# 自動車損害賠償保障法 / Act on Securing Compensation for Automobile Accidents — 第二十三条の十一 (Article 23-11)

- Law: 自動車損害賠償保障法 (Act on Securing Compensation for Automobile Accidents), 昭和三十年法律第九十七号
- English title "Act on Securing Compensation for Automobile Accidents": Ministry of Justice translation
- Kind: Act — the distinction between 法律 (Act), 政令 (Cabinet Order), 省令 (Ministerial Order) and 条例 (local ordinance) decides who may issue it and what it may say.
- Provision: 第二十三条の十一 (Article 23-11)（紛争処理業務規程） — address `art-23-11`
- Text in force since: 2026-04-01
- URL (the page that opens at this provision): https://japanlaw.org/en/automobile-accident-compensation-act/art-23-11
- Permanent URL (e-Gov law ID, never renamed): https://japanlaw.org/l/330AC0000000097/art-23-11
- Every provision below carries its address and both URLs on the line under it.
- Japanese text: e-Gov 法令検索, Digital Agency (デジタル庁). English: as marked on each line below.

Only the Japanese as published by the government has legal effect; the text
below is a copy of it. Every English rendering below is a translation and
says which kind: the Ministry of Justice's translation, or this
site's machine translation, whose model and date the Sources list names.
They are never merged and never substituted for one another.

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### 第二十三条の十一（紛争処理業務規程） — (Dispute Resolution Services Rules)
<sup>caption: Ministry of Justice translation — Japanese Law Translation Database System</sup>
<sup>art-23-11 · https://japanlaw.org/en/automobile-accident-compensation-act/art-23-11 · https://japanlaw.org/l/330AC0000000097/art-23-11</sup>

  **第一項**  指定紛争処理機関は、紛争処理業務に関する規程（以下「紛争処理業務規程」という。）を定め、国土交通大臣及び内閣総理大臣の認可を受けなければならない。これを変更しようとするときも、同様とする。
  <sup>art-23-11/par-1 · https://japanlaw.org/en/automobile-accident-compensation-act/art-23-11/par-1 · https://japanlaw.org/l/330AC0000000097/art-23-11/par-1</sup>
  A designated dispute resolution organization must establish rules for dispute resolution services (hereinafter referred to as "dispute resolution services rules") and get them approved by the Minister of Land, Infrastructure, Transport and Tourism and the Prime Minister. The same applies if the organization seeks to amend those Rules.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第二項**  紛争処理業務規程で定めるべき事項は、国土交通省令・内閣府令で定める。
  <sup>art-23-11/par-2 · https://japanlaw.org/en/automobile-accident-compensation-act/art-23-11/par-2 · https://japanlaw.org/l/330AC0000000097/art-23-11/par-2</sup>
  Order of the Ministry of Land, Infrastructure, Transport and Tourism and Cabinet Office Order provide for the particulars that must be prescribed in the dispute resolution services rules.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

  **第三項**  国土交通大臣及び内閣総理大臣は、第一項の認可をした紛争処理業務規程が紛争処理業務の公正かつ適確な実施上不適当となつたと認めるときは、その紛争処理業務規程を変更すべきことを命ずることができる。
  <sup>art-23-11/par-3 · https://japanlaw.org/en/automobile-accident-compensation-act/art-23-11/par-3 · https://japanlaw.org/l/330AC0000000097/art-23-11/par-3</sup>
  If the Minister of Land, Infrastructure, Transport and Tourism and the Prime Minister find that the dispute resolution services rules they have approved as referred to in paragraph (1) have become inappropriate to allow for the fair and reliable implementation of dispute resolution services, they may order that those rules be amended.
  <sup>Ministry of Justice translation — Japanese Law Translation Database System</sup>

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## Cites
- art-23-11/par-3: 第一項 → 自動車損害賠償保障法 第二十三条の十一第一項 (Article 23-11, paragraph (1)), art-23-11/par-1 — https://japanlaw.org/en/automobile-accident-compensation-act/art-23-11/par-1 · https://japanlaw.org/l/330AC0000000097/art-23-11/par-1

## Cited by

4 provisions cite this one. No official source publishes this direction.

- 自動車損害賠償保障法 第二十三条の八第二項（役員等の選任及び解任） — https://japanlaw.org/en/automobile-accident-compensation-act/art-23-8/par-2 · https://japanlaw.org/l/330AC0000000097/art-23-8/par-2
- 自動車損害賠償保障法 第二十三条の十一第三項（紛争処理業務規程） — https://japanlaw.org/en/automobile-accident-compensation-act/art-23-11/par-3 · https://japanlaw.org/l/330AC0000000097/art-23-11/par-3
- 自動車損害賠償保障法 第二十三条の二十一第一項第三号（指定の取消し等） — https://japanlaw.org/en/automobile-accident-compensation-act/art-23-21/par-1/item-3 · https://japanlaw.org/l/330AC0000000097/art-23-21/par-1/item-3
- 自動車損害賠償保障法 第二十三条の二十一第一項第四号（指定の取消し等） — https://japanlaw.org/en/automobile-accident-compensation-act/art-23-21/par-1/item-4 · https://japanlaw.org/l/330AC0000000097/art-23-21/par-1/item-4

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## Sources

- e-Gov 法令検索, Digital Agency (デジタル庁) — 自動車損害賠償保障法 — the text in force from 2026-04-01 (https://laws.e-gov.go.jp/law/330AC0000000097/20260401_508AC0000000002), retrieved 2026-10-13
- Japanese Law Translation Database System, Ministry of Justice (法務省) — Act on Securing Compensation for Automobile Accidents — Ministry of Justice translation (https://www.japaneselawtranslation.go.jp/en/laws/view/3135/tb), retrieved 2026-10-13
- This site's parser, version 189 — 自動車損害賠償保障法 — structure, counts, cross-references and defined terms, computed 2026-10-13
