定めていること。
    <sup>art-52-67/par-4/item-4 · https://japanlaw.org/en/banking-act/art-52-67/par-4/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-4</sup>
    measures for receiving advice from an attorney-at-law when the dispute resolution mediator is not an attorney-at-law (excluding the case in which the dispute resolution mediator is a judicial scrivener prescribed in Article 3, paragraph (2) of the Judicial Scriveners Act (Act No. 197 of 1950), when the dispute resolution procedures are conducted for a dispute prescribed in paragraph (1), item (vii) of that Article) and the implementation of dispute resolution procedures require expert knowledge for the interpretation and application of laws and regulations are established;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **五**  紛争解決手続の実施に際して行う通知について相当な方法を定めていること。
    <sup>art-52-67/par-4/item-5 · https://japanlaw.org/en/banking-act/art-52-67/par-4/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-5</sup>
    an appropriate means of giving notice upon implementing dispute resolution procedures is established;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **六**  紛争解決手続の開始から終了に至るまでの標準的な手続の進行について定めていること。
    <sup>art-52-67/par-4/item-6 · https://japanlaw.org/en/banking-act/art-52-67/par-4/item-6 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-6</sup>
    a standard operation process from the commencement to the termination of dispute resolution procedures is established;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **七**  加入銀行業関係業者の顧客が指定紛争解決機関に対し銀行業務等関連苦情の解決の申立てをする場合又は銀行業務等関連紛争の当事者が指定紛争解決機関に対し紛争解決手続の申立てをする場合の要件及び方式を定めていること。
    <sup>art-52-67/par-4/item-7 · https://japanlaw.org/en/banking-act/art-52-67/par-4/item-7 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-7</sup>
    the requirements and formalities for the customer of a member banking service provider to file a request for the resolution of a complaint related to banking services, etc. with the designated dispute resolution organization, or for the party to a dispute related to banking services, etc. to file a request for dispute resolution procedures with the designated dispute resolution organization have been established;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **八**  指定紛争解決機関が加入銀行業関係業者から紛争解決手続の申立てを受けた場合において、銀行業務等関連紛争の他方の当事者となる当該加入銀行業関係業者の顧客に対し、速やかにその旨を通知するとともに、当該顧客がこれに応じて紛争解決手続の実施を依頼するか否かを確認するための手続を定めていること。
    <sup>art-52-67/par-4/item-8 · https://japanlaw.org/en/banking-act/art-52-67/par-4/item-8 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-8</sup>
    the procedures for the designated dispute resolution organization to promptly notify the customer of a member banking service provider which is to be the other party to a dispute related to banking services, etc. when the organization receives a request for dispute resolution procedures from a member banking service provider, as well as for confirming whether the customer will request dispute resolution procedures to be implemented in response to the notice with the customer have been established;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **九**  指定紛争解決機関が加入銀行業関係業者の顧客から第七号の紛争解決手続の申立てを受けた場合において、銀行業務等関連紛争の他方の当事者となる当該加入銀行業関係業者に対し、速やかにその旨を通知する手続を定めていること。
    <sup>art-52-67/par-4/item-9 · https://japanlaw.org/en/banking-act/art-52-67/par-4/item-9 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-9</sup>
    the procedures for the designated dispute resolution organization to promptly notify the member banking service provider which is to be the other party to a dispute related to banking services, etc. when the organization receives a request for dispute resolution procedures referred to in item (vii) from the customer of the member banking service provider have been established;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **十**  紛争解決手続において提出された帳簿書類その他の物件の保管、返還その他の取扱いの方法を定めていること。
    <sup>art-52-67/par-4/item-10 · https://japanlaw.org/en/banking-act/art-52-67/par-4/item-10 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-10</sup>
    the method of retaining or returning books, documents, and any other articles submitted in the course of dispute resolution procedures, and other methods of handling them have been established;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **十一**  紛争解決手続において陳述される意見又は提出され、若しくは提示される帳簿書類その他の物件に含まれる銀行業務等関連紛争の当事者又は第三者の秘密について、当該秘密の性質に応じてこれを適切に保持するための取扱いの方法を定めていること。第五十二条の七十三第九項に規定する手続実施記録に記載されているこれらの秘密についても、同様とする。
    <sup>art-52-67/par-4/item-11 · https://japanlaw.org/en/banking-act/art-52-67/par-4/item-11 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-11</sup>
    the method of handling confidential information of the parties to a dispute related to banking services, etc. and of any third party, which is included in an opinion stated or in books, documents, or any other articles submitted or presented in the course of dispute resolution procedures, in order to properly retain the confidential information in accordance with its nature has been established. The same applies to any confidential information stated in the dispute resolution procedure record prescribed in Article 52-73, paragraph (9);
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **十二**  銀行業務等関連紛争の当事者が紛争解決手続を終了させるための要件及び方式を定めていること。
    <sup>art-52-67/par-4/item-12 · https://japanlaw.org/en/banking-act/art-52-67/par-4/item-12 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-12</sup>
    the requirements and formalities for the parties to a dispute related to banking services, etc. to terminate the dispute resolution procedures have been established;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **十三**  紛争解決委員が紛争解決手続によつては銀行業務等関連紛争の当事者間に和解が成立する見込みがないと判断したときは、速やかに当該紛争解決手続を終了し、その旨を銀行業務等関連紛争の当事者に通知することを定めていること。
    <sup>art-52-67/par-4/item-13 · https://japanlaw.org/en/banking-act/art-52-67/par-4/item-13 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-13</sup>
    if the dispute resolution mediator finds that there is no prospect of reaching a settlement between the parties to the dispute related to banking services, etc. through dispute resolution procedures, the fact that the mediator will promptly terminate the dispute resolution procedures and notify the parties to the dispute related to banking services, etc. to that effect is established; and
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **十四**  指定紛争解決機関の紛争解決委員、役員及び職員について、これらの者が紛争解決等業務に関して知り得た秘密を確実に保持するための措置を定めていること。
    <sup>art-52-67/par-4/item-14 · https://japanlaw.org/en/banking-act/art-52-67/par-4/item-14 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-14</sup>
    the measures for the dispute resolution mediator and the officers and employees of the designated dispute resolution organization to reliably retain the confidential information learned concerning dispute resolution services have been established .
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第五項**  第一項第四号及び第五号に掲げる事項に関する業務規程は、次に掲げる基準に適合するものでなければならない。
  <sup>art-52-67/par-5 · https://japanlaw.org/en/banking-act/art-52-67/par-5 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-5</sup>
  The operational rules on the particulars set forth in paragraph (1), items (iv) and (v) must conform to the following criteria:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  第一項第四号に規定する負担金及び同項第五号に規定する料金の額又は算定方法及び支払方法（次号において「負担金額等」という。）を定めていること。
    <sup>art-52-67/par-5/item-1 · https://japanlaw.org/en/banking-act/art-52-67/par-5/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-5/item-1</sup>
    the amount of burden charges provided for in paragraph (1), item (iv), the amount of the fees provided for in item (v) of that paragraph, or the method of their calculation and the method of their payment (referred to as the "amount of burden charges, etc." in the following item) has been established; and
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  負担金額等が著しく不当なものでないこと。
    <sup>art-52-67/par-5/item-2 · https://japanlaw.org/en/banking-act/art-52-67/par-5/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-5/item-2</sup>
    the fact that the amount of burden charges, etc. is not extremely unreasonable.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第六項**  第二項第五号の「特別調停案」とは、和解案であつて、次に掲げる場合を除き、加入銀行業関係業者が受諾しなければならないものをいう。
  <sup>art-52-67/par-6 · https://japanlaw.org/en/banking-act/art-52-67/par-6 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-6</sup>
  The term "special conciliation proposal" as used in paragraph (2), item (v) means a settlement proposal that a member banking service provider must accept except in the following cases:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  当事者である加入銀行業関係業者の顧客（以下この項において単に「顧客」という。）が当該和解案を受諾しないとき。
    <sup>art-52-67/par-6/item-1 · https://japanlaw.org/en/banking-act/art-52-67/par-6/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-6/item-1</sup>
    the customer of the member banking service provider that is a party (hereinafter simply referred to as the "customer" in this paragraph) does not accept the settlement proposal;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  当該和解案の提示の時において当該紛争解決手続の目的となつた請求に係る訴訟が提起されていない場合において、顧客が当該和解案を受諾したことを加入銀行業関係業者が知つた日から一月を経過する日までに当該請求に係る訴訟が提起され、かつ、同日までに当該訴訟が取り下げられないとき。
    <sup>art-52-67/par-6/item-2 · https://japanlaw.org/en/banking-act/art-52-67/par-6/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-6/item-2</sup>
    at the time the settlement proposal is presented, litigation has not been filed in connection with a claim subject to the dispute resolution procedures, but by the last day of the one-month period that begins on the day on which the member banking service provider learns that the customer has accepted the settlement proposal, the litigation has been filed in relation to the claim and has not been withdrawn;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  当該和解案の提示の時において当該紛争解決手続の目的となつた請求に係る訴訟が提起されている場合において、顧客が当該和解案を受諾したことを加入銀行業関係業者が知つた日から一月を経過する日までに当該訴訟が取り下げられないとき。
    <sup>art-52-67/par-6/item-3 · https://japanlaw.org/en/banking-act/art-52-67/par-6/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-6/item-3</sup>
    at the time the settlement proposal is presented, litigation has been filed in relation to a claim subject to dispute resolution procedures, and by the last day of the one-month period that begins on the day on which the member banking service provider learns that the customer has accepted the settlement proposal, the litigation has not been withdrawn; or
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **四**  顧客が当該和解案を受諾したことを加入銀行業関係業者が知つた日から一月を経過する日までに、当該紛争解決手続が行われている銀行業務等関連紛争について、当事者間において仲裁法（平成十五年法律第百三十八号）第二条第一項に規定する仲裁合意がされ、又は当該和解案によらずに和解若しくは調停が成立したとき。
    <sup>art-52-67/par-6/item-4 · https://japanlaw.org/en/banking-act/art-52-67/par-6/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-6/item-4</sup>
    by the last day of the one-month period that begins on the day on which the member banking service provider learns that the customer has accepted the settlement proposal, an arbitration agreement as defined in Article 2, paragraph (1) of the Arbitration Act (Act No. 138 of 2003) is reached, or a settlement or conciliation is reached between the parties in the dispute related to banking services, etc. for which the dispute resolution procedures were implemented, without recourse to the settlement proposal.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第七項**  業務規程の変更は、内閣総理大臣の認可を受けなければ、その効力を生じない。
  <sup>art-52-67/par-7 · https://japanlaw.org/en/banking-act/art-52-67/par-7 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-7</sup>
  Changes to the operational rules do not become effective without the authorization by the Prime Minister.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第八項**  内閣総理大臣は、前項の規定による認可をしようとするときは、当該認可に係る業務規程が第四項各号及び第五項各号に掲げる基準（紛争解決手続の業務に係る部分に限る。）に適合していることについて、あらかじめ、法務大臣に協議しなければならない。
  <sup>art-52-67/par-8 · https://japanlaw.org/en/banking-act/art-52-67/par-8 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-8</sup>
  When seeking to grant the authorization under the provisions of the preceding paragraph, the Prime Minister must consult with the Minister of Justice on whether the operational rules that is related to the authorization conform to the criteria set forth in the items of paragraph (4) and the items of paragraph (5) (limited to the part related to the operation of dispute resolution procedures), in advance.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の六十八（手続実施基本契約の不履行の事実の公表等） — (Disclosure of the Fact that There was a Breach of Basic Contract for the Implementation of Dispute Resolution Procedures)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-68 · https://japanlaw.org/en/banking-act/art-52-68 · https://japanlaw.org/l/356AC0000000059/art-52-68</sup>

  **第一項**  指定紛争解決機関は、手続実施基本契約により加入銀行業関係業者が負担する義務の不履行が生じた場合において、当該加入銀行業関係業者の意見を聴き、当該不履行につき正当な理由がないと認めるときは、遅滞なく、当該加入銀行業関係業者の商号及び当該不履行の事実を公表するとともに、内閣総理大臣に報告しなければならない。
  <sup>art-52-68/par-1 · https://japanlaw.org/en/banking-act/art-52-68/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-68/par-1</sup>
  If a non-performance of obligations a member banking service provider bears pursuant to a basic contract for the implementation of dispute resolution procedures occurs, and the designated dispute resolution organization hears the opinion of the member banking service provider and finds that there are no legitimate grounds for the non-performance, the designated dispute resolution organization must publicize the trade name or name of the member banking service provider and the fact of non-performance without delay, as well as make a report to the Prime Minister.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  指定紛争解決機関は、銀行業務等関連苦情及び銀行業務等関連紛争を未然に防止し、並びに銀行業務等関連苦情の処理及び銀行業務等関連紛争の解決を促進するため、加入銀行業関係業者その他の者に対し、情報の提供、相談その他の援助を行うよう努めなければならない。
  <sup>art-52-68/par-2 · https://japanlaw.org/en/banking-act/art-52-68/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-68/par-2</sup>
  A designated dispute resolution organization must endeavor to provide information, consultation, and other support to member banking service providers and to other persons, in order to preemptively prevent complaints related to banking services, etc. and disputes related to banking services, etc., and to accelerate the processing of complaints related to banking services, etc. and the resolution of disputes related to banking services, etc.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の六十九（暴力団員等の使用の禁止） — (Prohibition on Employment of Members of an Organized Crime Group)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-69 · https://japanlaw.org/en/banking-act/art-52-69 · https://japanlaw.org/l/356AC0000000059/art-52-69</sup>

  **第一項**  指定紛争解決機関は、暴力団員等（暴力団員による不当な行為の防止等に関する法律（平成三年法律第七十七号）第二条第六号に規定する暴力団員（以下この条において「暴力団員」という。）又は暴力団員でなくなつた日から五年を経過しない者をいう。）を紛争解決等業務に従事させ、又は紛争解決等業務の補助者として使用してはならない。
  <sup>art-52-69/par-1 · https://japanlaw.org/en/banking-act/art-52-69/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-69/par-1</sup>
  A designated dispute resolution organization must not have a member, etc. of an organized crime group (meaning a member of an organized crime group as defined in Article 2, item (vi) of the Act on Prevention of Unjust Acts by Members of Organized Crime Groups (Act No. 77 of 1991) (hereinafter referred to as the "member of an organized crime group" in this Article) or a person for whom five years have not passed since the day on which that person ceased to be a member of an organized crime group) engage in dispute resolution services, or employ the person as an assistant in dispute resolution services.
  <sup>Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "A designated dispute resolution organization must not have a member, etc. of an organized crime group (meaning a member of an organized crime group as defined in Article 2, item (vi) of the Act on Prevention of Unjust Acts by Members of Organized Crime Groups (Act No. 77 of 1991); hereinafter referred to as the "member of an organized crime group" in this Article) or a person for whom five years have not passed since the day on which that person ceased to be a member of an organized crime group) engage in dispute resolution services, or employ the person as an assistant in dispute resolution services." — https://www.japaneselawtranslation.go.jp/en/laws/view/4498/tb</sup>

### 第五十二条の七十（差別的取扱いの禁止） — (Prohibition on Discriminatory Treatment)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-70 · https://japanlaw.org/en/banking-act/art-52-70 · https://japanlaw.org/l/356AC0000000059/art-52-70</sup>

  **第一項**  指定紛争解決機関は、特定の加入銀行業関係業者に対し不当な差別的取扱いをしてはならない。
  <sup>art-52-70/par-1 · https://japanlaw.org/en/banking-act/art-52-70/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-70/par-1</sup>
  A designated dispute resolution organization must not treat any particular member banking service provider in an unjust and discriminatory manner.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の七十一（記録の保存） — (Preserving Records)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-71 · https://japanlaw.org/en/banking-act/art-52-71 · https://japanlaw.org/l/356AC0000000059/art-52-71</sup>

  **第一項**  指定紛争解決機関は、第五十二条の七十三第九項の規定によるもののほか、内閣府令で定めるところにより、紛争解決等業務に関する記録を作成し、これを保存しなければならない。
  <sup>art-52-71/par-1 · https://japanlaw.org/en/banking-act/art-52-71/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-71/par-1</sup>
  A designated dispute resolution organization must prepare and preserve records concerning its dispute resolution services, in addition to those under the provisions of Article 52-73, paragraph (9), pursuant to the provisions of Cabinet Office Order.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の七十二（指定紛争解決機関による苦情処理手続） — (Complaint Processing Procedures by Designated Dispute Resolution Organizations)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-72 · https://japanlaw.org/en/banking-act/art-52-72 · https://japanlaw.org/l/356AC0000000059/art-52-72</sup>

  **第一項**  指定紛争解決機関は、加入銀行業関係業者の顧客から銀行業務等関連苦情について解決の申立てがあつたときは、その相談に応じ、当該顧客に必要な助言をし、当該銀行業務等関連苦情に係る事情を調査するとともに、当該加入銀行業関係業者に対し、当該銀行業務等関連苦情の内容を通知してその迅速な処理を求めなければならない。
  <sup>art-52-72/par-1 · https://japanlaw.org/en/banking-act/art-52-72/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-72/par-1</sup>
  If a customer of a member banking service provider has filed a request to resolve a complaint related to banking services, etc., a designated dispute resolution organization must provide consultation and necessary advice to the customer, and investigate the circumstances concerning the complaint related to banking services, etc., as well as notify the member banking service provider of the content of the complaint on banking services, etc. and request the member banking service provider to promptly process the complaint.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の七十三（指定紛争解決機関による紛争解決手続） — (Dispute Resolution Procedures by Designated Dispute Resolution Organizations)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-73 · https://japanlaw.org/en/banking-act/art-52-73 · https://japanlaw.org/l/356AC0000000059/art-52-73</sup>

  **第一項**  加入銀行業関係業者に係る銀行業務等関連紛争の解決を図るため、当事者は、当該加入銀行業関係業者が手続実施基本契約を締結した指定紛争解決機関に対し、紛争解決手続の申立てをすることができる。
  <sup>art-52-73/par-1 · https://japanlaw.org/en/banking-act/art-52-73/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-1</sup>
  The party to a dispute related to banking services, etc. may file a request for dispute resolution procedures with the designated dispute resolution organization with which the member banking service provider has concluded a basic contract for the implementation of dispute resolution procedures, for the purpose of resolving the dispute related to the banking services of the member banking service provider.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  指定紛争解決機関は、前項の申立てを受けたときは、紛争解決委員を選任するものとする。
  <sup>art-52-73/par-2 · https://japanlaw.org/en/banking-act/art-52-73/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-2</sup>
  When a designated dispute resolution organization receives a request referred to in the preceding paragraph, it is to appoint dispute resolution mediators.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第三項**  紛争解決委員は、人格が高潔で識見の高い者であつて、次の各号のいずれかに該当する者（第一項の申立てに係る当事者と利害関係を有する者を除く。）のうちから選任されるものとする。この場合において、紛争解決委員のうち少なくとも一人は、第一号又は第三号（当該申立てが司法書士法第三条第一項第七号に規定する紛争に係るものである場合にあつては、第一号、第三号又は第四号）のいずれかに該当する者でなければならない。
  <sup>art-52-73/par-3 · https://japanlaw.org/en/banking-act/art-52-73/par-3 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-3</sup>
  Dispute resolution mediators are to be appointed from among persons of the highest moral character that fall under any of the following items (excluding any person with an interest in a party related to the request referred to in paragraph (1)). In such a case, at least one of the dispute resolution mediators must be a person that falls under item (i) or (iii) (item (i), (iii), or (iv), if the request is related to a dispute prescribed in Article 3, paragraph (1), item (vii) of the Judicial Scrivener Act):
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  弁護士であつてその職務に従事した期間が通算して五年以上である者
    <sup>art-52-73/par-3/item-1 · https://japanlaw.org/en/banking-act/art-52-73/par-3/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-3/item-1</sup>
    an attorney-at-law who has been practicing for five years or more in total;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  紛争解決等業務の種別が銀行業務である場合にあつては銀行業務、紛争解決等業務の種別が電子決済等取扱業務である場合にあつては電子決済等取扱業務に従事した期間が通算して十年以上である者
    <sup>art-52-73/par-3/item-2 · https://japanlaw.org/en/banking-act/art-52-73/par-3/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-3/item-2</sup>
    a person that has engaged in banking services for ten years or more in total if the type of dispute resolution services is banking services, or a person engaged in electronic payment handling services for ten years or more in total if the type of dispute resolution services is electronic payment handling services;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  消費生活に関する消費者と事業者との間に生じた苦情に係る相談その他の消費生活に関する事項について専門的な知識経験を有する者として内閣府令で定める者
    <sup>art-52-73/par-3/item-3 · https://japanlaw.org/en/banking-act/art-52-73/par-3/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-3/item-3</sup>
    a person specified by Cabinet Office Order as having specialized knowledge and experience in consultation on complaints that arise between consumers and business operators concerning consumer affairs or on other particulars concerning consumer affairs;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **四**  当該申立てが司法書士法第三条第一項第七号に規定する紛争に係るものである場合にあつては、同条第二項に規定する司法書士であつて同項に規定する簡裁訴訟代理等関係業務に従事した期間が通算して五年以上である者
    <sup>art-52-73/par-3/item-4 · https://japanlaw.org/en/banking-act/art-52-73/par-3/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-3/item-4</sup>
    a judicial scrivener prescribed in Article 3, paragraph (2) of the Judicial Scriveners Act, that has engaged in summary court legal representation services, etc. as defined in that paragraph for five years or more in total, if the request is related to a dispute prescribed in Article 3, paragraph (1), item (vii) of that Act; or
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **五**  前各号に掲げる者に準ずる者として内閣府令で定める者
    <sup>art-52-73/par-3/item-5 · https://japanlaw.org/en/banking-act/art-52-73/par-3/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-3/item-5</sup>
    a person specified by Cabinet Office Order as being equivalent to a person set forth in one of the preceding items.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第四項**  指定紛争解決機関は、第一項の申立てを第二項の規定により選任した紛争解決委員（以下この条及び次条第一項において単に「紛争解決委員」という。）による紛争解決手続に付するものとする。ただし、紛争解決委員は、当該申立てに係る当事者である加入銀行業関係業者の顧客が当該銀行業務等関連紛争を適切に解決するに足りる能力を有する者と認められることその他の事由により紛争解決手続を行うのに適当でないと認めるとき、又は当事者が不当な目的でみだりに第一項の申立てをしたと認めるときは、紛争解決手続を実施しないものとし、紛争解決委員が当該申立てを受託紛争解決機関における紛争解決手続に相当する手続に付することが適当と認めるときは、指定紛争解決機関は、受託紛争解決機関に紛争解決手続の業務を委託するものとする。
  <sup>art-52-73/par-4 · https://japanlaw.org/en/banking-act/art-52-73/par-4 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-4</sup>
  A designated dispute resolution organization is to have the request referred to in paragraph (1) proceed to dispute resolution procedures implemented by dispute resolution mediators appointed pursuant to paragraph (2) (hereinafter simply referred to as the "dispute resolution mediators" in this Article and paragraph (1) of the following Article); provided, however, that if the dispute resolution mediators find that it is not appropriate to implement the dispute resolution procedures due to finding that the customer of the member banking service provider that is a party under that request has sufficient ability to properly resolve the dispute related to banking services, etc. or due to any other grounds, or if the dispute resolution mediators find that a party has filed the request referred to in paragraph (1) for unjust purposes and without due cause, they are not to implement the dispute resolution procedures, and if the dispute resolution mediators find it to be appropriate to have the request proceed to procedures equivalent to dispute resolution procedures at an entrusted dispute resolution organization, the designated dispute resolution organization is to entrust the operation of dispute resolution procedures to an entrusted dispute resolution organization.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第五項**  前項ただし書の規定により紛争解決委員が紛争解決手続を実施しないこととしたとき、又は受託紛争解決機関に業務を委託することとしたときは、指定紛争解決機関は、第一項の申立てをした者に対し、その旨を理由を付して通知するものとする。
  <sup>art-52-73/par-5 · https://japanlaw.org/en/banking-act/art-52-73/par-5 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-5</sup>
  If the dispute resolution mediators decide not to implement dispute resolution procedures pursuant to the proviso to the preceding paragraph, or if they decide to entrust the operation to an entrusted dispute resolution organization pursuant to the proviso to the preceding paragraph, the designated dispute resolution organization is to notify the person that filed the request referred to in paragraph (1) to that effect by giving the reason.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第六項**  紛争解決委員は、当事者若しくは参考人から意見を聴取し、若しくは報告書の提出を求め、又は当事者から参考となるべき帳簿書類その他の物件の提出を求め、和解案を作成して、その受諾を勧告し、又は特別調停（第五十二条の六十七第六項に規定する特別調停案を提示することをいう。）をすることができる。
  <sup>art-52-73/par-6 · https://japanlaw.org/en/banking-act/art-52-73/par-6 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-6</sup>
  Dispute resolution mediators may hear the opinions of the parties or the witnesses, request them to submit written reports, or ask the parties to submit books, documents, and any other articles that are to serve as a reference, prepare a settlement proposal and recommend that the parties accept it, or implement a special conciliation (meaning presenting the special conciliation proposal provided for in Article 52-67, paragraph (6)).
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第七項**  紛争解決手続は、公開しない。ただし、紛争解決委員は、当事者の同意を得て、相当と認める者の傍聴を許すことができる。
  <sup>art-52-73/par-7 · https://japanlaw.org/en/banking-act/art-52-73/par-7 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-7</sup>
  Dispute resolution procedures are not disclosed to the public; provided, however, that the dispute resolution mediators may allow the attendance of a person that is considered to be appropriate, with the consent of the parties.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第八項**  指定紛争解決機関は、紛争解決手続の開始に先立ち、当事者である加入銀行業関係業者の顧客に対し、内閣府令で定めるところにより、次に掲げる事項について、これを記載した書面を交付し、又はこれを記録した電磁的記録を提供して説明をしなければならない。
  <sup>art-52-73/par-8 · https://japanlaw.org/en/banking-act/art-52-73/par-8 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-8</sup>
  Prior to the commencement of dispute resolution procedures and pursuant to the provisions of Cabinet Office Order, a designated dispute resolution organization must deliver a document that states the following particulars or provide an electronic or magnetic record in which these particulars have been recorded to the customer of the member banking service provider that is a party to the dispute, and give an explanation on the particulars:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  当該顧客が支払う料金に関する事項
    <sup>art-52-73/par-8/item-1 · https://japanlaw.org/en/banking-act/art-52-73/par-8/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-8/item-1</sup>
    the particulars concerning the fees to be paid by the customer;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  第五十二条の六十七第四項第六号に規定する紛争解決手続の開始から終了に至るまでの標準的な手続の進行
    <sup>art-52-73/par-8/item-2 · https://japanlaw.org/en/banking-act/art-52-73/par-8/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-8/item-2</sup>
    the standard operation process from the commencement to the termination of dispute resolution procedures, that is prescribed in Article 52-67, paragraph (4), item (vi); and
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  その他内閣府令で定める事項
    <sup>art-52-73/par-8/item-3 · https://japanlaw.org/en/banking-act/art-52-73/par-8/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-8/item-3</sup>
    other particulars specified by Cabinet Office Order.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第九項**  指定紛争解決機関は、内閣府令で定めるところにより、その実施した紛争解決手続に関し、次に掲げる事項を記載した手続実施記録を作成し、保存しなければならない。
  <sup>art-52-73/par-9 · https://japanlaw.org/en/banking-act/art-52-73/par-9 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-9</sup>
  A designated dispute resolution organization must prepare a record of dispute resolution procedure that state the following particulars on the dispute resolution procedures it implements and preserve the record, pursuant to the provisions of Cabinet Office Order:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  銀行業務等関連紛争の当事者が紛争解決手続の申立てをした年月日
    <sup>art-52-73/par-9/item-1 · https://japanlaw.org/en/banking-act/art-52-73/par-9/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-9/item-1</sup>
    the date on which the party to the dispute related to banking services, etc. filed the request for dispute resolution procedures;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  銀行業務等関連紛争の当事者及びその代理人の氏名、商号又は名称
    <sup>art-52-73/par-9/item-2 · https://japanlaw.org/en/banking-act/art-52-73/par-9/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-9/item-2</sup>
    the names or trade names of the parties to the dispute related to banking services, etc. and their agents;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  紛争解決委員の氏名
    <sup>art-52-73/par-9/item-3 · https://japanlaw.org/en/banking-act/art-52-73/par-9/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-9/item-3</sup>
    the names of the dispute resolution mediators;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **四**  紛争解決手続の実施の経緯
    <sup>art-52-73/par-9/item-4 · https://japanlaw.org/en/banking-act/art-52-73/par-9/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-9/item-4</sup>
    the details of the implementation of the dispute resolution procedures;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **五**  紛争解決手続の結果（紛争解決手続の終了の理由及びその年月日を含む。）
    <sup>art-52-73/par-9/item-5 · https://japanlaw.org/en/banking-act/art-52-73/par-9/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-9/item-5</sup>
    the results of the dispute resolution procedures (including the reason for the termination of dispute resolution procedures and the date of termination); and
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **六**  前各号に掲げるもののほか、実施した紛争解決手続の内容を明らかにするために必要な事項であつて内閣府令で定めるもの
    <sup>art-52-73/par-9/item-6 · https://japanlaw.org/en/banking-act/art-52-73/par-9/item-6 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-9/item-6</sup>
    beyond what is set forth in the preceding items, particulars necessary for clarifying the content of the implemented dispute resolution procedures which are specified by Cabinet Office Order,.
    <sup>Ministry of Justice translation with a slip corrected by this site — not the Ministry's text; the Ministry printed: "beyond what are is forth in the preceding items, particulars necessary for clarifying the content of the implemented dispute resolution procedures which are specified by Cabinet Office Order,." — https://www.japaneselawtranslation.go.jp/en/laws/view/4498/tb</sup>

### 第五十二条の七十四（時効の完成猶予） — (Postponement of Expiry of the Prescription Period)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-74 · https://japanlaw.org/en/banking-act/art-52-74 · https://japanlaw.org/l/356AC0000000059/art-52-74</sup>

  **第一項**  紛争解決手続によつては銀行業務等関連紛争の当事者間に和解が成立する見込みがないことを理由に紛争解決委員が当該紛争解決手続を終了した場合において、当該紛争解決手続の申立てをした当該銀行業務等関連紛争の当事者がその旨の通知を受けた日から一月以内に当該紛争解決手続の目的となつた請求について訴えを提起したときは、時効の完成猶予に関しては、当該紛争解決手続における請求の時に、訴えの提起があつたものとみなす。
  <sup>art-52-74/par-1 · https://japanlaw.org/en/banking-act/art-52-74/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-74/par-1</sup>
  If the dispute resolution mediators terminate dispute resolution procedures due to the reason that there is no prospect of reaching a settlement between the parties to a dispute related to banking services, etc. through dispute resolution procedures, and the party to the dispute related to banking services, etc. which filed the request for dispute resolution procedures files an action on a claim that was subject to the dispute resolution procedures within one month from the day on which the party receives notice of the termination, the action is deemed to have been filed at the time that the claim was filed for dispute resolution procedures, in terms of the postponement of expiry of the prescription period.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  指定紛争解決機関の紛争解決等業務の廃止が第五十二条の八十三第一項の規定により認可され、又は第五十二条の六十二第一項の規定による指定が第五十二条の八十四第一項の規定により取り消され、かつ、その認可又は取消しの日に紛争解決手続が実施されていた銀行業務等関連紛争がある場合において、当該紛争解決手続の申立てをした当該銀行業務等関連紛争の当事者が第五十二条の八十三第三項若しくは第五十二条の八十四第三項の規定による通知を受けた日又は当該認可若しくは取消しを知つた日のいずれか早い日から一月以内に当該紛争解決手続の目的となつた請求について訴えを提起したときも、前項と同様とする。
  <sup>art-52-74/par-2 · https://japanlaw.org/en/banking-act/art-52-74/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-74/par-2</sup>
  The provisions of the preceding paragraph also apply if the discontinuation of dispute resolution services by a designated dispute resolution organization is authorized pursuant to the provisions of Article 52-83, paragraph (1), or the designation under the provisions of Article 52-62, paragraph (1) is revoked pursuant to the provisions of Article 52-84, paragraph (1), and there is a dispute related to banking services, etc. for which dispute resolution procedures have been implemented on the day of authorization or revocation, and the party to the dispute related to banking services, etc. which has filed the request for dispute resolution procedures files an action on a claim that was subject to those dispute resolution procedures within one month from the day on which the party receives the notice under Article 52-83, paragraph (3) or Article 52-84, paragraph (3), or within one month from the day on which the party comes to know of the authorization or revocation, whichever comes earlier.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の七十五（訴訟手続の中止） — (Suspension of Court Proceedings)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-75 · https://japanlaw.org/en/banking-act/art-52-75 · https://japanlaw.org/l/356AC0000000059/art-52-75</sup>

  **第一項**  銀行業務等関連紛争について当該銀行業務等関連紛争の当事者間に訴訟が係属する場合において、次の各号のいずれかに掲げる事由があり、かつ、当該銀行業務等関連紛争の当事者の共同の申立てがあるときは、受訴裁判所は、四月以内の期間を定めて訴訟手続を中止する旨の決定をすることができる。
  <sup>art-52-75/par-1 · https://japanlaw.org/en/banking-act/art-52-75/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-75/par-1</sup>
  If litigation is pending for a dispute related to banking services, etc. between the parties to a dispute related to banking services, etc., and if any of the following grounds exist and the parties to the dispute related to banking services, etc. file a joint petition, the court in charge of the case may decide to suspend the court proceedings during a designated period of no longer than four months:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  当該銀行業務等関連紛争について、当該銀行業務等関連紛争の当事者間において紛争解決手続が実施されていること。
    <sup>art-52-75/par-1/item-1 · https://japanlaw.org/en/banking-act/art-52-75/par-1/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-75/par-1/item-1</sup>
    dispute resolution procedures have been implemented for the dispute related to banking services, etc. between the parties to the dispute related to banking services, etc.; and
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  前号の場合のほか、当該銀行業務等関連紛争の当事者間に紛争解決手続によつて当該銀行業務等関連紛争の解決を図る旨の合意があること。
    <sup>art-52-75/par-1/item-2 · https://japanlaw.org/en/banking-act/art-52-75/par-1/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-75/par-1/item-2</sup>
    in addition to the case referred to in the preceding item, the parties to the dispute related to banking services, etc. has reached an agreement to resolve the dispute related to banking services, etc. through dispute resolution procedures.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  受訴裁判所は、いつでも前項の決定を取り消すことができる。
  <sup>art-52-75/par-2 · https://japanlaw.org/en/banking-act/art-52-75/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-75/par-2</sup>
  The court in charge of the case may revoke the decision referred to in the preceding paragraph at any time.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第三項**  第一項の申立てを却下する決定及び前項の規定により第一項の決定を取り消す決定に対しては、不服を申し立てることができない。
  <sup>art-52-75/par-3 · https://japanlaw.org/en/banking-act/art-52-75/par-3 · https://japanlaw.org/l/356AC0000000059/art-52-75/par-3</sup>
  An objection may not be filed against a decision to dismiss the petition referred to in paragraph (1) or a decision to revoke the decision referred to in paragraph (1).
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の七十六（加入銀行業関係業者の名簿の縦覧） — (Public Inspection of Register of Member Banking Service Providers)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-76 · https://japanlaw.org/en/banking-act/art-52-76 · https://japanlaw.org/l/356AC0000000059/art-52-76</sup>

  **第一項**  指定紛争解決機関は、加入銀行業関係業者の名簿を公衆の縦覧に供しなければならない。
  <sup>art-52-76/par-1 · https://japanlaw.org/en/banking-act/art-52-76/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-76/par-1</sup>
  A designated dispute resolution organization must make the register of the member banking service providers available for public inspection.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の七十七（名称の使用制限） — (Restriction on Use of Names)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-77 · https://japanlaw.org/en/banking-act/art-52-77 · https://japanlaw.org/l/356AC0000000059/art-52-77</sup>

  **第一項**  指定紛争解決機関でない者（金融商品取引法第百五十六条の三十九第一項の規定による指定を受けた者その他これに類する者として政令で定めるものを除く。）は、その名称又は商号中に、指定紛争解決機関と誤認されるおそれのある文字を使用してはならない。
  <sup>art-52-77/par-1 · https://japanlaw.org/en/banking-act/art-52-77/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-77/par-1</sup>
  A person that is not a designated dispute resolution organization (excluding a person that has obtained a designation under the provisions of Article 156-39, paragraph (1) of the Financial Instruments and Exchange Act or any other person specified by Cabinet Order as being similar to the person) must not use a word in its name or trade name which is likely to be mistaken for a designated dispute resolution organization.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

## 第三節　監督 — Section 3 Supervision
<sup>heading: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>ch-7-7/sec-3 · https://japanlaw.org/en/banking-act/ch-7-7/sec-3 · https://japanlaw.org/l/356AC0000000059/ch-7-7/sec-3</sup>

### 第五十二条の七十八（変更の届出） — (Notification of Changes)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-78 · https://japanlaw.org/en/banking-act/art-52-78 · https://japanlaw.org/l/356AC0000000059/art-52-78</sup>

  **第一項**  指定紛争解決機関は、第五十二条の六十三第一項第二号から第四号までに掲げる事項に変更があつたときは、その旨を内閣総理大臣に届け出なければならない。
  <sup>art-52-78/par-1 · https://japanlaw.org/en/banking-act/art-52-78/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-78/par-1</sup>
  If there is a change to a particular set forth in of Article 52-63, paragraph (1), items (ii) through (iv), a designated dispute resolution organization must file a notification to that effect with the Prime Minister.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  内閣総理大臣は、前項の規定により指定紛争解決機関の商号若しくは名称又は主たる営業所若しくは事務所の所在地の変更の届出があつたときは、その旨を官報で告示しなければならない。
  <sup>art-52-78/par-2 · https://japanlaw.org/en/banking-act/art-52-78/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-78/par-2</sup>
  When the Prime Minister receives a notification on a change in the trade name or name of a designated dispute resolution organization or in the location of its principal business office or office, the Prime Minister must issue public notice of that fact in the Official Gazette.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の七十九（手続実施基本契約の締結等の届出） — (Notification of Conclusion of Basic Contract for the Implementation of Dispute Resolution Procedures)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-79 · https://japanlaw.org/en/banking-act/art-52-79 · https://japanlaw.org/l/356AC0000000059/art-52-79</sup>

  **第一項**  指定紛争解決機関は、次の各号のいずれかに該当するときは、内閣府令で定めるところにより、その旨を内閣総理大臣に届け出なければならない。
  <sup>art-52-79/par-1 · https://japanlaw.org/en/banking-act/art-52-79/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-79/par-1</sup>
  If a designated dispute resolution organization falls under any of the following items, it must file a notification to that effect with the Prime Minister, pursuant to the provisions of Cabinet Office Order:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  銀行業関係業者と手続実施基本契約を締結したとき、又は当該手続実施基本契約を終了したとき。
    <sup>art-52-79/par-1/item-1 · https://japanlaw.org/en/banking-act/art-52-79/par-1/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-79/par-1/item-1</sup>
    it concludes a basic contract for the implementation of dispute resolution procedures with a banking service provider, or terminates the basic contract for the implementation of dispute resolution procedures; or
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  その他内閣府令で定めるとき。
    <sup>art-52-79/par-1/item-2 · https://japanlaw.org/en/banking-act/art-52-79/par-1/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-79/par-1/item-2</sup>
    other cases specified by Cabinet Office Order.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の八十（業務に関する報告書の提出） — (Submission of Business Reports)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-80 · https://japanlaw.org/en/banking-act/art-52-80 · https://japanlaw.org/l/356AC0000000059/art-52-80</sup>

  **第一項**  指定紛争解決機関は、事業年度ごとに、当該事業年度に係る紛争解決等業務に関する報告書を作成し、内閣総理大臣に提出しなければならない。
  <sup>art-52-80/par-1 · https://japanlaw.org/en/banking-act/art-52-80/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-80/par-1</sup>
  Each business year, a designated dispute resolution organization must prepare a report on dispute resolution services in the relevant business year and submit it to the Prime Minister.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  前項の報告書に関する記載事項、提出期日その他必要な事項は、内閣府令で定める。
  <sup>art-52-80/par-2 · https://japanlaw.org/en/banking-act/art-52-80/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-80/par-2</sup>
  The particulars to be stated in the report referred to the preceding paragraph, the submission date, and other necessary particulars are specified by Cabinet Office Order.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の八十一（報告徴収及び立入検査） — (Collection of Reports and On-Site Inspection)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-81 · https://japanlaw.org/en/banking-act/art-52-81 · https://japanlaw.org/l/356AC0000000059/art-52-81</sup>

  **第一項**  内閣総理大臣は、紛争解決等業務の公正かつ的確な遂行のため必要があると認めるときは、指定紛争解決機関に対し、その業務に関し報告若しくは資料の提出を命じ、又は当該職員に、指定紛争解決機関の営業所若しくは事務所その他の施設に立ち入らせ、当該指定紛争解決機関の業務の状況に関し質問させ、若しくは帳簿書類その他の物件を検査させることができる。
  <sup>art-52-81/par-1 · https://japanlaw.org/en/banking-act/art-52-81/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-81/par-1</sup>
  If the Prime Minister finds it to be necessary for the fair and appropriate performance of the dispute resolution services, the Prime Minister may order a designated dispute resolution organization to make a report or submit materials on its services, or may have relevant officials enter the business office, office, or other facilities of the designated dispute resolution organization, have those officials ask questions about the status of business of the designated dispute resolution organization, and have them inspect its books, documents, and any other articles.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  内閣総理大臣は、紛争解決等業務の公正かつ的確な遂行のため特に必要があると認めるときは、その必要の限度において、指定紛争解決機関の加入銀行業関係業者若しくは当該指定紛争解決機関から業務の委託を受けた者に対し、当該指定紛争解決機関の業務に関し参考となるべき報告若しくは資料の提出を命じ、又は当該職員に、これらの者の営業所若しくは事務所その他の施設に立ち入らせ、当該指定紛争解決機関の業務の状況に関し質問させ、若しくはこれらの者の帳簿書類その他の物件を検査させることができる。
  <sup>art-52-81/par-2 · https://japanlaw.org/en/banking-act/art-52-81/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-81/par-2</sup>
  If the Prime Minister finds it to be particularly necessary for the fair and appropriate performance of dispute resolution services, the Prime Minister may, to the extent necessary, order the member banking service provider of a designated dispute resolution organization or a person that the designated dispute resolution organization has entrusted with its operations to make a report or submit materials that are to serve as a reference for the operations of the designated dispute resolution organization, and may have relevant officials enter the business office, office, or other facilities of those persons, have those officials ask questions about the status of business of the designated dispute resolution organization, and have them inspect books, documents, and any other articles of these persons.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第三項**  前二項の規定により立入検査をする職員は、その身分を示す証明書を携帯し、関係者の請求があつたときは、これを提示しなければならない。
  <sup>art-52-81/par-3 · https://japanlaw.org/en/banking-act/art-52-81/par-3 · https://japanlaw.org/l/356AC0000000059/art-52-81/par-3</sup>
  An official that conducts an on-site inspection pursuant to the provisions of the preceding two paragraphs must carry an identification card, and must present it if a person concerned requests them to do so.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第四項**  第一項及び第二項の規定による立入検査の権限は、犯罪捜査のために認められたものと解してはならない。
  <sup>art-52-81/par-4 · https://japanlaw.org/en/banking-act/art-52-81/par-4 · https://japanlaw.org/l/356AC0000000059/art-52-81/par-4</sup>
  The authority for an on-site inspection under paragraph (1) or (2) must not be construed as being granted for criminal investigation purposes.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の八十二（業務改善命令） — (Business Improvement Order)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-82 · https://japanlaw.org/en/banking-act/art-52-82 · https://japanlaw.org/l/356AC0000000059/art-52-82</sup>

  **第一項**  内閣総理大臣は、指定紛争解決機関の紛争解決等業務の運営に関し、紛争解決等業務の公正かつ的確な遂行を確保するため必要があると認めるときは、その必要の限度において、当該指定紛争解決機関に対して、その業務の運営の改善に必要な措置を命ずることができる。
  <sup>art-52-82/par-1 · https://japanlaw.org/en/banking-act/art-52-82/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-82/par-1</sup>
  If the Prime Minister finds it to be necessary for ensuring fair and appropriate performance of dispute resolution services concerning operation of dispute resolution services by a designated dispute resolution organization, the Prime Minister may, to the extent necessary, order the designated dispute resolution organization to take necessary measures to improve its operations.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  内閣総理大臣は、指定紛争解決機関が次の各号のいずれかに該当する場合において、前項の規定による命令をしようとするときは、あらかじめ、法務大臣に協議しなければならない。
  <sup>art-52-82/par-2 · https://japanlaw.org/en/banking-act/art-52-82/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-82/par-2</sup>
  If a designated dispute resolution organization falls under any of the following items, the Prime Minister must consult with the Minister of Justice in advance when seeking to issue an order under the provisions of the preceding paragraph:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  第五十二条の六十二第一項第五号から第七号までに掲げる要件（紛争解決手続の業務に係る部分に限り、同号に掲げる要件にあつては、第五十二条の六十七第四項各号及び第五項各号に掲げる基準に係るものに限る。以下この号において同じ。）に該当しないこととなつた場合又は第五十二条の六十二第一項第五号から第七号までに掲げる要件に該当しないこととなるおそれがあると認められる場合
    <sup>art-52-82/par-2/item-1 · https://japanlaw.org/en/banking-act/art-52-82/par-2/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-82/par-2/item-1</sup>
    it no longer satisfies the requirements set forth in Article 52-62, paragraph (1), items (v) through (vii) (limited to the part related to the operation of dispute resolution procedures; for the requirement set forth in item (vii) of that paragraph, limited to the requirement that is related to the criteria set forth in the items of Article 52-67, paragraph (4) and the items of paragraph (5) of that Article; hereinafter the same applies in this item) or it is found likely that the organization will come to no longer satisfy the requirements set forth in Article 52-62, paragraph (1), items (v) through (vii); or
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  第五十二条の六十五、第五十二条の六十六、第五十二条の六十九又は第五十二条の七十三の規定に違反した場合（その違反行為が紛争解決手続の業務に係るものである場合に限る。）
    <sup>art-52-82/par-2/item-2 · https://japanlaw.org/en/banking-act/art-52-82/par-2/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-82/par-2/item-2</sup>
    it violates the provisions of Article 52-65, Article 52-66, Article 52-69, or Article 52-73 (limited to cases in which the act of violation is related to the operation of dispute resolution procedures).
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の八十三（紛争解決等業務の休廃止） — (Suspension or Discontinuation of Dispute Resolution Services)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-83 · https://japanlaw.org/en/banking-act/art-52-83 · https://japanlaw.org/l/356AC0000000059/art-52-83</sup>

  **第一項**  指定紛争解決機関は、紛争解決等業務の全部若しくは一部の休止（次項に規定する理由によるものを除く。）をし、又は廃止をしようとするときは、内閣総理大臣の認可を受けなければならない。
  <sup>art-52-83/par-1 · https://japanlaw.org/en/banking-act/art-52-83/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-83/par-1</sup>
  A designated dispute resolution organization must obtain the authorization by the Prime Minister when it seeks to suspend (excluding suspension due to the reasons prescribed in the following paragraph) or discontinue all or part of its dispute resolution services.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  指定紛争解決機関が、天災その他のやむを得ない理由により紛争解決等業務の全部又は一部の休止をした場合には、直ちにその旨を、理由を付して内閣総理大臣に届け出なければならない。指定紛争解決機関が当該休止をした当該紛争解決等業務の全部又は一部を再開するときも、同様とする。
  <sup>art-52-83/par-2 · https://japanlaw.org/en/banking-act/art-52-83/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-83/par-2</sup>
  If a designated dispute resolution organization suspends all or a part of dispute resolution services due to a natural disaster or for any other compelling reasons, it must immediately file a notification to that effect with the Prime Minister by giving the reason. The same applies if the designated dispute resolution organization resumes all or part of the suspended dispute resolution services.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第三項**  第一項の規定による休止若しくは廃止の認可を受け、又は前項の休止をした指定紛争解決機関は、当該休止又は廃止の日から二週間以内に、当該休止又は廃止の日に苦情処理手続又は紛争解決手続（他の指定紛争解決機関又は他の法律の規定による指定であつて紛争解決等業務に相当する業務に係るものとして政令で定めるものを受けた者（以下この項において「委託紛争解決機関」という。）から業務の委託を受けている場合における当該委託に係る当該委託紛争解決機関の苦情を処理する手続又は紛争の解決を図る手続を含む。次条第三項において同じ。）が実施されていた当事者、当該当事者以外の加入銀行業関係業者及び他の指定紛争解決機関に当該休止又は廃止をした旨を通知しなければならない。指定紛争解決機関が当該休止をした当該紛争解決等業務の全部又は一部を再開するときも、同様とする。
  <sup>art-52-83/par-3 · https://japanlaw.org/en/banking-act/art-52-83/par-3 · https://japanlaw.org/l/356AC0000000059/art-52-83/par-3</sup>
  A designated dispute resolution organization that obtained the authorization for suspension or discontinuation under the provisions of paragraph (1) or that has carried out the suspension referred to in the preceding paragraph must notify a party for which complaint processing procedures or dispute resolution procedures have been implemented on the day of the suspension or discontinuation (if the designated dispute resolution organization has been entrusted with operations by another designated dispute resolution organization or a person that has obtained a designation under the provisions of other laws which is specified by Cabinet Order as being related to operations equivalent to dispute resolution services (hereinafter referred to as the "entrusting dispute resolution organization" in this paragraph), including procedures for processing complaints and for resolving disputes for the entrusting dispute resolution organization related to that entrustment; the same applies in paragraph (3) of the following Article), the member banking service providers that are not parties, and other designated dispute resolution organizations, of the suspension or discontinuation, within two weeks after the day of the suspension or discontinuation. The same applies if the designated dispute resolution organization resumes all or a part of the suspended dispute resolution services.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

### 第五十二条の八十四（指定の取消し等） — (Revocation of Designation)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-84 · https://japanlaw.org/en/banking-act/art-52-84 · https://japanlaw.org/l/356AC0000000059/art-52-84</sup>

  **第一項**  内閣総理大臣は、指定紛争解決機関が次の各号のいずれかに該当するときは、第五十二条の六十二第一項の規定による指定を取り消し、又は六月以内の期間を定めて、その業務の全部若しくは一部の停止を命ずることができる。
  <sup>art-52-84/par-1 · https://japanlaw.org/en/banking-act/art-52-84/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-1</sup>
  If a designated dispute resolution organization falls under any of the following items, the Prime Minister may revoke the designation under the provisions of Article 52-62, paragraph (1) or order the suspension of all or a part of its services during a designated period of no longer than six months:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  第五十二条の六十二第一項第二号から第七号までに掲げる要件に該当しないこととなつたとき、又は指定を受けた時点において同項各号のいずれかに該当していなかつたことが判明したとき。
    <sup>art-52-84/par-1/item-1 · https://japanlaw.org/en/banking-act/art-52-84/par-1/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-1/item-1</sup>
    it no longer satisfies the requirements set forth in Article 52-62, paragraph (1), items (ii) through (vii), or it is discovered that the organization has not fallen under any of the items of that paragraph at the time it obtained the designation;
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  不正の手段により第五十二条の六十二第一項の規定による指定を受けたとき。
    <sup>art-52-84/par-1/item-2 · https://japanlaw.org/en/banking-act/art-52-84/par-1/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-1/item-2</sup>
    it has obtained the designation under the provisions of Article 52-62, paragraph (1) by wrongful means; or
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **三**  法令又は法令に基づく処分に違反したとき。
    <sup>art-52-84/par-1/item-3 · https://japanlaw.org/en/banking-act/art-52-84/par-1/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-1/item-3</sup>
    it violates laws and regulations or a disposition based on laws and regulations.
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  内閣総理大臣は、指定紛争解決機関が次の各号のいずれかに該当する場合において、前項の規定による処分又は命令をしようとするときは、あらかじめ、法務大臣に協議しなければならない。
  <sup>art-52-84/par-2 · https://japanlaw.org/en/banking-act/art-52-84/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-2</sup>
  If a designated dispute resolution organization falls under any of the following items, the Prime Minister must consult with the Minister of Justice in advance when seeking to make a disposition or issue an order under the provisions of the preceding paragraph:
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **一**  第五十二条の六十二第一項第五号から第七号までに掲げる要件（紛争解決手続の業務に係る部分に限り、同号に掲げる要件にあつては、第五十二条の六十七第四項各号及び第五項各号に掲げる基準に係るものに限る。以下この号において同じ。）に該当しないこととなつた場合又は第五十二条の六十二第一項の規定による指定を受けた時点において同項第五号から第七号までに掲げる要件に該当していなかつたことが判明した場合
    <sup>art-52-84/par-2/item-1 · https://japanlaw.org/en/banking-act/art-52-84/par-2/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-2/item-1</sup>
    it comes to no longer satisfy the requirements set forth in Article 52-62, paragraph (1), items (v) through (vii) (limited to the part related to the operation of dispute resolution procedures; for the requirement set forth in item (vii) of that paragraph, limited to the requirement that involves the criteria set forth in the items of Article 52-67, paragraph (4) and the items of paragraph (5) of that Article; hereinafter the same applies in this item), or it is discovered that the organization has not satisfied the requirements set forth in Article 52-62, paragraph (1), items (v) through (vii) at the time it obtained the designation under the provisions of Article 52-62, paragraph (1); or
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

    **二**  第五十二条の六十五、第五十二条の六十六、第五十二条の六十九又は第五十二条の七十三の規定に違反した場合（その違反行為が紛争解決手続の業務に係るものである場合に限る。）
    <sup>art-52-84/par-2/item-2 · https://japanlaw.org/en/banking-act/art-52-84/par-2/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-2/item-2</sup>
    it violates the provisions of Article 52-65, Article 52-66, Article 52-69, or Article 52-73 (limited to the case in which the act of violation is related to the operation of dispute resolution procedures).
    <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第三項**  第一項の規定により第五十二条の六十二第一項の規定による指定の取消しの処分を受け、又はその業務の全部若しくは一部の停止の命令を受けた者は、当該処分又は命令の日から二週間以内に、当該処分又は命令の日に苦情処理手続又は紛争解決手続が実施されていた当事者、当該当事者以外の加入銀行業関係業者及び他の指定紛争解決機関に当該処分又は命令を受けた旨を通知しなければならない。
  <sup>art-52-84/par-3 · https://japanlaw.org/en/banking-act/art-52-84/par-3 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-3</sup>
  A person that has received a disposition revoking the designation under the provisions of Article 52-62, paragraph (1) or has been issued an order for the suspension of all or part of its services pursuant to the provisions of paragraph (1) must notify the parties for which complaint processing procedures or dispute resolution procedures have been implemented on the day of that disposition or order, member banking service providers other than those parties, and other designated dispute resolution organizations, that they have become subject to the disposition or order, within two weeks after the day of the disposition or order.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

---

## Cites
- art-52-62/par-1/item-1: 第四号 → 銀行法 第五十二条の六十二第一項第四号 (Article 52-62, paragraph (1), item (iv)), art-52-62/par-1/item-4 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-4
- art-52-62/par-1/item-2: 第五十二条の八十四第一項 → 銀行法 第五十二条の八十四第一項 (Article 52-84, paragraph (1)), art-52-84/par-1 — https://japanlaw.org/en/banking-act/art-52-84/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-1
- art-52-62/par-1/item-2: この項 → 銀行法 第五十二条の六十二第一項 (Article 52-62, paragraph (1)), art-52-62/par-1 — https://japanlaw.org/en/banking-act/art-52-62/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1
- art-52-62/par-1/item-4/sub-4: 第五十二条の八十四第一項 → 銀行法 第五十二条の八十四第一項 (Article 52-84, paragraph (1)), art-52-84/par-1 — https://japanlaw.org/en/banking-act/art-52-84/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-1
- art-52-62/par-1/item-4/sub-4: この項 → 銀行法 第五十二条の六十二第一項 (Article 52-62, paragraph (1)), art-52-62/par-1 — https://japanlaw.org/en/banking-act/art-52-62/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1
- art-52-62/par-1/item-8: 次項 → 銀行法 第五十二条の六十二第二項 (Article 52-62, paragraph (2)), art-52-62/par-2 — https://japanlaw.org/en/banking-act/art-52-62/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-2
- art-52-62/par-1/item-8: 第五十二条の六十七第二項 → 銀行法 第五十二条の六十七第二項 (Article 52-67, paragraph (2)), art-52-67/par-2 — https://japanlaw.org/en/banking-act/art-52-67/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2
- art-52-62/par-1/item-8: 同条第三項 → 銀行法 第五十二条の六十七第三項 (Article 52-67, paragraph (3)), art-52-67/par-3 — https://japanlaw.org/en/banking-act/art-52-67/par-3 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-3
- art-52-62/par-1/item-8: 同条第四項 → 銀行法 第五十二条の六十七第四項 (Article 52-67, paragraph (4)), art-52-67/par-4 — https://japanlaw.org/en/banking-act/art-52-67/par-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4
- art-52-62/par-1/item-8: 第五項第一号 → 銀行法 第五十二条の六十七第五項第一号 (Article 52-67, paragraph (5), item (i)), art-52-67/par-5/item-1 — https://japanlaw.org/en/banking-act/art-52-67/par-5/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-5/item-1
- art-52-62/par-2: 前項 → 銀行法 第五十二条の六十二第一項 (Article 52-62, paragraph (1)), art-52-62/par-1 — https://japanlaw.org/en/banking-act/art-52-62/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1
- art-52-62/par-3: 第一項 → 銀行法 第五十二条の六十二第一項 (Article 52-62, paragraph (1)), art-52-62/par-1 — https://japanlaw.org/en/banking-act/art-52-62/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1
- art-52-62/par-3: 同項第五号から第七号まで → 銀行法 第五十二条の六十二第一項第五号 (Article 52-62, paragraph (1), item (v)), art-52-62/par-1/item-5 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-5
- art-52-62/par-3: 同項第五号から第七号まで → 銀行法 第五十二条の六十二第一項第六号 (Article 52-62, paragraph (1), item (vi)), art-52-62/par-1/item-6 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-6 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-6
- art-52-62/par-3: 同項第五号から第七号まで → 銀行法 第五十二条の六十二第一項第七号 (Article 52-62, paragraph (1), item (vii)), art-52-62/par-1/item-7 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-7 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-7
- art-52-62/par-3: 第五十二条の六十七第四項 → 銀行法 第五十二条の六十七第四項 (Article 52-67, paragraph (4)), art-52-67/par-4 — https://japanlaw.org/en/banking-act/art-52-67/par-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4
- art-52-62/par-3: 第五項 → 銀行法 第五十二条の六十七第五項 (Article 52-67, paragraph (5)), art-52-67/par-5 — https://japanlaw.org/en/banking-act/art-52-67/par-5 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-5
- art-52-62/par-4: 第一項 → 銀行法 第五十二条の六十二第一項 (Article 52-62, paragraph (1)), art-52-62/par-1 — https://japanlaw.org/en/banking-act/art-52-62/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1
- art-52-62/par-4: 同項第八号 → 銀行法 第五十二条の六十二第一項第八号 (Article 52-62, paragraph (1), item (viii)), art-52-62/par-1/item-8 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-8 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-8
- art-52-62/par-5: 第一項 → 銀行法 第五十二条の六十二第一項 (Article 52-62, paragraph (1)), art-52-62/par-1 — https://japanlaw.org/en/banking-act/art-52-62/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1
- art-52-63/par-1: 前条第一項 → 銀行法 第五十二条の六十二第一項 (Article 52-62, paragraph (1)), art-52-62/par-1 — https://japanlaw.org/en/banking-act/art-52-62/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1
- art-52-63/par-2: 前項 → 銀行法 第五十二条の六十三第一項 (Article 52-63, paragraph (1)), art-52-63/par-1 — https://japanlaw.org/en/banking-act/art-52-63/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-1
- art-52-63/par-2/item-1: 前条第一項第三号 → 銀行法 第五十二条の六十二第一項第三号 (Article 52-62, paragraph (1), item (iii)), art-52-62/par-1/item-3 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-3
- art-52-63/par-2/item-1: 第四号 → 銀行法 第五十二条の六十二第一項第四号 (Article 52-62, paragraph (1), item (iv)), art-52-62/par-1/item-4 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-4
- art-52-63/par-2/item-6: 前条第二項 → 銀行法 第五十二条の六十二第二項 (Article 52-62, paragraph (2)), art-52-62/par-2 — https://japanlaw.org/en/banking-act/art-52-62/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-2
- art-52-63/par-2/item-6: 同条第一項第八号 → 銀行法 第五十二条の六十二第一項第八号 (Article 52-62, paragraph (1), item (viii)), art-52-62/par-1/item-8 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-8 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-8
- art-52-63/par-3: 前項 → 銀行法 第五十二条の六十三第二項 (Article 52-63, paragraph (2)), art-52-63/par-2 — https://japanlaw.org/en/banking-act/art-52-63/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-2
- art-52-64/par-1: 第五十二条の七十三第二項 → 銀行法 第五十二条の七十三第二項 (Article 52-73, paragraph (2)), art-52-73/par-2 — https://japanlaw.org/en/banking-act/art-52-73/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-2
- art-52-64/par-1: 次項 → 銀行法 第五十二条の六十四第二項 (Article 52-64, paragraph (2)), art-52-64/par-2 — https://japanlaw.org/en/banking-act/art-52-64/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-64/par-2
- art-52-64/par-1: 次条第二項 → 銀行法 第五十二条の六十五第二項 (Article 52-65, paragraph (2)), art-52-65/par-2 — https://japanlaw.org/en/banking-act/art-52-65/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-65/par-2
- art-52-64/par-1: 第五十二条の六十七第二項 → 銀行法 第五十二条の六十七第二項 (Article 52-67, paragraph (2)), art-52-67/par-2 — https://japanlaw.org/en/banking-act/art-52-67/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2
- art-52-64/par-1: 第四項 → 銀行法 第五十二条の六十七第四項 (Article 52-67, paragraph (4)), art-52-67/par-4 — https://japanlaw.org/en/banking-act/art-52-67/par-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4
- art-52-66/par-1: 第五十二条の七十三第四項 → 銀行法 第五十二条の七十三第四項 (Article 52-73, paragraph (4)), art-52-73/par-4 — https://japanlaw.org/en/banking-act/art-52-73/par-4 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-4
- art-52-66/par-1: 第五項 → 銀行法 第五十二条の七十三第五項 (Article 52-73, paragraph (5)), art-52-73/par-5 — https://japanlaw.org/en/banking-act/art-52-73/par-5 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-5
- art-52-67/par-1/item-8: 前各号 → 銀行法 第五十二条の六十七第一項第一号 (Article 52-67, paragraph (1), item (i)), art-52-67/par-1/item-1 — https://japanlaw.org/en/banking-act/art-52-67/par-1/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-1
- art-52-67/par-1/item-8: 前各号 → 銀行法 第五十二条の六十七第一項第二号 (Article 52-67, paragraph (1), item (ii)), art-52-67/par-1/item-2 — https://japanlaw.org/en/banking-act/art-52-67/par-1/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-2
- art-52-67/par-1/item-8: 前各号 → 銀行法 第五十二条の六十七第一項第三号 (Article 52-67, paragraph (1), item (iii)), art-52-67/par-1/item-3 — https://japanlaw.org/en/banking-act/art-52-67/par-1/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-3
- art-52-67/par-1/item-8: 前各号 → 銀行法 第五十二条の六十七第一項第四号 (Article 52-67, paragraph (1), item (iv)), art-52-67/par-1/item-4 — https://japanlaw.org/en/banking-act/art-52-67/par-1/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-4
- art-52-67/par-1/item-8: 前各号 → 銀行法 第五十二条の六十七第一項第五号 (Article 52-67, paragraph (1), item (v)), art-52-67/par-1/item-5 — https://japanlaw.org/en/banking-act/art-52-67/par-1/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-5
- art-52-67/par-1/item-8: 前各号 → 銀行法 第五十二条の六十七第一項第六号 (Article 52-67, paragraph (1), item (vi)), art-52-67/par-1/item-6 — https://japanlaw.org/en/banking-act/art-52-67/par-1/item-6 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-6
- art-52-67/par-1/item-8: 前各号 → 銀行法 第五十二条の六十七第一項第七号 (Article 52-67, paragraph (1), item (vii)), art-52-67/par-1/item-7 — https://japanlaw.org/en/banking-act/art-52-67/par-1/item-7 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-7
- art-52-67/par-2: 前項第一号 → 銀行法 第五十二条の六十七第一項第一号 (Article 52-67, paragraph (1), item (i)), art-52-67/par-1/item-1 — https://japanlaw.org/en/banking-act/art-52-67/par-1/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-1
- art-52-67/par-2/item-5: 前号 → 銀行法 第五十二条の六十七第二項第四号 (Article 52-67, paragraph (2), item (iv)), art-52-67/par-2/item-4 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-4
- art-52-67/par-2/item-8: 前二号 → 銀行法 第五十二条の六十七第二項第六号 (Article 52-67, paragraph (2), item (vi)), art-52-67/par-2/item-6 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-6 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-6
- art-52-67/par-2/item-8: 前二号 → 銀行法 第五十二条の六十七第二項第七号 (Article 52-67, paragraph (2), item (vii)), art-52-67/par-2/item-7 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-7 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-7
- art-52-67/par-2/item-9: 第六号 → 銀行法 第五十二条の六十七第二項第六号 (Article 52-67, paragraph (2), item (vi)), art-52-67/par-2/item-6 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-6 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-6
- art-52-67/par-2/item-9: 第七号 → 銀行法 第五十二条の六十七第二項第七号 (Article 52-67, paragraph (2), item (vii)), art-52-67/par-2/item-7 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-7 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-7
- art-52-67/par-2/item-11: 前各号 → 銀行法 第五十二条の六十七第二項第一号 (Article 52-67, paragraph (2), item (i)), art-52-67/par-2/item-1 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-1
- art-52-67/par-2/item-11: 前各号 → 銀行法 第五十二条の六十七第二項第十号 (Article 52-67, paragraph (2), item (x)), art-52-67/par-2/item-10 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-10 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-10
- art-52-67/par-2/item-11: 前各号 → 銀行法 第五十二条の六十七第二項第二号 (Article 52-67, paragraph (2), item (ii)), art-52-67/par-2/item-2 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-2
- art-52-67/par-2/item-11: 前各号 → 銀行法 第五十二条の六十七第二項第三号 (Article 52-67, paragraph (2), item (iii)), art-52-67/par-2/item-3 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-3
- art-52-67/par-2/item-11: 前各号 → 銀行法 第五十二条の六十七第二項第四号 (Article 52-67, paragraph (2), item (iv)), art-52-67/par-2/item-4 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-4
- art-52-67/par-2/item-11: 前各号 → 銀行法 第五十二条の六十七第二項第五号 (Article 52-67, paragraph (2), item (v)), art-52-67/par-2/item-5 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-5
- art-52-67/par-2/item-11: 前各号 → 銀行法 第五十二条の六十七第二項第六号 (Article 52-67, paragraph (2), item (vi)), art-52-67/par-2/item-6 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-6 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-6
- art-52-67/par-2/item-11: 前各号 → 銀行法 第五十二条の六十七第二項第七号 (Article 52-67, paragraph (2), item (vii)), art-52-67/par-2/item-7 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-7 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-7
- art-52-67/par-2/item-11: 前各号 → 銀行法 第五十二条の六十七第二項第八号 (Article 52-67, paragraph (2), item (viii)), art-52-67/par-2/item-8 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-8 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-8
- art-52-67/par-2/item-11: 前各号 → 銀行法 第五十二条の六十七第二項第九号 (Article 52-67, paragraph (2), item (ix)), art-52-67/par-2/item-9 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-9 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-9
- art-52-67/par-3: 第一項第二号 → 銀行法 第五十二条の六十七第一項第二号 (Article 52-67, paragraph (1), item (ii)), art-52-67/par-1/item-2 — https://japanlaw.org/en/banking-act/art-52-67/par-1/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-2
- art-52-67/par-4: 第一項第三号 → 銀行法 第五十二条の六十七第一項第三号 (Article 52-67, paragraph (1), item (iii)), art-52-67/par-1/item-3 — https://japanlaw.org/en/banking-act/art-52-67/par-1/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-3
- art-52-67/par-4/item-4: 司法書士法（昭和二十五年法律第百九十七号）第三条第一項第七号 → e-Gov law 325AC1000000197, 第三条第一項第七号 (Article 3, paragraph (1), item (vii)), art-3/par-1/item-7 — not held in this collection
- art-52-67/par-4/item-4: 同条第二項 → e-Gov law 325AC1000000197, 第三条第二項 (Article 3, paragraph (2)), art-3/par-2 — not held in this collection
- art-52-67/par-4/item-9: 第七号 → 銀行法 第五十二条の六十七第四項第七号 (Article 52-67, paragraph (4), item (vii)), art-52-67/par-4/item-7 — https://japanlaw.org/en/banking-act/art-52-67/par-4/item-7 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-7
- art-52-67/par-4/item-11: 第五十二条の七十三第九項 → 銀行法 第五十二条の七十三第九項 (Article 52-73, paragraph (9)), art-52-73/par-9 — https://japanlaw.org/en/banking-act/art-52-73/par-9 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-9
- art-52-67/par-5: 第一項第四号 → 銀行法 第五十二条の六十七第一項第四号 (Article 52-67, paragraph (1), item (iv)), art-52-67/par-1/item-4 — https://japanlaw.org/en/banking-act/art-52-67/par-1/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-4
- art-52-67/par-5: 第五号 → 銀行法 第五十二条の六十七第一項第五号 (Article 52-67, paragraph (1), item (v)), art-52-67/par-1/item-5 — https://japanlaw.org/en/banking-act/art-52-67/par-1/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-5
- art-52-67/par-5/item-1: 第一項第四号 → 銀行法 第五十二条の六十七第一項第四号 (Article 52-67, paragraph (1), item (iv)), art-52-67/par-1/item-4 — https://japanlaw.org/en/banking-act/art-52-67/par-1/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-4
- art-52-67/par-5/item-1: 同項第五号 → 銀行法 第五十二条の六十七第一項第五号 (Article 52-67, paragraph (1), item (v)), art-52-67/par-1/item-5 — https://japanlaw.org/en/banking-act/art-52-67/par-1/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-1/item-5
- art-52-67/par-5/item-1: 次号 → 銀行法 第五十二条の六十七第五項第二号 (Article 52-67, paragraph (5), item (ii)), art-52-67/par-5/item-2 — https://japanlaw.org/en/banking-act/art-52-67/par-5/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-5/item-2
- art-52-67/par-6: 第二項第五号 → 銀行法 第五十二条の六十七第二項第五号 (Article 52-67, paragraph (2), item (v)), art-52-67/par-2/item-5 — https://japanlaw.org/en/banking-act/art-52-67/par-2/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-2/item-5
- art-52-67/par-6/item-1: この項 → 銀行法 第五十二条の六十七第六項 (Article 52-67, paragraph (6)), art-52-67/par-6 — https://japanlaw.org/en/banking-act/art-52-67/par-6 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-6
- art-52-67/par-6/item-4: 仲裁法（平成十五年法律第百三十八号）第二条第一項 → e-Gov law 415AC0000000138, 第二条第一項 (Article 2, paragraph (1)), art-2/par-1 — not held in this collection
- art-52-67/par-8: 前項 → 銀行法 第五十二条の六十七第七項 (Article 52-67, paragraph (7)), art-52-67/par-7 — https://japanlaw.org/en/banking-act/art-52-67/par-7 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-7
- art-52-67/par-8: 第四項 → 銀行法 第五十二条の六十七第四項 (Article 52-67, paragraph (4)), art-52-67/par-4 — https://japanlaw.org/en/banking-act/art-52-67/par-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4
- art-52-67/par-8: 第五項 → 銀行法 第五十二条の六十七第五項 (Article 52-67, paragraph (5)), art-52-67/par-5 — https://japanlaw.org/en/banking-act/art-52-67/par-5 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-5
- art-52-69/par-1: 暴力団員による不当な行為の防止等に関する法律（平成三年法律第七十七号）第二条第六号 → e-Gov law 403AC0000000077, 第二条第一項第六号 (Article 2, paragraph (1), item (vi)), art-2/par-1/item-6 — not held in this collection
- art-52-69/par-1: この条 → 銀行法 第五十二条の六十九 (Article 52-69), art-52-69 — https://japanlaw.org/en/banking-act/art-52-69 · https://japanlaw.org/l/356AC0000000059/art-52-69
- art-52-71/par-1: 第五十二条の七十三第九項 → 銀行法 第五十二条の七十三第九項 (Article 52-73, paragraph (9)), art-52-73/par-9 — https://japanlaw.org/en/banking-act/art-52-73/par-9 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-9
- art-52-73/par-2: 前項 → 銀行法 第五十二条の七十三第一項 (Article 52-73, paragraph (1)), art-52-73/par-1 — https://japanlaw.org/en/banking-act/art-52-73/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-1
- art-52-73/par-3: 第一項 → 銀行法 第五十二条の七十三第一項 (Article 52-73, paragraph (1)), art-52-73/par-1 — https://japanlaw.org/en/banking-act/art-52-73/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-1
- art-52-73/par-3: 第一号 → 銀行法 第五十二条の七十三第三項第一号 (Article 52-73, paragraph (3), item (i)), art-52-73/par-3/item-1 — https://japanlaw.org/en/banking-act/art-52-73/par-3/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-3/item-1
- art-52-73/par-3: 第三号 → 銀行法 第五十二条の七十三第三項第三号 (Article 52-73, paragraph (3), item (iii)), art-52-73/par-3/item-3 — https://japanlaw.org/en/banking-act/art-52-73/par-3/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-3/item-3
- art-52-73/par-3: 司法書士法第三条第一項第七号 → e-Gov law 325AC1000000197, 第三条第一項第七号 (Article 3, paragraph (1), item (vii)), art-3/par-1/item-7 — not held in this collection
- art-52-73/par-3: 第四号 → 銀行法 第五十二条の七十三第三項第四号 (Article 52-73, paragraph (3), item (iv)), art-52-73/par-3/item-4 — https://japanlaw.org/en/banking-act/art-52-73/par-3/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-3/item-4
- art-52-73/par-3/item-4: 司法書士法第三条第一項第七号 → e-Gov law 325AC1000000197, 第三条第一項第七号 (Article 3, paragraph (1), item (vii)), art-3/par-1/item-7 — not held in this collection
- art-52-73/par-3/item-4: 同条第二項 → e-Gov law 325AC1000000197, 第三条第二項 (Article 3, paragraph (2)), art-3/par-2 — not held in this collection
- art-52-73/par-3/item-5: 前各号 → 銀行法 第五十二条の七十三第三項第一号 (Article 52-73, paragraph (3), item (i)), art-52-73/par-3/item-1 — https://japanlaw.org/en/banking-act/art-52-73/par-3/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-3/item-1
- art-52-73/par-3/item-5: 前各号 → 銀行法 第五十二条の七十三第三項第二号 (Article 52-73, paragraph (3), item (ii)), art-52-73/par-3/item-2 — https://japanlaw.org/en/banking-act/art-52-73/par-3/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-3/item-2
- art-52-73/par-3/item-5: 前各号 → 銀行法 第五十二条の七十三第三項第三号 (Article 52-73, paragraph (3), item (iii)), art-52-73/par-3/item-3 — https://japanlaw.org/en/banking-act/art-52-73/par-3/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-3/item-3
- art-52-73/par-3/item-5: 前各号 → 銀行法 第五十二条の七十三第三項第四号 (Article 52-73, paragraph (3), item (iv)), art-52-73/par-3/item-4 — https://japanlaw.org/en/banking-act/art-52-73/par-3/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-3/item-4
- art-52-73/par-4: 第一項 → 銀行法 第五十二条の七十三第一項 (Article 52-73, paragraph (1)), art-52-73/par-1 — https://japanlaw.org/en/banking-act/art-52-73/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-1
- art-52-73/par-4: 第二項 → 銀行法 第五十二条の七十三第二項 (Article 52-73, paragraph (2)), art-52-73/par-2 — https://japanlaw.org/en/banking-act/art-52-73/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-2
- art-52-73/par-4: この条 → 銀行法 第五十二条の七十三 (Article 52-73), art-52-73 — https://japanlaw.org/en/banking-act/art-52-73 · https://japanlaw.org/l/356AC0000000059/art-52-73
- art-52-73/par-4: 次条第一項 → 銀行法 第五十二条の七十四第一項 (Article 52-74, paragraph (1)), art-52-74/par-1 — https://japanlaw.org/en/banking-act/art-52-74/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-74/par-1
- art-52-73/par-5: 前項 → 銀行法 第五十二条の七十三第四項 (Article 52-73, paragraph (4)), art-52-73/par-4 — https://japanlaw.org/en/banking-act/art-52-73/par-4 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-4
- art-52-73/par-5: 第一項 → 銀行法 第五十二条の七十三第一項 (Article 52-73, paragraph (1)), art-52-73/par-1 — https://japanlaw.org/en/banking-act/art-52-73/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-1
- art-52-73/par-6: 第五十二条の六十七第六項 → 銀行法 第五十二条の六十七第六項 (Article 52-67, paragraph (6)), art-52-67/par-6 — https://japanlaw.org/en/banking-act/art-52-67/par-6 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-6
- art-52-73/par-8/item-2: 第五十二条の六十七第四項第六号 → 銀行法 第五十二条の六十七第四項第六号 (Article 52-67, paragraph (4), item (vi)), art-52-67/par-4/item-6 — https://japanlaw.org/en/banking-act/art-52-67/par-4/item-6 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4/item-6
- art-52-73/par-9/item-6: 前各号 → 銀行法 第五十二条の七十三第九項第一号 (Article 52-73, paragraph (9), item (i)), art-52-73/par-9/item-1 — https://japanlaw.org/en/banking-act/art-52-73/par-9/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-9/item-1
- art-52-73/par-9/item-6: 前各号 → 銀行法 第五十二条の七十三第九項第二号 (Article 52-73, paragraph (9), item (ii)), art-52-73/par-9/item-2 — https://japanlaw.org/en/banking-act/art-52-73/par-9/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-9/item-2
- art-52-73/par-9/item-6: 前各号 → 銀行法 第五十二条の七十三第九項第三号 (Article 52-73, paragraph (9), item (iii)), art-52-73/par-9/item-3 — https://japanlaw.org/en/banking-act/art-52-73/par-9/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-9/item-3
- art-52-73/par-9/item-6: 前各号 → 銀行法 第五十二条の七十三第九項第四号 (Article 52-73, paragraph (9), item (iv)), art-52-73/par-9/item-4 — https://japanlaw.org/en/banking-act/art-52-73/par-9/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-9/item-4
- art-52-73/par-9/item-6: 前各号 → 銀行法 第五十二条の七十三第九項第五号 (Article 52-73, paragraph (9), item (v)), art-52-73/par-9/item-5 — https://japanlaw.org/en/banking-act/art-52-73/par-9/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-73/par-9/item-5
- art-52-74/par-2: 第五十二条の八十三第一項 → 銀行法 第五十二条の八十三第一項 (Article 52-83, paragraph (1)), art-52-83/par-1 — https://japanlaw.org/en/banking-act/art-52-83/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-83/par-1
- art-52-74/par-2: 第五十二条の六十二第一項 → 銀行法 第五十二条の六十二第一項 (Article 52-62, paragraph (1)), art-52-62/par-1 — https://japanlaw.org/en/banking-act/art-52-62/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1
- art-52-74/par-2: 第五十二条の八十四第一項 → 銀行法 第五十二条の八十四第一項 (Article 52-84, paragraph (1)), art-52-84/par-1 — https://japanlaw.org/en/banking-act/art-52-84/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-1
- art-52-74/par-2: 第五十二条の八十三第三項 → 銀行法 第五十二条の八十三第三項 (Article 52-83, paragraph (3)), art-52-83/par-3 — https://japanlaw.org/en/banking-act/art-52-83/par-3 · https://japanlaw.org/l/356AC0000000059/art-52-83/par-3
- art-52-74/par-2: 第五十二条の八十四第三項 → 銀行法 第五十二条の八十四第三項 (Article 52-84, paragraph (3)), art-52-84/par-3 — https://japanlaw.org/en/banking-act/art-52-84/par-3 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-3
- art-52-74/par-2: 前項 → 銀行法 第五十二条の七十四第一項 (Article 52-74, paragraph (1)), art-52-74/par-1 — https://japanlaw.org/en/banking-act/art-52-74/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-74/par-1
- art-52-75/par-1/item-2: 前号 → 銀行法 第五十二条の七十五第一項第一号 (Article 52-75, paragraph (1), item (i)), art-52-75/par-1/item-1 — https://japanlaw.org/en/banking-act/art-52-75/par-1/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-75/par-1/item-1
- art-52-75/par-2: 前項 → 銀行法 第五十二条の七十五第一項 (Article 52-75, paragraph (1)), art-52-75/par-1 — https://japanlaw.org/en/banking-act/art-52-75/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-75/par-1
- art-52-75/par-3: 第一項 → 銀行法 第五十二条の七十五第一項 (Article 52-75, paragraph (1)), art-52-75/par-1 — https://japanlaw.org/en/banking-act/art-52-75/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-75/par-1
- art-52-75/par-3: 前項 → 銀行法 第五十二条の七十五第二項 (Article 52-75, paragraph (2)), art-52-75/par-2 — https://japanlaw.org/en/banking-act/art-52-75/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-75/par-2
- art-52-77/par-1: 金融商品取引法第百五十六条の三十九第一項 → e-Gov law 323AC0000000025, 第百五十六条の三十九第一項 (Article 156-39, paragraph (1)), art-156-39/par-1 — not held in this collection
- art-52-78/par-1: 第五十二条の六十三第一項第二号から第四号まで → 銀行法 第五十二条の六十三第一項第二号 (Article 52-63, paragraph (1), item (ii)), art-52-63/par-1/item-2 — https://japanlaw.org/en/banking-act/art-52-63/par-1/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-1/item-2
- art-52-78/par-1: 第五十二条の六十三第一項第二号から第四号まで → 銀行法 第五十二条の六十三第一項第三号 (Article 52-63, paragraph (1), item (iii)), art-52-63/par-1/item-3 — https://japanlaw.org/en/banking-act/art-52-63/par-1/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-1/item-3
- art-52-78/par-1: 第五十二条の六十三第一項第二号から第四号まで → 銀行法 第五十二条の六十三第一項第四号 (Article 52-63, paragraph (1), item (iv)), art-52-63/par-1/item-4 — https://japanlaw.org/en/banking-act/art-52-63/par-1/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-63/par-1/item-4
- art-52-78/par-2: 前項 → 銀行法 第五十二条の七十八第一項 (Article 52-78, paragraph (1)), art-52-78/par-1 — https://japanlaw.org/en/banking-act/art-52-78/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-78/par-1
- art-52-80/par-2: 前項 → 銀行法 第五十二条の八十第一項 (Article 52-80, paragraph (1)), art-52-80/par-1 — https://japanlaw.org/en/banking-act/art-52-80/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-80/par-1
- art-52-81/par-3: 前二項 → 銀行法 第五十二条の八十一第一項 (Article 52-81, paragraph (1)), art-52-81/par-1 — https://japanlaw.org/en/banking-act/art-52-81/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-81/par-1
- art-52-81/par-3: 前二項 → 銀行法 第五十二条の八十一第二項 (Article 52-81, paragraph (2)), art-52-81/par-2 — https://japanlaw.org/en/banking-act/art-52-81/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-81/par-2
- art-52-81/par-4: 第一項 → 銀行法 第五十二条の八十一第一項 (Article 52-81, paragraph (1)), art-52-81/par-1 — https://japanlaw.org/en/banking-act/art-52-81/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-81/par-1
- art-52-81/par-4: 第二項 → 銀行法 第五十二条の八十一第二項 (Article 52-81, paragraph (2)), art-52-81/par-2 — https://japanlaw.org/en/banking-act/art-52-81/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-81/par-2
- art-52-82/par-2: 前項 → 銀行法 第五十二条の八十二第一項 (Article 52-82, paragraph (1)), art-52-82/par-1 — https://japanlaw.org/en/banking-act/art-52-82/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-82/par-1
- art-52-82/par-2/item-1: 第五十二条の六十二第一項第五号から第七号まで → 銀行法 第五十二条の六十二第一項第五号 (Article 52-62, paragraph (1), item (v)), art-52-62/par-1/item-5 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-5
- art-52-82/par-2/item-1: 第五十二条の六十二第一項第五号から第七号まで → 銀行法 第五十二条の六十二第一項第六号 (Article 52-62, paragraph (1), item (vi)), art-52-62/par-1/item-6 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-6 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-6
- art-52-82/par-2/item-1: 第五十二条の六十二第一項第五号から第七号まで → 銀行法 第五十二条の六十二第一項第七号 (Article 52-62, paragraph (1), item (vii)), art-52-62/par-1/item-7 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-7 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-7
- art-52-82/par-2/item-1: 第五十二条の六十七第四項 → 銀行法 第五十二条の六十七第四項 (Article 52-67, paragraph (4)), art-52-67/par-4 — https://japanlaw.org/en/banking-act/art-52-67/par-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4
- art-52-82/par-2/item-1: 第五項 → 銀行法 第五十二条の六十七第五項 (Article 52-67, paragraph (5)), art-52-67/par-5 — https://japanlaw.org/en/banking-act/art-52-67/par-5 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-5
- art-52-82/par-2/item-1: この号 → 銀行法 第五十二条の八十二第二項第一号 (Article 52-82, paragraph (2), item (i)), art-52-82/par-2/item-1 — https://japanlaw.org/en/banking-act/art-52-82/par-2/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-82/par-2/item-1
- art-52-82/par-2/item-2: 第五十二条の六十五 → 銀行法 第五十二条の六十五 (Article 52-65), art-52-65 — https://japanlaw.org/en/banking-act/art-52-65 · https://japanlaw.org/l/356AC0000000059/art-52-65
- art-52-82/par-2/item-2: 第五十二条の六十六 → 銀行法 第五十二条の六十六 (Article 52-66), art-52-66 — https://japanlaw.org/en/banking-act/art-52-66 · https://japanlaw.org/l/356AC0000000059/art-52-66
- art-52-82/par-2/item-2: 第五十二条の六十九 → 銀行法 第五十二条の六十九 (Article 52-69), art-52-69 — https://japanlaw.org/en/banking-act/art-52-69 · https://japanlaw.org/l/356AC0000000059/art-52-69
- art-52-82/par-2/item-2: 第五十二条の七十三 → 銀行法 第五十二条の七十三 (Article 52-73), art-52-73 — https://japanlaw.org/en/banking-act/art-52-73 · https://japanlaw.org/l/356AC0000000059/art-52-73
- art-52-83/par-1: 次項 → 銀行法 第五十二条の八十三第二項 (Article 52-83, paragraph (2)), art-52-83/par-2 — https://japanlaw.org/en/banking-act/art-52-83/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-83/par-2
- art-52-83/par-3: 第一項 → 銀行法 第五十二条の八十三第一項 (Article 52-83, paragraph (1)), art-52-83/par-1 — https://japanlaw.org/en/banking-act/art-52-83/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-83/par-1
- art-52-83/par-3: 前項 → 銀行法 第五十二条の八十三第二項 (Article 52-83, paragraph (2)), art-52-83/par-2 — https://japanlaw.org/en/banking-act/art-52-83/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-83/par-2
- art-52-83/par-3: この項 → 銀行法 第五十二条の八十三第三項 (Article 52-83, paragraph (3)), art-52-83/par-3 — https://japanlaw.org/en/banking-act/art-52-83/par-3 · https://japanlaw.org/l/356AC0000000059/art-52-83/par-3
- art-52-83/par-3: 次条第三項 → 銀行法 第五十二条の八十四第三項 (Article 52-84, paragraph (3)), art-52-84/par-3 — https://japanlaw.org/en/banking-act/art-52-84/par-3 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-3
- art-52-84/par-1: 第五十二条の六十二第一項 → 銀行法 第五十二条の六十二第一項 (Article 52-62, paragraph (1)), art-52-62/par-1 — https://japanlaw.org/en/banking-act/art-52-62/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1
- art-52-84/par-1/item-1: 第五十二条の六十二第一項第二号から第七号まで → 銀行法 第五十二条の六十二第一項第二号 (Article 52-62, paragraph (1), item (ii)), art-52-62/par-1/item-2 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-2
- art-52-84/par-1/item-1: 第五十二条の六十二第一項第二号から第七号まで → 銀行法 第五十二条の六十二第一項第三号 (Article 52-62, paragraph (1), item (iii)), art-52-62/par-1/item-3 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-3 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-3
- art-52-84/par-1/item-1: 第五十二条の六十二第一項第二号から第七号まで → 銀行法 第五十二条の六十二第一項第四号 (Article 52-62, paragraph (1), item (iv)), art-52-62/par-1/item-4 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-4 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-4
- art-52-84/par-1/item-1: 第五十二条の六十二第一項第二号から第七号まで → 銀行法 第五十二条の六十二第一項第五号 (Article 52-62, paragraph (1), item (v)), art-52-62/par-1/item-5 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-5
- art-52-84/par-1/item-1: 第五十二条の六十二第一項第二号から第七号まで → 銀行法 第五十二条の六十二第一項第六号 (Article 52-62, paragraph (1), item (vi)), art-52-62/par-1/item-6 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-6 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-6
- art-52-84/par-1/item-1: 第五十二条の六十二第一項第二号から第七号まで → 銀行法 第五十二条の六十二第一項第七号 (Article 52-62, paragraph (1), item (vii)), art-52-62/par-1/item-7 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-7 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-7
- art-52-84/par-1/item-1: 同項 → 銀行法 第五十二条の六十二第一項 (Article 52-62, paragraph (1)), art-52-62/par-1 — https://japanlaw.org/en/banking-act/art-52-62/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1
- art-52-84/par-1/item-2: 第五十二条の六十二第一項 → 銀行法 第五十二条の六十二第一項 (Article 52-62, paragraph (1)), art-52-62/par-1 — https://japanlaw.org/en/banking-act/art-52-62/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1
- art-52-84/par-2: 前項 → 銀行法 第五十二条の八十四第一項 (Article 52-84, paragraph (1)), art-52-84/par-1 — https://japanlaw.org/en/banking-act/art-52-84/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-1
- art-52-84/par-2/item-1: 第五十二条の六十二第一項第五号から第七号まで → 銀行法 第五十二条の六十二第一項第五号 (Article 52-62, paragraph (1), item (v)), art-52-62/par-1/item-5 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-5 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-5
- art-52-84/par-2/item-1: 第五十二条の六十二第一項第五号から第七号まで → 銀行法 第五十二条の六十二第一項第六号 (Article 52-62, paragraph (1), item (vi)), art-52-62/par-1/item-6 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-6 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-6
- art-52-84/par-2/item-1: 第五十二条の六十二第一項第五号から第七号まで → 銀行法 第五十二条の六十二第一項第七号 (Article 52-62, paragraph (1), item (vii)), art-52-62/par-1/item-7 — https://japanlaw.org/en/banking-act/art-52-62/par-1/item-7 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1/item-7
- art-52-84/par-2/item-1: 第五十二条の六十七第四項 → 銀行法 第五十二条の六十七第四項 (Article 52-67, paragraph (4)), art-52-67/par-4 — https://japanlaw.org/en/banking-act/art-52-67/par-4 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-4
- art-52-84/par-2/item-1: 第五項 → 銀行法 第五十二条の六十七第五項 (Article 52-67, paragraph (5)), art-52-67/par-5 — https://japanlaw.org/en/banking-act/art-52-67/par-5 · https://japanlaw.org/l/356AC0000000059/art-52-67/par-5
- art-52-84/par-2/item-1: この号 → 銀行法 第五十二条の八十四第二項第一号 (Article 52-84, paragraph (2), item (i)), art-52-84/par-2/item-1 — https://japanlaw.org/en/banking-act/art-52-84/par-2/item-1 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-2/item-1
- art-52-84/par-2/item-1: 第五十二条の六十二第一項 → 銀行法 第五十二条の六十二第一項 (Article 52-62, paragraph (1)), art-52-62/par-1 — https://japanlaw.org/en/banking-act/art-52-62/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1
- art-52-84/par-2/item-2: 第五十二条の六十五 → 銀行法 第五十二条の六十五 (Article 52-65), art-52-65 — https://japanlaw.org/en/banking-act/art-52-65 · https://japanlaw.org/l/356AC0000000059/art-52-65
- art-52-84/par-2/item-2: 第五十二条の六十六 → 銀行法 第五十二条の六十六 (Article 52-66), art-52-66 — https://japanlaw.org/en/banking-act/art-52-66 · https://japanlaw.org/l/356AC0000000059/art-52-66
- art-52-84/par-2/item-2: 第五十二条の六十九 → 銀行法 第五十二条の六十九 (Article 52-69), art-52-69 — https://japanlaw.org/en/banking-act/art-52-69 · https://japanlaw.org/l/356AC0000000059/art-52-69
- art-52-84/par-2/item-2: 第五十二条の七十三 → 銀行法 第五十二条の七十三 (Article 52-73), art-52-73 — https://japanlaw.org/en/banking-act/art-52-73 · https://japanlaw.org/l/356AC0000000059/art-52-73
- art-52-84/par-3: 第一項 → 銀行法 第五十二条の八十四第一項 (Article 52-84, paragraph (1)), art-52-84/par-1 — https://japanlaw.org/en/banking-act/art-52-84/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-1
- art-52-84/par-3: 第五十二条の六十二第一項 → 銀行法 第五十二条の六十二第一項 (Article 52-62, paragraph (1)), art-52-62/par-1 — https://japanlaw.org/en/banking-act/art-52-62/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-62/par-1

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## Sources

- claude-opus-5-5 — Corrections to the Ministry of Justice's English of paragraphs, written 2026-10-12
- e-Gov 法令検索, Digital Agency (デジタル庁) — 銀行法 — the text in force from 2026-08-12 (https://laws.e-gov.go.jp/law/356AC0000000059/20260812_508AC0000000064), retrieved 2026-10-11
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Banking Act — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/4498/tb), retrieved 2026-10-11
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Banking Act (銀行法), Article 52-69, paragraph (1) — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/4498/tb), retrieved 2026-10-11
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Banking Act (銀行法), Article 52-73, paragraph (9), item (vi) — the Ministry of Justice's English as printed (https://www.japaneselawtranslation.go.jp/en/laws/view/4498/tb), retrieved 2026-10-11
- This site's parser, version 189 — 銀行法 — structure, counts, cross-references and defined terms, computed 2026-10-11
