# 銀行法 / Banking Act — 第五十二条の六十五 (Article 52-65)

- Law: 銀行法 (Banking Act), 昭和五十六年法律第五十九号
- English title "Banking Act": Ministry of Justice translation
- Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say.
- Provision: 第五十二条の六十五 (Article 52-65)（指定紛争解決機関の業務） — address `art-52-65`
- Text in force since: 2026-08-12
- URL (the page that opens at this provision): https://japanlaw.org/en/banking-act/art-52-65
- Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/356AC0000000059/art-52-65
- Every provision below carries its address and both URLs on the line under it.
- Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below.

Only the Japanese as published by the government has legal effect; the text
below is a copy of it. Every English rendering below is a translation and
says which kind: the Ministry of Justice's translation, or this
site's machine translation, whose model and date the Sources list names.
They are never merged and never substituted for one another.

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### 第五十二条の六十五（指定紛争解決機関の業務） — (Services of Designated Dispute Resolution Organizations)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-52-65 · https://japanlaw.org/en/banking-act/art-52-65 · https://japanlaw.org/l/356AC0000000059/art-52-65</sup>

  **第一項**  指定紛争解決機関は、この法律及び業務規程の定めるところにより、紛争解決等業務を行うものとする。
  <sup>art-52-65/par-1 · https://japanlaw.org/en/banking-act/art-52-65/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-65/par-1</sup>
  A designated dispute resolution organization is to perform dispute resolution services pursuant to the provisions of this Act and the operational rules.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  指定紛争解決機関（紛争解決委員を含む。）は、当事者である加入銀行業関係業者（手続実施基本契約を締結した相手方である銀行業関係業者をいう。以下この章において同じ。）若しくはその顧客（以下この章において単に「当事者」という。）又は当事者以外の者との手続実施基本契約その他の契約で定めるところにより、紛争解決等業務を行うことに関し、負担金又は料金その他の報酬を受けることができる。
  <sup>art-52-65/par-2 · https://japanlaw.org/en/banking-act/art-52-65/par-2 · https://japanlaw.org/l/356AC0000000059/art-52-65/par-2</sup>
  A designated dispute resolution organization (including dispute resolution mediators) may receive burden charges, fees, or any other remuneration for conducting dispute resolution services as provided for by the basic contract for the implementation of dispute resolution procedures or any other contract concluded with a member banking service provider (meaning a banking service provider that is the counterparty to the basic contract for the implementation of dispute resolution procedures concluded by the organization; hereinafter the same applies in this Chapter) that is a party to a dispute, or a customer of the member banking service provider that is a party to a dispute (hereinafter simply referred to as a "party" in this Chapter), or a person other than the party.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

## Cited by

5 provisions cite this one. No official source publishes this direction.

- 資金決済に関する法律 第百条第二項第二号（指定の取消し等） — https://japanlaw.org/en/payment-services-act/art-100/par-2/item-2 · https://japanlaw.org/l/421AC0000000059/art-100/par-2/item-2
- 資金決済に関する法律 第百一条第一項（指定紛争解決機関に関する銀行法の規定の準用） — https://japanlaw.org/en/payment-services-act/art-101/par-1 · https://japanlaw.org/l/421AC0000000059/art-101/par-1
- 銀行法 第五十二条の六十四第一項（秘密保持義務等） — https://japanlaw.org/en/banking-act/art-52-64/par-1 · https://japanlaw.org/l/356AC0000000059/art-52-64/par-1
- 銀行法 第五十二条の八十二第二項第二号（業務改善命令） — https://japanlaw.org/en/banking-act/art-52-82/par-2/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-82/par-2/item-2
- 銀行法 第五十二条の八十四第二項第二号（指定の取消し等） — https://japanlaw.org/en/banking-act/art-52-84/par-2/item-2 · https://japanlaw.org/l/356AC0000000059/art-52-84/par-2/item-2

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## Sources

- e-Gov 法令検索, Digital Agency (デジタル庁) — 銀行法 — the text in force from 2026-08-12 (https://laws.e-gov.go.jp/law/356AC0000000059/20260812_508AC0000000064), retrieved 2026-10-11
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Banking Act — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/4498/tb), retrieved 2026-10-11
- This site's parser, version 189 — 銀行法 — structure, counts, cross-references and defined terms, computed 2026-10-11
